4/5
Everything went smoothly from start to finish.

Trusted Agent profile · Scunthorpe
★★★★★
822 reviews across 3 platforms
241-243 Ashby High Street, Scunthorpe, DN16 2SQ, DN16 2SQ
Hunters's office in Scunthorpe, at 241-243 Ashby High Street, is rated 2.9 out of 5 across 822 reviews on three platforms, including 196 Google reviews rated 4.8.
196
Reviews on Google
This office
13
Reviews on Facebook
This office
613
Reviews on Trustpilot
Business-wide
Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.
4/5
Everything went smoothly from start to finish.
1/5
Damaged our house, and we're not even their clients!
Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman. Frankly, I'd be happy with getting the cost of some filler from them and doing it myself. Companies need to be held responsible for damage - they cannot be let off with an "oopsie, my bad".
5/5
I had an outstanding experience working…
I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience. What really stood out was Gary's communication - he kept me informed at all times, promptly answered questions and made what could have been a stressful experience feel smooth and manageable.
1/5
Viewed a rental property
Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever. Absolute shocking service and wouldn't recommend at all. Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!
5/5
Thank you Jasmine
Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.
1/5
lettings fees are very high
For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.
5/5
First class service from start to finish. Hunters managed everything including viewings on my mothers property. We went to market just as lockdown came in March but as soon as trading for estate agents was allowed again Kevin and the team were very proactive in arranging viewings. Sharon kept me informed at every stage of the process to completion last week. I only wish I had used them last year when I moved home. Cannot recommend the team at Ashby, Scunthorpe highly enough
Thank you so much for your review Linda - you have been a pleasure to deal with!
5/5
Hunters were used in the purchase of our property. I have nothing but praise for them in the way dealt with the purchase side. From viewing the property and getting an appointment Kevin was spot on, asking questions about what we wanted and keeping us up to date once we placed an offer. Once accepted we spoke to Sharon who was the sales progressor. Never an issue getting in touch, kept us up to date and always happy to help and gave us plenty of useful tips and advice. Overall we dealt with two members of staff who were very professional in all aspects and a credit to the company. I would not hesitate in using Hunters if Kevin and Sharon are anything to go by.PositiveResponsiveness, Professionalism
Thank you so much!
5/5
I have only great things to say about Hunters Middleton!
I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!
5/5
Excellent from start to finish Amazing team and proactive in every way Highly recommend Hunters every time
Thank you Debbie for your lovely review, we wish you all the best!
1/5
Disappointed is an understatement..
To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.
5/5
Sold and bought through Hunters, 5 stars. Previously had my property listen with another agent and with no look after 5 months swapped to Hunters, they had 3 offers on the property in the first 2 weeks. The office staff were very proactive in dealing with solicitors and other parties which made it an easy transition. Would recommend Hunters to anyone.
Thank you for recommending us Ben, really appreciate the review.
5/5
Expert advice! - Thank you Tom Moorhouse!
Expert advice! The lovely Tom Moorhouse came to value our house on 22/08/2026. He gave sound, candid advice which my husband and I are extremely appreciative of. Although we are not in the position to list our house right now (no fault of Tom's), we'll certainly be back within 12 months.
1/5
Awful
Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.
5/5
Would highly recommend the team at Hunters. Kev and Andy went out of their way to help us. They are the most professional, friendly, and genuine, helpful estate agents we have ever dealt with. Always quick to answer the phone or call you back ,if you ask a question they get the answer for you quickly, they really do go the extra mile for you. I never normally leave reviews but they really do deserve 5 stars.
Thank you for your review Sandra - wishing you all the best in the future.
1/5
Avoid This Agency
Avoid This Agency, Completely Fraudulent and Untrustworthy If I could give zero stars, I would. I rented my property through this agency as a family home, but they have illegally turned it into an unlicensed HMO without my consent. Despite repeated promises from their agent Preeti that an HMO licence would be obtained, it never was. My rent has not been paid for over amThree months, and my calls and messages are now being ignored. The tenants contact me directly because the agents refuse to take responsibility. I was told I would be reimbursed for repair costs, I provided all invoices, but not a single penny has been repaid. The condition of my property now is appalling compared to how it was handed over. I have photos showing the before and after, it’s heartbreaking. After losing my father suddenly last year, this house held many memories, all of which have been completely destroyed by their negligence and deceit. Do not trust this company with your property. They are dishonest, unprofessional, and exploit landlords. I strongly urge others to stay away, they will promise everything and deliver nothing.
5/5
Viewed a property twice through hunters, both times we managed to get a viewing quickly and the process was easy. We had Kevin show us round twice and he couldn’t have been more helpful. He really went the extra mile when speaking about the property. Definitely an asset to the company.
5/5
Jamie at Hunters -South West
Jamie is absolutely brilliant at his job. I could not recommend him more! I choose Jamie from a selection of other agents. He is enthusiastic, knowledgeable and very easy to communicate with. Always willing to pick up the phone and call me to update me on the sale. Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone! Thank you Jamie
1/5
I would completely recommend avoiding…
I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.
1/5
Sales progression team lied and not very professional.
We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.
1/5
Agent Harj was full of fake promises
Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!
1/5
Refused due to having children, unlawful discrimination
Contacted this agency regarding a view of 3-bedroom house. The advertisement contained no restrictions regarding families with children. During the phone call, the first question asked was whether we have children. Once this was confirmed, we were immediately refused solely on that basis. I asked several times why this restriction was not stated in the advertisement, but I received no explanation or answer. Refusing access to rented accommodation because a family has children constitutes unlawful discrimination under the Equality Act 2010. Letting agents are legally required to comply with this legislation, regardless of landlord preference. This experience raises serious concerns about the agency’s compliance with UK equality law. I am sharing this publicly so other families are aware.
1/5
Bad communication
I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.
1/5
Pathetic estate agency
Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!
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