Trusted Agent profile · Salford

Hunters Worsley reviews in Salford

2.7

★★★★★

693 reviews across 2 platforms

Suite 4, The Granary, 50 Barton Road, Worsley, M28 2EB, Salford, M28 2EB

Hunters's office in Salford, at Suite 4, is rated 2.7 out of 5 across 693 reviews on two platforms, including 141 Google reviews rated 4.3.

Google logo

4.3 / 5

141

Reviews on Google

This office

Trustpilot logo

552

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Salford office, from every platform, shown as written. First names only.

1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025

1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

5/5

Google

Very helpful and easy to contact. They helped me buy my first home with no difficulties and made the whole process stress free! Big thank you to Kim for all her help!

Ben · 20 October 2025

5/5

Trustpilot

Hunters Worsley

When I bought my first property in 2018 I went to Hunters in Worsely, in their cute old office on the bridge- they've now moved to another nice location on the canal- at the time all the nice properties seemed out of my price range, BUT when I sold five years later I decided to sell with them because I remembered going in there and thinking "these are all nice properties"! And I now had a nice property to sell!Daniel came to see my flat and discuss a valuation, he was great and we were able to sit and talk through the process, he had literature to give me and print outs of comparable properties as well as the maths behind the estimates.The photographer Hunters got to take pictures of my place produced some really stunning photos, it looked right out of a magazine.Victoria and her team looked after my property for me. It did take a long time to sell BUT that was because we went into it very positively in October 2022 before the horrendous economy crash.I did have two offers in the first month of the listing but I turned one down and the other fell through because of the location being too far from the buyer's job. After that the country slumped and no one was buying, I'm sure that in normal (non-crashed-economy) times the team would have sold it much quicker. Everyone was very happy for me when we sold the property. The team were very positive and great to speak to throughout, I'm glad I was with them. Thanks Hunters!

Amy · 3 November 2023

1/5

Trustpilot

Money for nothing

Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!

Dawn · 31 October 2023

5/5

Google

Hunters sales team have been really supportive throughout the recent sale of my flat. Dan was knowledgable and approachable when valuing the property and organising viewings. Victoria then managed the sales process and kept me up to date. Victoria coordinated and chased up the solicitors time and again to move the sale forwards, then communicated progress back to me. I’m grateful to the team for their compassion and support through a very difficult period in the property market, thank you again.

Lynne · 25 October 2023

1/5

Trustpilot

Are the staff in the Highfield Road…

Are the staff in the Highfield Road office volunteers on some sort of day release programme ? I can only presume so because no company management in their right mind would pay them to do NOTHING, my 3 messages to request a viewing fell on deaf ears, yet it is still available for rent, appalling behaviour, does the owner of the rental know who they have looking after their property, in this case they soon will, Land Registry gave me the owners details and I am in the process of asking the owner directly for a viewing appointment as their "representatives" are awol.

Jeff · 9 October 2025

5/5

Google

A great big thank you, to Kim and all the team at Hunters in Worlsey. They recently handled the sale of my son‘s property, who incidentally is currently out of the country. In his absence, they took charge of every step of The Sales Process; from the preparation of the superb sales particulars, accompanied all viewings, right down to finding an excellent buyer, and perfectly managed a swift completion within eight weeks. From sale to completion in eight weeks at the Price they said they would achieve. Top marks all round.

Fiona · 23 September 2025

1/5

Trustpilot

UNPROFESSIONAL AND DISHONEST

Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"

DAMLA · 6 September 2023

5/5

Trustpilot

I had an exceptional experience working…

I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.

Alia · 16 April 2026

1/5

Trustpilot

Total scammers!

Total scammers!! Do NOT recommend at all!! I rented with with them for 4 years, was okay at first then it gotten difficult to get things properly fixed, they left us without a fridge and freezer for over a year so I had to buy my own! They send out the same repair men that told me over and over again they could t properly fix various things as it needed updating and my landlord was refusing to update (handyman’s words not mine). We had a mice infestation that I had made them aware of but nothing was done and they ended up coming into the house eating through all my kids Easter eggs and our snacks and my sons make a wish documents amongst other important documents!! I had to pay for the infestation to be sorted, I have paperwork that states the things that needed doing to stop them and they didn’t do half of it!! There was insufficient loft insulation, single glazed windows and no wall insulation so it was beyond freezing unless I had the heating on constantly. They didn’t carpet or decorate in god knows how long!! I paid £2800 deposit to stay in this house!! They then said as I was pregnant there would be too many people living in the property so I said okay can I please have a rent statement to get onto the council and was told by corena she would email this to me but this went on for about 6 months and she then sends me an eviction notice instead so I said okay can I have the rent statement she still refused! A year later I get the rent statement.. then another eviction notice. Their reason was my landlords granddaughter had cancer and needed to sell up to pay for treatment (she knew one of my sons was a cancer survivor and she also knew my youngest son is fighting a brain tumour!) she used my personal circumstances as a tool against me. I tried so hard to move out quickly but eventually got a property with the council.She caused 2 years of horrifying mental breakdowns, I have adhd and so you can imagine the impact it had! She never done and entrance or exit inventory with me, she next done entrance or exit key handover so the crook covered her bases.!! This wasn’t her first rodeo!!I have been informed by neighbours of repairs etc carried out since I left the property and also about the new tennants living there so they never sold the property.Social services are trying to help get my deposit back, the so called deposit guarantee scheme said there was nothing they could do as it was never with them!! So I had a look on company’s house at them… I suggest if your considering renting from hunters you look on companies house at them too!! They are a bunch of scammers and they keep getting away with it!!They have now left us with absolutely nothing! I’m a single mum having to furnish and carpet a house with next to no money struggling to decide if my kids need a bed or food, carpets or gas, curtains or electric!! I was told a survey of dilapidation was being done and that turned out to not be true!! I have asked numerous times about my deposit and she doesn’t reply to nothing! She ignores everything. She has stolen £2800 from me and my children. I have 2 autistic children and 1 is a cancer survivor and 1 has a brain tumour I have a lot of worries already with them without this worry about loosing so much money that was needed to benefit my children. British Gas had to swap the meter as per the request from the ombudsmen and corena Harris told me I’d better put them back I have this and more in messages!! I said I can’t as that is breaking the law and she wasn’t happy at all.. the old meters didn’t work!! I can only hope people do not make the same mistake as myself and put their trust in these despicable people!! Have a look on companies house before considering renting from them!!£2800 is a lot of money for a single mum with 6 children and 3 of which are very poorly and one is fighting a brain tumour you ask yourself what kind of person does that!!

