Trusted Agent profile · Saffron Walden

Kevin Henry Saffron Walden reviews

★★★★★ Excellent

445 reviews across 2 platforms

1 Market Street, Saffron Walden, CB10 1JB

Kevin Henry's office in Saffron Walden, at 1 Market Street, is rated 4.7 out of 5 across 445 reviews on two platforms, including 417 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

417

Reviews on Google

This office

Facebook logo

4.3 / 5

28

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Kevin Henry, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.

5/5

Google

Kevin Henry has provided with us an excellent service purchasing our house, especially Lauren. Attentive, informative and friendly. Couldn’t ask for more!

Rohan · 9 October 2022

Agent replied · 6 July 2023

Thank you so much for leaving your review Rohan and for your kind words :)

5/5

Google

Great service from Kevin Henry. Sue Cullen was a great help throughout the process, with regular updates. Thank you very much!

Chris · 8 November 2022

Agent replied · 6 July 2023

You're very welcome Chris. Thank you for leaving us your kind review.

5/5

Google

Really pleased with all the team with the service they have given to manage our letting property. Shout out to Louise, Kelly and Cameron.

Alex · 6 July 2022

Agent replied · 6 July 2023

Thank you so much for leaving us your lovely review Alex

5/5

Google

We went into many letting agents around Saffron Walden and Kelly at Kevin Henry went above and beyond, and was by far the most welcoming and warm to us. She was quick to help us and put our worries to rest when we needed somewhere to live in a week! Couldn't have asked for a better service and should definitely be your choice if you are looking at places in the area.

Jake · 6 July 2022

Agent replied · 6 July 2023

Thank you so much for leaving us your review Jake and thank you for your kind words. We really appreciate your feedback!

5/5

Google

Great service from Kevin Henry. Sue Cullen was a great help throughout the process, with regular updates. Thank you very much!

Chris · 5 November 2022

Agent replied · 1 October 2023

You're very welcome Chris. Thank you for leaving us your kind review.

5/5

Google

Was helped to find a rental property very quickly thanks to Yeliz, viewings and application process all smooth and efficient.

Jamie · 8 December 2022

Agent replied · 6 July 2023

Thank you for taking the time to leave us your review Jamie. We are more than happy to help :)

5/5

Google

I’ve just rented and dealt with Yeliz. Yeliz was fab to work with; very responsive, informative and helpful!

Laura · 6 February 2023

Agent replied · 6 July 2023

Thank you for leaving us your lovely review Laura.

5/5

Google

Excellent experience with Kevin Henry. Professional approach and always do what they promise - often a little sooner than you expect. Louise and Chloe were a pleasure to deal with.

Paul · 6 July 2021

Agent replied · 6 July 2023

Hello Paul, thank you for your kind review. We're thrilled to hear that you are so happy with the service you received from Louise and Chloe :)

5/5

Google

Lauren was amazing at dealing with our first property purchase! Organised everything perfectly and removed a lot of the stress! Thanks for everything!

Katie · 6 July 2022

Agent replied · 6 July 2023

Thank you for leaving us your review Katie :)

5/5

Google

A very friendly and professional service. George kept us advised every step of the way and answered any queries we had immediately making the whole process run very smoothly

Mike · 6 July 2021

Agent replied · 6 July 2023

Hello Mike, thank you for your kind review. We are so glad that everything ran so smoothly for you. All the best with your move

5/5

Google

Kevin Henry sold my house this year. The Sales Department there are fantastic - Sue J, Sue C, Grace, Stephen and Carol are brilliant. Very communicative and responsive. Service is second to none. They are friendly, professional and committed to each of their customers. It's a very anxious and stressful time selling a house but they had everything in hand and kept me sane throughout the whole process. 100% I would use them again in the future.

Sarah · 6 July 2021

Agent replied · 6 July 2023

Hello Sarah, thank you for your lovely review, the team will be so happy to hear about your positive experience! Selling can be stressful and we are so pleased that we were able to make it easier for you. All the best in your new home!

4/5

Google

Just what you want from a renting experience. Louise, Chloe and Kelly have been proactive and pleasant to deal with at every stage so far, and although maintenance problems are inevitable when renting they have been impressively quick and cooperative not only to respond to every single problem we have had, however minor, but to get it sorted with relatively little hassle involved. Compared to previous letting agencies I have been with, it's great to live a much more worry-free existence.PositiveResponsiveness

Tom · 25 October 2020

Agent replied · 6 July 2023

Hello Tom, thank you for taking the time to leave us a review. We're thrilled to hear how stress free your experience with Kevin Henry has been!

