Morgan Payne & Knightly Sandwell reviews

★★★★★ 1/5

Trustpilot

Unprofessional... do give them your property.

Extremely disappointing and unprofessional property management service

Surrinder · 27 July 2026

★★★★★ 1/5

Trustpilot

Still owes me £2240 going back to April…

Still owes me £2240 going back to April last year 2025

McDonald · 22 May 2026

★★★★★ 5/5

Trustpilot

Great customer service and comms…

Great customer service and comms between us the agent and the buyer. The agent was proactive in obtaining documents, answers to questions and helping the process flow, despite issues with Conveyencors . Really happy with our experience selling with MPK.

Customer · 24 July 2024

★★★★★ 1/5

Google

I do not recommend this agency, scammers and fraudsters!!! Since the owner changed, I am fighting for the return of the deposit and the end will be in court Thieves and liars, the woman who works there, who is supposed to be a nice person, is terribly mean and mean!

Monica · 7 May 2025

★★★★★ 1/5

Trustpilot

Please dont Rent your property with…

Please dont Rent your property with this company they dont pay your rent on time, dont pick up phones.They dont look after your property.

N · 23 January 2026

★★★★★ 5/5

Google

I was looking for a home to rent I went to Morgan and Payne and I really did meet a wonderful staff that works there very polite and I instantly got the house that I was looking for and I am really grateful to the staff members they are so friendly and I would like to name a couple who really did help me ami & Dominika Morgan sorry if I missed anyone else because every single person who works there was so wonderful and nice person thank you so much for helping me out

DAVINDER · 25 October 2023

★★★★★ 1/5

Trustpilot

not even a zero.

not even a zero.. they owe me as landlord monies. tenants have paid but MPK not sent it on..they never pick up the phone or answer an email.

Upset · 7 November 2025

★★★★★ 5/5

Trustpilot

I am pleased with the service.

I am pleased with the service. Anna is luvely and always happy to help.

N · 12 May 2022

★★★★★ 5/5

Trustpilot

Helpful staff, quick move

The process was very quick for moving into our new home. The staff (Ami in particular) helped a lot with the referencing process and guided us through everything we needed to do before moving in.

Zahir · 7 June 2024

★★★★★ 5/5

Trustpilot

Quite professional

Quite professional. Helped with all my queries. Visited the office to get keys and I was offered the best beverage I’ve tasted in this country. They’re quite easy to work with too. Kudos.

Adanikin · 7 May 2024

★★★★★ 5/5

Trustpilot

We have recently leased a commercial…

We have recently leased a commercial property from Rob at Morgan Payne & Knightly Commercial.

Emma · 11 February 2025

★★★★★ 1/5

Trustpilot

They are the most terrible estate agent…

They are the most terrible estate agent I've encountered.

Judith · 12 February 2026

★★★★★ 4/5

Trustpilot

83 Codsall Road

The fact that Chloe had came to meet is at the property was nice prior to her coming to see our property for valuations.

Surinder · 15 August 2024

★★★★★ 5/5

Trustpilot

Our contact with Dominika has always…

Our contact with Dominika has always been outstanding ,her responses have always been prompt and efficient. Her professional and thorough approach has resolved a range of enquiries and problems.

John · 14 May 2024

★★★★★ 5/5

Trustpilot

Outstanding Service, Especially from Charlotte!

From start to finish, the service I received from this estate agency was absolutely first-class. The whole process was smooth, professional, and stress-free, which is not something you can always say when buying or selling a property!

Scott · 20 April 2025

★★★★★ 1/5

Trustpilot

If I could leave a 0 star rating I…

If I could leave a 0 star rating I would have. This company does not even deserve the 1 star.

Sherean · 29 October 2025

★★★★★ 5/5

Google

“I absolutely love Morgan Payne & Knightly! Staff were so helpful every single time. So quick on resolving the problems and providing the best support. Experienced great customer service. I strongly recommend Morgan Payne & Knightly

Venkata · 25 October 2023

★★★★★ 5/5

Trustpilot

Great service professional on time…

Great service professional on time delivered what was said

Kamran · 4 February 2025

★★★★★ 5/5

Trustpilot

Very experienced staff who helped me…

Very experienced staff who helped me sell my house. They always explained everything clearly and gave me step by step updates.

Kashmir · 9 June 2024

★★★★★ 1/5

Trustpilot

DO NOT TOUCH THIS COMPANY UNLESS YOU…

DO NOT TOUCH THIS COMPANY UNLESS YOU WANT TO BE LIED TO AND STOLEN FROM!!!

Aimee · 16 October 2025

★★★★★ 5/5

Trustpilot

Great estate agents for find a property…

Great estate agents for find a property to rent, made the process easy and smooth. The entire process was quick. Highly recommend.

Mohamed · 15 May 2024

★★★★★ 5/5

Trustpilot

Brilliant from start to finish

Having completed a number of viewings over the last few weeks with a number of estate agents, looking for our perfect rental property, Morgan Payne & Knightly have been one of the best!

Courtney · 10 March 2025

★★★★★ 5/5

Trustpilot

Excellent professional advise and…

Excellent professional advise and friendly service! Would highly recommend!

Luke · 15 November 2024

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID FRAUDULENT THIEVES

AVOID AVOID AVOID FRAUDULENT THIEVES. Don’t deserve 1 star.

D · 17 November 2025