Trusted Agent profile · Salford
★★★★★
1,282 reviews across 2 platforms
8 Exchange Quay, Salford, M5 3EJ
Part of RW Invest, see every office.
RW Invest's office in Salford, at 8 Exchange Quay, is rated 4.7 out of 5 across 1,282 reviews on two platforms, including 189 Google reviews rated 4.8.
Every review we hold for the Salford office, from every platform, shown as written. First names only.
4/5
GoogleMostly helpful but elements of the buying process were not explained as well as they might have been causing confusion.
Thank you for your feedback, Tim. We take on board your feedback and thank you for highlighting this to us. We're happy to hear that you found the rest of the process smooth and helpful and our dedicated client care and post sales teams are always on hand to answer any questions you may have at any stage of the process
5/5
TrustpilotAdam is very supportive
Adam has made the purchase process very smooth for me. He was helpful and responsive at all times. I highly appreciated his support.
Hello Berfu, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
TrustpilotWas great to be shown the site by…
Was great to be shown the site by Kallum and Hannah. They were brilliant at answering any questions we had and Kallum also had great communication running up to the visit!
Thank you Rhys! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
TrustpilotSeamless and quick Deed of Variation
The whole process of a recent addition of a surface car parking space to my apartment was seamless and quick. The RWinvest consultant facilitated it smoothly, liaising between the Solicitors, Developer and myself to complete the Deed of Variation in 3 weeks.
We appreciate your positive feedback
5/5
TrustpilotGreat team
Great team, excellent advice, brilliant support and guidance. The development looks amazing and in time will provide a good return on my investment. Thankyou
We take on board your feedback
4/5
TrustpilotEasy communication
It was very smoothiely to communicate with Chloe. She has been helpful, supportive and reliable for the whole process. It is my first investment experience in UK but I am sure it is not the last. I am satisfied with RW Invest. I hope we can cooperate again soon.
Thank you for your feedback, Andy
5/5
TrustpilotHighly recommended
Very helpful and very honest employees, the whole purchasing process was smooth and as planned. I want to mainly name Ruairi and Chloe.
Thank you for your kind feedback, Ghaleb, we really appreciate it!
5/5
TrustpilotGreat service
We are very happy with the service Rachael and Kharym provided us.Always responded back to us in a short period of time and they gave us all of the information we needed.
Thank you for your feedback, Florin. We really appreciate it!
5/5
TrustpilotA solid firm with integrity
I got great advice lot of guidance and information the whole process was very smooth and the guys I worked with stepped in to iron out any bumps very trustworthy !
Hello Heba, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
TrustpilotHandling of my purchases
The RW Invest team of initially Lewis and then Tayla were professional, polite and kept me informed of every. Both were keen to provide answers to any questions we had, so much so that I made a 2nd investment with them.
1/5
TrustpilotWe paid 75% of a property and we lost it!!!!
We have been promised 7% ROI, trusted developer… be careful you will be promised the same and they will extensively follow up with you to give them a review as soon as the contract is exchanged because their services and follow up till that moment is 100% amazing! Me and my husband invested in fabric district project in liverpool in summer 2018 and the project was supposed to be finished by 1st of April 2019 as target date which is way prior covid. We gradually paid 75% of the full amount through solicitors….even though there were continuous discussion regarding the delay, RW invest were supporting the developer like nothing is going to happen. Then Q4 2021the developer went into administration. The administration management has recently informed us that we are not secured creditor and the result we got 0 of our paid money. Note RW invest informed us recently after announcing the developer’s administration that this development was with another developer that is why my husbands unit was registered under someone else’s name in land registry….. and was never registered under his name later!!!!! Neither my unit was registered. Note: prior the trusted developer announcing the administration we paid for the 3rd payment out of 4 payments while the initial solicitor had ceased to trade and asked us to transfer our files to another solicitor…. I will do another review on my second experience that I bought through RW invest in Hamilton hub. Be careful 100% I invested in 2 projects! They might reply on this by washing their hands off that they only were mediating and they try to solve it…. But those are only words… sugar coating for a big issue. Yes you will be dealing with a company and solicitors but doesn’t mean that you are guaranteed to at least secure your investment …..
5/5
TrustpilotI experienced RW invest as a very…
I experienced RW invest as a very professional organization. Their communication was very clear and supportive in the buying process.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
TrustpilotRW-Invest are a professional…
RW-Invest are a professional organization and the experience was fantastic. I specifically would like to call out Adam Burns and Aaron Serrao for the help they provided
Hello Pavan, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
1/5
TrustpilotGET RID OF YOUR 100's OF AD'S on…
GET RID OF YOUR 100's OF AD'S on RIGHTMOVE CLOGGING UP ANYBODY SEARCHING FOR GENUINE MANCHESTER FLATS - THE AD'S ARE MISLEADING AND WASTING 1st TIME BUYER'S TIME
Dear Sam,Thank you for your feedback. RWinvest markets properties for sale on a number of marketing platforms including, but not limited to, Rightmove. Our property adverts reflect our current portfolio of properties for sale, whether they appeal to first time buyers, seasoned investors, Buy-to Live or Buy-to-Let investors. Our extensive property portfolio caters for all potential investors who are welcome to make an enquiry, at which point our dedicated sales team can work directly with investors to assist them in finding a suitable property for their own requirements.RWinvest.
5/5
TrustpilotRW Invest were helpful and courteous
RW Invest were helpful and courteous. They were able and willing to assist with all aspects of the process.
