Every review we hold for the Sawbridgeworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Service!
A massive thank you to Jack for helping us with the purchase of our first home! Jack was very helpful and present throughout the whole process and always happy to go the extra mile even after completion. We had constant support and updates. We would also like to thank Ellen for her time with us!
Federica · 19 December 2018
Agent replied · 13 June 2024
Thank you Federica for your review, it is great to hear Jack was helpful and supportive.
★★★★★ 5/5
TrustpilotA pleasure buying land from this estate…
A pleasure buying land from this estate agent. Andy is a wonderful guy who gives more than 100%. Has kept me up to date every step of the way. He is friendly, polite and professional, I would not think twice on recommending him. Looking forward to using them again should the opportunity arrive.
Phil · 29 November 2019
Agent replied · 13 June 2024
Thank you for your review Phil. Its great to hear how professional Andy was with your land purchase. Congratulations.
★★★★★ 5/5
TrustpilotSo pleased we went with Intercounty
So pleased we went with Intercounty. The Dunmow team have been fantastic from beginning to end. We have been particularly impressed with their help progressing the sale through to exchange. Lois and Jenny were so diligent and patient and extremely professional yet caring. We would not hesitate in recommending this Intercounty branch to prospective vendors!!!!
Happy · 26 November 2018
Agent replied · 13 June 2024
Thank you for your review, it is lovely to hear the Dunmow team have been fantastic from beginning to end.
★★★★★ 5/5
TrustpilotRecommended
Very good management company who I have used for many years. They have always matched up suitable tenants to my property and the Property Management staff (particularly Kat Keats) look after any ongoing issues in a friendly but also professional way. I would have no hesitation in recommending Intercounty as a management company for landlords.
Alison · 20 October 2017
Agent replied · 13 June 2024
Thank you Alison for your recommendation and 5 star review, its great to hear you have used us for many years and are happy with our service.
★★★★★ 5/5
TrustpilotI recently had the experience of…letting out my property
I recently had the experience of letting out my property via intercounty. Lisa was brilliant and the communication was really good enabling a seamless and efficient rental process with tenants lined up and in place the day the property was marketed. I’d highly recommend their services
Nikki · 15 April 2021
Agent replied · 13 June 2024
Thank you for your review Nikki! It's great to hear such positive feedback about Lisa, we will be sure to share your feedback with her.
★★★★★ 5/5
TrustpilotWe would highly recommend Intercounty as your Estate Agent!
We would highly recommend Intercounty as your Estate Agent!Emma & Jordan at the Saffron Walden Branch were professional and proactive and persevered through the process.We really felt, with their sound advice, they were putting our needs first; it was much appreciated, thank you!
Stephanie · 5 November 2021
Agent replied · 13 June 2024
Thank you for your review Stephanie! It's lovely to hear that the Saffron Walden team gave such great customer service, we will certainly share your feedback with them!
★★★★★ 5/5
TrustpilotExcellent from start to finish
I had a fantastic experience when purchasing my first ever property from Intercounty. The guys in Braintree kept me informed at all times on how the purchase was progressing from start to finish. I didn’t really experience any frustrations with these guys. I highly recommend them. Thanks again to Dominic, Nic, James & Simon!
Hab · 22 November 2017
Agent replied · 13 June 2024
Thank you Hab for your recommendation and 5 star review.
★★★★★ 5/5
GoogleFirst time I have used Intercounty and I must say the service was excellent. They found me a new tenant immediately and the service was smooth, quick and professional.
Stephen · 13 August 2025
Agent replied · 16 April 2026
Hi Stephen
Thank you so much for your kind words. We’re thrilled to hear your first experience with Intercounty was such a positive one, and even more pleased that we could secure you a new tenant so quickly.
It’s always rewarding to help a landlord move seamlessly from another agent and see the process through from valuation to move-in in just 19 days. We really appreciate you trusting us with your property and look forward to working with you again in the future.
Best wishes
Alex, Kelsey, Reece & Eloise
★★★★★ 5/5
TrustpilotReceived excellent service!
Received excellent service from the Harlow team in relation to my house sale, from valuation through to completion everything was handled very well. A special thank you to Brandon who worked tirelessly and effectively meaning we completed our house sale with speed and smoothly. Thank you! Would highly recommend you.
