Paul Meakin Estate Agents Sanderstead Lettings reviews

★★★★★ 4/5

Google

Good experience and would recommend. A few shortcomings with the property though this is more down to the landlord not being available to deal with some bigger issues beyond Paul Meakin's control. A huge thank you to Alison Bank and Aimee. The service they provided was 5/5 stars.

Charlie · 24 September 2024

★★★★★ 5/5

Trustpilot

Exemplary service.

Throughout our tenancy overseen by Paul Meakin Estate Agents we were guided through it by Aimee Taylor. We found her very personable, honest and forthright. Although there was a boiler problem initially, she dealt with this with alacrity and brought it to a satisfactory conclusion.Owing to problems with our chain of purchase, we had to ask for two extensions to our tenancy. Aimee was always ready to negotiate on our behalf and was very helpful in this regard and was prompt in replying to our other queries.The standard set by Aimee Taylor can only be described as exemplary.I thoroughly recommend Paul Meakin and especially Ms Taylor to anybody considering rentals.

Malc · 17 June 2022

★★★★★ 5/5

Trustpilot

One of the best agents in the area

Having interacted with most of the local estate agents in the South Croydon area, Paul Meakin have been one of the most professional agents we have dealt with. Aimee showed us a couple of properties and was prompt and professionalism personified, and nothing was too much trouble. This followed through to us finding a rental (which I had previously contacted another agency about and had been informed it had gone!. During the contract process, Aimee was incredibly understanding and flexible with a number of things that cropped up on our end. Paul Meakin’s check in process is incredibly comprehensive and every mark documented and photographed - I was very impressed! I would encourage landladies/landlords to use Paul Meakin (coming from a prospective tenant I suspect a statement like this to be rare!)

Saleha · 16 April 2022

★★★★★ 5/5

Trustpilot

Thank you so much Amiee😁

I would like to say a massive thank you to Amiee from the Sanderstead branch within the Lettings team. She was wonderful with helping me and my partner finding our new rental home from the very start to the end. She was there every step of the way and made the process extremely easy, and i knew I didn’t need to stress as I knew she was their to answer any questions I had. I’m so grateful that you have been their to help us we couldn’t of done it with out you!! 100% recommend to anyone looking to rent, they are extremely helpful. They whole team was lovely too.

Sophie · 6 April 2022

★★★★★ 5/5

Trustpilot

Aimee Taylor @ Paul Meakin

An absolutely fantastic experience with Aimee at Paul Meakin! From the moment I met Aimee it was almost like having a personal shopper fitting me to my new future home. It was as if Aimee instantly understood what I was looking for and knew exactly how to match my needs. An Amazing and very Personal experience and I would highly recommend Aimee to the world and his wife! Not only is Aimee a wonderful personality she is dedicated and committed to providing an exemplary service. I experienced a few minor issues and the moment I made Aimee aware she was instantly available to support and enable a very happy outcome for me, my family and my new home.Aimee you are the real deal genuine article! Thank you for making me feel valued as a tenant. I too am also a landlady and from both sides of my lens I would happily choose you to manage my properties in the future. Take care and thank you for your beautiful energy!! 😍

Patricia · 18 March 2022

★★★★★ 5/5

Trustpilot

A huge thank you to all the team

A huge thank you to all the team who work incredibly hard. A special mention to Heather, who was really supportive at the beginning of the selling process. To Sam, who is always there with sound, honest advice and is simply a credit to her profession. And then we have Gill… an exceptionally talented individual with a caring nature who was there every step of the way with us. Thanks again to you all!

Ross · 25 November 2022

★★★★★ 5/5

Trustpilot

Loved Selsdon!

We went today for our first viewing with Paul Meakin, and had a great experience.Heather was very professional, answered any questions we had promply and effeciently. Was our favourite viewing so far (out of 20 or so, that is saying a lot). We loved the area, and we are curently looking to a few more properties to have a look as well from the same agency in the same area, as we had a great experience today.Thank you so much

Stephen · 25 January 2022

★★★★★ 5/5

Trustpilot

Knowledgeable, helpful and efficient: a positive house sale experience

From initial valuation to marketing prep, viewings, handling offers and keeping the sale running smoothly, Emma was a pleasure to work with. She understood our particular property; where other agents knew the road or the postcode and wanted to price compare accordingly, Emma understood the particular value of our house in terms of character, layout, orientation, potential. She also knows the local market and has good relationships with potential buyers so knew exactly who would be looking for our sort of home. Selling in the middle of a pandemic meant we needed an agent to filter out timewasters and respect hygiene guidelines, which the team did. Importantly, Emma also listened to our preferences about timing, especially around viewings - not always easy to manage in a heated market with two small children and all their stuff! - and completion (due to a long distance move). She kept up good communication throughout and helped us to sell to the right buyer at the right price within just a few weeks. The office staff were friendly and responsive to questions and helped the ongoing process run smoothly even though it took a bit longer than expected. If you’re looking to buy or sell in this area, recommended.

