RW Invest Salford reviews

★★★★★ 5/5

Trustpilot

First-time off plan purchse

I’ve always been cautious about investing my savings in off-plan purchases. It can feel daunting to trust your potential life savings to something that isn’t physical yet, and to place your money in the hands of a developer and their representatives.Abdul Sami from RWInvestment was excellent in reassuring me. He explained the reputation of the property developer and showed me what has already been purchased on the project. He gave me the freedom and advice to conduct my own due diligence on the property developer and RWInvest themselves.Once I felt satisfied and comfortable, I signed up. Adam Burns handled the handover brilliantly. He was an excellent communicator, facilitating communication between myself and the conveyancing solicitor to finalise the initial exchange. Adam was always available to answer any questions or queries I had. Upon the exchange of contracts, he explained that I am now offered client aftercare by RWInvest, where they will provide regular updates on construction progress and opportunities to visit the site periodically.RWInvest has been excellent. Sami and Adam were very reassuring, and I would definitely recommend them to anyone, especially if you’re a first-time buyer like me.I am looking forward to completion in 2027, God willing!

A · 13 September 2024

★★★★★ 5/5

Trustpilot

I recently contacted RWinvest regarding investing in off plan properties

I recently contacted RWinvest after reading previous Trustpilot and Google reviews regarding investment opportunities and spoke with James Crompton. His knowledge of the entire market was top and was he was very easy to work with. After agreeing to move forward with a property, I was passed over to Adam Burns. At first I was hesitant to be passed to another, especially as James was very knowledgeable. But Adam was perfect for what I needed on the client care side. He understood that I wasn't available during the day, so was happy to converse over Whatsapp in the evenings, when I struggled with the solicitor on certain points, again Adam stepped in and made the process so simple.A pleasure to work with these both, they are both experienced, customer friendly and are passionate about their jobs and what they do... RWinvest have really got it right with their employees and the skills they bring.

Rena · 5 September 2024

★★★★★ 5/5

Google

During the process of purchasing x2 off plan properties with RW INVEST LTD I can say I cannot recommend highly enough. The process from start to finish was smooth with no pressure when it comes to the exchange stage also. The information and advice I was provided from Ryan Francis and Chloe Walker was really helpful in me making my decision the correct one. Chloe always checks in with me to ensure everything is running smoothly and Is only an WhatsApp text away when I have questions. All I can say now is I can’t wait to see the properties finished and have my first inspection when it comes! Thanks Ryan and Chloe for the experience. All the best, Stephen Macmillan

Stephen · 19 August 2024

★★★★★ 5/5

Trustpilot

During the process of purchasing x2 off…

During the process of purchasing x2 off plan properties with RW INVEST LTD I can say I cannot recommend highly enough. The process from start to finish was smooth with no pressure when it comes to the exchange stage also. The information and advice I was provided from Ryan Francis and Chloe Walker was really helpful in me making my decision the correct one. Chloe always checks in with me to ensure everything is running smoothly and It only an WhatsApp text away when I have questions. All I can say now is I can’t wait to see the properties finished and have my first inspection when it comes! Thanks Ryan and Chloe for the experience. All the best,Stephen Macmillan

Stephen · 19 August 2024

★★★★★ 5/5

Trustpilot

Great service

I recently completed an off-plan property purchase with RWinvest and I'm very satisfied with the entire experience. Chloe was always helpful, responsive, and guided me smoothly through every step of the process. Great service, highly recommend!

