Every review we hold for the Saltaire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've been living in my apartment for 5 months now. Jess has always taken care of any issues promptly. She is approachable and very professional.
Bobby · 18 April 2025
Agent replied · 18 April 2025
Thanks Bobby, it’s great to hear that the
that Jess has provided to you, is deserving of a five star review, we appreciate you taking the time to leave us this review.
Gary and team.
★★★★★ 5/5
The Trusted Agent TenantProffessionism
I've worked all my life but ran into difficulties when I got long COVID and was struggling to pay my rent, I was put into contact with agent Carline Dyson who was so sympathetic and has and still is helping me through the bad patch I'm going through, she has been a true guiding light and owe her so much, she is a credit to Martin and co
Andrew · 10 November 2022
Agent replied · 10 November 2022
Thanks for your review Andrew & I'm really pleased to hear that Caroline has been such a help to you in these tough times. I wish you all the best for the future. Gary
★★★★★ 5/5
TrustpilotJust perfect
Just perfect! Karen and her team have been exceptional, very professional at the same time being personal and caring for the little things that make a difference when either buying or selling. I can’t recommend them enough!
Imran · 22 February 2019
Agent replied
Many thanks for your business, we strive to get the best results for our clients and much appreciate your feedback, Angela.
★★★★★ 5/5
GoogleWe have worked with Sillars to let our property, we are not based locally, and they have acted as our local representatives. They have provided us with an excellent service from marketing the property and finding the tenants, to managing the day to day running of the property and keeping us informed of what is happening. We would recommend them as a tremendous local letting agency.
Chris · 24 May 2020
★★★★★ 5/5
GoogleUsed these letting agents to manage a property for years never had a problem great service always straight forward and quick responses from Jess
Josh · 28 April 2025
Agent replied · 30 April 2025
Thanks Josh, your kind words with regard to your experience as a landlord with Martin & Co Saltaire over the years are greatly appreciated, as too is your recognition of the great service provided by Jess.
Gary and team.
★★★★★ 5/5
GoogleVery professional, caring people who keep you updated along the way
Barry · 20 June 2026
★★★★★ 4.4/5
The Trusted Agent SellerThanks
Caroline Dyson and the team have managed the letting of a property and its eventual sale. They have been most helpful and efficient throughout the process. Thanks.
P · 3 December 2021
Agent replied · 14 December 2021
Thank you for taking the time to leave a positive review about the service you have received from Caroline & our team here at Martin & Co. I'm really pleased that you have found the team to be most helpful and efficient. Your feedback is much appreciated PW.
★★★★★ 4/5
GoogleSecured a quick sale and follow up on post purchase process by Kathryn was great.
Adam · 22 April 2023
Agent replied
Thanks Adam for recognising the great role that Kat & the team played in ensuring you secured a quick sale of your property & thanks for taking the time to leave us a review, its much appreciated. Gary
★★★★★ 5/5
GoogleA very positive experience.
It was the first time I had sold a house and felt very overwhelmed by the whole thing but the whole team were so professional, so helpful and friendly that the whole process turned out to be a lot less stressful than I thought it would be. Their communicated was excellent they kept me updated the whole time.
Sharon · 21 May 2023
Agent replied · 21 May 2026
Hi Sharon, thank you for the lovely 5* review. We are delighted to hear that the Redditch office provided you with such good service and that you are pleased with how your transaction was handled. Thank you for your recommendation and we would be delighted to assist you again in the future. With very best wishes from all the team
★★★★★ 5/5
GoogleRecommended estate agent. Good communication and well priced throughout the 10 years we were with them. Provided good support and friendly and approachable with their service 5/5
Umar · 18 March 2025
Agent replied · 11 July 2024
Thank you Umar, for taking the time to leave us a 5 star review of your experience as a landlord over the last 10 years with Martin & Co Saltaire. Thanks also for your recommendation, that's hugely appreciated by us all. Gary and the Martin & Co team.
★★★★★ 5/5
GoogleI just viewed a house the staff was very kind and helpful.
Rufaro · 10 June 2026
★★★★★ 5/5
GoogleJamie and everybody at Home Property Sales Ltd were absolutely fantastic in facilitating the sale of our property and went above and beyond to make a very stressful situation go as smoothly as possible. We are so grateful for all their help throughout the whole process and I wouldn't hesitate to recommend them to others.
Rebecca · 14 June 2022
★★★★★ 5/5
GoogleBeen with Martin & Co a few years now,always found very professional and helpful. Caroline and the 2 x Angela's have been great x
Michael · 22 April 2022
Agent replied · 24 May 2024
Thanks Michael for taking the time to leave us a 5 star review about your experience as a landlord with Martin & Co & thanks for recognising members of my team who have provided you with a great level of service over the years. Gary
★★★★★ 4/5
TrustpilotGreat experience so far.
Great experience so far.. I came across a house I liked online so i went into the Saltaire branch the next day.
I was welcomed by the friendly and accommodating staff. A lady called Carol dealt with me, I found her to be very professional,helpful and understanding.
I'm renting for the first time. I will be moving in a weeks time and so far it's been a great service.
Bina · 19 August 2018
★★★★★ 5/5
The Trusted Agent Tenantreview for Angela
I had Angela as my estate agent she was super helpful and made my first experience renting amazing thank you so much for your help !
