Every review we hold for the Sale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe really appreciate Jordan Fishwick working to help us with the sale of our house. All of the team were very helpful so a sincere thank you to each and every one of them, and thank you especially to Nicola who worked very closely with us throughout the process and helped us on this journey! We wish the best for everyone at Jordan Fishwick and hope the company can keep providing a great service to people in the housing market!
Ehsan · 11 October 2025
Agent replied · 10 December 2024
Thanks for the 5* review and it was a pleasure to help you sell your home.
★★★★★ 5/5
GoogleJordan Fishwick recently helped us complete a very troublesome house sale. They went above and beyond, particularly Caitlin Forden, who kept us updated at all times, and was a joy to deal with. I would thoroughly recommend Jordan Fishwick, and their team in Sale. Thanks guys.
Alan · 16 March 2026
★★★★★ 5/5
TrustpilotJordan Fishwick Property Management
Jordan Fishwick has managed my Chorlton property for the last seven years. During this time, Joely Brooks has been our property manager. I cannot speak highly enough of Joely. She replies quickly, her communication is clear, and her advice is second to none. Although our tenant has been challenging, Joely's professionalism and support has made a challenging situation less stressful. Thank you for all of your support Joely.
Leigh · 30 May 2024
Agent replied · 13 June 2024
Dear Mr Tasker, thank you for sending in such a nice review. I'll make sure Joely is aware as it's fine praise indeed. kind regards Martina
★★★★★ 5/5
TrustpilotI have visited the Hale Branch of…
I have visited the Hale Branch of Jordan Fishwick and was warmly greeted. Had a chat with Joely Brooks and she sorted my work in 10 minutes. Joely is very professional and help Clients keeping the interest of Landlords and Jordan Fishwick. She is amazing to work with,team player and a true Star. Joely keep up the amazing work. Thanks Fez Aslam.
Fez · 6 August 2024
Agent replied · 23 August 2024
How lovely to read your comments, we'll be sure to share them with Joely, many thanks
★★★★★ 5/5
GoogleThank you so much for making a very stressful situation easier. Olivia was exceptional and nothing too much trouble for her. All of the staff were friendly and professional and would totally recommend them. They provided regular updates and I found them to provide a very efficient service.
Lesley · 24 February 2025
Agent replied · 13 June 2025
Thank you for taking the time to review our service. Always nice to hear a member of staff has done a great job. Management Team, Sale.
★★★★★ 1/5
Trustpilot64 five stars and 32 one stars says a…
64 five stars and 32 one stars says a lot. Stay far away from this archaic arrogant and nonchalant estate agent. My experience with them and many others apparently was exceptionally terrible. This is the first estate agent I have ever used that has kept a deposit of mine upon rental application based on a theory of theirs that not all information was provided correctly AND my guarantor on well over 90k a year was not adequate. Still in proceedings with this sham show of an estate agent… next steps…. Ombudsman then court. There is something very fishy about Jordan fishwick. They put making small monetary wins over their customers. Point blank go elsewhere.
Ecj · 11 February 2025
★★★★★ 1/5
TrustpilotOvercharge on repairs and never provide cost breakdowns for review.
As a one property landlord, Jordan Fishwick's chosen contractors will often and repeatedly overcharge on parts and labour for repairs. Often this can be over twice the price of the parts when viewed online.
Jordan Fishwick will make no attempt to challenge these costs or even ask for a breakdown of what parts will be used. I have never once been given a receipt or itemised breakdown of costs for repairs. Jordan Fishwick have worked with the same contractors for the entire time I have rented through them and make no attempt to shop around to find a cheaper price.
They have a very cosy relationship with contractors who wilfully overcharge on parts and landlords are simply expected to eat the costs, which can often be several hundreds of pound inflated.
I once asked for a full breakdown of costs for a repair and received a document that simply said "Parts - £X, Labour - £X"
When asked to challenge the costs or provide parts breakdowns they will tell you to arrange your own repairs, completely ignoring the management service rules they themselves sign up to.
They have zero care for tenants, often leading to long waiting times on repairs while repair costs are challenged, and will pressure you into just accepting the highly inflated quoted price.
If you're a small time landlord do not rent through Jordan Fishwick.
