Trusted Agent profile · Sale
★★★★★
324 reviews across 2 platforms
95-97, School Road, Sale, M33 7XA
Jordan Fishwick's office in Sale, at 95-97, is rated 4.1 out of 5 across 324 reviews on two platforms, including 154 Google reviews rated 4.6.
Every review we hold for the Sale office, from every platform, shown as written. First names only.
1/5
TrustpilotJust a nightmare
Just a nightmare, they treat tenants like pure dirt even though their staff definitely rent as well... It's laughable really but expected from a bunch of uneducated jobsworths - check the website to see the state of the type of people you have to deal with!
5/5
TrustpilotJoely deals with any issues efficiently…
Joely deals with any issues efficiently and helpfully and the firm are prompt in replying to any emails or calls, which is really helpful.
thank you for taking the time to share your feedback, much appreciated
5/5
TrustpilotA really positive and pleasant…
A really positive and pleasant experience . Saffron did a professional job and it was a pleasure to meet her .
thank you for taking the time to share your thoughts, it's appreciated
1/5
TrustpilotUnsolicited Marketing Emails
Inquiries about a property via Right-Move and was spammed with unsolicited marketing material from Jordan Fishwich.Emailed to state that a prospective client must provide confirmation of their subscription before receiving marketing material, as outlined by the ICO.Received blunt replies from the so-called director "Martin" that stated I agreed to Right Moves Terms of Use.I agreed although this does not cover them obtaining and using my information for such purposes. Had Right-Move emailed me directly, this would not have been an issue.Right Moves' terms of use clearly state that permission is not given to third-party companies to use this data for marketing purposes and site users have the option to opt-out of direct marketing.Martin Refused to acknowledge their breach of GDPR, so I have escalated my complaint to the attention of the ICO.I suggest they employ a compliance department to ensure they are adhering to data protection legislation.
5/5
TrustpilotThank you
Debbie and Alex in the office made the process of finding a property to rent very smoothly. Both ladies I found very efficient and super helpful during the process and without them I know I would have had a totally different experience. Thank you again- Claudia Garrett
5/5
TrustpilotA quick and efficient experience
A quick and efficient experience. Joely in particular was extremely helpful in giving me all the information I needed. Definitely recommend.
thank you for taking the time to let us know your thoughts, very much appreciated
1/5
TrustpilotBeware potential renters
Beware potential renters. On viewing a property, shown around by Debbie, she initially apologised for the state of the property explaining that the landlady was aware and that the property would be fully redecorated and professionally cleaned before I took possession. I moved into a house that had not been in any way decorated and I had to clean and clean, including cleaning the previous tenant's excrement from the toilet. Additionally the property was advertised as unfurnished but I was made to accept and store several items belonging to the owner.On trying to resolve issues later in the tenancy (not managed by Jordan Fishwick but by the owner), Debbie sided with the landlord and said that the condition of the house was perfectly acceptable.So beware that when you are viewing, especially if you are a first time renter in a desperate position as I was, the estate agents will say anything to get the property let.At the end of my tenancy, still getting emails from Jordan Fishwick about viewings, I wrote a very polite email to Debbie to explain I was no longer in residence - I got a very curt reply with no word of thanks.Very poor customer service with Debbie all round although every dealing I had with Jordan in the same team was very good (he just didn't really have anything much to do with my tenancy)
5/5
TrustpilotThe Manchester branch of Jordan…
The Manchester branch of Jordan Fishwick deserve a special 5* review. I rented my flat in Manchester with them 2 years ago, and since having a bad experience with my previous agency, they have changed my opinion on estate agents! So professional, very affordable, would highly recommend. (Can't speak for any other Jordan Fishwick branches as I only have a property listed with the Manchester branch). Thank you to the team there, they make my life so much easier and less stressful.
5/5
TrustpilotFriendly and efficient
Friendly and efficient. Always available when you call. Very proactive and good communication throughout. Would recommend.
5/5
TrustpilotAlthough there were difficulties at…
Although there were difficulties at times Jordan Fishwick and in particular Broghan Wilson sorted everything out very quickly for us as well as Lucy and Simon.. Full marks.