Laszlo · 22 January 2026

★★★★★ 1/5

Google

They sold the ‘dream investment’ - and since then, that building has been leaking water, rotting and falling apart. This caused damage to the whole building; which is in shambles now. We’ve made no money and no return on investment because the council deemed the building uninhabitable. ‘Oh but we have 10 years builders warranty’ - no you do not you bunch of liars. When i tried to address the scam artists formerly known as RW invest, i was taken round in circles and had to physically go bang on their office door to get someone to talk to me. Of course, they’re all slimey, gross, unethical sales folk who think sweet talking works. I made it clear that their after sales service is disgraceful. You’d think they’d try to remedy it. BUT like every professional scam artist they blamed everyone else. Nothing was on them. The whole world is wrong and they are also the victims. Let’s get a few things clarified before you consider giving them a penny (which is more than their worth). First question you should ask them is: are you collective investment schemes LEGAL? Did the financial conduct authority (FCA) give you the green light or did they warn you about high risk investments. Don’t be fooled by the shiny brochures, the stupid projections which of course is all made up fluff anyway. If you value your hard earned cash, keep it in your bank account. They don’t deserve the commissions. And they have the audacity to open an office in Dubai. I’ve already warned everyone in the Emirates so good luck with that pyramid scheme. I will work very hard to make sure you not only shut down; but i’ll personally ensure you’re dragged into court, not a threat but a promise. Don’t come to my side of the world with your scams. Keep them in the UK. You have personally demolished the British economy by scamming international, clean money. Nothing they do is legal and nothing they provide is legitimate. When i cornered them in every which way the truth became apparent. They know very well they are running a very sophisticated pyramid scheme. In my humble opinion, you all deserve to be behind bars you thieves. May karma get you in the worst way imaginable. What goes around comes around. It only took them seconds to turn against their ‘amazing developers’ and pretended the take legal action. Little did i know, the legal firm they use is in on the scam also. Before you sign any contract, tell the lawyer (who is most likely complicit) - is the collective scheme legal? is money pooling legal? Does the FCA support this sort of business. No, no and also…no. I’m continuing my fight and will drag you all to hell and back. If you thought i’d go away you were all sorely mistaken.

Abdulwahab · 16 February 2026

★★★★★ 5/5

Trustpilot

Patience, professional and helpful

Daniel is very professional, helpful and patient during my experience of investing into an off plan investments. As you know there are so many variables in any investment journey. Daniel is always there and listen to my request and find out information I need with patience and understanding. I have completed my investments successfully, thanks so much to Daniel to make this journey pleasant and successful. I have no hesitation to recommend Daniel to any potential investor.

Ran · 16 September 2024

★★★★★ 5/5

Google

We highly recommend RW Invest to anyone looking for an experienced, reliable and knowledgeable professional company. We first dealt with Ben Owen, Property investment consultant, and can’t fault him at all, great personalised service. He was very professional and looked after our every need, testament to the company. Even their client care team, Chloe Walker and Rachael Barkley, are flawless and provided outstanding service and very professional, and it is complimented with Daniel Chapman, client relations manager, who is keeping us in the loop on the construction updates of the development monthly. We are more than delighted with their services throughout the entire process. They provided us with extremely helpful advise and guidance every step of the way and ensured that we understood all aspects involved in securing a property through them.

One · 27 July 2024

★★★★★ 5/5

Trustpilot

Exceptional Service

I recently exchanged contracts on my second flat purchase through RW Invest, and once again, I am extremely satisfied with the service provided. From start to finish, the entire process was seamless and professional.A special shoutout goes to Chloe Walker from the RW Invest Client Care Team. Chloe was absolutely fantastic throughout the entire process. Her dedication to ensuring I had a smooth experience was evident from the outset in her proactive approach.Having purchased my first flat through RW Invest, I knew I was in good hands. The consistency in their high standards of service is commendable. They made what can often be a stressful and complicated process feel straightforward.Thank you, Chloe and the entire RW Invest team, for your support and professionalism.

Marios · 22 July 2024

★★★★★ 5/5

Trustpilot

Show Flats in Embankment Exchange

I recently visited two show flats at the new Embankment Exchange development, guided by Hannah Joy from RW-Invest. Overall, I was quite satisfied with the build quality.The first show flat I visited was a 2-bedroom apartment. The kitchen was open-plan and equipped with an electric cooker, a full-sized dishwasher, a fridge, and an integrated dryer and washing machine. However, there was no cupboard cover for the dryer and washing machine, which was a minor drawback. Additionally, there were only 3.5 full-sized wall-mounted cabinets in the kitchen, and they did not reach the ceiling as shown in some photos in the Embankment Exchange info pack. Despite this, I felt the storage space provided by these cabinets was sufficient for our needs.The living room had laminate flooring, while the bedrooms were carpeted, adding a touch of luxury. Each bedroom featured an en-suite bathroom, a built-in wardrobe, and a working desk.Overall, I was impressed with the amenities in both show flats, despite noticing the gap between the cabinet tops and the ceiling, which I found is common in many homes from my online research. Additionally, Hannah Joy was very professional and answered most of my questions. She even provided Personal Protective Equipment, including safety shoes and hi-vis jackets, for my wife and me.In conclusion, I believe this new development has great potential. The build quality is good, and the amenities provided are satisfactory for modern living.