Meg · 13 January 2022

★★★★★ 5/5

Trustpilot

Fantastic service from genuinely nice…

Fantastic service from genuinely nice people. Amy and Heather were absolutely excellent and never had an issue going the extra mile. Amy even provided advice on a property we were buying in Beckenham.Heather helped us achieve a wonderful price for a property and when the house we bought fell through quickly adapted our profile and helped us with our search for a new home (even houses outside of her area).I hardly ever leave reviews but felt compelled on this occasion.No hesitation, I 100% recommend PM and there amazing team.

Joshua · 9 September 2021

★★★★★ 5/5

Google

I’ve been using Paul Meakin to let my property for over 20 years now and they have always been great. They are a friendly team who keep customer satisfaction at the forefront of what they do. Aimee kept me updated regularly and was always quick to respond to my calls. A fantastic service from Aimee once again!

Kate · 25 December 2023

★★★★★ 5/5

Trustpilot

I recently had the responsibility of…

I recently had the responsibility of selling my parents house, my parents are 90 and 93 years old and suffering from dementia. I employed Paul Meakin Estate Agents in Selsdon, one of the best decisions I've ever made. The whole team were brilliant, from the manager, Sam Weller and ALL who work under her, they were all fantastic but a special thank you from myself and my parents goes to Heather Beaumont who far exceeded any of our expectations. She was professional, patient, polite, proactive, efficient with excellent communication skills. Dealing with my parents is difficult for me let alone for a stranger. I think they looked forward to the viewings just to see Heather. Even after the sale I realised that I had forgotten to take meter readings, I called Heather and asked her to call the buyers for the information, needless to say I had it within the hour!I cannot recommend Heather and the branch highly enough.

Ronald · 24 July 2021

★★★★★ 5/5

Trustpilot

I have been with Paul Meakin for 2…

I have been with Paul Meakin for 2 properties now..Allison goes above and beyond to help with anything that needs to be done. Never had any problems with 2 properties i have rented from Paul Meakin! Staff are amazing

Stevie · 1 April 2026

★★★★★ 5/5

Trustpilot

Long distance house move

Sam was very reassuring when I decided to put my house on the market after living there for over 30 years. Everything moved at my pace, everything was clearly explained and I was kept up to date during the process. Once we secured a buyer Gill was brilliant, always available and again constantly kept me updated. I would definite recommend Paul Meakin.

Chris · 30 July 2023

★★★★★ 5/5

Trustpilot

Paul Meakin, Selsdon Branch

I chose Paul Meakin to deal with an Executor’s sale on the basis of an initial meeting at the property with Sam Weller, the Manager of the Selsdon branch. Her enthusiasm and knowledge of the local property market were immediately apparent. After we had instructed the agency to market the property, the service Sam and her team provided went way over and above what I had expected. Particularly helpful, since I was selling the property from a distance, were the offer to “keep an eye” on the property while it was unoccupied, helping to find someone to clear the property, taking final meter readings the day before completion and, of course, finding a good buyer. All “part of the service”. I can’t recommend Paul Meakin too highly.

Andrew · 29 June 2021

★★★★★ 5/5

Trustpilot

Sam Weller at Paul Meakin

Sam Weller at Paul Meakin, Selsdon Branch dealt with the sale of my property. She was very intuitive to its current market value and priced it competitively. I was also offered the lowest sale commission rate compared to two other local firms. Once instructed the property was quickly advertised and marketed. A buyer was quickly found who was in a good position to buy it. I was updated throughout the sale as issues arose and were dealt with. I would recommend Sam and Paul Meakin to others.

Stuart · 28 June 2021

★★★★★ 5/5

Trustpilot

Thank you Sam and Paul Meakin

I cannot thank Paul Meakin enough, especially Sam at the Selsdon office. Incredibly professional but at the same time personable. I know this is her job but she just goes the extra mile all the time and she really does know every aspect of a sale and purchase. She always has an answer and if not, gets it as soon as she can. Extremely responsive. She dealt with our sale and purchase which was stressful at times but Sam was always on the end of the phone reassuring or helping, even out of hours. We would also like to thank the girls in the office who stepped up and assisted if Sam for any reason was not available. Again, all accommodating.

