Butters John Bee Sandbach reviews

★★★★★ 5/5

Trustpilot

Butters J Bee are the best!

Butters J Bee have been a really efficient and pleasant company to sell our property with and we recommend them wholeheartedly. Melissa, Natasha and the team have been great to deal with and we thank them very much for all their hard work.

Nicole · 17 May 2024

★★★★★ 1/5

Trustpilot

Absolute waste of time

Absolute waste of time. Extremely rude staff that try to talk over you and belittle you. Have no control over their own tenants and don't want to know unless your a paying customer. Which were the actual words used by one jumped up member of staff that I had the misfortune of talking to. Do not go near them or you will seriously regret it. I am now off to report them to watchdog. Well done Butters John Bee. Another unsatisfied customer!

Claire · 13 November 2019

★★★★★ 5/5

Google

Just want to say a big thank you to Jessica and to show our appreciation for all the help that’s she’s is doing to promote Steve’s 26 mile trek for the Alzheimers society at the end of May in the North York Moors.

Julie · 13 May 2024

★★★★★ 5/5

Trustpilot

We have Just used Butters for our…

We have Just used Butters for our rental property and I have to say they were amazing. It was no trouble for them to reply to my many emails answering all my questions. (New landlord) Lucy was amazing keeping us up to date all along the way to getting our new tenants moved in. Would not hesitate to use them again in the future. Thank you Lucy, Charlotte, Grace and Ellie and the rest of the team and butters

Emma · 25 February 2020

★★★★★ 5/5

Trustpilot

Very Professional

I needed a valuation on my property and used Butters John Bee as I had previous dealings with them . They were very punctual and Amit was extremely friendly and professional. My valuation was much as what I thought and Amit sent it to me via E-Mail as I needed it in writing. He even arranged for another estate agent valuation for me as I required two. Great service and will definitely use them again if I need to

Trisha · 24 February 2020

★★★★★ 5/5

Google

ABOVE AND BEYOND !!! I would like to thank all the team a Butters John Bee for all their assistance with my recent purchase, i cant recommend the Sandbach team highly enough. Diane was an absolute star, she worked tirelessly to push the process forward. I received daily updates and valuable guidance from start to finish. Diane's efforts went above and beyond and she is a real credit to her profession. Thanks again BJB Sandbach five stars !!!!!.

Chris · 13 June 2020

★★★★★ 5/5

Trustpilot

Where do I start

Where do I start, I had my house on the market with 2 leading estate agencies for well over 7 months. Nothing, a few couples came around in that time but no offers. I continuously asked why it was so quite, all they ever said was that they were working hard to find a buyer. In the end I decided to take it off the market with both of them. I then spoke to Amit Nayee from Butters John Bee right from the start Amit gave me confidence that he and the staff at BJB would work tirelessly on my behalf to secure a buyer. First was the photos Amit took of my house, they were brilliant. I couldn't have asked for any better, and compared to the ones the other agencies took no comparison. They were a talking point with a couple of the viewers who came around, Amit's artistic licence taking them proved a hit with everyone. The listing went live on Saturday, on Monday I had 2 viewings on Tuesday two further viewings and a few more for later that week. But by the end of Tuesday I had 2 offers and accepted one. House sold stc in 3 days, to say I was happy would be an understatement. Amit and the team at BJB deserve the 5 stars I would have given them more if I could. So I would advise anyone who wants to sell there home use BJB you won't be disappointed.

Paul · 13 September 2019

★★★★★ 5/5

Trustpilot

Can’t fault my experience

I can’t fault my experience with Butters John Bee. Michael saw us through the whole process and made something that could have been stressful so easy. He was always easy to contact with any questions, and kept us updated with any changes etc so thank you Michael for helping us get into our perfect home! We viewed the property and signed the contract inside of a week, and I can’t speak highly enough of the tracking app that butters John bee use it meant we could log on and see where we were up to at any time. Wonderful service.

Holly · 11 September 2019

★★★★★ 5/5

Trustpilot

Excellent service, professional and approachable.

I have used BJB as a landlord for my rental property for almost 3 years now and have found them to be very professional, diligent and approachable. They are by far one of the best agents out there and will always ensure they look after their clients! I would particularly like to thank Elisha Hennessey at the Wolverhampton branch who has made the process of letting seem simple and straightforward. She has always been very professional in her dealings and a pleasure to have dealt with! Keep up the hard work BJB team!

