Every review we hold for the Sale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe Property Man has managed one of my properties for a number of years in a very professional yet friendly manner. They are always contactable and always keep me fully informed in regards to tenants.
They are very fair and honest over maintenance issues and unlike some letting agents they always send the original invoice from the tradesman / contractor carrying out the job.
Recently I decided to sell this property. The Property Man handled all aspects of the process even dealing with a very poor conveyancing solicitor!
I highly recommend Rob, Wendy, Kathryn and the rest of the team at The Property Man to handle all your needs in regards to property, whether letting, renting, buying or selling.
In a property world, that unfortunately these days contains many dubious characters, the people at The Property Man will not let you down.PositiveResponsiveness, Quality, Professionalism, Value
Frederick · 25 August 2021
★★★★★ 5/5
GoogleWhen we rang The Property Man for a free valuation of our property, it was the first time we heard of them. To our delight, they were speedy, efficient, friendly and unbelievably personal. Kim Neilson was our agent, and she was indeed like family by the end of the process. This is due to her commitment and willingness to openly answer any questions we have even regarding out onward purchase and general market advice despite not being managed directly by them. Highly recommended beyond doubt.PositiveResponsiveness, Quality, Professionalism
Adham · 25 August 2021
★★★★★ 5/5
GoogleI had never heard of the Property Man before ringing up to view a property, at which point I booked in to have my property valued. The friendly and approachable Kim was amazing throughout the whole process and how they kept me up to date on everything. Would recommend for a stress free house sale!
Now knowing there are fixed fee estate agents I would consider my options further in the future and hopefully the Property Man will offer this service too.PositiveResponsiveness, Quality, Professionalism, Value
Nicola · 25 August 2021
★★★★★ 5/5
GoogleWe'd originally listed our house with another agent in the area. It wasn't working out and we were recommended to use The Property Man by some good friends. We are so happy that we sacked the other agent and signed up with The Property Man!! I wish we had made the change sooner.
From the moment Kimberly arrived to value our home she was friendly, knowledgeable and professional. We knew we would be in safe hands and that she would be devoted to selling our home. Nothing was ever too much trouble for her. She was always there to answer our questions and assist us.
Within hours of our home being listed we were getting viewings and it wasn't long before our home was sold.
During this process Kimberley always gave us honest feedback which we found valuable and helpful.
Kathryn was also amazing - there to help us with queries and guide us along the way making sure everything was kept moving and on the right track.
If you are looking to sell your home don't waste your time with any other estate agents... go straight to The Property Man for honesty and results.PositiveResponsiveness, Quality, Professionalism
Celebrant · 25 August 2021
★★★★★ 5/5
GoogleRob and the team at The Property Man have just completed a sale on our family home that had previously been on the market for over a year with two other agents (with no success). Rob managed to secure three offers within the space of two weeks! This was down to their honest and informative descriptions, video and photos of the property.
The communication throughout the whole process was brilliant, allowing every viewing to be as successful as possible and keeping us informed of the progress. The advice and guidance from start to finish was first class. Rob, Kimberley and Kathryn felt like part of the family and respected the property sale as if it were their own family home.
We are thrilled with the result and can not recommend The Property Man highly enough. A professional, honest, dedicated and all round fantastic team, Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Philip · 25 August 2021
★★★★★ 5/5
GoogleHuge thanks to the team at The Property Man. An extra thanks to Rob for such an informative viewing, and to Wendy for such clear and regular contact both prior to moving and after. Such a friendly, helpful, professional and efficient team. from Viewing to first day of let in 5 days... over a bank holiday weekend! Very attentive in their communication, with clarity and professionalism at all times. cannot recommend enough!
Rowan · 30 September 2022
★★★★★ 5/5
GoogleI was recently involved in a chain with a property Kimberley managed. The chain was very long, complex and tricky to manage. Kimberley went above and beyond, doing all she could to make sure that all transactions in the chain remained in tact and provided excellent communication to all throughout, I very much hope to work with her again in future.
Eleanor · 10 September 2023
★★★★★ 5/5
GoogleExcellent service from the start. Kimberley arranged all the viewings, keeping us up-to-date all the way through even chasing Solicitors for us. Also, whenever we phoned the office Wendy was always very professional in helping with our queries. We would definitely recommend The Property Man when selling your property.
