Every review we hold for the Scotland office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWe asked this agent to value our property when we wanted to sell. They came out and gave us a price that was £10k under the eventual home report value. We used another agent and a potential buyer was using allan and Harris for a mortgage and they advised the buyer our property was worth £20k under the home report value just so they could try and get them to buy a property they had listed. Very underhand and misleading
Nick · 14 June 2019
★★★★★ 1/5
GoogleCurrently in the process of buying a house through this estate agents. Communication has been abominable, that’s if they eventually answer the phone. They state they will call you back and never do. The seller of the house wasn’t overly impressed as it took a good while to put a for sale sign up and needed to get on at them. My dealing with this company have been extremely poor, Stewart in particular as his attitude is abrupt and unhelpful and to top it off he hung up the phone on me. I do not recommend this company as a buyer or a seller.
Claire · 14 June 2018
★★★★★ 5/5
GoogleI had a great experience purchasing my first home through Allen and Harris Burnside. Everyone that I met was helpful and very friendly. All of my (many) questions were answered as quickly as possible. Their recommended mortgage advisor, Fraser, is fantastic as well and made the whole process a lot less scary and confusing.
Sophie · 13 June 2023
★★★★★ 5/5
GooglePamela and the team were excellent and would use them again . Highly recommend !
Nimmo · 13 June 2022
★★★★★ 5/5
GoogleBought my first house, Michelle wardlaw was amazing helped anyway she could getting our mortgage sorted & even our life insurance. I would have been stuck without her. All the other staff I spoke to through the whole process were great! Would definitely recommend for any first time buyers also if you are selling as the house bought was also being sold by them & staff were great.PositiveResponsiveness, Professionalism
JENNA · 13 June 2021
★★★★★ 5/5
GoogleFantastic staff and great service. I dealt with Lynn and Emma and they were so helpful and knowledgeable! First class!PositiveProfessionalism
Raymond · 13 June 2021
★★★★★ 5/5
GoogleEverything was done and no pressure put on me very well looked after everything is going really smooth would use again thanks to everyone involved thankyou
Frank · 14 June 2019
★★★★★ 5/5
GoogleThe staff at Allen and Harris have been extremely supportive and understanding throughout the whole process of looking for and then purchasing our new home. In some extremely complex circumstances, we were kept informed and were very impressed by the empathy shown by Kay and her colleagues.
I would highly recommend this estate agents as the high level of customer care is exceptional. Thanks again to everyone.
Jude · 13 June 2020
★★★★★ 5/5
GoogleWe met with a few estate agents before deciding who to list our house with. We went with Allen and Harrison burnside as not only were they the most cost effective but because Pamela and the rest of the staff were absolutely amazing. Couldn’t reccomenend them enough!PositiveQuality, Value
Shannon · 13 June 2022
★★★★★ 5/5
GoogleI used Allen and Harris to help sell a family home. They were fantastic from start to finish and ensured any issues were resolved quickly and without stress to me. Fantastic team to deal with and made selling the house a far easier task.
Michelle · 13 June 2022
★★★★★ 5/5
GoogleFantastic team that really helped to find and secure the right house and mortgage for us. First class service throughout the whole process.
Mark · 14 June 2019
Agent replied · 12 June 2024
Thank you so much for taking the time to leave us a five-star review.
★★★★★ 5/5
GoogleI would highly rate the team at Burnside, they have been fantastic in helping us buy our forever home and sell our own property. Kept in regular contact with us, informative & helped ease our stresses .PositiveResponsiveness, Quality, Professionalism, Value
Michelle · 27 August 2021
★★★★★ 1/5
GoogleVery poor customer service. I called three time to arrange my appointment with mortgage adivsor and they did not and thr last , i send offer for a house and the house been sold and they even did inform me .
Muhammad · 13 June 2021
★★★★★ 1/5
GoogleTerrible company with terrible practices have had nothing but bad experiences with them in my few dealings with them. Will be avoiding these crooks at all costs and would advise you do the same.NegativeProfessionalism
Jamie · 13 June 2022
★★★★★ 5/5
GoogleThe girls at Allen and Harris have been fantastic! Honestly couldn’t have had a better service. They were so helpful and reassuring, throughout. Always available whenever I had a wobble. Most importantly they got well over what I was expecting for my property.
Emma19872 · 14 June 2019
★★★★★ 5/5
GoogleBought and sold our house via Allen and Harris Burnside. We also arranged our mortgage via them. Excellent experience from start to finish. Highly recommended!!PositiveResponsiveness, Professionalism, Value
Graham · 27 August 2022
★★★★★ 5/5
GoogleContacted the agent to enquire about a home, unfortunately it was under offer. They directed me to another home that hadn't been put back on the market after a sale fell through. 1st class service from start to finish.
William · 14 June 2019
★★★★★ 5/5
GoogleWent in to A&h ,to do some work ,very polite and helpfull staff ,
Robert · 13 June 2023
★★★★★ 5/5
GoogleGreat people best customer services. Dealt with steph6and fraser both are outstanding
Asma · 13 June 2023
★★★★★ 5/5
GoogleAbsolutey great. They really are super helpful .
Very much a great choice for selling.
Staff are fantastic with keeping you up to date too.
Peter · 13 June 2020
★★★★★ 5/5
Google2nd time we have used burnside and been 1st class from start to finishPositiveProfessionalism
Jackie · 13 June 2022
★★★★★ 5/5
GoogleRating only, no written review.
Laura · 17 March 2026
Agent replied · 17 April 2026
Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleWas impressed was very interesting some piece of engineering.other activities where good.
Helen · 13 June 2022
★★★★★ 4/5
Googlevery nice girls and helped me through procedure of selling thank yous so much
Martha · 13 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.