Trusted Agent profile · Saffron Walden

Kevin Henry Saffron Walden reviews

4.7

★★★★★ Excellent

401 reviews across 1 platform

1 Market Street, Saffron Walden, CB10 1JB

Kevin Henry's office in Saffron Walden, at 1 Market Street, is rated 4.7 out of 5 across 401 reviews on 1 platform, including 401 Google reviews rated 4.7.

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4.7 / 5

401

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.

5/5

Google

Kelly and Lauren have been fantastic. They marketed the property extremely quickly and found me a tenant in the blink of an eye! Highly recommend.

Venetia · 17 June 2022

Agent replied · 16 June 2024

Thank you so much for leaving us a 5 star review Venetia

4/5

Google

Everytime we have a problem with our rental property,we contact Louise or Cameron and they quickly get a solution.Thanks Kevin Henry for your help.

Elodie · 17 June 2022

Agent replied · 16 June 2024

Thank you for leaving us your review Elodie- we are happy to help!

5/5

Google

Excellent experience .Kevin Henry is a very nice , professional ,friendly and easygoing letting agent. We did not feel overloaded with the letting documents.He made a smooth transfer of our house move.

Syed · 17 June 2020

Agent replied · 16 June 2024

Good morning Syed, thank you for taking the time to leave us a review. We really value our customers feedback so we are delighted to hear that you had an excellent experience with our Lettings team. It was our pleasure in assisting you.

5/5

Google

Great service, very responsive. Found 4 potential tenants within a week

Jonathan · 17 June 2023

Agent replied · 16 June 2024

Thank you for leaving us your review Jonathan :)

5/5

Google

We received a 1st class experience from Kevin Henry estate agents right from the start. We sold and purchased with them which could not have been better. We had quite tight demands as a baby on the way, all staff at Kevin Henry could not have been more helpful and got us sold and in the new property in time. Hope if we move again its with Kevin Henry.

Richard · 19 June 2015

1/5

Google

Disgusting service. Do not trust this company

David · 21 August 2023

Agent replied · 16 June 2024

Hello David, we are very sorry to see that you have left us a one star review. We would love the opportunity to discuss this further however we cannot locate you on our system. Please feel free to call us directly and we will do all we can to resolve this. Many thanks

5/5

Google

Great service, thank you for all your help

Terri · 22 July 2023

Agent replied · 16 June 2024

Thank you for taking the time to give a kind review, we really appreciate your feedback.

5/5

Google

Excellent service. Many thanks for settling my new tenants

Roger · 17 June 2023

Agent replied · 16 June 2024

Hi Roger, thank you for taking the time to leave us a review. We really value our customers feedback so we're delighted to hear you received an excellent service.

5/5

Google

Cameron Moon at Kevin Henry is superbly responsive and proactive. We're delighted that he's joined the business.PositiveResponsiveness, Quality, Professionalism

Nigel · 17 June 2022

Agent replied · 16 June 2024

Thank you so much for leaving us your 5 star review Nigel

5/5

Google

I heartily recommend it

Blackamil · 20 October 2023

Agent replied · 16 June 2024

Thank you for taking the time to give a kind review, we really appreciate your feedback.

5/5

Google

Kevin Henry lettings have a lovely group of staff. They are all very helpful and headed up by Kelly who is very professional and efficientPositiveProfessionalism

JAN · 17 June 2021

Agent replied · 16 June 2024

Thank you for leaving us your review Jan, we really appreciate your feedback :)

5/5

Google

Chloe and Louise are both really responsive and helpful. When having difficulties Chloe has always been attentive in solving a problem and very understanding.PositiveResponsiveness, Professionalism

Ellie · 17 June 2021

Agent replied · 16 June 2024

Morning Ellie, thank you for your 5-star review. We really appreciate hearing back from our customers and are so happy to hear that the lovely Chloe and Louise were so helpful

5/5

Google

Louise and Kelly in the letting section of Saffron Walden branch of Kevin Henry have always been friendly, professional and helpful. They always respond very quickly to any queries.

Jane · 17 June 2020

Agent replied · 16 June 2024

Good afternoon Jane, thank you for taking the time to leave us a review. We really value our customers feedback so we are thrilled to hear that you have received a friendly, professional and helpful service from Louise & Kelly.