1/5

Google

Good luck getting Kevin Henry to even acknowledge you if you’re a young adult. A clear case of discrimination, pushed away and ignored constantly, hung up on over the phone before even responding to what we have to say, turned away in their building, no response for months and no chance of getting a face to face viewing. Unbelievably bad service that oozes with privilege and prejudiceNegativeResponsiveness, Quality, Professionalism

Pluto · 26 August 2022

Agent replied · 6 July 2023

Hello Pluto Isn't real, we are sorry to see that you have given us a one star review and that you feel unfairly treated; we take this very seriously. As we cannot locate you on our system could you please contact the branch directly so we can discuss further and clear up any miss-understandings. Many thanks, KH.

5/5

Google

Found staff very understanding and very helpful Especially Zelig Many thanks

Sharon · 22 July 2023

Agent replied · 25 July 2023

Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!

5/5

Google

We dealt with Murray on our purchase, his communication and assistance was second to none, would highly recommend.

Karl · 8 December 2022

Agent replied · 6 July 2023

Thank you for your kind review and recommendation Karl, we really appreciate it!

5/5

Google

The saffron walden team, Chloe, Louise, Chase and Kelly were very helpful and very speedy in finding my new tenants. Also very helpful in sorting out the couple of repairs needed.PositiveResponsiveness, Professionalism

Mary · 26 August 2020

Agent replied · 6 July 2023

Good morning Mary, thank you for taking the time to leave us a review. We really value our customers feedback so we are delighted to hear that their team were very helpful and helped you to speedily find new tenants.

5/5

Google

Professional, responsive and all-round a very high standard of service in our recent property purchase. Many thanks to Murray and Sue.

John · 10 August 2022

Agent replied · 6 July 2023

Thank you for your kind words John, we were more than happy to help :)

5/5

Google

The rental team took on the task of renting a 4 bed house and quickly arranged viewings for elagable applicants thyl wanted to let the property too. No messing around listened and hit tight deadlines so costs and the right applicant has been appointed. Top job Top team that make things happen in the right way. Thanks to you all. David

David · 7 May 2023

Agent replied · 6 July 2023

Hi David, thank you for taking the time to write us a kind review. We're delighted to hear that you received a 5 star service from the team!

5/5

Google

Kelly and Chase have been really helpful in my house hunt in the Saffron Walden area. They were responsive to queries and really cooperative throughout the process. Everything was done on time.

Dipayan · 6 July 2020

Agent replied · 6 July 2023

Good morning, thank you for taking the time to leave us a kind review. We really value our customers feedback so we are thrilled to hear that Chase & Kelly have been so helpful in your house hunt.

5/5

Google

I own a studio flat which I have let through Kevin Henry agents for the last five years. During that time I have liased with various staff and the current team of Chase, Kelly and Louise are as approachable, friendly and helpful as any I have dealt with previously. They work hard to find new tenants when necessary (I have never had any trouble with any tenant ) and always keep me well informed of any issues that need my attention. I would certainly recommend them as letting agents.

B · 6 July 2020

Agent replied · 6 July 2023

Good morning, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we are delighted to hear that you have continuously received a 5 star service from our team at Kevin Henry.

5/5

Google

Thank you Lauren and Sue for all of your help finding a home! You were very supportive during a difficult time

Suzanne · 6 July 2022

Agent replied · 6 July 2023

Thank you for leaving us your review Suzanne - our pleasure to help!

5/5

Facebook

Kevin Henry is really the best! Excellent service I would rate five stars 🥳 Thank you so much Chase Dekker for doing this process for us so fast and easy! You are extraordinary 🥇💯

Andreea · 17 July 2019

Agent replied · 23 May 2026

Hi Andreea, thank you so much for taking the time to leave us a kind recommendation. We really value our customers feedback so we are delighted to hear that you received an excellent service from Chase. It was our absolute pleasure in assisting you :)

5/5

Google

The Kevin Henry Lettings service has been both efficient and effective, Chase Dekker in particular has been just great ! Thank you I continue to much appreciate your work . I have similarly appreciated property manager Kelly Bishop's attention care and ongoing key updates Currently, I have been consistently impressed and reassured by Chloe Buckler's keen attention to detail, use of relevant knowledge, and effective responsiveness to any question I have asked. Thank you. Catherine

Catherine · 6 July 2021

Agent replied · 6 July 2023

Hi Catherine, thank you for taking the time to leave us a review. We really value our customers feedback and we're delighted to hear how great Chase has been! Thanks again from us all at Kevin Henry Lettings.

5/5

Google

So pleased and appreciate all the hard work that was put in on the sale.Start to finish nothing was to much trouble said it many times but once more thank you.

Brian · 14 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Kevin Henry Saffron Walden

Has Kevin Henry won any awards?

Yes. In The Trusted Agent 2026 awards: Kevin Henry, Saffron Walden won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Kevin Henry Saffron Walden hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Saffron Walden.

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