Erin · 18 November 2019
Agent replied · 13 June 2024
Thank you for your review Erin. Its lovely to hear how Brandon helped the sale of your house reach completion. Congratulations.
★★★★★ 5/5
TrustpilotA huge thank you to all the staff…
A huge thank you to all the staff involved at Intercounty with the sale of our house. It was a very professional, friendly service from start to finish. Doug kept us up to date throughout the process, liaising with our buyers and solicitors, ensuring that everything went as smoothly as possible 😀
Dee · 26 October 2018
Agent replied · 13 June 2024
Thank you Dee for your review, it is lovely to hear the team were professional and provided a friendly service from start to finish.
★★★★★ 5/5
TrustpilotA huge thank you to Jack and the team…
A huge thank you to Jack and the team for their help with my recent purchase. The process became rather lengthy and stressful but Jack was helpful, understanding, reaponsive and thoroughly professional throughout. He has a real talent for understanding people and their needs. I would highly recommend Intercounty's services.
Lisa · 4 September 2019
Agent replied · 13 June 2024
Thank you for your review Lisa. Its really great to hear your positive feedback about Jack. Congratulations on your new home.
★★★★★ 5/5
TrustpilotIntercounty lettings
Harry Stylianou was amazing from start to finish in renting my house. The team was quite proactive, professional and responsive throughout the process and we would definitely recommend appointing them as sales agents to family and friends. Thanks Harry, thanks Intercounty Lettings.
AHMET · 5 October 2021
Agent replied · 13 June 2024
Thank you for your 5 star review Ahmet! It's lovely to hear that Harry was able to help, we will certainly pass on your review to him.
★★★★★ 5/5
TrustpilotFantastic from start to finish
Fantastic from start to finish, from the minor detail such as where the electric meter is to the finer detail such as daily updates on pretty much everything. Marion Pearson the Senior Sales Negotiator was key to all of our discussions, Marion deserves to be recognised for all her efforts.
Michael · 11 December 2017
Agent replied · 13 June 2024
Thank you Michael for your 5 star review.
★★★★★ 1/5
TrustpilotDeposit withheld for a month with unfair charges and no evidence provided
We had a truly horrible experience with Intercounty’s Home Move team (Nicole and Sheetal) when it came to the return of our deposit.
Arjun · 4 September 2025
Agent replied · 24 December 2025
Thank you for your feedback and for raising your concerns about your deposit return. We are sorry that you were left feeling disappointed with the process. We have looked into this carefully and can confirm that after your move-out on 5th August, the checkout report was issued promptly and we worked closely with both you and the landlord to resolve matters. A resolution was reached and your deposit was returned on 28th August, which is well within the regulatory timescales, although we understand that the experience still felt stressful for you. Tenancy deposits are tightly regulated, and where deductions are proposed they must be substantiated and fairly managed. We always aim to act transparently and to return funds as swiftly as possible. We regret that your experience did not feel smooth, and we truly value your feedback as it helps us to improve the service we provide to future tenants. Best wishes, Adam & The Intercounty Team
★★★★★ 5/5
TrustpilotThe team at Intercounty at…
The team at Intercounty at Sawbridgeworth were exceptional. Nothing was too much trouble.Mostly dealt with Dan,Sarah, Marian and Mollie. From purchase to letting they were efficient informative and took all the stress away as you could leave them to do everything.
Susan · 10 June 2021
Agent replied · 13 June 2024
Thank you for your review Susan! It's fantastic to hear that the Sawbridgeworth team were able to help you with both sales and lettings.
★★★★★ 5/5
GoogleGreat contact. Got back to us asap and very helpful
Kelsey and Ricci were brilliant
Emma · 27 January 2024
Agent replied · 24 August 2024
Thank you for your kind review Emma, we wish you all the best in your new home! Best wishes Kelsey & Ricci
★★★★★ 5/5
GoogleGreat experience with Intercounty. Aaron was professional, informative and quick to respond.