5/5
GoogleWhat an amazing experience, from the fabulous Olivia finding us our new family home, to the smooth process afterwards from Emily, who made actually buying the house simple (thanks ladies). No over valuing and/or pushing for long negotiations - Jordan Fishwick in Sale, you were brilliant!
5/5
GoogleI recently bought my first house and would highly recommend Nicola and the team at Jordan Fishwick - great service, quick to come back to responses and really helpful
5/5
GoogleMy sale and purchase through JF all went through seamlessly & without a hitch. Communication and attention to detail from Chris was second to none. Would defiantly use again & highly recommend 👌PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGood service all round from Nicola and the team. Good screening of buyers and were quick to assist when our buyer messed us around. Made the process easy from valuation to Sale. Always available for queries.
1/5
TrustpilotI have rented a house through the…
I have rented a house through the property management side of Jordan Fishwick for nearly 3 years now & I have experienced very poor service in regards to actioning repairs & replacement items. On first moving into the property I alerted staff to a leak in the outer house that has never been repaired. In November of last year the gas fire in the lounge became unsafe & needed replacing, after numerous phone calls someone eventually came & measured up for a new fire, but I’m still waiting. I expect they are waiting for flaming June to fit it, having left me and my 2 children to shiver through the winter months. Shameful!
1/5
Trustpilot9 year tenant
Having been in property owned by Martin Fishwick for 9 years we had been issued a section 21 as we were told the landlord was selling the property. This is absolutely fine and we were told a very long winded narrative about him down sizing his portfolio, etc, etc.Well what a shock the property is now back on the rental market - with new carpets that we were promised 9 months ago.Their entire team is a complete shambles with new rental documents allegedly issued - then when we did receive them frequent mistakes between covering letter and actual documents.Our list of issues with the property were constantly ignored including windows unable to be opened for 5 years and 16 weeks of a hole in our roof so it rained into our bedroom. The issues were always detailed during our regular property inspection.All in all would never recommend or suggest using such a horrific company.Only good thing is we did get our deposit back however the exit report is clearly written in favour of Jordan Fishwick and bore little or no reflection to the photos that we took at both the beginning and end of our tenancy.
5/5
GoogleRecently purchased a house through Jordan Fishwick. Nicola and her team were very helpful and promptly responded to our phone and email queries. Thoroughly recommend Jordan Fishwick, Sale.
5/5
TrustpilotExcellent support with finding a rental…
Excellent support with finding a rental Debbie was so helpful and worked very hard to provide an excellent service and got us the perfect house thanks so much
5/5
GoogleGreat service with helpful staff . Would highly recommend.
5/5
TrustpilotRecently purchase a house in Glossop
Recently purchased a house via Jordan Fishwick Glossop. They were brilliant throughout, great communication and kept be up to date daily on the progress of my purchase. Really appreciate the support, particularly from Debra who was very helpful.
1/5
TrustpilotBad experience
Throughout my stay, most of my complaints were ignored till the end of my tenancy, it was left unsolved.Had issues regarding refund of deposit, claims without evidence were made during check-out to attempt to deduct my deposit. This is an unprofessional practice. Some of the issues during check-out had been complained by me when I moved in, but it was ignored. However, for the same issues I raised that were left unsolved, they want to deduct my deposit to solve it for the next tenant. It was totally unreasonable when it was never solved for me in the first place. This caused a huge delay in refunding that took us few months after I moved out.
2/5
GoogleHaving 1.5 years as a tenant under this agency, I was unable to get almost any repairs done, leaving me to repair the property. This was mainly due to a very poor landlord however the inconsistencies and lack of communication were things that Jordan Fishwick's absolutely failed on. This would have been a 1 star review had it not been for Chelsea Madden who was absolutely fantastic even after they stopped managing the property.
5/5
TrustpilotGood communication all the way through…
Good communication all the way through the process
5/5
TrustpilotExcellent estate agent
Excellent estate agent. Cannot praise them enough. Held my hand throughout a difficult sale where a link, further down the chain, proved to be a nightmare. They really do care and they are professional, helpful and above all kind.I really wouldn't go to anyone else.
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