Harjot · 6 September 2019

★★★★★ 5/5

Trustpilot

An Outstanding Team of Professionals!

The Team @ BJB Northwich are outstanding in every way. A special BIG thanks to Jackie Rathbone for your continuous professional manner throughout the sale of Our house. Selling and moving out of your first home is an emotional and delicate process, and Jackie & the Team handled it seamlessly with care and always kept us 'in the know'. Josh and Kathy also made Our experience very positive, and although Our Sale was successful and we no longer have current connections with BJB Northwich - We would not hesitate to pop in to say "Hi" if we were passing! Super glad to have chosen BJB to sell Our home in a speedy and professional manner. Would recommend to everyone! Carlos, you definitely have a Team to be proud of! Thanks a million x

Sarah · 28 August 2019

★★★★★ 5/5

Trustpilot

Thankyou for making my house move simple!

I rented a property through the winsford branch and they were fantastic! I viewed 3 different properties, they were extremely helpful in finding the right house for me and great with arrange viewings at suitable times. Everything went very smoothly, the referencing was straight forward and they were very helpful whenever I had questions. Great staff there, thank you all so much for being so friendly and making the move go as easy as possible! By far the easiest one I have had so far!

Amelia · 25 August 2019

★★★★★ 5/5

Trustpilot

I would like to thank Liz Thompson for…

I would like to thank Liz Thompson for the way in which she has dealt with the letting of my property. Initially, there were some problems with some small repairs needed on my property which did not get dealt with despite many requests.At this point Liz took over the dealings with my property and everything was cleared up and completed effectively and efficiently under Liz's superb organisational skills. Not only did she ensure that my tenants were happy with everything but, she also made sure I was too!!Thanks Liz, you are a star.

Michelle · 16 August 2019

★★★★★ 5/5

Trustpilot

We have had the best experience with…

We have had the best experience with BJB team at the Winsford branch. I can’t thank Lauren, Tresa, kathy & Layla enough for all there help you truly are the ‘A’ team. From Kathy & Tresa helping us view properties to Layla always on the phone keeping us up to date with everything! An extra special thank you to Lauren for making us feel at ease with everything as being first time buyers we were so nervous but she has put us in the right direction and helped us all the way....whether that being on the phone or in person!! We have always been kept in the loop with absolutely everything and making it a super easy & quick process from viewing the property to making an offer and that being accepted! Thanks again to each and everyone of them

Emma · 10 August 2019

★★★★★ 5/5

Trustpilot

After being messed about by DBRoberts…

After being messed about by DBRoberts who made me wait a week to go and view the property and then cancelled my viewing as I was in my way to the property.I went to Butters John Bee who were so helpful and friendly. I spoke to Hayley who got me a viewing the next day. In the space of a week and a half i’d Viewed it, fell in love and was moved in. As this is the first time moving out they couldn’t have been more helpful, Sean dealt with all the checks and the back and forth phone calls and he explained everything to me step by step and encouraged me to call if I had any questions. Both Hayley and Sean were amazing and I’m so glad I went with Butters John Bee. Thank you guys, would 100% recommend using them over anyone!

Samantha · 31 July 2019

★★★★★ 5/5

Trustpilot

We had an impressive experience dealing with BJB.

We had a wonderful experience dealing with all the staff at Butters John Bee Winsford. From the moment we contacted the above to market our house we had amazing service. Everyone was professional and so proactive. Special mention goes to Lauren, it was such a pleasure to deal with her, a true professional and extremely knowledgeable Also Leyla and Theresa were very efficient and kept us updated at every stage with feedback. Amit was also a pleasure to deal with.We wouldn’t hesitate to recommend BJB Winsford to anyone selling or buying a property in this area.Rinaldo and Trish Marcella

Rinaldo · 18 July 2019

★★★★★ 5/5

Trustpilot

Absolutely first class from start to…

Absolutely first class from start to finish. Lee Dono was so professional and sympathetic, offering advice which led us to achieve more than we expected with the sale price. Not only that, he listened to our needs, circumstances and expectations before committing himself to a figure. His choice of wording in the publicity was also instrumental in the outcome. The terms and conditions and fees were made clear, as was the need for and EPC. We left the meeting on Wednesday, full of confidence, the property was sold stc the following Tuesday. Solicitors are now in contact with each other and the whole process could not have been more simple or straightforward. Probably impossible to better any aspect of the service offered. My thanks to Lee and the team at the Potteries HQ. David Wynne

David · 18 July 2019

★★★★★ 5/5

Google

Could not be more pleased with the meeting we had with Jessica. She was straight forward and clear, she understood what we were looking for. She was very knowledgable, she gave us good advice and we felt comfortable in her company. Thank you Jess.