Tommy · 20 July 2024

★★★★★ 5/5

Trustpilot

The staff at R W Invest are all…

The staff at R W Invest are all fantastic. I have purchased 2 apartments with them and everyone I have been in contact with couldn't do enough to help in the process. Just 2 of the stars (could have added many more) i dealt with were Chloe and Huw, both friendly, very helpful and patient.

Mark · 6 August 2026

★★★★★ 5/5

Trustpilot

We highly recommend RW Invest to anyone…

We highly recommend RW Invest to anyone looking for an experienced, reliable and knowledgeable professional company. We first dealt with Ben Owen, Property investment consultant, and can’t fault him at all, great personalised service. He was very professional and looked after our every need, testament to the company. Even their client care team, Chloe Walker and Rachael Barkley, are flawless and provided outstanding service and very professional, and it is complimented with Daniel Chapman, client relations manager, who is keeping us in the loop on the construction updates of the development monthly. We are more than delighted with their services throughout the entire process. They provided us with extremely helpful advise and guidance every step of the way and ensured that we understood all aspects involved in securing a property through them.

Stephanie · 28 June 2024

★★★★★ 5/5

Google

So far so good. An efficient, professional experience from RWinvest. I bought my first off-plan property from RWinvest in Liverpool’s Baltic Triangle, developer Legacie, and the process has been going very smoothly; contracts have just been exchanged. After my initial enquiry I was contacted by Joshua McIntye, who was very helpful and fully engaged, answering all my questions in detail and generally doing an excellent sales job. Some friends had warned me against investing in off-plan properties, particularly in Liverpool, and seeing a number of negative experiences online had made me rather wary, but the comprehensive information shared with me regarding the processes, protections and the companies’ track records put me at ease. After making the deposit I was happy to be passed on to Chloe Walker in customer care, who guided me effectively through the conveyancing process. The solicitors RWinvest had assigned me seemed to be dragging their feet somewhat, but Chloe made sure there were no issues, or implications for missing the 21 day deadline, and in the end we exchanged contracts just a couple of days late. Completion is some way off, in Q1 2027 if all goes to plan, but certainly, from my experience so far I would be very happy to recommend RWinvest as a company to deal with. To give a full picture, I hope to update this review when the construction is finished and I own the keys.

Jim · 27 June 2024

★★★★★ 5/5

Trustpilot

We visited Parliament Square…

We visited Parliament Square Development a few days ago with Hannah Joy from RW.Hannah was already waiting for us when we arrived ( a few minutes late, sorry Hannah) and then showed us to our apartment to check on the state of completion. As expected, there were a few things that needed to be remedied. But Hannah stayed on the case and revisited the apartment today to check on progress. She the reported to us with photos that all jobs bar one have been done. Which is a great relief to know!After taking us to our apartment Hannah also showed us round the common areas and the underground parking garage. She gave us plenty of time to look around.Hannah is friendly, approachable and reliable, she behaves in a very professional manner at all times. Thank you Hannah for your support.K. Suchy

Mr · 26 June 2024

★★★★★ 5/5

Trustpilot

Great personalised service

Great personalised service! I was really happy with the service during purchase of my property. Andy and Chloe Walker were with me all through the process and it was great teamwork!The gesture that impressed me most is the way Kallum Holmes offered help to me two months after I became their ‘ex’ client! He called me twice on my international number and proactively helped me through my situation. Made me feel that I really mattered to them and wasn’t just a number!

