Trusted Agent profile · Sawbridgeworth
★★★★★
841 reviews across 2 platforms
1 Bell Street, Sawbridgeworth, CM21 9AR
Part of Intercounty, see every office.
Intercounty's office in Sawbridgeworth, at 1 Bell Street, is rated 4.7 out of 5 across 841 reviews on two platforms, including 154 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Intercounty Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sawbridgeworth.
Every review we hold for the Sawbridgeworth office, from every platform, shown as written. First names only.
5/5
TrustpilotYou guys are amazing
You guys are amazing. Simply the best. Kudos to you Mollie, you are a star. Short of words.
Thank you for your positive review! It's lovely to hear that Mollie has provided an excellent service!
5/5
TrustpilotAlways professional great at doing …
Always professional great at doing exactly what they say they will do and keeping you updated on any progress! Probably the best estate agents I've ever dealt with!
Thank you Christopher and Darren for writing your review, it is lovey to hear you are happy with our service.
5/5
TrustpilotThe team did an amazing job with …
The team did an amazing job with helping me to secure my property, they were patience and gave correct advice all the way through. I'll recommend to anyone.
Thank you Dee for your amazing review, i will let the team know.
3/5
TrustpilotGenerally okay
Generally okay, but make extra charges for lots of things, including an annual admin fee simply for "dealing" with deposits - that are held in an independent scheme.
Thank you for your review, we take all feedback as constructive and use it to help improve the customer experience. We do display all charges on our website, in the branches and also on our terms of business, however, we will look at ways of making customers more aware of them.
5/5
TrustpilotI’m very happy with the service…
I’m very happy with the service provided to me by Intercounty and, more specifically, by Mrs. Olivia Taroni.
5/5
TrustpilotIntercounty. They work for us.
After a wobbly handover when the company became Intercounty a few years ago, they have become an efficient , easy to deal with, letting agency that always get us decent tenants. Intercounty keep us informed in changes to the law, maintenance problems and any issues with the tenancy. After discussion they then deal with any issues or problems accordingly.
5/5
TrustpilotMyself and my husband were very …
Myself and my husband were very impressed with the service provided by Intercounty, in particular our sales progressor Doug who was efficient, calm and kept things moving in a timely manner. He also very kindly arranged access to the property when we had builders needing to quote which was very much appreciated. We wouldn't hesitate to recommend Intercounty's services.
1/5
TrustpilotDreadful company
Dreadful company. Employs bullies and incompetent time-wasters. Lets out properties that don't meet environmental standards. There's lots of letting agents out there, choose a different one!
Dear Mr Jones We thank you for your response, though your comments do surprise us given no complaint of this nature was made to us during your tenancy. You will recall over the 10 years of your tenancy that regular property inspections were made which ensure compliance. Cleaners were also sent to try and assist with some of the difficulties during your tenancy and would have hoped you viewed this as supportive, certainly that would always be the intention.If you would like to discuss this matter further please email me at Jamessutton@intercounty.co.ukRegards,James SuttonLettings Area Director
1/5
TrustpilotThey don’t really deserve that star but …
They don’t really deserve that star but I had to put one, your company are a bunch of thieves. Strong recommendation that you don’t use this company!
All feedback is welcomed so thank you for your comments and we are sorry about how you feel. We purposely utilise the services of an independent referencing agency so that this reference can never be deemed biased in anyway. That being said we do understand the frustration if this does not come back with the outcome we would all have hoped for. I understand from the local branch that there may be a change in your circumstances pending which would help solve this situation in the future and they have offered to help in the best way they can.If you would like to discuss this matter further please email me at jamesutton@intercounty.co.uk or our compliance procedure can be found on our website at www.intercounty.co.uk/complaints-procedureMany thanks,James SuttonArea Lettings Director
5/5
TrustpilotI was very happy with the work …
I was very happy with the work Intercounty did in selling our house. They took the full workload from us, and were effective and efficient,.A great job!
