Welcome Homes Doncaster reviews in Scawsby

Thank you, Gaile! We made it to the finish line! Enjoy your forever home; you both truly deserve it. It’s been a pleasure working with you on both the sale and purchase. Best wishes, Welcome Homes x

Such lovely feedback Julia! Really is appreciated and so happy you had a seamless service. Thank you and all the very best X

Thank you, David, for such a lovely review! It's much appreciated. I hope to speak to you again soon. x

Thank you David for kind words, we had a few ups and downs but got there. many thanks from Emma and team @ Welcome Homes. x

thank you Peter, hope you are very happy in your new home, Emma and team @ Welcome Homes

Dear City Lets, Thank you for your review. However, after thoroughly reviewing the situation, we must express that your account of the experience is inaccurate and does not reflect the service standards we uphold at Welcome Homes. We take pride in our business and the relationships we build with customers, and we do not tolerate false claims or deliberate attempts to harm our reputation. We are confident that the feedback you’ve provided does not accurately represent the services rendered. We’ve made efforts to contact you directly to resolve this matter and have confirmed with City Lets York that they are not involved. We urge you to reach out to us directly if you wish to resolve any genuine concerns. If this review is a misunderstanding, we would be more than willing to clear things up, but if it continues to be misleading, we will take further steps to address the situation. Please contact me directly on 01302 391302. Kind regards, Lisa Khela Managing Director

Thank you for your kind words Chloe, it was our complete pleasure. We hope you are all settled into your new home. Xx

Thank you so much Stanley for your fabulous feedback and kind words. We are delighted to hear about your experience with Welcome Homes and that you would recommend us without hesitation. 💜 …

Thank you Tracey for the kind words, it took a while but we got there! All the best in your new forever home xx

Thank you Angela for your kind words and hope you are settled into your new home, from all at Welcome Homes xx

Thank you so much for your kind words and feedback Caitlin. It was our complete pleasure. We wish you all every happiness in your new home and property chapter from us all at Welcome Homes xx

Thank you Phil for your kind words, been a pleasure selling your property, hope all is well in your new forever home, thanks Emma x

Thank you so much, Jasmine, for your lovely words and continued support in using Welcome Homes for all your property needs! It has been our complete pleasure, and we cannot wait to see where your property journey takes you both! Xx

Thank you Michael for such lovely feedback, it really was our compete pleasure! If you do require our services again we do offer a loyalty discount package for all repeat business!

Thank you, Janine, for the kind words. There is happiness and sadness, but it is a new chapter for the family. All the best from Emma and the entire team at WH. x

Hi Dave, we are sorry that you feel that you have had a negative experience as one of our tenants. However, firstly nothing was 'taken' from your account as this (as you point out) was a standing order that was up to you to cancel. Secondly, the rent refunded to you was the amount that you were entitled to receive. Rent was charged correctly up until the end of your notice period. I worked with you during the course of the eviction notice that you were served and even agreed to give you extra time when you were struggling to find alternative accommodation. You left the property without giving a specific date and rent was therefore chargeable to the end of your notice period. You also received the full deposit back despite there being various dilapidations in the property that the landlord was willing to overlook. We have a formal complaints procedure if you would like to follow the appropriate channels which would of course involve icontacting us directly initially to look into the issue further and hopefully come to a mutually agreeable solutions, something I notice you have not attempted to do.

Thank you for your feedback Max, it was our absolute pleasure! We wish you and your lovely family every happiness in your new beautiful new home.

Hi Dave, we are sorry that you feel that you have had a negative experience as one of our tenants. However, firstly nothing was 'taken' from your account as this (as you point out) was a standing order that was up to you to cancel. Secondly, the rent refunded to you was the amount that you were entitled to receive. Rent was charged correctly up until the end of your notice period. I worked with you during the course of the eviction notice that you were served and even agreed to give you extra time when you were struggling to find alternative accommodation. You left the property without giving a specific date and rent was therefore chargeable to the end of your notice period. You also received the full deposit back despite there being various dilapidations in the property that the landlord was willing to overlook. We have a formal complaints procedure if you would like to follow the appropriate channels which would of course involve icontacting us directly initially to look into the issue further and hopefully come to a mutually agreeable solutions, something I notice you have not attempted to do.

Happy New Year Ryan and thank you for such wonderful feedback in particular for Olivia and her role as Sales Progressor. We are so pleased to hear you received a first class service from WH and Olivia kept you informed throughout the whole process. As always, it was our complete pleasure. Wishing you all the best for 2022 every happiness in your new home!

Thank you Sharon for your kind words, property number 2 to go now! All the best from all at Welcome Homes.x

Hi Dave, we are sorry that you feel that you have had a negative experience as one of our tenants. However, firstly nothing was 'taken' from your account as this (as you point out) was a standing order that was up to you to cancel. Secondly, the rent refunded to you was the amount that you were entitled to receive. Rent was charged correctly up until the end of your notice period. I worked with you during the course of the eviction notice that you were served and even agreed to give you extra time when you were struggling to find alternative accommodation. You left the property without giving a specific date and rent was therefore chargeable to the end of your notice period. You also received the full deposit back despite there being various dilapidations in the property that the landlord was willing to overlook. We have a formal complaints procedure if you would like to follow the appropriate channels which would of course involve icontacting us directly initially to look into the issue further and hopefully come to a mutually agreeable solutions, something I notice you have not attempted to do.

Hi Annemarie, thank you so much for the lovely review, it means so much! It was my pleasure, I am so glad I could help :) Wishing you all the best. Kindest Regards, Abbey xxx

It was sincerely a pleasure to property match you and share your first home journey with you. We also want to thank you to for your patience throughout, Olivia is certainly on it and we are thrilled to hear you were happy with her constant support and updated throughout the Sales Progression process. We wish you and Liam every happiness in your new home. Love from all at WH Xx

Thank you for your kind words Michelle, glad we finally got there! all the best x