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★★★★★
386 reviews across 3 platforms
57 High Street, Saffron Walden CB10 1AA
Intercounty's Saffron Walden office at 57 High Street is rated 4.7 out of 5 across 386 reviews on three platforms, including 369 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.
5/5
GoogleIntercounty were great! Sarah was particularly helpful in the purchase of my new home!
Thank you so much for your kind review, we’re delighted to hear you had a great experience. Wishing you all the best in your new home. Best Wishes, Sarah & the team at Intercounty Saffron Walden
5/5
GoogleA big shout out to all at Intercounty Sales for getting me through a tough few months, but especially Karen and Alex. Hugely professional and reassuring throughout the process of selling my house in a complex chain. Thank you so much 😊 …
Hi Carolyn Thank you for the lovely review. It was a pleasure dealing with you and so pleased that we all got there in the end. On behalf of all at the Saffron Walden Office we wish you all the best for the future
5/5
GoogleGood agent. Took a while to find a parking nearby 😅 But their services are good. I had a good experience when purchasing the house. …
Thanks Kate, good luck with your first property, we hope you are very happy there! Best Wishes, Blake & the team at Saffron Walden
5/5
GoogleIntercounty dealt with our sale and purchase professionally and with a smile despite some setbacks that might have daunted other estate agents. They were very good at dealing with all the various parties involved - and keeping us in the loop. All the staff I dealt with were polite, efficient and knowledgable.
Thanks John, it was a pleasure to assist you with your move and we wish you and the family all the best in your new home. Best Wishes, Blake, Sarah, Ash and Karen
5/5
GoogleI can't recommend Sam highly enough. He is an absolute credit to Intercounty Saffron Walden. He provided the best service I have ever experienced with an Estate Agent, if you are looking for a rental property don't hesitate in contacting Sam, you will not be disappointed. 5 STARS!
Thank you for your kind feedback, Louise. I wish you and Gavin all the best! Sam 😊 …
5/5
GoogleGreat experience so far. Just had a purchase agreed on a property and Intercounty have provided very clear instructions on the next steps. The buyers checklist is a helpful addition.
Thank you for your lovely review! We're delighted to hear you've had a great experience so far and we look forward to supporting you through the rest of the process. Sarah
5/5
GoogleI've just moved into my new property, and I can't speak highly enough of Sarah and the sales team. They did an outstanding job getting the sale across the line, demonstrating professionalism throughout the entire process. They were always available when I needed them, never pushy in their approach, and completely trustworthy. I wouldn't hesitate to recommend Intercounty to anyone looking for reliable estate agents who truly deliver.
Thank you for your lovely review. It was a pleasure helping you with your move, and we are delighted to hear you felt supported throughout. Best wishes as you begin this exciting new chapter, Sarah & the team at Saffron Walden
5/5
GoogleAll went very smoothly
Thanks Chris, it has been a pleasure assisting you with both properties and glad everything has gone through smoothly for you. Blake and the team,
5/5
GoogleIntercounty have always been very responsive to our repair and replacement requests - we recently had our shower mixer replaced which was handled quickly and smoothly by Luisa Dino. I would recommend them to any future tenants.
Thank you for your lovely review Malathi. We really appreciate your recommendation and your kind feedback. Best Wishes, Luisa
5/5
GoogleI've been looking for a house or flat to rent and wanted to express how fantastic my experience with this letting agent was. Throughout the entire process, from the initial viewing to the moment I received permission to extend my stay at the cozy home I adore, Sam Cross has been absolutely amazing. He deserves 10 out of 10.
1/5
AllAgentsWe rented Orchard Cottage in
We rented Orchard Cottage in Ickleton for just shy of 5-years and Intercounty Saffron Walden acted as the 'middle' company we dealt with only at the start of the tenancy and then the end. Initially the set-up was fairly straightforward, they took their pretty big chunk of change for doing very little and we got on with moving in. However toward our moving out date 5-years later it came to light that our (the tenant’s) follow-up comments to the original, and quite poorly evidenced, check-in inventory had never been filed/saved, and they’re kinda' necessary to back-up any potential issues, especially when you have the type of landlord who’ll re-straighten used nails, circling for potential extra cash to pick up. Now to be fair, e-mails were answered reasonably quickly, yet every single one was just a simple 'we cannot comment' fob-off, and it's really hard to see why we even had to deal with Intercounty at the end of the tenancy. Anyway, the biggest gripe is, Intercounty filed the paperwork to return our initial deposit, which was 2-months worth of rent, but this was done with a deduction of 27% for 'alleged' rent arrears. Fact is though, with bank statement evidence we could prove we were not in any arrears, in fact we'd manage to over-pay rent and were actually owed money by the mathematically challenged landlord. But Intercounty were not interested in this 'evidence' and merely took the landlord’s say-so without him supplying any evidence to back up his fictitious claim. So it’s interesting to note there's a follow-up comment on another review 'site from Intercounty to another miffed reviewer that states 'If deductions are proposed we do understand this will not always be received well however there will always be supporting evidence in relation to this'. Erm, really? So where was the supporting evidence we were due? Intercounty, I shall repeat, just sided with the landlord based solely on his say-so without him providing ANY evidence, whereas we have full black and white financial statements showing exactly how much was paid and when, proving NO money was owed by the tenants at the end of the tenancy agreement. So now we're needlessly stuck in a 3-month wait for the remaining 27% of our deposit to be returned, which it will be as bank statements do not lie (unlike landlords) whilst our evidence is reviewed by a third-party. Yet with just an inkling of common sense and the brief time to look at our hard evidence Intercounty could've saved all parties the time and hassle now being incurred because, let's face it, the only side they're currently making money from is the landlord (and his many, many properties). And just for the record, the landlord (DAVID HUMAN) broke several of his contractual tenancy agreement obligations, which as another reviewer has pointed out - Intercounty let slide, plus allowed a large and structurally dangerous outside flint-stone building (barred from use for the final 18-months of our tenancy, without any rent deduction) situated in the properties garden to remain hazardously unstable and unfixed, even though it was pointed out that it was starting to crumble back in 2015, thus potentially putting the tenants at risk. Summary; if you’re a landlord Intercounty will look out for you. If you’re a renting tenant expect a meaningless smile with a smattering of incompetency.
