Trusted Agent profile
★★★★★
295 reviews across 2 platforms
69 Cross Street, Sale, M33 7HF
The Property Man's Sale office at 69 Cross Street is rated 5.0 out of 5 across 295 reviews on two platforms, including 285 Google reviews rated 5.0.
Every review we hold for the Sale office, from every platform, shown as written. First names only.
5/5
GoogleThe Property Man experience was First Class. From start to finish the team was supportive, reassuring and extremely efficient. The communication of the What's App group was effective and meant that everyone involved was always up to date. Queries were followed up and reported back almost instantly. Our situation was quite complex so to know that such a good team were there made a big difference.
4/5
GoogleKim was excellent at promptly doing the valuation of my apartment and due to the market it sold really quickly. I can't say the same of PLS the conveyancing solicitors (who TPM said they were ok). So stay clear of PLS. On completion, the staff in the TPM office were very curt and not friendly. I don't know why this was but it isn't what I expected. I feel that once the completion happened I've finished being their customer forever and I haven't heard from The Property Man since. I have had much better experiences elsewhere.
Hello Sara, Thank you for your review. It was an absolute pleasure to sell your apartment. I am sorry that you felt we were curt and unfriendly on completion, this was genuinely not the case. Any client of ours is always a client and we're always here to help/ offer advice if needed. Anything we can help with please get in touch we'd be more than happy to help you. Thank you Kim Neilson, Sales Manager
5/5
GoogleI can’t recommend the property man enough, and thank them so much for all their help with the long process of selling my property. Jessica, Kim and the team are so brilliant. They make the stress of selling a property such easier. They communicate with you at every step and answer any questions you have straight away and help with everything they possibly can.
5/5
GoogleI and my wife purchase a house through Nathan of the Property Man. Nathan is a diligent and smart agent that he helps us to follow every issue with the seller. Also, every time we have queries to Nathan during transaction process, he immediately helps to sort these out for us. Finally the house transaction is completely successfully. We thank you Nathan so much.
5/5
GoogleKimberley sold my house in 12 weeks, evidence her experience can deliver a first class bespoke service. With her friendly approach, excellent communication skills, she got the balance right in managing mine and the buyer ‘s requirements. Thank you so much for all the hard work you put into making it happen. I have been with The Property Man for 10 Years and can highly recommend their professional lettings and sales services. Rob, Kimberley & Wendy, you’re the best. Philippa
Thank you for your kind words Philippa. It was a pleasure to work with you on the sale of home and we look forward to continuing to help you with your rentals! Thank you Rob, Kim & Wendy
5/5
GoogleI would highly recommend the Property Man to anyone. They offer an exceptional personable experience, we had a very tricky/complex sale and purchase. The team were so reassuring and skilled in guiding us through each step. Jess, Kimberley, Nathan and Rob in the office is unbelievably good at pushing solicitors and estate agents alike, as well as keeping us updated. Thanks again to everyone at The Property Man for helping us move into our dream home!
5/5
GoogleWe were buying a house listed with The Property Man and the whole process was made as simple as possible thanks to Nathan. Clear and transparent communication throughout every stage of the process from negotiation through to completion. Not sure we would have got there with another agent. Thanks for all of the effort to find the right deal for both parties
5/5
GoogleWhen I decided to sell my property I knew I wanted to use The Property Man. This was because I had recently viewed an apartment which I had been shown round by Rob, Mànaging Director of the The Property Man, who impressed me with his friendly but business like attitude. The agent I had to sell my property was Kimberley. Right from the start she was friendly, smiley and put me at ease. At the age of 81, selling the property was a 'big deal' but she guided me through and was always on hand when i was anxious or had a query. Towards the end it was Kimberley who pushed for a satisfactory exchange and completion date for both myself and the buyer. She is a star. I also spoke to Wendy on numerous occasions who again helped to guide me and put me at ease when I had a query or leave a message for Kimberley. i WOULD DEFINITELY RECOMMEND THE PROPERTY MAN.PositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you so much for your kind words and I'm so pleased we managed to achieve you a sale and get you moved. Rob, Wendy and I wish you the best of luck in the future. Thank you Kimberley
5/5
GoogleWould just like to thank Kimberley for all her hard work on our house sale. Kimberly has been brilliant all the way through from getting our house on the market and arranging viewings right the way through to completion. We have been kept up to date with everything and Kimberley even chased solicitors etc on our behalf. Would 100% recommend and we will be using The Property Man should we need to in the future. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Hi Melanie, Thank you so much for your kind review. It's been lovely to work with you to sell your house and get you in your dream home. Good luck (and remember us when you move again) Thank you Kim
5/5
GoogleIf you looking for an independent Estate agent to sell or manage your property for letting then go no further Rob and the team at The Property Man have been amazing, we have sold 2 properties and bought with them over the last year . Rob, Kimberley, Kathryn and Jess thank you, your support, professional, communication and efficiency is outstanding! Kathryn would always be there with regular update even chasing the vendors solicitors to keep everything on track. Can’t thank Rob and the team enough. XPositiveResponsiveness, Professionalism
Thank you for your review Teresa. Good luck in your new venture. Thank you Rob & Team
5/5
FacebookBetter late than never because The Property Man and his team deserve full recognition for the superb. job they did on selling our family home. Your video of our home was perfect, honest in showing the house for what it was, a much loved home ready to be modernised for the next generation. Thank you for the attention to detail and the communication with us throughout. We are told that selling your home is one of life’s most stressful events NOT SO with The Property Man. I cannot recommend Rob and his team highly enough. THANK YOU. Louise Neave “Roundhill”
Louise Neave. What a lovely comment and recommendation. Thank you for the opportunity to sell your family home. Honestly it was a pleasure. Regards Rob and the team.
