Trusted Agent profile Β· Saffron Walden

Kevin Henry Saffron Walden reviews

β˜…β˜…β˜…β˜…β˜… Excellent

445 reviews across 2 platforms

1 Market Street, Saffron Walden, CB10 1JB

Kevin Henry's office in Saffron Walden, at 1 Market Street, is rated 4.7 out of 5 across 445 reviews on two platforms, including 417 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

417

Reviews on Google

This office

Facebook logo

4.3 / 5

28

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Kevin Henry, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.

5/5

Google

Murray Sue and Sue have provided a wonderful service, and indeed the whole Kevin Henry team are a joy to deal with. We sold our property and in spite of many complexities to say the very least, they were always helpful, positive and professional. You soon got to know that Murray would always keep you fully updated and always checked up and down the chain. I would not hesitate to recommend them to anyone buying or selling a property. Murray and the team have a wealth of local knowledge in both property and purchasers.

Brendon Β· 8 December 2022

Agent replied Β· 6 July 2023

We were more than happy to help sell your home Brendon. Thank you for leaving us your kind review.

5/5

Google

I have been very impressed with Kevin Henry Estate Agents - Saffron Walden so far. Sue Cullen has been so helpful and informative throughout my enquiry with them. Sue has always kept me up to date with upcoming properties coming onto the market, and she has been very professional and informative. I would not hesitate to contact Sue or Murray at Kevin Henry if you are looking for a friendly helpful estate agent to help with your property search. Thank you Mac πŸ˜€

Mac Β· 8 November 2022

Agent replied Β· 6 July 2023

Thank you for leaving us your review Mac and for your kind words. We are always happy to help :)

5/5

Google

We have recently moved and have to say if it wasnt for Kevin Henry we would have probably pulled out because of the hassle in one part of the chain. Good helpful advice and tips given from the start and thereafter. Murray ...and Sue Johns and everyone there.....but especially Murray were brilliant at sorting everything out...Every query was dealt with and chased and sorted. It was great to know that we had this support and we both Thank You.

Angela Β· 8 December 2022

Agent replied Β· 6 July 2023

It was our pleasure Angela, we hope you are very happy in your new home. Thank you for leaving us your kind review.

5/5

Google

Eva Marling has been incredible. Patient, fast moving and efficient. From the first telephone call she was both welcoming and informative. We discussed options and she went out of her way to give details of all available lettings and the process required to secure a tenancy in such an ever increasingly competitive market. Thank you so much Eva.

James Β· 27 April 2024

Agent replied Β· 25 August 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Eva.

5/5

Google

The best estate agents I have ever used! I met three different estate agents on the same day when viewing properties, of which Lauren from KH was one. The difference was startling; knowledgeable, personable and not pushy in any way. As I met other members of the KH team, the experience was the same. Sue was instrumental in securing my new home and Lauren then kept me updated throughout. Having used other estate agents in the past, with very mixed experiences and outcomes(!), I can’t recommend KH highly enough.

Paul Β· 6 July 2022

Agent replied Β· 6 July 2023

Thank you so much for your kind words Paul- we really appreciate your feedback and recommendation. We work really hard to help keep the moving process as stress free as possible and so are delighted to hear how happy you are with our service

5/5

Google

I am a very happy client because the service, professionalism and kindness shown by the Kevin Henry staff members during my searching for an apartment to the ease with which everything was done has left me impressed and I want to tell the whole world about it. Anthony and Lauren were my main points of contact and especially Anthony Jardim Do Nascimento who is a Lettings Negotiator made the process swift and explained everything all the way and was always available to answer my queries and concerns. Anthony was professional, dedicated and empathetic and ensured that everything was done legally and efficiently, I want to thank him in particular because he made me feel welcome in the UK having just arrived from another continent. Thank you so much Anthony! I hope more people can experience your excellence and humanity - five stars from me :)

Paballo Β· 6 July 2022

Agent replied Β· 6 July 2023

Thank you so much for your review Paballo and for your kind words. We are thrilled to hear how happy you are with the lettings team and really appreciate your recommendation :)

5/5

Google

From day 1 it was thanks to Kevin Henry that we found our place. They were able to arrange a last minute viewing for our property and accommodated other viewings throughout the buying process. On top of this Murray was a dream come true! He went above and beyond the whole time making the process super easy. He was always able to find the best outcome to issues keeping both the vendor and our interest in mind. Thank you so much for all the help and support you have offered us Murray!