Sangita · 26 June 2024

★★★★★ 1/5

Trustpilot

Avoid, avoid all 'property investment' companies, it turns out to be more trouble that it is worth

My experience shows that RWI act as pressure salesmen in the primary interest of 1)developers to sell their properties; 2) themselves to get their commission, at the expense of the interests of investors. For example, it is my experience and that of other investors I have heard from, that they present investment options to many investors on the basis that that deal is partially funded via mortgage at market interest rates; this is a marketing tactic they use to try to get you to buy multiple properties. It later transpires that those properties are unmortgageable, which places investors in a tight place. Worse still, for my conveyance, both RW Invest and its principal/developer, Caro, refused to provide crucial fire safety documentation that lenders require to mortgage the property. That is, RW Invest & Caro's actions have the effect of hindering investors' ability to obtain a mortgage, while simultaneously threatening to swallow the deposits of investors. Again putting investors in an impossible situation, and undue stress. Developer orientation - Example: RW Invest had ignored and/or dismissed several internal complaints I had made about their negligence and mismanagement of the conveyance. But, when I posted this review, they tried to have it removed and only at that stage responded to the complaints I made via multiple internal channels.They also failed to secure extensions to complete, in view of the fact that the delay in completion was caused by their & developer's mismanagement of the conveyance. This indicates to me that their primary objective is their bottom line, even if their actions place their investments at a high risk of losing their hard earned investment capital.RW Invest/Caro have poor conveyance management: E.g. myself and a number of other investors were promised an EWS 1 form (a requirement for a building of this specification) for a number of months by both Caro and RW Invest. This doc is necessary to arrange a mortgage. On their representations, we waited for months and that EWS1 never came. Instead of apologising and explaining that to investors, RWI start putting pressure on investors to complete knowing full well that RWI & Caro have prevented investors from completing. That is poor conveyance management & misrepresentation which puts investors at risk of losing £50k, as well as undue stress.Advice for investors considering working with RW Invest:At sales/pre-contract stage you should disregard representations that it's too early to get an AIP, or that the forms, permits etc to apply for mortgage will certainly be given to you at a later stage of construction, or representations made by RW Invest about the mortgageability of the property they are advising you to invest in. If you are relying on mortgage finance for your deal (as RWI advises you to), I would make the property being mortgageable a condition of the agreement to lease, or walk away from the deal. Reviews: I would wait until the end of the conveyance before leaving a review. In my experience, RW Invest sweeten up investors at the beginning (i.e. appearing to be very responsive, diligent, genuine) and then request for a review at that stage. Once you exchange contracts, things take a hideous turn. When you need to speak to someone, your client relationship manager is MIA. Things got so bad that I sent requests to two RWI personnel, to but me in touch with their MD. I was rudely shunned by the RWI personnel. After writing on TrustPilot, I approached them once again, hoping they would now take my complaint seriously & rectify. Instead, they responded justifying their negligent actions & taking an aggressive stance toward me.Very untrustworthy business and I hope for all investors out there RWI and Caro make amends.11 months since reservation - no property, threats to swallow my investment and acute stress due to RWI/Caro.Recourse:I know of & am connecting with other investors who have been misrepresented to by RW Invest & Caro, so should you want to talk/take action, feel free to reach out to my assistant at charlottehaggerty6 on gmail and she'll add you to the group. All the best with your investment journey.RachealUpdate: this is now with The Property Ombudsman. Over a year since RW Invest promised me high yield investment properties. Nothing to show for it apart from lost fees, unbelievable stress and being on the receiving end of corporate bullying from them & developer Caro.Also worth noting, that I'm told by other investors that one of their main developers, Caro, have breached the rental assurance agreement and investors have not been paid rent for 2 years.