Bernie · 28 May 2021
Agent replied · 28 May 2023
Hello Bernie & Arthur
Thank you for your review. It was lovely working with you to achieve a sale. Good luck in your new home.
Thank you
Kim, Rob and Wendy
★★★★★ 5/5
GoogleRob and Wendy found me my three tenants pretty quickly and easily. Rob is a great guy to deal with - friendly, quick to respond, and goes out of his way to help and advise. Good value too. So nice not to be ripped off by a letting agent!!
Kay · 28 May 2021
Agent replied · 28 May 2023
Kay, Thank you for your review. It was a pleasure to deal with you and find you three fantastic tenants. Sometimes its not always about the money, with some agents its just property, with us its personal. Regards Rob
★★★★★ 1/5
GoogleAbsolutely awful experience with this agent - after travelling from Birmingham to Manchester to see a property (my fathers poorly in hospital but I was asked to view it so we could secure a deal) we were the first to call and view, ‘Gerry’ pretty much promised us during the viewing that the outcome would be favourable and she would ‘spin’ it to the landlord to ensure we got the house however I simply got a text the next day to say we had been unsuccessful. Disgusting, shady behaviour - avoid avoid avoid!
Tracey · 15 June 2023
Agent replied · 22 June 2023
Tracey
Firstly, sincere apologies that we did not meet your expectations when viewing this property.
As the Director and owner of The Property Man my number one priority is excellent customer service for all our clients including Tenants, Landlords, Buyers, and Vendors. So, I was clearly shocked to see that you felt the need to leave us a 1* review.
This is why within 2 hours of receiving the review I called you personally and discussed your experience directly.
Whilst I appreciate the time restrictions, we had on the phone I was unable to explain our process when applicants view and want to apply for a property.
With this property we received over 30 enquiries, and we booked in 13 viewings all within a fifteen-minute period. Yes, you were the first to enquire and the first person to view but unfortunately, we do not take applications on a first come first served basis, we feel that everyone who views should have the opportunity to be considered for an application. Once we receive a list of potential applicants we discuss with the landlord. It is always the landlord’s decision who they put forward for the property. However, we can advise the landlord if we felt that a particular applicant stood out over and above the others. Out of 8 applicants you were in our top 4.
As I was not in attendance at the viewing, I can only take your word for what was said at the viewing even though it conflicted with Gerry’s turn of events. Gerry is a highly experienced lettings manager and I have never had to discuss issues regarding her ability before. I’m on the fence here.
One thing I never want is an unhappy client, that is why I called you and I am glad you accepted our good will gesture of paying for your fuel costs to cover your 170-mile round journey for which you kindly accepted, and payment was sent within the hour.
As an agent with over 200 five-star reviews over different platforms we feel that we should be reviewed on the whole experience even complaints and I would like to hope that how I dealt with this issue might rate us higher.
Finally, I wish you all the best of luck with your search and hope you can secure the perfect property that suits your needs.
Regards
Rob Smith. Owner & MD, The Property Man Estate Agents.
★★★★★ 5/5
GoogleI used the team at The Property Man to let out a house. They were outstanding from beginning to end. Wendy was quick and responsive and really helpful dealing with any questions. She found tenants really quickly and the whole process was easy and stress free. Would really recommend their services.
Anna · 14 April 2024
★★★★★ 5/5
GoogleThanks to Kimberly and the team for dealing with my house sale
I dont think there’s anyone out there that offers this level of service
Thanks guys
Mickdoohan69 · 14 April 2025
★★★★★ 5/5
GoogleRob and his team at The Property Man have been great. From the initial viewing which was well organised and stress free (in the height of COVID lockdown!) to the final few days of completion, everything went smoothly. Communication was quick and easy. Would highly recommend.PositiveResponsiveness, Professionalism
Dan · 25 August 2021
Agent replied · 28 May 2023
Hello Daniel, Thank you so much for your 5* review. Good luck in your new home (and remember us when you move again).
Thank you
Rob and Team
★★★★★ 5/5
GoogleFantastic service! The communication I received throughout the whole process was speedy, clear, and most importantly, friendly! Kim was so kind in arranging a few viewings of the property for me, and was so helpful when things weren't going quite to plan. I would highly recommend the team.