Tom · 10 April 2026
★★★★★ 5/5
TrustpilotChorlton Jordan Fishwick are so helpful
Maura and the team at Chorlton Jordon Fishwick were so helpful when we recently bought a house for the first time. It was a very smooth process and they were easy to contact and great at helping us communicate with the seller, as well as guiding us through the as first time buyers.
Esther · 3 October 2025
★★★★★ 5/5
GoogleHighly recommend James and Olivia along with Director Chris at Jordan Fishwick in Sale. They did an excellent job of selling our house in Sale with effective communication throughout the process.
Alex · 13 April 2026
★★★★★ 5/5
TrustpilotProperty Management
I rent my property through Jordan Fishwick. Yasmine is the lettings manager and she has been incredible! I’ve had some really bad experiences with letting out my property in the past and Yasmine makes sure she puts my mind at ease, is always willing to go over anything and has been absolutely fantastic. So far so good!!
Bryony · 12 June 2024
Agent replied · 23 August 2024
Hi, thank you so mu h for taking the time to give us your feedback and it's lovely to see you've been satisfied with the service from Yasmine, we'll be sure to let her know!
★★★★★ 5/5
TrustpilotExcellent Estate Agents
I was moved in quickly during the Christmas period by Jack and I was assigned Joely Brooks as my agent. From start to finish Joely was always quick to reply and helpful. My flat was maintained and checked by quality contractors throughout my tenancy and they worked around my work schedule. Joely Brooks helped me through the exit process smoothly and fairly and have my full deposit back within 3 working days . From my personal experience I would recommend Jordan Fishwick as an estate agent for myself or others. Thankyou for a smooth and pleasant tenancy especially Jack and Joely brooks.
Mr · 22 October 2024
★★★★★ 5/5
TrustpilotExcellent customer service
Maura was fantastic from start to finish . She gave excellent advice and ensured we got a great sale. Maura was responsive to any queries and always reassured me . When other parties were slow to progress Maura was great at following them up.Highly recommend !! Very personable service from start to finish
SLATER · 2 August 2024
Agent replied · 23 August 2024
That's a lovely review to read, we'll be sure to let Maura know, many thanks
★★★★★ 1/5
GoogleAbsolutely rubbish to deal with. I arranged for a booking of a property and turned up on the date and time given to me. There was nobody there. I rang the office and they said they never sent a confirmation for the booking. Which was a lie. There is no communication between their team. I wasted my time to get to the property and this is what I get.
Absolutely incompetent staff. I explained to them what had happened over the phone. Very unprofessional manner and not apologetic or sympathetic at all. They completely disregarded everything that had happened and said they won't be taking anymore viewings without giving a reason and put the phone down. Shame on them. Absolutely incompetent and no manners whatsoever. Rubbish customer service. Very hard to deal with. They urgently need a change of staff
Sarah · 28 August 2022
Agent replied · 27 August 2024
Hi Sarah, I'm sorry you thought there was a viewing arranged, as always, you would have received a confirmation text and email if the viewing was confirmed, which you didn't. However, we did make sure that the next day we went out of our way to fit you in to view, so I'm a little bit confused as to why we were so difficult to deal with?
★★★★★ 5/5
GoogleI recently had the pleasure of working with Jordan Fishwick estate agents, in particular Nicola, and I cannot praise her enough for the exceptional service. From start to finish, the entire process of buying my new home was seamless, thanks to her professionalism and dedication.
I highly recommend Jordan Fishwick to anyone looking for an estate agent who truly cares about their clients. Their expertise, reliability, and friendly demeanor make them a standout choice in the real estate market. Thank you, Jordan Fishwick, for making my home-buying and selling experience a positive and memorable one.
Dale · 11 October 2024
★★★★★ 5/5
GoogleI am thankful to Jordan Fishwick Sale sales team from the bottom of my heart for all your support that you did for my home buying process. A special thanks to Nicola and Scott. They are very happy and welcoming to organize the views to make the process a hassle free one. With their support we had a good solicitor aswell so we finish our process in 2 moths time that we cannot immagine before. Overall they are very friendly and co-operative. Strogly recommending them for others... Really amaizing!!! Best wishes...
Jaison · 11 October 2024
★★★★★ 1/5
TrustpilotI am disappointed
I am disappointed with the communication received from Jordan Fishwick Sale regarding my offer on a property.