Racheal · 20 June 2024

★★★★★ 1/5

Trustpilot

Avoid, avoid all 'property investment' companies, it turns out to be more trouble that it is worth

My experience shows that RWI act as pressure salesmen in the primary interest of 1)developers to sell their properties; 2) themselves to get their commission, at the expense of the interests of investors. For example, it is my experience and that of other investors I have heard from, that they present investment options to many investors on the basis that that deal is partially funded via mortgage at market interest rates; this is a marketing tactic they use to try to get you to buy multiple properties. It later transpires that those properties are unmortgageable, which places investors in a tight place. Worse still, for my conveyance, both RW Invest and its principal/developer, Caro, refused to provide crucial fire safety documentation that lenders require to mortgage the property. That is, RW Invest & Caro's actions have the effect of hindering investors' ability to obtain a mortgage, while simultaneously threatening to swallow the deposits of investors. Again putting investors in an impossible situation, and undue stress. Developer orientation - Example: RW Invest had ignored and/or dismissed several internal complaints I had made about their negligence and mismanagement of the conveyance. But, when I posted this review, they tried to have it removed and only at that stage responded to the complaints I made via multiple internal channels.They also failed to secure extensions to complete, in view of the fact that the delay in completion was caused by their & developer's mismanagement of the conveyance. This indicates to me that their primary objective is their bottom line, even if their actions place their investments at a high risk of losing their hard earned investment capital.RW Invest/Caro have poor conveyance management: E.g. myself and a number of other investors were promised an EWS 1 form (a requirement for a building of this specification) for a number of months by both Caro and RW Invest. This doc is necessary to arrange a mortgage. On their representations, we waited for months and that EWS1 never came. Instead of apologising and explaining that to investors, RWI start putting pressure on investors to complete knowing full well that RWI & Caro have prevented investors from completing. That is poor conveyance management & misrepresentation which puts investors at risk of losing £50k, as well as undue stress.Advice for investors considering working with RW Invest:At sales/pre-contract stage you should disregard representations that it's too early to get an AIP, or that the forms, permits etc to apply for mortgage will certainly be given to you at a later stage of construction, or representations made by RW Invest about the mortgageability of the property they are advising you to invest in. If you are relying on mortgage finance for your deal (as RWI advises you to), I would make the property being mortgageable a condition of the agreement to lease, or walk away from the deal. Reviews: I would wait until the end of the conveyance before leaving a review. In my experience, RW Invest sweeten up investors at the beginning (i.e. appearing to be very responsive, diligent, genuine) and then request for a review at that stage. Once you exchange contracts, things take a hideous turn. When you need to speak to someone, your client relationship manager is MIA. Things got so bad that I sent requests to two RWI personnel, to but me in touch with their MD. I was rudely shunned by the RWI personnel. After writing on TrustPilot, I approached them once again, hoping they would now take my complaint seriously & rectify. Instead, they responded justifying their negligent actions & taking an aggressive stance toward me.Very untrustworthy business and I hope for all investors out there RWI and Caro make amends.11 months since reservation - no property, threats to swallow my investment and acute stress due to RWI/Caro.Recourse:I know of & am connecting with other investors who have been misrepresented to by RW Invest & Caro, so should you want to talk/take action, feel free to reach out to my assistant at charlottehaggerty6 on gmail and she'll add you to the group. All the best with your investment journey.RachealUpdate: this is now with The Property Ombudsman. Over a year since RW Invest promised me high yield investment properties. Nothing to show for it apart from lost fees, unbelievable stress and being on the receiving end of corporate bullying from them & developer Caro.Also worth noting, that I'm told by other investors that one of their main developers, Caro, have breached the rental assurance agreement and investors have not been paid rent for 2 years.

Rach.S · 20 June 2024

★★★★★ 4/5

Trustpilot

My experience and engagement with the…

My experience and engagement with the Admin Chloe was highly responsive & professional to get the process going.

Rashmi · 15 May 2026

★★★★★ 5/5

Trustpilot

An efficient, professional experience from RWinvest.

