Mackay Bespoke Sawbridgeworth reviews

★★★★★ 5/5

Google

I cannot recommend Muvin highly enough! Having worked with 3 estate agents previously to try to sell my house, the team were a breath of fresh air. And most importantly my house sold within weeks, having been on the market for a year. Their modern approach with the fantastic use of video was so far ahead of any other agents. Each member of the team offered amazing service too. Thank you so much!

Nikki · 24 December 2025

★★★★★ 5/5

Google

We couldn’t be happier with the service we received! From the very first viewing, Amelia was friendly, professional and incredibly knowledgeable. Amelia took the time to answer all our questions, made us feel at ease and never pressured us at any point. Thanks to their support and guidance the house they showed us is now our new home! We are so grateful for their help throughout the process and would highly recommend them to anyone looking to buy!

Donna · 17 February 2026

★★★★★ 5/5

Google

We have used Mackay for the sale of two properties now and we couldn’t fault the service provided. From initial valuation right through to completion Adam and the team were always available to answer questions and help with whatever we needed, not just with our sale but also helping us deal with the seller and agent of our purchase. Would highly recommend to anyone looking to let or sell a property.

Joe · 25 November 2024

★★★★★ 5/5

Google

Working with Adam is like mentoring an Olympic medalist - always striving to improve, empowering his team and collaborating with other agents to offer a world class service to his customers. To be the first independent agency in the UK to partner with eXp proves that he’s an industry trailblazer and visionary with an unstoppable growth mindset.

Roger · 25 November 2024

★★★★★ 5/5

Google

We worked with Muvin Brokerage for our recent house purchase. Everything went smoothly and professionally. Amelia was our go-to agent from viewing to offer to key collection and she was super helpful and efficient. Big thank you!

Bea · 17 January 2026

★★★★★ 5/5

Google

I viewed a property with Muvin Brokerage and had a great experience from start to finish. Ameila Dowie showed me around the property and was extremely professional, knowledgeable, and helpful, answering all of my questions clearly and confidently. A special thanks as well to Daniel for following up promptly with a phone call to check if I had any further questions. Excellent communication and customer service throughout. I would highly recommend this estate agent.

B · 17 February 2026

★★★★★ 5/5

Google

Its a real pleasure to work with such a professional company. Adam and his team are so engaged with the local community, promoting the area through their social media and helping other businesses prosper. This leads on to them having their finger on the pulse! Their knowledge of the area and the property market is second to none. The marketing of properties is innovative, eye catching and absolutely absorbing. There is no better agent to help you sell your home or find what you are looking for.

Alice · 22 June 2020

★★★★★ 5/5

Google

I moved into a rented property 2 years ago. The agent who helped me view the property is sadly no longer with mackays but she is now my neighbour, she was amazing. I didn’t think anyone would come close.. We’ve had a few ups and downs but they have generally been brilliant. Rachel is now my main contact and she is very professional, extremely polite and has helped me with a few difficulties we couldn’t have dealt with ourselves. She’s been amazing! This estate agents and their team - most importantly Rachel - are a true asset to Mackays, I will definitely rent from Mackays again if I was to ever move again . Thank you x

Leah · 22 June 2020

★★★★★ 5/5

Google

We have been using Mackay to manage our rental property since we purchased it through their office three years ago and have been very happy with the service provided. The fee we pay is fantastic value for the peace of mind provided by having such a professional team look after our property and tenants. Knowing that the ever-changing rules and regulations are being addressed is very reassuring to me. Rent is usually paid to our bank account promptly and any issues with the property have been dealt with in a timely manner. Earlier this year our tenants gave notice, we wanted to use this as an opportunity to carry out some maintenance and update the property. The team at Mackay were so helpful giving advice on what would benefit the property most. They were able to recommend a tradesman and liaised with him to get the work completed whilst finding us new tenants. The property was only vacant for about three weeks as our lovely new tenants moved in as soon as the work was completed. I would be happy to recommend Mackay to other landlords.

Elaine · 22 June 2020

★★★★★ 5/5

Google

From the moment I first spoke to Chloe on the phone I really hoped this would be the estate agents to find us our home.. her professionalism and positive energy made the conversation so natural and left me feeling excited to work with this agency. At our viewings Ollie made it so easy and answered all our questions fully with such honestly which left us feeling very confident with them as a company. We then dealt with Paul who again continued the brilliant service and helped us get the place we wanted. I couldn’t recommend this agency enough, so far we have been more than happy with them and how they have dealt with every step. They are friendly, informative and make it all seem easy. Nothing is ever a problem for them and they go out of there way to help you. They really do seem to be more than just estate agents and I hope to continue working with them over the years to come. Thanks for everything Mackay!!

Amy · 22 June 2020

★★★★★ 5/5

Google

I purchased my flat through Mackay in 2018 and had a fantastic experience, so when I came to lease it earlier this year it was a no-brainer to go back to them. Rachel was fantastic and helped me through the leasing process which I'd never done before. No question was too stupid and they did everything they could to arrange viewings around my needs. Even now the property is let, they always reply to my emails straight away and are quick to resolve any queries that I have. I simply couldn't recommend them enough.