Emma-Louise · 7 July 2023

1/5

Trustpilot

I have just bought a house where the…

I have just bought a house where the seller's estate agent was Hunters. two items to note : 1. their pestering me to prove I had the funds via endless email demands, then when my solicitor raised one issue, total ignorance for 2 weeks. Not good. 2. I feel for the seller in that they totally missed off the presence of a very long private tree-lined driveway, and a full size totally convertable loft.

Robert · 2 October 2025

5/5

Google

Alison is absolutely fantastic! Always brings a welcoming atmosphere and ever so helpful. I would highly recommend Hunters, especially Alison who oversees the rentals!

Alex · 24 September 2024

Agent replied · 11 November 2024

Hi Alex, Thank you so much for your kind words. We really appreciate it!

5/5

Google

From start to finish of buying our first house the service has been brilliant. We dealt with Victoria who always kept us updated throughout and made our buying process a lot easier. Thanks Victoria!

Lauren · 28 March 2024

Agent replied · 11 November 2024

Thank you for you kind review. We really do appreciate it!

1/5

Trustpilot

Hunters Baldock as letting agents…

Hunters Baldock were the letting agents for a recent rental. I found them rude and difficult to the point of enjoying the power they had over me as a nervous tenant in an expensive and competitive market. They piled on the reasons why I might not get my deposit back (which they still have not returned) were useless with actual sums and dates and generally unpleasant.

Jane · 21 March 2024

1/5

Trustpilot

I emailed this useless company 3 times…

I emailed this useless company 3 times over a period of three weeks to inform them that one of their properties had a wildly overgrown hedge and garden that was making the locality look a mess, and also impeding foot and mobility scooter traffic on the pavement. They didn't bother to reply ,so I reported the mess to the city council and wished them good luck in ignoring their emails ! Hopefully the council will do the work and bill these clowns !

Customer · 23 July 2025

1/5

Trustpilot

Leaving flats on zoopla that have been…

Leaving flats on zoopla that have been unavailable for ages- really really annoying i hate you- sad that I can't harm your ratings more but you already have a terrible score

Alice · 1 September 2026

5/5

Google

The whole experience with Hunters was fantastic. From dealing with Daniel at the start and then Victoria helping us with the rest of the process. Victoria was helpful, great with communication and prompt at responses.

WILDHAWK · 28 January 2024

Agent replied · 11 November 2024

Thank you for you kind review. We really do appreciate it!

1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Liz · 13 January 2023

1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Lizzy · 13 January 2023

5/5

Google

Hunters provided the best service I’ve experienced among letting agents, Alison was particularly helpful, kept me updated throughout the process and answered any questions I had + got a nice hamper to welcome me to my new home

Jamey · 25 October 2023

Agent replied · 11 November 2024

Thank you so much for taking the time to write a lovely review, It is really appreciated!

1/5

Trustpilot

I would never ever used this Company…

I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!

Stephen · 28 October 2025

5/5

Trustpilot

Professional Friendly service

Having sold several properties in the past, the service I have received from Emma Bell in Annan Dumfries and Galloway has been exceptional. With her 20 years experience in marketing properties, I found her advice and professionalism second to none.Very friendly, fully informed and as passionate as I am about my property.Her examples of similar properties was really helpful.

Customer · 8 May 2024

1/5

Google

WORST EXPERIENCE OF MY LIFE! MANTHORPE AVENUE! Where do I start…known issue with a property with mould but yet they still let us rent the property for just under £1000 a month. Clearly the issue was covered with paint prior to moving in! Case was opened by previous tenants with the same issue back in June and closed 10 days before we moved in October. No help to reimburse us for the damage caused to our brand new furniture costing over £7,000 in damages as this was our first home. It was only after I said I wanted the property cleaning they offered a company to clean it. Would NOT recommend!! No compensation or refund of rent! subsequently my partner has now had health issues because of the condition of the property. We are now forced to find a new property as this is not how we should be living. Now having to hire a storage unit until a new property is found. I wouldn’t not recommend buying or renting an apartment on Manthorpe Avenue and I would not recommend renting any properties from Paul Brackenridge or HUNTERS!

L'Marl · 25 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters Worsley

How many reviews does Hunters Worsley have?

Hunters's Salford office has 693 reviews across two platforms: 141 on Google, 552 on Trustpilot (across the whole business).

What is Hunters Worsley's rating?

Hunters Worsley is rated 2.7 out of 5 across all 693 reviews, and 4.3 out of 5 on Google from 141 reviews.

Where is Hunters's Salford office?

Hunters Worsley, Suite 4, The Granary, 50 Barton Road, Worsley, M28 2EB, Salford, M28 2EB.

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