So far so good. An efficient, professional experience from RWinvest.I bought my first off-plan property from RWinvest in Liverpool’s Baltic Triangle, developer Legacie, and the process has been going very smoothly; contracts have just been exchanged.After my initial enquiry I was contacted by Joshua McIntye, who was very helpful and fully engaged, answering all my questions in detail and generally doing an excellent sales job. Some friends had warned me against investing in off-plan properties, particularly in Liverpool, and seeing a number of negative experiences online had made me rather wary, but the comprehensive information shared with me regarding the processes, protections and the companies’ track records put me at ease.After making the deposit I was happy to be passed on to Chloe Walker in customer care, who guided me effectively through the conveyancing process. The solicitors RWinvest had assigned me seemed to be dragging their feet somewhat, but Chloe made sure there were no issues, or implications for missing the 21 day deadline, and in the end we exchanged contracts just a couple of days late.Completion is some way off, in Q1 2027 if all goes to plan, but certainly, from my experience so far I would be very happy to recommend RWinvest as a company to deal with. To give a full picture, I hope to update this review when the construction is finished and I own the keys.

Jim · 19 June 2024

★★★★★ 5/5

Trustpilot

Perfect

Soon an update is coming just be carefull for now!!!!!!First of all This will be a long review and also I will update according to the process. It is a good company. after registered to their website Dean contacted with me. Dean is amazing. Everything he said was correct and he is helping a lot. we have already exchange the contract and waiting for completion. I ll update here after the completion too. After you agreed to buy Rachel, Sarah and Gary will contact with you. They are after contract team. They are good too. And after you agreed you have to deal with solicitors and official things. Chloe helped us and she was very very helpful and patient to us. So far all is good and waiting for completion. I double checked everything they told me and so far good. You can frustrate from process little bit so be patient little bit. As I said before Dean is key here. He knows a lot he is amazing. He is helping and educating you (ıf you dont know about real estate market). I will continue...

Izzet · 7 June 2024

★★★★★ 5/5

Google

Been looking at investing in some property for a while now and RWinvest couldn't have been more helpful. Had some initial calls at the start to gauge what investments suited us and from then onwards it was a really smooth and transparent process. Big thanks to Andrew and Adam who took us through the different stages of the process. Both really quick to answer any questions and checked in regularly throughout.

Alex · 15 October 2024

★★★★★ 5/5

Trustpilot

Been looking at investing in some…

Been looking at investing in some property for a while now and RWinvest couldn't have been more helpful. Had some initial calls at the start to gauge what investments suited us and from then onwards it was a really smooth and transparent process. Big thanks to Andrew and Adam who took us through the different stages of the process. Both really quick to answer any questions and checked in regularly throughout.

Alex · 10 October 2024

★★★★★ 1/5

Trustpilot

Lost for words.

Sadly leavng only one star in my experience with Rwinvest. Unfortuneatly due to the economic turn down Feb to May last year 2023 i was unable to complete on a New Build property in Liverpool on time as I had a shortfall financially to cover after making two payments and furniture package 3k around £64,000. When my mortgage offer collapsed I explained my situation to the Rwinvest sales team. One was very helpfull in explaining if i could fund the gap there may be a chance i could complete late. With a glimmer of hope on the horision I sold my business to fund the gap and the money was in place all be it two weeks past the closing date. I desperatley contacted Rw for around 8weeks and was told they could not get hold of the developer as they where on holiday and there was no one available. Eventually after several attemps Rw got in touch however said contact a legal representative. Whilst i waited and waited and sold everything i had the property was re sold. Origionally in good faith i handed over my life savings during a Pandemic and the build completed. I sadly found out my fate from the acting solicitor i had lost everything. So no property, no promised income rental and now facing not being able to retire and clear my debts. I read from otheir reviews of great customer service . Yes at the begining. I had the door closed in my face. No return calls. I even asked if it was possible to re invest the lost cash if anyone could help me. I found out after eurovision weekend the property was sold. Looks like i am not alone here. Devasted to say the least.

MR · 5 May 2024

★★★★★ 4/5

Trustpilot

I had to

I had to trust a foreigner first (Daniel Woodbridge) but he convinced me with his professionalism. Rachael Barkley gave me the confidence I needed since I had no similar experience. I was guided by a good team.Unfortunately has been the apartment over a month since completion of purchase still not rented. I think it is a shame because I was told by RW (Daniel W.) that there is a long list of tenants who were interested in renting in this building. I suggest to buyers to insist for a written insurance or sth like that. Everything that says RW should be written and signed.

Maria · 1 May 2024