The Property Place Salford reviews

★★★★★ 1/5

Google

My interaction with the phone standard women was notably frustrating and disappointing. Their consistently unhelpful and sometimes rude responses, coupled with frequent redirections to the voicemail service, added to the dissatisfaction. When inquiring about a newly listed property and confirming its availability for viewing, the tone abruptly shifted when I asked about securing a deposit. The lady quickly reversed her stance, claiming no viewing was available and attempting to end the conversation promptly. This behaviour was surprising and not in line with the service expected from a rental agency. Having dealt with numerous agencies over the years, this experience stands out as uniquely disheartening and falls far below the standard I've come to anticipate.

Yous · 26 February 2024

★★★★★ 5/5

Google

I have geat experience finding a place with property place.I am happy to meet Emma, who is ​​ready to listen to your needs and professionally provide the services. Thank you Evaline for your efforts and cooperation

Victoria · 11 October 2023

★★★★★ 5/5

Google

Having rented through many letting agents in the Manchester area it was refreshing to deal with people who were honest & genuine throughout my let. Emma was great and always willing to take up any concerns to the landlord, I wouldn't hesitate to rent from them again.

Tom · 24 October 2022

★★★★★ 5/5

Google

Great Service and Quick Responses We've been renting an apartment through The Property Place for over two years now, and our experience has been excellent. The agency is incredibly helpful when it comes to maintenance and fixes, always addressing our issues promptly. They respond to emails quickly, ensuring that any concerns or requests we have are dealt with efficiently. Highly recommend their services!

Mayank · 11 October 2024

★★★★★ 5/5

Google

I am currently in the process of moving into my new property which was let to me through The Property Place. Right now, I am awaiting signing and just moving in. They have been so helpful and have had quick responses even in their busiest of times. They have made the process very quick, and as a first time renter it has been hard for me to rent. The Property Place have helped me gain back my confidence as I’ve been scammed late 2022 over £1000 and never received my money back. So I am grateful that they have managed to let me find the perfect property. This an exciting new chapter and I can’t recommend these guys enough, 10/10 service and communication, bonus is there’s no hidden fees and they’re straight forward about everything. If you’re in Manchester and are looking for a property I would definitely tell you to look no further, The Property Place is the one 👌🏼

Leon · 11 October 2023

★★★★★ 5/5

Google

Emma went above and beyond for us! The moving process was so smooth thanks to her, if it wasn’t for Emma we would still be looking for a property to move into!

Aindara · 11 October 2023

★★★★★ 5/5

Google

Had the best experience with the Property Place!! very helpful and if you have a problem they will sort it straight away, they have made renting my first property an enjoyable experience, Emma has been so helpful 😊 …

Amy · 24 October 2022

★★★★★ 5/5

Google

Extremely positive experience with this company. Staff were extremely helpful and polite, communication was excellent and maintenance works were all dealt with efficiently. Highly recommend.

Adam · 11 October 2025

★★★★★ 5/5

Google

Ian and his team at The Property Place have been supporting us in growing our business for over 5 years. I believe their local knowledge and commitment to delivering a quality service cannot be beaten.

Stuart · 24 October 2022

★★★★★ 1/5

Google

If you had asked me two years ago, I would have left a positive review. Never any problems really. They said they were selling the property and again, we facilitated this by opening our home to buyers and having the place spotless for about 6 months before we left. In all, we were quiet tenants for 5 years with this agency. When we left this year, they tried to make some really nonsense deductions to our deposit. Really disappointing. When I disputed them at the Deposit Protection Service, they threw all the deductions out as they couldn't prove they were legitimate in any way. I got all my money back. This agency were firm on making the deductions and the DPS didn't agree with them. They wasted everyones time trying to make deductions, incuding their own. Really poor form. Think carefully about renting from here.NegativeProfessionalism

Padraic · 24 October 2022

★★★★★ 5/5

Google

Really happy with the service received from The Property Place. Emma and Laura were very helpful with my tenanancy application, which they turned around within 24 hours! Very impressed! Would definitely recommend.

Sakina · 24 October 2022

★★★★★ 5/5

Google

We’ve worked with The property place for some years. We must say, your team is not only friendly but also highly skilled. We admire your efforts to go above and beyond for your landlords, tenants and contractors. Your customer service is second to none. We extremely recommend this company!

Supreme · 11 October 2024

★★★★★ 5/5

Google

Had a great experience with The Property Place. Easy to deal with on the way in & way out. Claire was always on hand and helpful and I would recommend using this team to anyone looking to rent/let their property. Thanks guys :)

Craig · 24 October 2020

★★★★★ 5/5

Google

Emma has been really helpful all year and we received our deposit back in full without any additional sneaky charges like our previous experiences with student landlords, great service :)

J · 24 October 2022

★★★★★ 5/5

Google

As a landlord, I have been using the Property Place over the last number of years. I find them to be responsive and very professional. They provide a very good service.

John · 26 April 2025

★★★★★ 5/5

Google

Kellys customer services are one of a kind, she answered all my questions and worrys i had. She was a great help. Thank you kelly

Megan · 10 May 2025

★★★★★ 5/5

Google

I would like to say a big thank you to the property place for looking after my house, my tenants where extremely happy with your staff and I would definitely recommend you to other landlords Once again thank you xxx

Karen · 11 October 2024

★★★★★ 1/5

Google

poor customer service

Tana · 11 October 2025

★★★★★ 1/5

Google

I had a bad experience renting a property through the property place. They charged me a resign fee after the initial 6 month AST had finished even though the standard practice in this situation is for the AST to go on to a standard rolling contact where the tenant needs to give a notice period (usually 1 month but sometimes can be 2). We only wanted to stay in the property another 3 months and initially they refused to let us extend the AST by 3 months and insists on signing an additional 6 months even though we were already living in the property. They agreed to let us stay an additional 3 months in the end as long as we paid 3 months rent up front in one lump sum payment this was very difficult for us to do at the time. We felt they were unfair with us upon vacating the property with the move out inventory and made a claim with the deposit protection scheme to keep some of our deposit even though we felt we left the property in a good state similar to that when we moved in. I would avoid renting a property through them again.

Yonni · 25 October 2017

★★★★★ 5/5

Google

I was searching for the right space moving to Manchester and I met Emma at a viewing, she was so professional and helped me secure the place and was enthusiastic about assisting from start to finish. So impressed at the service! I can't say thank you enough to Emma xx

Chidera · 11 October 2023

★★★★★ 5/5

Google

We had used the services of this agency for 2 years, they were always helpful and very polite, il highly recommend The Property Place.

Dan · 11 October 2024

★★★★★ 5/5

Google

Everything was awesome. Christina and Ian were always smiling. They always helped me immediately when I had a problem. Thank you very much to them.

Sercan · 25 October 2016

★★★★★ 5/5

Google

I am in the process of moving out (moving due to relocating closer to my workplace) from a property I’ve been living for the last 4 years which was let to me and my friend from The Property Place. From start to finish all of the team have been great - their communication has been excellent and everything that I have contacted them about has been dealt with superbly.

Gabija · 25 October 2019

★★★★★ 5/5

Google

Have loved the service and help this real estate gives to its clients. Very cooperative, helpful and approachable 😄 …

Ali · 11 October 2024