Alma Β· 6 July 2022

Agent replied Β· 6 July 2023

You're very welcome Alma, we were happy to help! Thank you very much for leaving us your kind review, we really appreciate it :)

3/5

Google

Ellie and Yeliz were good. Although misadvised about tenancy length and property condition meaning i will be moving again soon sadly. Communication was professional. I would recommend KH with a comment to be slightly cautious.

Rob Β· 14 February 2026

5/5

Google

We were 8 hours away from Cambridge, and Yeliz from Kevin Henry supported us on finding an amazing property. Once the property was selected by us, She guided us on the next steps. There were some issues when referencing, but Yeliz tried giving us options to rectify those issues. Finally we were able to move in thanks to Yeliz on her support. Would recommend Kevin Henry .. Keep up the good work.!!

Shashika Β· 6 February 2023

Agent replied Β· 6 July 2023

Thank you for your lovely review and recommendation Shashika, we really appreciate it.

5/5

Google

Yeliz at Kevin Henry was excellent throughout the letting process and was a pleasure to deal with. She was always extremely friendly, professional, helpful, and nothing was too much trouble. I would highly recommend Yeliz to anyone who is looking for a rental property.

Lucy Β· 18 October 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Yeliz.

5/5

Google

Ellie was a great help, even though I didn’t go ahead with the property, she was quick to offer alternative properties and had great communication

Rebecca Β· 13 April 2026

5/5

Google

Fantastic service received through the Kevin Henry lettings department. After a very prompt reply to our initial enquiry, we had great property recommendations and a lovely viewing with Yeliz who looked after us with friendly service and great communication while helping us with the application and letting process. The overall process of renting our new home has been as stress free, simple and fast as we could ask for all thanks to Yeliz.

Chloe Β· 8 December 2022

Agent replied Β· 6 July 2023

We are thrilled to hear how stress free and simple you found the process Chloe. Our aim is always to ensure a smooth and friendly service. Thank you for leaving us your lovely review.

5/5

Google

Many thanks for a great job! Our tanancy deal was hopeless, but Miles Riley made a miracle! Very professional, polite, creative, conscious! Thanks also Leanne Tierney for a very quick paper worke! You, guys, not only made us not homeless, but present the real hope in future for us! All the best, wish you a big success in your future projects and thanks again for qiuck, professional and unbelievable work!

Kseniia Β· 8 March 2023

Agent replied Β· 6 July 2023

Thank you so much for leaving us your lovely review Kseniia. We really appreciate it!

5/5

Google

After a bad experience with another estate agent, dealing with the team at Kevin Henry was a breath of fresh air. Efficient, pro active and knowledgeable. A special mention to Lauren who could not have been more helpful all the way through what turned out to be quite a lengthy process, keeping us informed every step of the way, offering advice and reassurance when needed. Cannot thank her enough! :)

Oliver Β· 8 March 2023

Agent replied Β· 6 July 2023

You're very welcome Oliver - we are always happy to help! Thank you so much for leaving us your kind review.

5/5

Google

I would like to express my sincere thank you to Kelly, She worked tirelessly to support me with the letting of my sisters flat.She was so patient, kind, supportive, and so knowledgeable. Once I made contact my anxiety disappeared she put me at such ease. I cannot thank her enough. She is so professional and so responsive to all I am sure my irritating phone calls to her. Nothing is too much trouble for her.I would also express my thanks to Chloe who equally is so helpful and supportive. Thank youPositiveResponsiveness, Professionalism

Gail Β· 9 January 2022

Agent replied Β· 6 July 2023

Thank you so much for your kind words Gail. We are absolutely thrilled to hear how positive your experience with us has been. We really work hard to make the process of selling, buying or letting as stress free as possible. We really appreciate your feedback 😊 …

5/5

Google

We've just rented a property through Kevin Henry. All the staff have been very helpful but Reece has been our main point of contact. He has been very helpful, kept us up to date throughout the whole process & dealt with any queries & questions quickly & efficiently.

Sue Β· 26 July 2024

Agent replied Β· 25 August 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Reece.

5/5

Google

Kevin Henry's staff were consistently brilliant in helping us as we went through the process of buying a property, particular thanks to Andrew & Lauren for ensuring the experience was as stress free as possible! The whole team were always friendly and endeavoured to help, would thoroughly recommend to anyone looking to move to consider using them.