5/5
GoogleIn September 2020 I posted a request an M33 Facebook site looking for recommendations for a local Estate Agent to sell a property for me in Sale. I was overwhelmed with responses from various people but there was a common theme amongst the recommendations. Kimberley Neilson of The Property Man. I arranged to meet Kim and agreed for her to sell my property. Kim is extremely professional, she did a fantastic job of marketing my property which was in need of modernisation and a sale was negotiated in about ten days from it going on sale. Kim kept us fully appraised throughout the process and despite one unforeseen hiccup the sale went through in about twelve weeks. Kim is extremely professional and personable. The property man’s fees are competitive. I would have no hesitation in recommending Kim Neilson to anybody selling their property.
Hi Mark, Thank you so much for your review. I really enjoyed working with you to achieve a successful sale. Thank you for choosing The Property Man. Thanks Kim
5/5
GoogleCant thank Kim enough at the property man, a proffesional but friendly service and always happy to go the extra mile. Keeps you informed qt every stage provides weekly updates even if theres no update but just a friendly hello so you dont think your forgotten about. Not only 1 house been sold with the property man but now this is my second and wouldn't recommend family and friends go anywhere else. 1st class service. Thank you once again😁
Thank you for your review Ambah, its been an absolute pleasure to work with you. Good luck with your home home (you know where we are when you move again ha) Thank you Kim, Rob and The Property Man Team
5/5
GoogleAfter a drawn out negative experience with another local agent, we moved our property to The Property Man and our house was sold within a month. They helped find contractors for a few small jobs and helped get the property ready for viewings. We received 3 offers and have just completed with the best offer for us. They kept us informed throughout and were always professional and approachable. Would highly recommend! Thanks for all your hard work team x
5/5
GoogleWe purchased a house through this agency and it was just perfect. The agents were nice, always keeping you up to date ,they were very honest. I would like to especially give a big thanks to Nathan as it was our first time purchasing and he gave the best advice and was very honest
5/5
GoogleThe property man team are EXACTLY what customer service should be. Kimberly and the team, you are all stars and thank you for truly proving how customer focused you are. I am incredibly grateful for the kind gesture and the respect you offered me to have a conversation surrounding a misunderstanding. Nothing is more respectable about a company than their ability to deal with issues appropriately.PositiveResponsiveness, Professionalism
Hello Minaa, Thank you for your call. It was great to speak to you. Good luck with your property search. Warm Regards Kimberley and The Property Man Team
5/5
GoogleAbsolutely the best estate agents! (I've moved a lot) From the start Kimberley's enthusiasm & research on the market was brilliant. From start to finish Jess was amazing, dealing with a lot of issues in the chain. We highly recommend the team at The Property Man and the solicitors they use.
5/5
GoogleI have had a really great buying experience with the Property Man start to finish, especially with Jessica as the sale has progressed - she has been so helpful, communicative and a pleasure to work with. It’s made the process as a first time buyer much easier. Thank you Jess!
5/5
GoogleI just bought a flat via The Property Man and I was very impressed with the service from Kim, Kathryn and the team. They went above and beyond to chase solicitors in the rest of the chain when there were delays, as well as keeping me informed of progress. Not your average estate agents. Would happily use again. Thanks 2023 update: After two years I have now decided to sell my flat as we are upsizing. I couldn’t have been happier with the service by Kim and Jessica who once again went above and beyond when chasing other parts of the chain. We are now moving out the area so may not be able to use TPM again but wouldn’t hesitate to recommend!!PositiveProfessionalism
5/5
GoogleAbsolutely first class service from all the team at The Property Man across all elements of our recent house sale. Totally professional and quality service from first meeting through to sale completion. The exceptional high quality of the marketing materials and presentation of the property resulted in multiple early enquiries, viewings and offers and an agreed sale in just over a week. All the staff team were really exceptional in keeping us updated continually, providing genuine help and information and providing highly competent advice and guidance throughout the relationship with us. It has genuinely been a stress free process with a genuine caring collaborative approach by the team. Thank you to all of them and I would wholeheartedly recommend The Property Man team to anyone looking for outstanding customer service.
5/5
FacebookThe whole team at The Property Man are amazing , their high tech marketing with Drones and videos and then their instant communication via Whatsap is great. Can’t recommend them enough .
Thank you Gaynor, it was such a pleasure to work with you to sell your beautiful home 🏡 Good luck in your new home 🫶🏼
5/5
GoogleI had a really good experience buying my home through Kim at The Property Man. From the initial viewing right the way through to the day of completion Kim was always quick to offer updates and advice and helped me to chase solicitors when necessary. As someone who hadn't bought a property before with a lot of questions and confusion I was very grateful for the service Kim offered!
Hi Cat, Thank you for your review. It was an absolute pleasure to work with you. Enjoy your new home. Thank you Kim, Rob and The Team
5/5
GoogleWith excellent support from Jessica and the team we have just completed the purchase of my sister in laws new flat in Sale. I can highly recommend Jessica and the Property man team whether your buying or selling - they won’t let you down - Thanks Jes
5/5
GoogleExceptional estate agent! We have just bought a property through The Property Man and I would not fault the service. Jess and the team were superb throughout and reassured us every step of the way. Jess was always available to answer any questions or resolve any issues. She is friendly and down to earth and we knew we could trust her to respond quickly and support us with any queries. We would not hesitate to recommend The Property Man! Even though they're not a local estate agent to us we would use them if we were to move house again. Their video tours and customer service make them the estate agent to use!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Property Man's Sale office has 295 reviews across two platforms: 285 on Google, 10 on Facebook.
The Property Man Sale is rated 5.0 out of 5 across all 295 reviews, and 5.0 out of 5 on Google from 285 reviews.
The Property Man Sale, 69 Cross Street, Sale, M33 7HF.