HOLLY · 28 May 2021
Agent replied · 28 May 2023
Hello Holly
Thank you so much for your review. Enjoy your apartment and remember us when you want to move again :)
Thanks
Kim, Rob and Wendy
★★★★★ 5/5
FacebookExcellent service from Jess and the team from start to finish. Very thorough and great communication throughout. We can highly recommend 👌🏼
Darren · 15 December 2023
Agent replied · 23 October 2025
Thank you so much ❤️
★★★★★ 5/5
GoogleFrom start to finish the Property Man have been fantastic throughout the whole conveyancing journey, great communication and attention to detail with a team that really care about the customer .. thank you 🙏 😊 …
Michael · 31 March 2026
★★★★★ 5/5
GoogleHouse bought/sold with them - March 2020 - ...Had the pleasure of using The Property Man (Cross Street, Altrincham) to buy and sell our house. Went to view a property that was been sold by Rob from The Property Man and was impressed by how personable and professional he was. We decided to then sell our house through The Property Man, and me and my wife are really happy we made that choice. During the process we dealt mostly with the friendly and helpful Jackie from their office. Jackie made the process smooth and easy and kept the comms going between all parties. They say moving house is THE most stressful experience. I have to say i didn't find it stressful. Thanks lots to The Property Man. FYI - It was a fixed fee, so this made us feel extra comforted.PositiveResponsiveness, Quality, Professionalism, Value
Rick · 25 August 2020
★★★★★ 5/5
GoogleAbsolutely 5 star.... so so glad we chose the Property Man
Kimberly,Jessica and Nathan guided us through the whole process. We were involved in every aspect of decisions and feedback.
Really can't recommend highly enough.
The Wattsap chat was fantastic because it involved us every step of the way.
Such a friendly, approachable, inclusive service anybody would be hard pressed to find. Thank you team for making a painful process bearable.
Ruth · 14 April 2025
★★★★★ 5/5
GoogleMany thanks for all your help. You have all been great at keeping us updated at all times etc. A great service and I will be recommending you to all my friends and family. Very well done!
Garry · 14 March 2026
★★★★★ 5/5
GoogleJust purchased a property with The property man. I would truly recommend buying through themselves. Being a first time buyer I had no idea what I was doing but was talked through by Kathryn and Jessica the whole process. Emails were answered promptly and always on the end of the telephone to answer my questions.
Thanks girls for all your help purchasing our new home.PositiveResponsiveness, Quality, Professionalism, Value
Samantha · 25 August 2022
★★★★★ 5/5
GoogleKimberley provided great support through the buying process for my elderly parents. She helped us navigate the best way to deal with various stakeholders and moving challenges over the last few months. We would recommend Kimberley and The Property Man.PositiveResponsiveness, Quality, Professionalism, Value
Steve · 25 August 2021
Agent replied · 28 May 2023
Hi Steve,
Thank you so much for your review. It was an absolute pleasure to work with you and your parents. I wish them the best of luck in their new home.
Thank you again
Kimberley
★★★★★ 5/5
GoogleSuch a fantastic, friendly, professional team, at The Property Man! I bought a house through them and Kimberley was fantastic at keeping me up-to-date with the process, negotiating my requests, and generally looking after the purchase. Would certainly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Christy · 25 August 2021
Agent replied · 28 May 2023
Hello Christy
Thank you so much for your five star review. Good luck in your new home.
Thanks
Kim, Rob and Wendy
★★★★★ 5/5
GoogleJust completed my late Mum's property sale, I cannot recommend this company enough, all the staff are amazing, so helpful and genuinely caring, it's been such a journey and they could not have helped me more, Jessica, Kimberly, Nathan and Rob are a first class team.
Julie · 14 December 2025
★★★★★ 5/5
GoogleExceptional ! Rob, Jessica and Kim could not have been more proactive in the sale of my house !! We are spoilt in sale with some excellent agents and I have used many of them professionally and personally, however Rob and his team went above and beyond taking a calm and measured approach to all the usual hiccups of a house transaction..great works guys ⭐️ ⭐️ ⭐️⭐️⭐️
RED · 1 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