Annabelle · 21 December 2021
Agent replied · 21 December 2021
Thank you Annabelle to leaving a review in relation to your recent experience of renting a property through Martin & Co, in particular your thanks of the service & help that you received from Angela. Its much appreciated. Gary
★★★★★ 5/5
GoogleI had been a tenant with this company for nearly 6 years and have recently purchased the property, something i thought id never be able to do. These ladies have always dealt with issues promptly and proffessionally and were always very polite giving you a great personal service thankyou.
Kayleigh · 18 March 2024
Agent replied · 12 January 2024
Congratulations Kayleigh on your recent purchase of your property & thank you also for taking the time to leave Martin & Co Saltaire a review of your experience as both a buyer of a property & formerly as a tenant. … More
★★★★★ 4.9/5
The Trusted Agent LandlordFantastic agents
I want to say a special mention to Denise who has always risen to the challenge and excelled in providing an excellent service
Sally · 4 May 2022
Agent replied · 4 May 2022
Thanks Sally for leaving us a 5 star review & recognising the excellent service that Denise has provided to you. Gary
★★★★★ 5/5
GoogleWe have used Martin and co. since they started in Saltaire. We have found their management of our property more than satisfactory. We receive monthly statements and, yearly reports, of physical inspections of the property (even throughout …
Lorna · 22 September 2024
Agent replied · 24 February 2024
Thanks Lorna, I’m so pleased that your experience as a landlord has been such a positive one with Martin & Co.
We believe in the value in providing a personalised service to our landlords, … More
★★★★★ 1/5
GoogleDon't let them manage your block of flats. We we're threatened with prison because accounts weren't filed on time with companies house. They've lost years worth of company paper work. Work carried out by their contractors was mostly very poor standard and they refused to fix it. Accounts look like a 2 year old done them. Staff are lovely when they're getting money but aggressive and hostile when challenged. They mostly employ friends who are mostly incompetent. They don't have a clue when it comes to leasehold properties.
Lee · 24 May 2020
Agent replied · 24 May 2026
Thank you for taking the time to submit this review of which is naturally disappointing to see particularly when you haven't made contact with us to discuss these issues yourself.
In addition to this we haven't provided services to you for over two years so whilst we always take feedback on board this definitely isn't a current reflection of our service.
★★★★★ 5/5
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Kaitlyn · 13 March 2024
★★★★★ 5/5
GoogleThe is our first time using Martin & Co, I would highly recommend them, communications and assistance in letting our property have been excellent throughout.
Tim · 18 March 2025
Agent replied · 18 January 2025
Thank you Tim, we really appreciate your kind words with regard to your recent experience of letting out your property through Martin & Co Saltaire. My team have been very complimentary about what a pleasure it has been to deal with you … More
★★★★★ 5/5
TrustpilotNot all superheroes wear capes!
Not all superheroes wear capes!! The team at Saltaire used their local knowledge, vast experience and out of the box thinking to meet everyone of my property needs. 100% recommend - no notes ❤️
Mrs · 24 November 2025
★★★★★ 1/5
GoogleIf the transaction is simple they are good enough to conclude But if it requires understanding and communication they are incapable In my case the property was at later stage found to have cracks and had insurance claims hence bank rejected the standard evaluation and demanded structural survey Structural survey was requested and half payment was agreed if Bank accepts the report - Martin and co agreed - but never got one Beware - especially first time buyers! The property has been remarketed without mentioning flaws - 5 rotten eggs rather than 1 star
محمد · 28 March 2020
Agent replied
محمد طلحہ خالد, We understand you may have some frustrations concerning this particular property, and the issues that came to light during the purchase process. However, the insurance claim you refer to (which we made you aware of) goes back several years, as does the monitored survey carried out at that time showing there was no further movement. Our vendor then paid for a new full structural survey (independent report dated 28th August) which also shows no further movement and you were made aware of the results, but decided not to proceed as is your right. All reports are held on file, any future interested party will be fully informed of past issues before starting the sale process. We are disappointed that you feel this way and would be happy to discuss any of these issues with you if you wanted to get in touch. Many Thanks, Angela
★★★★★ 1/5
GoogleOnly walked past other week to see the old place as an old friend of mine once ran an antique shop that I used to work and frequent some years ago
Only to be approached by a plump lady who seemed to look down at everything rather displeasingly with an attitude you would not believe nor comprehend.
We were quizzed as to why we were looking the place up and down when I was pointing out to the wife about the changes to the premises despite my explanation outside of the building.
One only assumes nobody brought any birthday cake in to share that particular day and me and the misses were copping the fallout
I worked there so i know 100%
Dear me god help anyone enquiring to use your agency if we got havoc for being on the public footpath....
Richard · 25 March 2020
Agent replied
Dear Richard and Sharon,
Thank you for your feedback, I am a little confused if you have the right business as we are an estate agents and to my knowledge the building has never been an antique shop, I am not sure who the “plump lady” would be as I don’t recognise the description as a member of my staff. Next time you are in the village please come to the shop and ask for myself and I would be pleased to show you around our building, or assist you with any property information as required.
If you would like to contact me to discuss your feedback any further I would be happy to help, kind regards Angela
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