Joe Β· 28 January 2024

Agent replied Β· 25 August 2024

Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!

5/5

Google

Really positive experience sorting out a new rental for myself and my family. Ellie and Yeliz were both very helpful. Their attentive approach was great and they responded promptly to any questions I sent their way. Would recommend.

Helen Β· 14 December 2025

4/5

Google

We dealt with Murray at the Saffron Walden office during our house purchase and we felt he went above and beyond to help us get all the information we needed as well as checking in with us, our solicitor and our vendors solicitors. we couldn't have done it without him and now that we are in our new home before Christmas we couldn't have asked for anything more. thanks Murray!

Sarah Β· 7 January 2023

Agent replied Β· 6 July 2023

Thank you for leaving us your kind review Sarah. We hope you are very happy in your new home :)

5/5

Google

George and the team made the whole process of renting painless, from the viewing through to moving in the whole process went smoothly and the team have been a pleasure to deal with. Thanks A few months in and just wanted to add that Chloe and Louise on the Property Management Team have been extremely helpful. There have been a couple of small issues but they responded quickly and ensured that these were put right in good time whilst keeping me updated at all times. How Property Management should be done!PositiveResponsiveness, Professionalism

Rob Β· 26 August 2021

Agent replied Β· 6 July 2023

Hello Rob, thank you for taking the time to leave your review. We are so pleased to hear that you are happy with your experience with us. All the best in your new home

5/5

Google

We are currently building our own home and sold our old property to help fund the new house. This made it necessary to rent a property for the first time, We found a property with Kevin Henry and made the call. We found the response amazing after some horrific experiences with other agents. Kelly was marvellous and guided us through the whole experience, I would highly recommend Kelly and her team to anyone wanting to rent or having a property they want to rent out. You will be very well looked afterPositiveResponsiveness, Quality, Professionalism, Value

Bob Β· 26 August 2021

Agent replied Β· 6 July 2023

Hello Bob, thank you so much for taking the time to leave us your kind review. We were more than happy to help and are thrilled to hear how happy you are with the service provided by Kelly. All the best with the new home 😊 …

5/5

Google

We would like to say a big thank you to the Kevin Henry Letting team, for the fantastic service they have provided before, during and after our move. From day one of moving to our rented property, Louise Mooyer and Chloe Buckler, have made our letting experience easy and problem free. From sorting out any maintenance issues, quickly and correctly, to just offering advise and support during the whole process. Thank you Ladies for all your hard work and for helping make our new home experience a happy one! :-) Would highly recommend these guys.PositiveResponsiveness, Professionalism

ZOE Β· 26 August 2021

Agent replied Β· 6 July 2023

Hello Zoe, thank you so much for taking the time to leave us your lovely review. We are so pleased to hear how smoothly your move went and that maintenance issues have been sorted quickly. We really appreciate your recommendation :)

5/5

Google

We just wanted to thank Louise for all of her guidance over the last few months. She has been incredibly patient with us, walking us objectively through a process that we were unfamiliar with and going above and beyond our expectations, remaining professional and courteous throughout. Her customer service skills have been absolutely top notch. As landlords, we have used Kevin Henry for many years and have found all of the employees to be amazingly professional. We would not hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism

Helen Β· 26 August 2021

Agent replied Β· 6 July 2023

Hello Helen, thank you so much for your kind words. We do work really hard to make the lives of our landlords as stress free as possible and so it’s so lovely to hear how happy you have been with the service provided by Kelly, Louise and Lauren 😊 …

5/5

Google

I'm updating a previous review of Kevin Henry who have been the letting agents for my property in Saffron Walden for several years to acknowledge the fantastic problem solving skills of Louise Mooyer. It's so re-assuring to know that Louise is upholding such high standards of service and customer relations. Louise continues to apply common sense to the trickiest of situations and provides sound advice based on years of experience. Thank you again Louise!

Judy Β· 6 July 2022

Agent replied Β· 6 July 2023

Good afternoon Judy, thank you for taking the time to leave us a kind review. We really value our customers feedback so we are delighted to hear that you have received a reliable, trustworthy and efficient service from the team at Kevin Henry. I will be sure to pass on your kind words to Louise.

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Questions about Kevin Henry Saffron Walden

Has Kevin Henry won any awards?

Yes. In The Trusted Agent 2026 awards: Kevin Henry, Saffron Walden won Platinum.

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