Mark · 13 April 2024

★★★★★ 5/5

Trustpilot

5 star service from BJB

After meetings several local estate agents we found that Steve from BJB stood out to be the most professional amongst the competition due to his adept understanding and appreciation of our home. His photography was beautifully creative and captured the character of our property. Throughout the whole procedure Steve and his team have kept us up-to-date and chased where necessary beyond our expectations. We would highly recommend Butters John Bee to future purchasers and sellers. Thank you Steve and your team for your outstanding efforts.

Susan · 3 July 2019

★★★★★ 5/5

Trustpilot

Beyond excellent

A work colleague recommended Butters John Bee to me having been impressed with the service received from the Winsford office. As a result, I contacted them with a view to transferring the management of my rental property. I have to say that the service provided by Rebekka Gill to date has been beyond excellent. She has handled the whole process with minimal input from me and I feel that my property will be managed with care and professionalism. Thanks Rebekka!

Gary · 2 July 2019

★★★★★ 3/5

Trustpilot

3 stars - OK experience

Given 3 stars as this is rated "average". The experience with the Crewe office was OK, to be clear this is NOT a bad review at all. Whilst Emma and Steve were friendly, this was my first moving experience into my own rented property and just wasn't sure what to expect. They use a portal to pop stuff into like proof of ID etc, this had a timer to complete things, which I did but then the portal would run out of time which caused me to panic, and wa reset (and then again ran out of time) a total of three times - apparently this just happens. If thats the case maybe it is time to think about removing the timer as it just made me think maybe something was amiss. My personal experience with Emma Sandland had been good. I had to chase a few things, like the inventory as this wasn't sent. I think it was a bit of bad timing too, as Emma was on leave but I wasn't aware so when I had questions I was just asked to wait for answers until she returned. Due to the quick turnaround of rented property I was just pleased that my personal deadline meant I wasn't in too much of a rush to get stuff sorted but I was still eager to get everything signed off, I imagine this could have led to frustrations had my circumstances been slightly different. After the move I had a few queries which I had emailed to Emma, a day later I received a call from the maintenance team to say that my query had been passed on to them. Now awaiting answers so unsure how long this stuff takes. All in all, an OK experience.

Terri · 6 June 2019

★★★★★ 4/5

Trustpilot

Was looking to rent in the…

Was looking to rent in the Wolverhampton area and accidentally stumbled upon one of butters john bee's properties. I spoke to Elisha on the phone about it, and she's agreed to show be the property on the same they, as I'd come up from London to view a few properties with other estate agents. She's was really nice and assist us throughout the process. Everything was done electronically, which meant I didn't have to come back until we came to pick up the keys, which was time and money saving.

Edward · 15 May 2019

★★★★★ 5/5

Trustpilot

Rental Property

I am in the process of renting a property through Butters John Bee and will be finalising tomorrow. Hayley at the Stafford branch has been assisting me with the process. From the start I had been trying to work to a very short deadline. Thanks to Hayley, I was able to meet my deadline. I am always pleased to deal with a company who can provide a professional service, give me regular updates and promptly return my calls. Thank you.

Helen · 15 May 2019

★★★★★ 5/5

Google

Tam has been superb in helping me look for my next home. Tam listened to what I was looking for and was really proactive, I would not have found my next home without her. Courteous polite super helpful

Jacqueline · 25 July 2024

★★★★★ 5/5

Trustpilot

I honestly cannot recommend Jenna…

I honestly cannot recommend Jenna enough, from day one she was so friendly knowledgeable and approachable and I felt at ease throughout the process, I feel she really went above and beyond to help me not only with the Move into my new rented accommodation but also some help and advice on matters that she didn’t have to and I am so grateful for that, I would happily return if needed in the future, thank you so much Jenna!

Lauri · 10 October 2019