Hi Anthony, thanks for your review. We're glad you found our team helpful and courteous! Your feedback means a lot to us, and we're thrilled to have assisted you throughout the process. If there's anything else you need, feel free to reach out!
5/5
TrustpilotI recently bought into one of the…
I recently bought into one of the projects marketed by RWInvest and Rachael Barkley was my contact. She was very helpful, provided timely feedback and assisted me to get issues sorted in a timely manner.
5/5
TrustpilotExcellent client care
Phoebe was most helpful in keeping me updated with the information I needed and liaising with the law firm. Customer care at this company is excellent.
5/5
TrustpilotThank you very much to Adam for his…
Thank you very much to Adam for his great cooperation and help in every aspect related to the purchase of the apartment. I recommend him and Dennis 100%😀
t’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
TrustpilotOutstanding service!
We purchased two flats in the area of Manchester. RWinvest has provided an outstanding service, literally couldn't have asked for more. Ryan assisted with the sale and looked after the negotiations on our behalf. The whole transaction was completed on Sunday night but despite of that, we had his full attention then and throughout the rest of the process. Once the sale confirmed, Chloe took over and again, couldn't have been more helpful. She was reachable within minutes and always provided answers to the questions we asked. Looking forward to do business again with those two in a very near future! Thanks guys!
4/5
TrustpilotCraig and Chloe from RW-Invest have…
Craig and Chloe from RW-Invest have both been very helpful and caring towards my situation during the exchange of contracts process. I am very greatful to them both. They were always prompt to respond to all my queries and concerns. It was a pleasure dealing with them.
Thank you for your feedback
1/5
TrustpilotABSOLUTE FRAUDAL COMPANY.
ABSOLUTE FRAUDAL COMPANY.THEY TOOK MY £40K AND RUN AWAY. THEY SAID IT WILL COMPLETE IN 2 MONTHS WHEN TAKING THE DEPOSITS WHERE THERE WERE NOT EVEN A SINGLE BRICK IN THE LAND. NOW IT HAS BEEN 5 YEARS AND THEY ARE SAYING COMPANY WENT INTO LIQUIDATION AND WE ARE UNSECURED AND WE WON'T GET A SINGLE P. IT WAS MY MOMS AND SISTERS LIFETIME SAVINGS. THEY LIED FOR YEARS SAYING THAT FOR SURE THEY ARE ABOUT TO FINISH AND I PASSED THE MESSAGES AND THEIR LIES TO FAMILY. IMAGINE WHAT A POSITION THEY PUT ME UNDER
1/5
TrustpilotSayna Molana
Sayna Molana4 reviewsan hour agoNEW-EditAvoid,Avoid,Avoid,Avoid,Avoid,Avoid,Avoidyou paying the first holding deposit like me without seeing the contract and that's the starting point to have a ride of a hell .be wise and do not pay a penny before you see the contract and do not, not, not, not listen to salesman and do not take their advice on serious basis as everything is focused to get your holding deposit and then you are like a wounded deer in their hands .Now when you read this it is only yourself to blame if you stretch out deposit without seeing the contract .I am 100 % sure if anybody with smallest brain see the contract they will not hand out holding deposit and will approach with little bit of wisdom
5/5
TrustpilotSaj and Phoebe has provided an…
Saj and Phoebe has provided an excellent service throughout the process until exchange. They answered all the questions I had and helped me choose the best possible investment for me! Definitely will work with them for my next investment. Thanks for your help :)
Appreciate the positivity
1/5
GooglePurchased a two-bedroom apartment at Brigewater Wharf Manchester from the builder Fortis. First and second payments made and Stamp Duty of about £8000 collected upfront. The apartment was due to be handed over January 2022, but there was silence,… then after chasing, got to know that completion rescheduled for Q4 2022. Agreed… But received an Email saying some management issues and costs gone up because of COVID, work stalled and all apartment prices gone up by £19,250 and the apartment purchasers will have to make this extra payment along with extra solicitor fees by the end of this month ( April 2022). RW invest are just saying wait and watch…And that we’ll have to deal with the developers directly. Finally got through to Developers Client Manager, Developers are saying if everyone ( around 186 of 326 people, not sure why the discrepancy in figures) don’t pay the extra amount, construction will be stalled, their master funder will take the development from Fortis and rebid the contract in which case, the investors will lose the whole or the maximum amount of their deposit, amounting to around £76,000, not including stamp duty ! Stark contrast to the conversations we had with RW invest when we bought the apartments… when they reassured us to the nth extent that the developers were one of the best in the country !! Our huge amount already paid and what will happen to the apartment … all these now in limbo, causing immense mental anxiety. Addition to this, we had gone through the Conveyancing Solicitors recommended by RW invest, tried to contact them and they’re saying that they stopped working for us a long time back as they’re advising the developers which means conflict of interest. They mention they have communicated this to RW invest, but we were kept in the dark not knowing that we did not have a solicitor to turn to. No other solicitor is willing to take on the conveyancing. People from RW invest who sell the property to you are sooo… nice to you till exchange of contracts and then disappear when you’re faced with problems asking me to deal with After-sales team and that they would not be able to help further. Whether after-sales team are of help or not is destiny, in my case… Going to my GP to get some anti-anxiety medications. Do you want to go through this mental anguish?? Decide for yourselves. Good luck to myself and all the investors out there.
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