Thank you Mr Burton for your 5 star review it is lovely to hear we did a great job.
5/5
TrustpilotAbsolutely outstanding customer service…
Absolutely outstanding customer service from Harry Stylianou.I was treated as a VIP,very friendly and professional approach!A real credit to Intercounty!Would highly recommend them!Thanks a lot!
Thank you Penko for your review, it is lovely to hear that Harry was friendly and professional.
5/5
GoogleDaniel Hawkey gave me a first class service in explaining the full rental process and all of the paperwork was available when I took over my recent tenancy. He was also very courteous and professional in helping identify the property and has kept in touch to ensure everything is running smoothly. Ian Bucknell
5/5
TrustpilotI have very good experience with…
I have very good experience with Intercounty this is really good Agency they are helpful and very nice I'm lucky to rent house with them
Thank you Monika for your 5 star review.
5/5
TrustpilotHighly recommended
Very clear on their approach to find a tenant. Knowledgeable and efficient staff resulting in positive results in a short time. Highly recommended. Anthony
Thank you Anthony for your review and for recommending Intercounty.
5/5
TrustpilotThe Estate agent was punctual
The Estate agent was punctual, polite, actually introduced himself, told me what I needed to know about the property and got back to me promptly.
Thank you Mr Haviland for your 5 star review.
1/5
TrustpilotAwful at getting any maintenance work …
Awful at getting any maintenance work sorted on rental properties. Staff are rude and constantly making mistakes and chasing for rent that has already been paid.
Thank you for your feedback, due to the post being anonymous we are unable to look into any issues you feel you may have experienced. We have never received complaints of this nature, so if you could email further information to Richard Durrant, Managing Director of Intercounty at richarddurrant@intercounty.co.uk he will look into your issues. Thank you
5/5
TrustpilotVery professional company
This is our fourth sale with Intercounty, and has again proved to be a very helpful and professional transaction.Thank you so much.
Thank you for you review Sandra and thank you for your loyalty in selling your properties with us.
5/5
TrustpilotMollies been a great help with securing…
Mollies been a great help with securing tenants accordingly. Excellent communication and easy to get along with
Thank you for your 5 star review Sam! It's great to hear that Mollie has provided such a good service, we will certainly share your feedback with her.
5/5
TrustpilotGood service and helpful staff
Good service and helpful staff, Lettings Negotiators. As Harry Stylianou , a exemple. Thank you for your attention and help on finding a property.
Thank you Fabio for your review.
5/5
TrustpilotMollie from Intercounty was so helpful…
Mollie from Intercounty was so helpful and explained everything clearly. A nice easy rental experience. Thank you.
Thank you Martyn for your 5 star review, it is lovely to hear that Mollie's service has been excellent. We will certainly share your review with her.
4/5
TrustpilotReview
Helpful & always contactable. Rosanna did a fantastic job getting info and things moving when our process became bogged down due to the other party.
Its lovely to hear Rosanna did a fantastic job, thank you for your review.
5/5
TrustpilotProfessional Service
I have used Intercounty for many years to manage my property and am always impressed with their professionalism, friendliness and personal service. I would recommend.
Thank you Alison for taking the time to write a review and recommending Intercounty.
5/5
TrustpilotMet with Laura who has been nothing but …
Met with Laura who has been nothing but helpful throughout. Made this transition a pleasurable experience thank you for all your assistance Katy & Georgia
Thank you Katy for your review, it is lovely to hear that Laura has provided a pleasurable experience.
5/5
TrustpilotDOUG WHYBROW
DOUG WHYBROW WAS SO HELPFUL WITH THE SALE OF MY HOUSE,AT TIMES IT GOT COMPLICATED.BUT HE SORTED IT OUT WITH NO TROUBLE TO ME
Thank you Mr Surridge for your 5 star review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Intercounty Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sawbridgeworth.
