Every review we hold for the Scotland office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleWouldn’t use this service again.
Half of the advice given was a nonsense.
G · 20 March 2026
Agent replied · 17 April 2026
Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery good service. Liked how Allan and Harris gave us a breakdown on the cost of using there company. Staff were very friendly and helpful.
Sandra · 28 September 2025
Agent replied · 27 December 2025
Thank you so much for your kind words! We pride ourselves on transparent pricing and a friendly, helpful staff. It's great to hear that Allan and Harris were able to provide you with a breakdown of our services. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAllen &Harris provided a great service for selling my property, from the first visit from Pamela to put our property on the market she made us feel comfortable. The girls in office are all nice and professional, a special thank you to Laura who has been very helpful throughout. A great service, pleasure to deal with, would highly recommend!
Leng · 13 June 2023
★★★★★ 5/5
GoogleI used Fraser from Allen and Harris as my mortgage advisor during my recent purchase of a property. I cannot recommend Fraser more. He is warm, friendly, extremely experienced and completely professional. I can honestly say that having Fraser as a mortgage advisor is guaranteed to make any house purchase far less stressful. I cannot recommend him enough.
James · 13 June 2023
★★★★★ 5/5
GoogleThe best service from all the staff here.
Fiona our mortgage adviser is always so efficient and helpful. She is amazing! …
Enya · 17 September 2025
Agent replied · 27 December 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSuch a friendly branch, every single member of the team couldn’t do enough to help. Lynn was very honest and friendly and explained everything from the start. Natalia was particularly outstanding and provided excellent feedback from the countless viewings. She offered great advice throughout the process and the house sold super quick for a great price. Not the cheapest estate agent, but you get what you pay for. Highly recommended!PositiveResponsiveness, Quality, Professionalism
Peter · 13 June 2021
★★★★★ 5/5
GoogleI had such a positive experience using Allen & Harris to sell my property and I couldn't recommend them enough! Emma was professional and friendly. She worked over and above to sell my property within a week and was on the ball and kept me in the loop each step of the way! Thank you!
Rebecca · 13 June 2023
★★★★★ 5/5
GoogleUsed Allen and Harris to sell my flat recently, the girls in the office were great really attentive and professional. My flat was sold within a week 21% over the asking price.
They also put me in touch with their in house mortgage advisor, Fraser, who helped me secure a mortgage for my new property. I couldn't have done any of this without them and everyone in the branch gave a much more personal touch than some of the online only estate agents.
Stuart · 13 June 2022
Agent replied · 12 June 2024
Thank you Stuart for this review. It was a pleasure to sell your home. We wish you the best in your new home!
★★★★★ 5/5
GooglePamela and her team were absolutely fantastic which gave us real confidence that our home would sell with them. Their marketing package ensured we had loads of interest which led to us getting a brilliant price for our house. I would strongly recommend using the Burnside office as you will be in good hands. Thank you again to Pamela and all the girls.
Rosina · 13 June 2022
★★★★★ 5/5
GoogleI had a run of bad luck while selling my property with two sales falling through at the last minute. Each time, the staff at Allen & Harris Burnside had the property sold again within a week. They were all very supportive of me throughout my journey, especially Emma who went the extra mile, even comforting me whilst I was crying down the phone line!PositiveResponsiveness, Quality, Professionalism, Value
Anne · 27 August 2021
★★★★★ 5/5
GoogleI was in the process of buying my first home and Fraser was absolutely brilliant. He explained the whole process to me in a way a total beginner like myself could understand and helped me secure the best mortgage possible. No mean feat in this difficult economic climate. Thank you so much!
Oona · 13 June 2023
★★★★★ 5/5
GoogleMy house sale was completed today and I can't thank Pamela and the team enough for going over and beyond the call of duty. From my initial meeting, I knew I had choose the right people to deal with my house sale. They were extremely professional and knowledgeable.
Highly recommended.
