Trusted Agent profile
★★★★★
689 reviews across 2 platforms
Suite 4, The Granary, 50 Barton Road, Worsley, M28 2EB, Salford M28 2EB
Hunters's Salford office at Suite 4 is rated 2.7 out of 5 across 689 reviews on two platforms, including 141 Google reviews rated 4.3. The 548 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Salford office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent experience with Hunters
We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.
1/5
TrustpilotOne of my worst experience buying a house from hunters
One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced
1/5
TrustpilotRude, poor service - a must avoid for renters
Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!
5/5
GoogleAMAZING service! The level of professionalism, knowledge and enthusiasm with the team is incredible. These are by far are the best estate agents in the area. Everyone is so friendly, enthusiastic and will go out of their way to help. Alison and the team are amazing at answering any queries and questions swiftly and efficiently. Thank you for the fantastic service that we have received. The service that we received has been truly amazing
Thank you so much for your kind review!
5/5
GoogleI can’t thank Alison, Tracy, and Rachel enough for their fantastic service! From start to finish, they were professional, friendly, and incredibly efficient. They made the whole process smooth and stress-free, always quick to respond and ready to help with anything I needed. Their dedication to providing excellent service really stood out, and I couldn’t be more grateful. Highly recommend Hunters Worsley for anyone looking for outstanding service!
Hi Kimberley, what a lovely review. Thank you so much for this we really do appreciate your kind words!
5/5
TrustpilotExcellant service
Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.
1/5
TrustpilotAwful customer service
I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!
1/5
Trustpilotillegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)
1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self
5/5
GoogleAlison was extremely helpful in expediting our move into a new rented property. From viewing the property to moving in, the whole process took just one week. Whenever there was the slightest of delays in referencing, Alison immediately chased these up on our behalf to get this done quickly. The welcoming hamper was an extremely kind gesture and I wouldn't hesitate to contact Alison if I ever needed anything in future. Thank you for helping both my partner and I find our new home!
Thank you so much for taking the time to write a lovely review, It is really appreciated!
1/5
TrustpilotMy experience selling a property in the…
My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”
2/5
TrustpilotPaul
At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done
5/5
GoogleWe let our property through Hunters & couldn’t have been in better hands. Throughout the process Rachel, Alison & Tracy kept us up to date with the progress and we now have lovely tenants. The professional service we experienced made the process a breeze & we highly recommend Hunters if you’re looking to rent your property.
Thank you for your kind review, it was a pleasure to find you lovely tenants
1/5
TrustpilotRobot refused to give me a viewing
Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.
2/5
TrustpilotDisappointed
Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.
1/5
TrustpilotAvoid with all cost!
Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack
1/5
Trustpilot"Avoid Hunters Property Management
"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.
5/5
GoogleI just wanted to say a big thank you to Alison for her professionalism and support throughout the entire process. She made everything so easy and straightforward, which I truly appreciated. It was a smooth experience from start to finish, and her clear communication and efficiency really stood out. Highly recommended! Niall
5/5
GoogleI have dealt with Hunters in Worsley as a landlord and recently to sell my house. The whole team are amazing and extremely personable, especially Kim. She sorted out any problems with the conveyancing without delay. I cant recommend this team enough and would not hesitate in using them again.
5/5
TrustpilotThank you Jasmine
Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.
1/5
Trustpilotlettings fees are very high
For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.
5/5
GoogleThe hunters team were brilliant in helping us secure our dream rented property. Alison was fantastic start to finish and made the process super simple and stress free. Really friendly, welcoming and was always just a phone call - thank you Alison!
Hi Sean, Thank you so much for your kind words. We hope you are very happy in your new home.
5/5
GoogleWell, where do I start. We thought that selling our house would be easy but boy did it seem like hard work. Without Victoria Mercer being there throughout the whole process, we probably wouldn't of got to exchange. I felt like I constantly hounded her and she never had a problem with me doing so. Always answered the questions I needed, poked the people that needed doing so and wasn't afraid to get us to where we needed to be. I would also like to thank Vicky Pratt for being the go to when Victoria wasn't around, you were a god send. I recommend Hunters to anyone and I thank you so much. I can finally leave you alone :)PositiveResponsiveness, Quality, Professionalism, Value
Gemma Thank you so much for your lovely comments. We do pride ourselves on our Customer Service and to read the wonderful comments about members of the team here at Hunters Worsley makes all our hard work in trying to achieve this worth while. Have a wonderful Christmas in your new home. Julie - Branch Manager
5/5
GoogleWhat should have been a straight forward sale and purchase seemed to take forever but I couldn't thank Victoria Mercer for all of her help to get this sorted before Christmas! She was always very attentative on her emails and phone calls and for what was a stressful time she made us feel at ease! Would definitely recommend using Hunters. Also a big thanks to Vicky Pratt for her help getting the ball rolling to get our house on the market after a chance meeting one new year!PositiveProfessionalism
Holly. Thank you for your lovely words and we hope you are very happy in your new home.
5/5
TrustpilotI have only great things to say about Hunters Middleton!
I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Salford office has 689 reviews across two platforms: 141 on Google, 548 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Hunters Worsley is rated 2.7 out of 5 across all 689 reviews, and 4.3 out of 5 on Google from 141 reviews, checked 9 October 2026.
Hunters Worsley, Suite 4, The Granary, 50 Barton Road, Worsley, M28 2EB, Salford M28 2EB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.