Connells West Bromwich reviews in Sandwell

★★★★★ 5/5

Google

Very good service and very fast, very reliable,Bethany Strachan is very friendly and very calm while helping out throughout the process..thank you so much it’s all worth it

Adetoun · 26 April 2024

★★★★★ 5/5

Google

Il keep my review short but honest. My previous thoughts on mortgage advisors are not very good; lengthy, laborious and with little result. However this was turned on its head when I was recommended to speak with Veer. Right from the start he treats you as an individual and not a number, he goes that extra mile to keep you updated and in the loop. He is so personable and pleasant to talk to and deal with. He does whats best for you as a customer, even cases as difficult as mine. I would highly recommend Veer if you are in the market, a true professional.

Sol · 24 October 2022

★★★★★ 5/5

Google

A huge thank you to Dean & Courteney for all the hard work and perseverance in what feels like a super long house sale journey - without you, 100% the chain would have collapsed and we are very grateful for all your efforts that got us there in the end. We are very aware of how much of your time and energy was consumed during this process, and we are incredibly grateful that you always made us feel like you were part of this journey with us. You held on with us and kept things moving daily, battled through the constant radio silence and lack of urgency shown from Baches Solicitors LLP, who at times I feel they would have been quite happy to let the chain collapse. I won’t make this review about how utterly awful the service received from Baches was as I don’t want it to cloud over the glowing review you guys deserve. I will formally pick up the solicitors review under the process it absolutely needs to be raised within so will keep this to one side for now. When we made the decision to put our house on the market it was a no brainier that we would use Connells to sell our home and I am so glad we did. Whilst it’s been a bumpy road we were on it together and you were as driven and passionate about the process as we were. Thank you so much for the level of customer service, professionalism and real grit that you demonstrated to keep the chain together and over the line - we can’t thank you enough! Mr & Mrs Bogle :-)

Nese · 24 October 2022

★★★★★ 5/5

Google

Connells is such an efficient estate agent and can be completed trusted to offer a great sales service. They were always true to their word and when it came to fees, it never changed throughout the process, making sure that everything was running smoothly. Courtney was the agent in charge of the sale of our property. She’s been our key contact and “go to" throughout the process. She’s polite and always very reassuring when faced with barriers, as a really easy person to talk with, which made challenging times feel easier to break through. Her communication skills were excellent and she was consistently responsive throughout. If we were ever to sell a home again in the future, or any family member required such a service then I would always recommend this company! We want to thank Courtney and her team for helping us to achieve our dream move. Thank you, Maria and Albert Holmes

Jessica · 24 October 2022

★★★★★ 5/5

Google

I love the work of connells .. I got a rental house only because of Bethany.. Thank you for your cooperation

Rashpinder · 17 February 2026

★★★★★ 4/5

Google

Thanks to Daniella Mills for all your help in securing the sale of now my previous property. Your professionalism and patience was appreciated.

Ruthy · 3 September 2025

★★★★★ 5/5

Google

It was a nice experience with connells .I would gladly suggest everyone to lent the property from them.They are professional and provide services in an understanding manner. Especially Taylor and Arif was extremely happy to help me and answer my doubts regarding the letting criteria. I wish them all the best and thanks for fulfilling our dream to get a peaceful apartment in the UK.

Tisha · 24 October 2023

★★★★★ 5/5

Google

I highly recommend Connells. My experience was warm and very professional. Bethany is super friendly and attentive. Thanks for a calm experience and the smooth functional process. Ian.

Ian · 19 May 2025

★★★★★ 5/5

Google

Can not fault Connells , everything went so smoothly with my purchase of my forever home . Big shout out to Adam who showed me around the house and made me want to buy it straight away ( A credit to Connells) & also Dean,Courtney & Harrison for their professionalism and rapid reply’s to my emails . Thanks guys ! Highly recommended

Levie · 24 October 2023

★★★★★ 5/5

Google

Our moving process made easy by CONNELLS. Excellent services, transparent and efficient. Special mention to Bethany, outstanding services.

Victor · 18 August 2025

★★★★★ 5/5

Google

My experience with Connells West Bromwich was one of a kind and it was all thanks to the service provided to us by Courteney Attwood. She went above and beyond for me and my partner and I couldn't be more grateful for her service. Her quick responses and extensive knowledge really helped us especially as we were so new to this. I know the current pandemic has affected the way many businesses comply to their customer service but this didn't stop her at all. I would definitely recommend Connells West Bromwich to anybody looking to buy or rent and I will be leading them to Courteney. Thanks again!PositiveResponsiveness, Quality, Professionalism

Kelsie · 24 October 2021

★★★★★ 5/5

Google

Having never sold an house before, this was something that I was not really looking forward to. However I cannot heap enough praise, on the team of Dean Woodhouse manager, Scott and Courtney from this branch. Operating under strange times, everything that Scott advised on his initial visit, ie costs, photography package, forwarding of documents, liaison with solicitors, viewing appointments was carried out faultlessly. Backed up by Courtney for viewings,and overall supervision by Dean Woodhouse. Having never been in this position before, they always were happy to answer any questions and assist in any way possible. This always being done in a professional and friendly manner. The sale was done in less than 8 days from going on the market. The photographic package, which I was originally reluctant to purchase at first, turned out to be beyond my wildest dreams and would certainly recommend. After completion the back up service was superb. What I was expecting to be a nightmare exercise on selling became a real smooth experience,that I wished I had never worried about in the first instance. If I am ever in the situation of selling a property again, the first call would be to Dean and his team. Faultless start to finish. Yet again thank you !! Dean guy