5/5

Google

Kevin henry did everything they could to make the process of viewing and renting a property easy during a difficult time due to Covid.

Cats · 17 June 2021

Agent replied · 16 June 2024

Good morning Catherine, thank you for taking the time to leave us a review. We really value our customers feedback so we are delighted to hear that you received a 5 star service from our Lettings team.

1/5

Google

All round bad estate agents.

Daniel · 22 July 2023

Agent replied · 16 June 2024

Hi Daniel, thank you for taking the time to leave us feedback. We're sorry to hear that you would rate our service as 1 star - please can you kindly expand on this or contact the branch to discuss this? Many thanks.

2/5

Google

Took nearly 7 weeks to get my deposit back when the law states its 10 days.

Ryan · 17 June 2022

Agent replied · 16 June 2024

Hello Ryan, we are sorry to see that you have given us a two star review and understand your frustration with the delay in receiving your deposit. As discussed with the team, this was due to a couple of errors; mainly down to the fact that the property was not managed and it was the duty of the landlord to respond to you directly. We understand that there was a delay here. We did however return the deposit within a week of receiving the bank details. Many thanks

5/5

Google

We rent this fantastic property, George from Kevin Henry was very helpful and quick to get things moving. Outstanding service. Highly recommended!

Zoltán · 17 June 2021

Agent replied · 16 June 2024

Morning Zoltan, thank you for your kind review. We are always so happy to hear from our customers and will pass your comment over to George and the team

5/5

Google

Helpful, available and polite.

Paul · 22 July 2023

Agent replied · 16 June 2024

Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!

5/5

Google

Excellent service throughout the process. Always available and approachable

Nafeesath · 17 December 2024

5/5

Google

Kevin Henry is the best !! Thank you very much Chase Dekker for making this process so fast and easy! You are fabulous 🥇🥇🥇 …

Andreea · 17 June 2020

Agent replied · 16 June 2024

Hi Andreea, thank you for taking the time to leave us a review. We really value our customers feedback so we are delighted to hear that Chase provided a 5 star service :)

5/5

Google

Kelly Bishop has just let my flat out in Saffron Walden. Very helpful and professional. I couldn't ask for more. Throughly recommendPositiveResponsiveness, Professionalism, Value

Dave · 17 June 2020

Agent replied · 16 June 2024

Good afternoon Dave, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we are delighted to hear you received a very helpful and professional service from Kelly.

5/5

Google

Kelly has helped the process run very quickly and smoothly, with useful friendly advice along the way.PositiveResponsiveness, Quality, Professionalism

Charles · 17 June 2021

Agent replied · 16 June 2024

Morning Charles, thank you for taking the time to leave a review. We are happy to hear that your experience with us has gone so smoothly.

5/5

Google

Very responsive and helpful agents. Straight talking and actually care about clients unlike many other estate agents.

Laurence · 17 June 2021

Agent replied · 16 June 2024

Good afternoon Laurence, thank you for taking the time to leave us a kind review. We really value our customers feedback so we are thrilled to hear that you've received a very responsive and helpful service from the team at Kevin Henry.

5/5

Google

I highly recommend Kevin Henry. They were very helpful and quick. They helped us immensely in our transition to the UK.

Nathan · 18 June 2019

Agent replied · 16 June 2024

Hi Nathan, thank you for taking the time to leave us a review. We really value our customers feedback and we're delighted to hear that you had a great experience and are now settled in the UK. Thanks again from us all at Kevin Henry.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kevin Henry's Google reviews

Questions about Kevin Henry Saffron Walden

How many reviews does Kevin Henry Saffron Walden have?

Kevin Henry's Saffron Walden office has 401 reviews across 1 platform: 401 on Google.

What is Kevin Henry Saffron Walden's rating?

Kevin Henry Saffron Walden is rated 4.7 out of 5 across all 401 reviews, and 4.7 out of 5 on Google from 401 reviews.

Where is Kevin Henry's Saffron Walden office?

Kevin Henry Saffron Walden, 1 Market Street, Saffron Walden, CB10 1JB.

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