Trusted Agent profile · Scunthorpe
★★★★★
822 reviews across 3 platforms
241-243 Ashby High Street, Scunthorpe, DN16 2SQ, DN16 2SQ
Hunters's office in Scunthorpe, at 241-243 Ashby High Street, is rated 2.9 out of 5 across 822 reviews on three platforms, including 196 Google reviews rated 4.8.
196
Reviews on Google
This office
13
Reviews on Facebook
This office
613
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Hunters Scunthorpe hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Scunthorpe.
Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.
1/5
TrustpilotJust shocked at how I have been treated...
Quite possibly the worst estate agents I have had the displeasure of dealing with. Took them 3 weeks to acknowledge that I was looking to rent, then after 2 viewings they didn't even tell me the landlord had decided to not rent the flats anymore. To add insult to injury they didn't even cross sell to show me other properties they have. I would like to say I am shocked but I am not. I will never use them ever... EVER!
1/5
TrustpilotAVOID AVOID AVOID
AVOID AVOID AVOID I rented with Hunters for 6 years and had a terrible experience, on the face of it they leave you to your own devices which granted is welcomed when there are no issues however if one should arise they're nowhere to be seen, I've had leaks and holes in my ceiling including a bust pipe and a seeping waste pipe (only 5 months after we found out it was unsafe to live there), they took months to come back and contact, each time it was sarcastic with statements such as 'well were not sat on our Larry's' - that was from a 'Director'- all while myself and small children suffered. The landlord had to continually be contacted directly for him to resolve issues (not like we were the type which complained but a hole in the roof will do that to you). the Inspections lasted 45 seconds and continually either didn't show or rescheduled as they were overrun and 'cannot run into their lunch' - just dont overrun would be the answer. Very surprised Jack Berson or Jonny Malkinson do not have more of a feel to how their business is ran on a daily basis, should likely remember the landlord is not their only client!!!!
5/5
GoogleExcellent service by Hunters in Ashby, Scunthorpe. I found all the staff to be helpful, knowledgable and committed to selling my property. I moved to Hunters after having a poor experience with another popular agent , Hunters were so much more professional and efficient from the outset . Thankyou Andy and team !PositiveResponsiveness, Professionalism
Thank you for your lovely review Michelle - so pleased we could assist.
5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
5/5
TrustpilotMy brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
5/5
GoogleFriendly very welcoming and fast at getting you into the property you choose
Thank you Jamie - really appreciate your review - we try our best !
1/5
TrustpilotExtremely disappointed with this firm
Extremely disappointed with this firm, wanted to purchase a property and have waited a year for a viewing to be told it's now got a offer. A year ago offered a cash purchase and was given two appointments for viewings on the property both cancelled and the property taken off then relisted 6 months later asked for another viewing numerous times to be ignored and fobbed off. Finally after months for another viewing appointment to be cancelled again and told it's sold. It's been a year completely unprofessional, long time a year to be on the market especially when it could of sold a year ago. Would not recommend very slow at getting back in touch. Poor communication Extremely poor
4/5
TrustpilotAlways happy to deal with Tracy and…
Always happy to deal with Tracy and Alison from hunters. I have rented a property for nearly 4 years and really pleased with the efficient service they provide. I would definitely recommend Many thanks
5/5
TrustpilotReally happy with the service, thank you
I've lived in a Hunters rental property for almost 4 years now, and I'm very happy with the service, thank you. Russell and the team are really helpful and make everything easy to understand. Highly recommended!
1/5
TrustpilotHorrible Company, Do not use them.
They are very lazy with their work and don't try as much compared to other firms we've interacted with. They made multiple basic spelling mistakes in the detailing of certain properties, such as 'life support' instead of 'lift support' and somehow misspelling 'appliances'. They also have poor communications between potential tenants and letting people, telling us 15 minutes AFTER the designated time that the tenants would not be coming, even though the arrival was booked a week in advance.
5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
5/5
GoogleGreat team. Especially Adam who was patient enough to deal with all our queries and phone calls. Everyone been lovely kind and professional. Definitely worth to recommend.Thanks guys for all your help.
Thank you for taking the tie to leave us a review, it means a lot to us.
1/5
GoogleWould not recommend, 16 weeks in a contract, time wasted. Couldn't sell even when someone was interested. They charge a flat rate so all they tried to do is convince you to accept less money for your property. Hardly any viewings compared to similar properties on the market. Any veiwings that went ahead are all investors offering way below asking price. Told staff several times, due to work ,please email or text me as Im on conference calls all day.. but still they tried to ring. Then got shirty when I didn't answer . Unprofessional, go with someone else!!
I was surprised to read this negative review Alex, having just spoken to you personally earlier in the day- where you expressed no such views of dissatisfaction. As a family run business, our reviews are very important to us, so I have taken time to look into this. I can see that we booked 22 viewings on your property, of which only 4 were investors. Several times viewings were cancelled by yourself, or had to be cancelled due to lack of response- via email (of which there were approx 20 outgoing to yourself, opened and un responded to) or phone from yourself. Unfortunately, despite being in the business of serving our customers- and generally going above and beyond for them- this is a mutual arrangement- where both parties have to be committed to selling the property, unfortunately in this case, it appears only one party had such interests. We wish you all the best in the future
2/5
TrustpilotReally slow in replying to anything pretty much
If you ever need them pretty much they are very slack in responding to emails or phone calls. We moved out of our house on 2nd July and have only got our deposit back today (16 days later) this is with no disputes. Basically if they want something they will be quick to act, if you require something they'll fob you off, and they're taking over yorkshire by the sounds of it.
5/5
GoogleGreat service kept us informed through out the process. Highly recommend.
Thank you so much for your lovely review, appreciate it
5/5
GoogleKevin and the team recently sold a local property which we inherited from parents. Despite the problems associated with the Covid pandemic, they kept us well informed as every stage of the process. Their approach was professional, courteous and yet always friendly. I recommend the company without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for taking the time to write this review, we really appreciate it.
1/5
TrustpilotI would give zero it i could
I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc
5/5
GoogleWorking with hunters on the purchases of a house was second only to none , excellent service , all staff very helpful and just great to work with. Thanks also go out to Andrew and Kevin for all the involvement and assistance. Keep up the good work would recommend to any one looking to purchase a new home sound the Scunthorpe area.
Thank you for your great review Simon, we all appreciate it.
5/5
Googlelovely customer service. very helpful and gave me and my partner great advice when needed help
5/5
TrustpilotI would highly recommend this Estate…
I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family
4/5
GoogleSold a property on our behalf. No fuss, kept us informed throughout. No hassle, just a straightforward process. Thank you
1/5
TrustpilotNot professional
What to say, utterly unprofessional estate agent. Some properties are for sale in ivyhouse road that we like to view, seen it in Zoopla. And was told that property is sold couple of weeks ago, off hand. I am sure as an agent they have access to the account and very easy to put it STC, rather than making people running around.
5/5
TrustpilotFantastic efficient friendly service
I have just recently moved out of a property that Hunters in Baldock were managing I can’t believe in the difficult times with the pandemic how absolutely professional and efficient they have been. Both Claire and Chloe were brilliant. Supported me through the exit all the way, made sure the deposit was quickly paid back quickly and fairly, at no point did I feel money was being held unnecessarily.I would definitely recommend them to anyone thinking of letting their home
5/5
GoogleAll the staff were very helpful, polite and professional
Thank you Nathan for your kind words!
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Tell us what you need and we'll put you in touch. Hunters Scunthorpe hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Scunthorpe.