Dean · 24 October 2021

★★★★★ 5/5

Google

I can 100% recomend Connells Estate Agent, West Brom. All staff are friendly and very helpful! Especially Daniel Joo. Daniel's genuine professionalism helped me find the perfect home for me and my family. He genuinely does has he says, and went above and beyond his job role into making me feel happy and confident! He always kept me up to date and always kept me in the know with any queries with my new home. keeping up with replies etc. He is brilliant all round and will 100% recommend him!PositiveResponsiveness, Quality, Professionalism, Value

Ky · 24 October 2021

★★★★★ 5/5

Google

The staff members were fantastic. They were constantly friendly and professional throughout our moving process. They were very responsive . I will recommend 👌🏾 them anyway anytime Thanks Daniel. You showed so much patience with us! 👍🏾PositiveResponsiveness, Quality, Professionalism, Value

Eloundou · 24 October 2022

★★★★★ 5/5

Google

The estate agent who came to give us a valuation on our property was very friendly and explained everything to us in detail thanks Taylor silk

Faith · 28 November 2023

★★★★★ 5/5

Google

They worked professionally, and treat their with respect

Bridget · 27 March 2026

★★★★★ 5/5

Google

My experience with connells west Bromwich was great. Arif and Taylor help me alot letting out my property. They are simply the best 👌 👍. …

Aamir · 24 October 2023

★★★★★ 5/5

Google

Daniella and team were fantastic and kept me informed right till the end with my new property.. thank you . Dawn x

Dawn · 28 December 2023

★★★★★ 5/5

Google

Very good very good really really nice person definitely really nice. This review is for the best negotiator in lettings I have ever come across Bethany Strachan of Connell West Bromwich. Also thank you to the Lettings Manager Arif for your help.

Ali · 27 March 2025

★★★★★ 5/5

Google

Used Connells for the sales of nine new apartments in West Bromwich. I dealt with Dean Woodhouse and his team. Dean is extemely professional, enthusiastic and determined to provide the best service and after care that a customer can ever ask for. Would highly recommend and will be dealing with Dean and team again for sure.

Kuldip · 24 October 2023

★★★★★ 5/5

Google

Hi I am Amarjit also known as Bobby. I would like to thank Kelly Magee who is theLettings Manager who has done not a fantastic job, but a BRILLIANT job in finding the right tenant for my property. She understands exactly what the landlord requires and she focuses on the job in hand. Her professionalism is 2nd to none. I count her as being a true asset to the organisation Connells. Not forgetting her smart appearance and conduct. I would like say one thing that Connells are the best agents to deal with, Especially with staff like Kelly Magee. I will always use Connells from now on and in terms of the pricing they are also very good. Kelly Magee your the 'BEST' and you know that. All the best to Connells in having and recruiting the best staff Kindest Regards Bobby

Amarjit · 24 October 2020

★★★★★ 5/5

Google

I had and I have a lovely experience at Connells West Bromwich. I started with buying my second house with Connells which was a great experience ( Deen , Greg and Courtney: lovely people) . Now my current experience was to meet Kelly which is dealing with renting,as I rented my first house through Connells. What can I say? I was amazed to meet someone like Kelly, so helpful, her commitment for her job is just brilliant. She helped me so much, as I became a landlord for the first time, I made a friend, the trust that she show people is great. I'm so happy that Kelly is looking after my house and I believe that she is a real asset to your Company.

Laura · 24 October 2020

★★★★★ 4/5

Google

After seeing a property online that I liked and calling the West Bromwich office to enquire, I was greet by Kelly who was very friendly and personable. I was able to ask questions and speak with her as though I’d known her forever! She was patient and very professional on viewing day and filled us with confidence. In her absence, Amanda was just as amazing with us and reassured us along the process and, in return, we have an amazing house to now make a home and partnered with an equally amazing landlord. Although parts of the process were made confusing, as a whole, we were happy with the level of service we received and would recommend and use Connells in the future.

Tiarni · 24 October 2020

★★★★★ 5/5

Google

I recently put my house back on rent, and level of service I have received from Kelly, Lettings Manager, has been exceptional. Given I previously lost confidence in the service from Connells when my house was previously rented through them, Kelly was able to turn this around very quickly. Through positive interaction, reassurance and with honest communication, all issues and queries have been resolved in a prompt manner. Thank you Kelly for all your help and support. You have certainly restored my confidence in your service and from Connells as a whole. I would certainly recommend Connells to anyone who is looking to let their property out. I would also like to thank Amanda who has been very helpful when Kelly has not been available. She’s followed up with me after speaking with the tenants and has always met her promises. She has been very friendly and reliable. I can see there is some great team work too!

Anj · 24 October 2020