Trusted Agent profile · School Hill
★★★★★
142 reviews across 1 platform
South Parade, School Hill, RH1 3RA
Thomas & May's office in School Hill, at South Parade, is rated 4.5 out of 5 across 142 reviews on 1 platform, including 142 Google reviews rated 4.5.
Every review we hold for the School Hill office, from every platform, shown as written. First names only.
5/5
GoogleThomas and May team is very helpful. They arranged two viewings of the interested property with no problems and they have been always responsive to our enquiries. Even late yesterday our enquiry was taken by Mike who kindly chased this up something for us. Thank you Robin for dealing with the case and thank you Christine for showing us the property.
Thanks for your lovely review. Its been a pleasure and we hope you will be happy in your new home!
5/5
GoogleRobin and the team were excellent. I was kept fully informed of progress at all times. Fully professional Team at all times. If you want to sell your house fast PLEASE use them without the fear of time wasters being shown around your home. I asked Robin to sell my house at 11 am on Monday, it was sold for the full price at 12.30 pm on Saturday. I could not have asked for a better service. Thanks very much, Robin and the Team in Merstham. Dave Ticehurst.
Thank you for your great review. With trolls posting fake reviews that we cannot remove, your post means so such to us. We are so pleased we have clients like you and that we have been able to assist you in a quick sale. All the team here wish you every happiness in the future.
5/5
GoogleWe can’t thank Robin and Christine enough for making our first home buying journey such a pleasant one. After feeling failed and let down by so many other local estate agents, to find someone as honest and efficient as Robin and Christine …
Thank you so much for taking the time out to post such a nice review. We are really pleased to have been of help throughout the process. Now its great to welcome you to the village as neighbours and our whole team send their best wishes to you for a happy and successful time in Merstham :)
5/5
GoogleWe are very pleased with the service given by Robin and his team. They were always on hand when a question needed answering and our search for a buyer and all subsquent steps along the way to completion were made efficiently and with consideration to the emontional time it has been for us.
It was a pleasure to work with you to progress your sale to a successful conclusion despite a challenging chain and the difficult circumstances cause by "that" mini-budget. Thank you for your patience and your continued belief in our ability to push things over the line during that time. All the team here wish you every happiness and enjoyment in your new home :)
5/5
GoogleRobin and his team went above and beyond to help us selling our house. When things went quiet with our buyer and we weren't having any luck with solicitors Robin stepped in. Honest and up front, we were consulted throughout and felt like our best interests were put first. Not your typical estate agent!PositiveResponsiveness, Quality, Professionalism, Value
Thanks for such a nice review Alison. It was our pleasure to assist you. All the team send our best wishes and hope you have had a wonderful first year in pastures new.
5/5
GoogleSo pleased with our service from Thomas and May for our house sale. Robin and the team come across as very trustworthy and fair, which is what you want as a seller as well as a buyer. They were quick with communication and helpful advice, would definitely recommend.
Thanks so much for your lovely review and recommendation Holly. All the team send their best wishes and hope you have super year in your new home.
5/5
GoogleI have been a tenant with Thomas & May Merstham for over 10 years at the same property. Robin and the team have always been so responsive and helpful with maintenance and advice during that time. I cannot fault the team for their friendly service and professionalism. It has been an absolute pleasure knowing them.
Thanks for a really nice review Charlotte! You are a great tenant and it's always a pleasure ensuring you get a good service and are happy.
5/5
GoogleWe dealt with Robin and Christine at Thomas and May who are lovely and had a fantastic experience, a few points to highlight below: …
Thank you very much for taking the time to write such an informative and nice review. It was a pleasure managing your sale to a succesful conclusion. We all wish you every happiness and success in your new home.
5/5
GoogleThank you to Robin & the team at Thomas and May for all their help in our journey to purchasing our first home. …
Thank you so much for taking the time to write a great review. We are all so pleased to have helped you find your first home. Welcome to the village and we hope you will have many happy years in Merstham ahead of you.
5/5
GoogleFrom our first viewing through to completion, the process was made simple and easy thanks to Thomas & May. Robin and Christine kept us updated throughout our purchase and responded to all and any queries very quickly. I'd definitely recommend their services. Thank you!PositiveResponsiveness, Professionalism
Many thanks foir this review and it was our pleasure to help you. We all hope you have settled in well and are enjoying your first summer in Merstham.
5/5
GoogleFantastic Service - Robin and the team were always available to discuss any issues and made buying our lovely home so much easier.
Thanks for taking the time to post your positive review. We all welcome you to the area and send our best wishes.
5/5
GoogleI have been a tenant with Thomas & May Merstham for over 10 years at the same property. Robin and the team have always been so responsive and helpful with maintenance and advice during that time. I cannot fault the team for their friendly service and professionalism. It has been an absolute pleasure knowing them.
Thanks for a really nice review Charlotte! You are a great tenant and it's always a pleasure ensuring you get a good service and are happy.