Haylie · 27 March 2024
Agent replied · 24 August 2024
Thanks Haylie for your review, I am glad you were happy with the service you received! Best Wishes, Aaron
★★★★★ 5/5
TrustpilotWe bought our house through the Bishops Stortford branch…
We bought our house through the Intercounty Bishops Stortford branch. We were very pleased with the support and communication we received from James Nunn throughout the process, for our house on Wilson Close. We are delighted with the house. Thank you James.
Lucy · 18 February 2021
Agent replied · 13 June 2024
Thank you for your great feedback Lucy and it's lovely to hear that James gave you such fantastic service. We will certainly pass on your thanks.
★★★★★ 5/5
TrustpilotWe had a very pleasant viewing…
We had a very pleasant viewing yesterday with Abi from Intercounty in Saffron Walden. Abi was professional and knowledgeable and allowed us to take our time with the viewing. Not the right property for us but it was a good experience worth noting.
Ben · 20 November 2020
Agent replied · 13 June 2024
Thank you Ben for your review. Its lovely to hear such positive feedback about your viewing with Abi.
★★★★★ 5/5
GoogleI spoke to Sam earlier this week and he was very helpful, advised me about the current market and put me in the direction of a great mortgage advisor for my son. Can’t thank him and the rest of the team at the Sawbo branch!
Jack · 26 February 2024
★★★★★ 5/5
TrustpilotExcellent service from Intercounty…
Excellent service from Intercounty (Dunmow), selling our house. We certainly made the right choice.I know some folk are tempted to use an online agent, but probably not realising what a good estate agent actually does. It's one thing to publish a few pictures and description on Rightmove, but it's thereon in - once a buyer is found - things need to be closely managed, with constant liaison and chasing between all parties (especially where there is a chain involved - which thankfully there wasn't with ours). A good agent will be experienced in all the pitfalls, potential issues, and help to keep things moving along. The house we are relocating to (which we bought a few months prior to selling this one) was via one such online agent (the most well known one actually) - we were close to pulling out due to incompetence and lack of commitment on their part along with the similarly poor online conveyancers.....There's an old saying - "Pay up and look big"! Sometimes, you really do only get what you pay for. IMO, false economy!Intercounty (we dealt with Andrew, Liz, and Jenny - with Jenny our main contact and driver in our process) were very competent, helpful, and efficient throughout the process, achieving a swift sale and contract process through to exchange.Very happy to recommend, with no qualms at all!
Garry · 10 May 2018
★★★★★ 5/5
TrustpilotQuick sale and a personal service
It felt like the whole team knew me and any time I called I was always given an excellent personal service. Everyone I spoke to was always happy to help and as always communication is key and most important. This is where the team excelled.Our property was sold within 2 hours of going on the market and we achieved a very satisfactory selling price. Thanks to Jason and the whole team at Intercounty Harlow, for achieving such a quick sale. It’s clearly a team effort and nice to see in this day and age.
Clint · 1 May 2018
★★★★★ 5/5
TrustpilotJayme Walker Bishop Stortford office
This is a review of the estate management team at the bishops stortford office.More importantly of Jayme Walker.Me and my wife have had an awful experience with our landlord, several problems at our rented property, some minor some much more serious. Which our landlord has been impossible to deal with to resolve these issuses, regrettably in the end this lead to us ending our tenancy. Jayme has been there to help us out so much in the last several months. He has been completley understanding of our problems and feelings towards the situation we were having to deal with. His honest and personal approach to us and how he has dealt with the situation has made it much easier.Jayme went above and beyond to try to make it as pain free for us as humanly possible. It has felt like instead of talking to someone who works for an estate agent i have been talking to a mate. I cant express enough how grateful i am that jayme was the guy dealing with us and how much he has done for us.Thanks jaymeChris and Aimee milligan
Chris · 17 April 2018
★★★★★ 5/5
TrustpilotI would just like to thank all the team…
I would just like to thank all the team from the Bishop Stortford office , especially Will the manager and Doug Whybrow who have both been absolutely brilliant throughout a very tough purchase !! Would highly recommend them ! Thank you so much , Annie xx
Barnes · 19 July 2019
Agent replied · 13 June 2024
Thank you for your review Annie. Its wonderful to hear how Will and Doug helped you through the process of your purchase.
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