Gillian · 13 June 2023
★★★★★ 5/5
GoogleWe recently sold our property with allen & Harris. We dealt with Lynn and Pamela who were both professional, friendly and very helpful.
They were always willing and able to answer any questions and alleviate any concerns we may have had, understanding that selling a property can be extremely stressful.
We were both happy and satisfied with the service provided to us.
Joe and Brenda Carroll 😁
Joe · 13 June 2020
★★★★★ 5/5
GoogleGreat experience from very beginning with Pamela nothing was an issue and always in contact. Communication was fantastic from Laura . Great teamwork as whenever popped in everyone knew what property it was and details about it. Highly recommended
Chris · 14 April 2024
Agent replied · 12 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI used Allen and Harris to sell my house in Rutherglen. From day one I knew I had picked the right estate agent. The staff in the office provided an extremely high service and even helped me find my new dream home. I would 💯 recommend using Allen & Harris Burnside and I can’t thank them enough for all their efforts. Good job girls. …
Pamela · 14 June 2019
Agent replied · 12 June 2024
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to read that the Burnside team provided a five-star service!
★★★★★ 5/5
GoogleFraser G & Emma C... FANTASTIC - excellent a their job - loads of patience and helped me from start to finish - genuinely wouldn't be able to do it without them - when I collected they keys, the 3 ladies in the reception were lovely too - highly recommend
Megan · 13 June 2022
Agent replied · 12 June 2024
Thanks Megan, it was a pleasure to deal with you!
★★★★★ 5/5
GoogleAllen and Harris were always on top of the game and willing to help, dealing with several offers until the right buyer was found.
Tom · 19 May 2024
Agent replied · 12 June 2024
Tom Bartlett thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI met with a number of estate agents prior to selling my home and Allen and Harris came out top. From the initial meeting with Pamela I knew I would use them. Friendly yet professional service from start to finish. The communication from them was excellent, they were always there to answer any queries day or night! The prices are very reasonable too. Very happy and would recommend to anyone.
Pam · 13 June 2023
★★★★★ 1/5
GoogleSo as a cash buyer I tried to put in a reasonable offer today, via my solicitor, for a property they are selling, but they won't even take my offer to the vendor. This would sometimes be what happens when they have set a closing date, but there is no closing date set at present and no other offers made!.
If I was their customer I would be fuming that they were refusing offers on my behalf rather than letting me judge on whether I wanted to accept the offer.
I would never use people with this system to sell a property for me.
David · 13 June 2022
★★★★★ 5/5
GoogleProfessional and friendly service from start to finish. Excellent customer experience from Lynn and the team at the Burnside branch and our house was sold in less than 2 weeks. Thanks again.PositiveResponsiveness, Quality, Professionalism, Value
Jacqueline · 27 August 2021
★★★★★ 5/5
GoogleKay has been really great she has been very professional and kept me up to date with new properties that come up on the market. Paul the mortgage advisor was really helpful. Everyone has really been very welcoming and professional. Thanks
Rudy · 14 June 2019
★★★★★ 5/5
GoogleJust sold my house through Allan & Harris Burnside. Everything went surprisingly smoothly. Photos taken of property were great,lots of viewings arranged and importantly the price we were looking to sell for was achieved . Would recommend .
Stu · 13 June 2020
★★★★★ 5/5
GoogleBrilliant service throughout whole experience of purchasing my 1st home, I recieved a 1st class service, very proffesional staff, always helpful with my queries and always answered and replied to calls and emails. The girls I spoke and dealt with were great and very helpful and paul Duffy mortgage advisor was absolutely fantastic, helped me in so many ways and was always willing to help with all my questions, great advise and went the extra mile to help me gain my 1st mortgage. Would highly recommend his services and allen and harris to anyone interested in purchasing or selling a housePositiveResponsiveness, Quality, Professionalism, Value
David · 27 August 2021
★★★★★ 5/5
GoogleGreat service. All staff really friendly, helpful and knowledgeable.
Highly recommended
Colin · 17 August 2024
Agent replied · 26 August 2024
Thank you Colin for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.