5/5
GoogleWe purchased a house through Thomas & May and have found it to be such a great experience - Robin has been so helpful, always answering any question I may have and is really responsive. Would definitely go straight to Thomas & May whenever I'm looking for a property next!!PositiveResponsiveness, Professionalism
Thank you for such a nice review and recommendation! We hope you have had a super first year in the village and the team all send their best wishes.
5/5
GoogleThanks to Robin, Christine and the Team at Thomas & May (Merstham) for all your good work in the successful sale of my property. Your service was superb - friendly, professional and you kept me informed. I'll not hesitate to recommend Thomas & May for their fantastic service!PositiveResponsiveness, Quality, Professionalism, Value
We are so pleased to read your kind words - thank you very much. We hope you have enjoyed the first year next to the sea and we all send our very best wishes.
5/5
GoogleThank you to Robin & the team at Thomas and May for their help in the purchasing of our first home. …
Thanks for posting such a nice review so quickly. We really appreciate your feedback. It was our pleasure to help and welcome you to your new first home :)
5/5
GoogleAll at Thomas and May were extremely helpful. Very quick in getting back to us with any issues and chased up and problems in a timely manner. Many thanks. Can’t wait to move in tomorrow.
Thanks for the review! We hope you had a lovely Christmas in your new home and our very best wishes for a Happy, Healthy and Rewarding 2026!
5/5
GoogleWe have just completed on a property through Thomas & May and the process has been exceptional. Christine and Robin have both been outstanding and on hand via email and phone whenever we’ve needed anything! Cannot thank them enough!
Thank you for the great review! We hope you had a lovely Christmas and we all send our best wishes to you for a Happy, Healthy and Successful New Year!
5/5
GoogleI had a positive experience selling my property with this agent. My contact here was Robin, who was communicative and easy to get hold of if I needed anything. I would use this agency again should the need arise.
Thank you so much for the positive comments regarding our service. We all wish you well in the future and hope our paths cross again.
5/5
GoogleI recently completed on a property sale and the service was fantastic from start to finish. Christine is clearly very knowledgeable and went above and beyond to ensure everything progressed smoothly. Friendly, proactive and responsive throughout. Highly recommended.
Thank you for such a nice review and your kind words regarding our much valued Christine! We all hope you have had a wonderful first year in your new home.
5/5
GoogleOver many years Robin came to our house to give valuations. Eventually we decided to sell and he not only found a buyer very quickly, but negotiated a price well above that which we expected. Excellent personal service by Robin, Christine and all the staff at Thomas & May. Since writing this review, I had a parcel wrongly delivered to my old address (the house they sold). I couldn’t get the parcel redirected and, as we moved to rural Wales, couldn’t collect. I rang Robin and he arranged, with the new owner, to pick up the parcel and hold it in his office until a friend could collect for me. This was 10 months after the sale was completed. I felt this was above and beyond an estate agents remit, but so very helpful. Wonderful service indeed.
Thanks for the really great review. We are so pleased you kept in touch and that we could assist you quickly to sell and move on to the new chapter in your life. We hope you have settled in well and are enjoying the summer in your new home.
5/5
GoogleJust completed on a purchase. Christine went out of her way to make sure everything went forward with the least amount of stress, even on her days off! Thank you for a stress free purchase! How estate agents should be!PositiveResponsiveness, Quality, Professionalism
Thank you for the great review Ketan. We are so pleased we met your expectations and hope the investment has worked well for you this past year.
5/5
GoogleGreat 5 Star service from a small local company. From the moment I made my first enquiry the branch were on hand to help me with my queries and concerns about selling, especially as it wasn’t the first time of me doing this. The branch staff have been attentive right through to completion, today. Nothing was too much trouble and they were excellent at keeping me in the loop when developments happened. As I work in the city, taking calls was not always possible, but we agreed they would keep in touch via email and text message. This worked a treat. Thank you to Robin and the team for helping me sell my property in a timely manner. I would definitely recommend to anyone in the Merstham local area, their knowledge is vast.
5/5
GoogleI never thought I'd give an Estate Agency five stars! Robin and the team were great at selling my Mum's bungalow; a much better experience than the last time I sold a property through another agent. They seemed to have excellent knowledge of the local market and their initial valuation seemed spot on as it generated a good number of viewings. They kept me informed of progress and gave good advice about subsequently dropping the price slightly to keep the interest up and then convert those enquiries into a sale. They were also a great help when the buyer got nervous about going through with the purchase just a couple of days before we were due to exchange!
5/5
GoogleWe have recently sold our house through Thomas and May, Robin and his team were fantastic from day 1. They were all very friendly and helpful and nothing was too much trouble for them. We had an open day and got an offer which we excepted but unfortunately just before we were going to confirm an exchange date, the buyers pulled out. Robin was brilliant and got us another buyer within a few weeks, we had a few more issues with solicitors but Robin kept chasing everyone and kept us all in the loop. We have now completed and would highly recommend Thomas and May.
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