Tom · 22 June 2020

★★★★★ 5/5

Google

Mckay property has been fantastic from start to finish. We went to them because of reputation and it was well deserved. My family and I were selling our late father's home and as well as being compassionate to our situation, they were absolute professionals. They began by producing a 3D tour of the house, (which was a service other agents didn't provide) and put together a really detailed portfolio of the house. They were tireless in coming up with new ways to advertise the house. They kept us informed of all developments and were quick to get back to us with when we had questions. In tricky market conditions, they got us the buyer at the right price. Amazing service, so thanks to Adam and Micheal

Peter · 22 June 2020

★★★★★ 5/5

Google

I live abroad and wanted to purchase a flat for investment. The staff at Mackay visited some local flats, took photos between us we chose a suitable one. It was an excellent choice! After they had organised a few necessary repairs, tenants were quickly found. The rental department handled the tenancy agreement, inventory, referencing, etc., quickly and efficiently. The highly efficient staff managed the property for me, collecting the rent and sending monthly statements, as well as conducting quarterly inspections and sending photos and reports. Due to an unexpected change of circumstances, I decided reluctantly to sell the flat. I spoke to Adam in early January and the sales team started to handle the marketing. I asked him to try to find an investment buyer rather than put the tenants out of their home. An investment buyer was found in less than 4 weeks, so it meant the tenants could stay. Michael Brett handled the sale, occasionally assisted by Paul Johnstone, and the sale went through from start to completion within 6 weeks! Everyone I dealt with, both in the rental and sales departments, were always helpful, and polite, worked hard and gave their best attention at all times. I can’t commend the Mackay’s team, highly enough and will definitely contact them in the future when I want to purchase another property in the area .

Susan · 23 June 2019

★★★★★ 5/5

Google

Todd was fantastic. Came at last minute and was patient with all our questions.

Keisha · 17 March 2026

★★★★★ 4/5

Google

Michelle was very helpful

Miller · 3 August 2025

★★★★★ 5/5

Google

Really pleased with the service from Tracy at Mackays. We were looking to Purchase and had dealt with many agents over the 5 months. We found Tracey direct talking and kept communication flowing which we really appreciated. Dealing Mackays and Tracey was a breath of fresh air as we were losing faith with agents . We found our dream home via Mackays. Once our offer was accepted, we was put into a WhatsApp group which gave us direct contact with the whole team which is a great idea and keeping the customer service aftercare to us. Highly recommended.

Trevor · 22 June 2023

★★★★★ 5/5

Google

Highly recommend Mackays - best estate agent in Sawbo! We received fantastic support and guidance throughout the whole process of our sale and onwards search for a property in the area, in particular from Michael and Adam. We are really excited to be to moving house tomorrow!!

Sarah · 22 June 2023

★★★★★ 5/5

Google

I wouldn't hesitate to recommend Mackay. They were quick to respond and always sorted any issue that I may have had. I recently moved out and they made it quick, easy and completely stress free under the circumstances, particularly Rachel who was/is a star. Gill is also lovely. If I am in the market to rent again I will certainly be using Mackay.

Carrie · 22 June 2020

★★★★★ 5/5

Google

From the first phone call to Mackay they had my attention, Tracey was polite, jovial and more importantly interested in my situation, it felt like someone wanted to help us sell our home and it wasn’t just another day in the office which I found when contacting some of the other agents. Tracey clearly loves what she does and it shows. From there we met Adam who completed our valuation, clearly new what he was doing and understood the market and talked to us about the best options and time to release are property to ensure the right buyers came along. The unique videos that showcase the property almost made us want to put an offer in. Since we have been dealing with Michael who is friendly, knowledgeable and again this isn’t just a job the team at mackays the passion they have for taking time and doing things right has been clear throughout the process, they all offer great advice, are not pushy and ensure you make the right decisions. Fabulous team, fabulous service, and proof that 1st impressions are key. We knew straight away that we wanted Tracey showing potential buyers around our home. Congrats Adam on assembling an exceptional team.

Chris · 22 June 2022

★★★★★ 5/5

Google

I have just recently completed on my first house sale through Mackay - they made the process simple and clear, had great local knowledge, and were always on hand to answer questions and recommend good value, local options for things like surveys, photography and EPCs. Big thanks to Michael, Daisy and Alison who I spoke with most - I would 100% recommend Mackay to anyone selling a home in the area, great experience all round!PositiveResponsiveness, Quality, Professionalism

Helena · 22 June 2022

★★★★★ 5/5

Google

I've been renting with Mackay for the last 6 years... They have looked after me well during this time, dealing with any issues quickly and efficiently. Rachel has been my contact over the last year or so, she has been very friendly and helpful throughout. I would definitely recommend this Agent for renting property.

Simon · 22 June 2020

★★★★★ 5/5

Google

Very happy with the service from Mackays. We were re-locating and needed to sell our house in order to move into rented while we waited for our new house to be built (due to complete by February). Everything went smoothly and within 2 months we were on our way! Thank you to Adam, Paul and MIchael!

Sarah · 23 June 2019

★★★★★ 5/5

Google

Adam and his team delivered exceptional service selling our property under challenging circumstances. Their commitment, knowledge and professionalism shone through and we felt very satisfied with the service received. If you are seeking a reliable and efficient estate agent, they are the best in the local area. Highly recommend.

John · 22 June 2020

★★★★★ 5/5

Google

An amazing experience from the first time my partner and I entering the shop in Sawbridgeworth to be greeted by Michael to book an appointment. Adam came round spent time with us, with such professionalism and knowledge. It was without hesitation we choose Mackays independent agent to sell our home. Michael and Adam came round took stunning photos and a video to show off our property to its full potential. The response was outstanding, the viewings came flooding in. The communication from every member of Mackays staff was impeccable throughout the sale. It was within a few days we had paperwork signed, marketing done and on the market. We sold within the week! The professionalism, friendly, attention to detail was second to none. We have now completed and very happy with the whole package of excellent service we received from Mackays. I would strongly recommend Adam, Michael, Paul and the complete team at Mackays. In fact I have already, and Mackays have come up again trumps with selling my mum's property for her again within a week! Look no further Mackays are the estate agent to go for to get results and fast. Thanks so much again Mackays! A very happy customer and it has been a plessure in working together with you.

Carly · 23 June 2019