Laura · 11 June 2021

★★★★★ 5/5

Trustpilot

First time buyers but supportive team at Paul Meakin

I am a first time buyer and was very anxious about the whole process, everyone at Paul Meakin that dealt with me was very supportive Heather and Gill especially. Although my case was a smooth transition I am very grateful to have had agency's support for any queries I had about the whole process.I would highly recommend Paul Meakin for any future house purchases/ sales.Thank you to Heather and Gill we are both excited to getting our keys to our first little home.

Michelle · 20 May 2021

★★★★★ 5/5

Trustpilot

Great Team!

I rented a property through Paul Meakin and I can honestly say I am gutted to have my lease come to an end and the landlord having to sell the property!The whole team at PM were lovely from start to finish of my tenancy. Alison and Emma certainly helped ease the pressure of moving during a pandemic! Not to mention Mark, the trusted go-to handyman was always available whenever needed!The selling team Heather, Natalie and Amy were all fantastic to liaise with when it came to buyers viewing the property and were very accommodating.I highly recommend PM and thank them for such great service and support!

Daniellè · 1 April 2021

★★★★★ 5/5

Trustpilot

Excellent service, great team

We recently sold and purchased through Emma Meakin at Paul Meakin. We moved house after a number of years and Emma and her team at the Sanderstead branch were absolutely fantastic in helping us through both processes. Emma went above and beyond in ensuring we were kept informed every step of the way and it truly felt as though she was a friend helping us through, rather than someone we had just met a week or so prior! This is a family run business and it really shows in the way they conducted themselves, versus some of the other local agencies..I wouldn't hesitate to recommend Paul Meakin and would always use them again in the future.

Hashim · 16 March 2021

★★★★★ 5/5

Trustpilot

I recently completed on a property that…

I recently completed on a property that was on the market with Paul Meakin. Sam Weller of the Selsdon branch was absolutely incredible throughout. In what ended up being a very stressful process due to various failings of the solicitors Sam was able to work her magic to ensure completion could happen within agreed deadlines. She was my go to person for information updates as the solicitor's communication was often non existant. Sam was incredibly helpful, reliable and professional, preventing me from turning completely grey in the process which I think I would have done without her support. She helped keep me sane and we had a good laugh along the way. Would definitely use Paul Meakin if I come to sell in future.

Sarah · 12 March 2021

★★★★★ 1/5

Trustpilot

Absolutely horrible experience

Absolutely horrible experience. Racists in fact. A few months ago I put an offer on a property. Sent multiple emails and phone calls for an update, did not receive a response. Found out the property was sold, wasn't even informed by them or given the option to negotiate. Natalie was not a pleasant woman to deal with, stay away from this estate agent if possible if you want a smooth transaction. Managed to buy my dream home now with an estate agent that actually care about my needs and respected me.

Lucky · 25 February 2021

★★★★★ 5/5

Trustpilot

Very professional, prompt, respectful and responsive !!

As a new buyer and relatively new to the housing markets in the UK, I would rate Paul Meakin team very highly for their professional and ethical attitude throughout the process.Always responded to smallest of our queries, concerns despite the usual constraints posed by lockdown situation when everyone and everything is cramped on time, resources and accessibility. Provided utmost transparency and support while we went through various stages, motions as the process unfolded. At times went out of the way to respond late hours/weekends when needed.Emma and team helped across the process to best of the standards to make the buying experience smooth. Throughout they were very respectful, had sense of service and prompt on sharing needed info on chain, progress, process etc within the professional limits.Very much recommend for their association and services.Thanks to everyone from PM who helped us get our first ever house !Thanks and Regards

Mr · 24 February 2021

★★★★★ 5/5

Google

We instructed Paul Meakin to sell our home and can highly recommend Paul Meakin they were excellent throughout the whole process for me. Emma, Niam, Gill and Natalie supported me with any worries I had and were always at the end of the phone to support me. I would highly recommend them and use them again in the future.

Mari-Ann · 17 September 2025

★★★★★ 5/5

Google

Paul Meakin Estate Agents have looked after my rental property for me for about 30 years. I have always found them very efficient and friendly to deal with. Also all paperwork is dealt with promptly .

Saltwoodjenny · 7 April 2026