My offer for a property was verbally confirmed as rejected, with the agent explicitly stating that the process had ended, and the landlord had accepted another final offer. However, I subsequently received a formal "rejection letter" which completely contradicted this, stating that I was welcome to increase the offer and that the company "look[ed] forward to further negotiations."
When questioned, the agent apologized, confirming the letter was a "generic rejection letter" and that no further opportunity to increase the offer was available.
Buying a property is a significant and stressful process. For an established company to send out generic, mass-produced templates that directly conflict with a verbal final decision adds unnecessary stress and confusion. It shows a severe lack of care and accuracy in communication.
Furthermore, no proper, constructive feedback was provided on why our offer was rejected in the first place, beyond the property going to "best and final offers." I would expect a professional estate agent to provide clear, specific details in such a significant transaction, not confusing, automated responses. I hope the company addresses the use of these misleading templates to avoid causing similar frustration to future clients.
AA · 17 March 2026
★★★★★ 1/5
TrustpilotWilmslow branch
I made 5 calls to try and get a viewing and only on the fifth call I made, they informed me that an offer had been miraculously received and taken off the market. Not impressed.
Jennifer · 23 June 2026
Agent replied · 10 October 2026
I am sorry to hear the difficulties you had trying to get through, the team are extremely busy and try to answer as quickly as possible.
★★★★★ 5/5
TrustpilotHarriet and the team were great and…
Harriet and the team were great and made the transaction easier.
Jason · 26 July 2026
★★★★★ 5/5
TrustpilotExcellent experience and service from Jordan Fishwick
From the first visit there was a genuine passion for selling our house and appreciation of the home we'd created (and potential for another family to enjoy it!) Communication with Harriet was great and she really worked hard to push through to the end point (completion).
Michaela · 6 August 2024
Agent replied · 23 August 2024
Thank you for taking the time to give us this nice feedback
★★★★★ 1/5
TrustpilotDreadful - Harry Ignatowicz of Jordan Fishwick…
We engaged Harry Ignatowicz of Jordan Fishwick to sell our property
Harry and Jordan Fishwick disappointed throughout after selling a dream service:
They failed to generate any credible bids after managing 34 viewings. I subsequently managed 11 viewings directly leading to 6 bids above or significantly above asking price
Their service was poor throughout. They failed to prepare for the viewings and lacked a basic understanding of the property (parking, loft, etc.) despite us asking for a meeting to discuss multiple times
It felt that they needed managing and support throughout and we had to cancel the contract as we had no trust they could deliver on the sales process
Following our withdrawal Harry became passive aggressive and highly unprofessional, with a service far far short of the minimum baseline you’d expect
Luka · 27 January 2026
★★★★★ 5/5
TrustpilotExcellent property management
Jordan Fishwick have managed properties for me for the last 12 years. Have been very happy with the service provided. Joely Brooks has been my contact for the last few years. Joely goes above and beyond to make sure everything runs smoothly and replies to emails quickly.
Andrew · 10 June 2024
Agent replied · 23 August 2024
thank you for letting us know about Joely, it's lovely to hear your comments
★★★★★ 5/5
TrustpilotQuick and Efficient resolution.
Chelsea was very helpful and efficient when working with us regarding some recent needs we had for our rental properties. She has gone above and beyond to ensure that an ongoing issue was resolved quickly and we are very pleased with the service she has provided.
Mark · 11 June 2024
Agent replied · 23 August 2024
Hi, thank you so much for letting us know you're happy with the service you received from Chelsea, we'll be sure to let her know
★★★★★ 5/5
TrustpilotHarriet was great when the solicitors…
Harriet was great when the solicitors wasn't! Between us at Glen Heaton estate agents and her we worked well to get the results for exchange 😀 Thanks Harriet
Angela · 3 February 2026
★★★★★ 4/5
TrustpilotAlthought the company may be a bit slow…
Althought the company may be a bit slow at times,I find them quite easy to deal with as a portfolio landlord especially Joely Brooks at the Sale office who always is on the ball.She should get ***** Stars for effiency.H B Beckett (Albany Development)
HARRY · 27 June 2024
Agent replied · 23 August 2024
Hi there, thank you for sharing your thoughts, we will let Joely know
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.