UPDATED EDIT to this review, 14\/07\/2020: Finally, an independent enquiry has determined, we the tenants, were NOT in any rental arrears (as stated all along) and shall now, over 3-months later, receive back OUR initial deposit money in full. Thanks again for the needless time-wasting Intercounty; I guess it would have been some kind of issue to you had it been YOUR money....
5/5
GoogleKaren and Sarah from the sales team were super helpful with our purchase, along with Hayley from the Dunmow branch, they answered all our questions and were always friendly and approachable throughout.
Thank you so much for your kind review. It’s great to hear that we were able to support you throughout your purchase and make the process as smooth as possible. Wishing you all the very best in your new home!
5/5
GoogleI have been extremely impressed with Intercounty in Saffron Walden during my process of buying a property and then letting it out. They have provided a first class tailored service for my requirements and have continued to keep me informed throughout. I would like to particularly thank Andrew Kershaw for his professionalism as it helped to make the whole experience enjoyable and without any unnecessary stress.
Great to hear and thank you so much for taking the trouble to review us - its greatly appreciated
5/5
GoogleVery fast and efficient. Super helpful about any enquiries and help me print out paperwork when I was unable.
Many Thanks Mary, we are very pleased the transaction only took 35 days! we wish you all the best in your lovely new home. Blake, Karen, Ash & Sarah
5/5
GoogleI can't thank Sam, Blake and Elouse enough for their exceptional and personal service....they all made a stressful time so much smoother and were on hand to phone when we had any problems. …
5/5
Google"This is the first time I have rented through Intercounty Saffron Walden, and I must say that everything went very smoothly. Recently, we experienced an issue with the washing machine, and the timing couldn't have been worse, as it happened towards the end of the year when things are typically slower. However, Jo handled the situation exceptionally well. They were prompt in their response and ensured that the issue, including the necessary emergency plumbing work, was resolved efficiently. Thank you so much, Jo, and best wishes for the new year.
5/5
GoogleAbsolutely outstanding service from the team at the Saffron Walden branch of Intercounty. With special thanks going to Jacquitta, Who made I move a smooth and pleasurable experience. Once again thank you very much we are now happy in our new home! Best, Jamie, Sam & Family :)
Brilliant - great to hear. Thank you
5/5
GoogleWe are very grateful to Blake and his colleagues at Intercounty - Sam and Eloise - for all the help and support that they've given us in securing our new rental. We've faced some challenges over the last few weeks because of unexpected delays in selling our house, but they've always been positive, communicative, and professional. Our rental property is fabulous, and we are so pleased with the service that we've had from Intercounty.
5/5
GoogleReally happy with the service we received from Intercounty in Saffron Walden for the sale of our house. Jordan kept us updated throughout the sale process and nothing was too much trouble. Andrew went the extra mile helping us with some logistics. Both had a really friendly and helpful manner. I wouldn't hesitate to recommend them!
Thanks for the lovely feedback Emma - great to hear that the team in Saffron Walden went the extra mile
5/5
GoogleWe have recently sold our house with Intercounty and received brilliant service from start to finish from Blake Kingston. Blake was very professional, gave a realistic valuation to achieve a quick sale and keep us informed of each step along the way. We would not hesitate to recommend him.
5/5
GoogleI was in a situation needing to move back to Hitchin in a very quick time frame. Gaye and Charlotte at D + J Lettings helped sort this for me in incredible time with top-quality service. As someone who's moved around a fair bit and had …
Dear Jack Thank you so much for your wonderful review! We're thrilled Gaye and Charlotte were able to help you so quickly and make the move smooth. It means a lot to hear … More
5/5
GoogleEloise was wonderful, helped us with all the online form filling and just made the whole process so much easier…….always got a phone call or call back and kept us up to date with everything. So pleased and would highly recommend
5/5
GoogleRecently rented a cottage through Intercounty. We were extremely happy with the service we received from the whole team but especially Jade Salem-Tedj. A year later and we're about to renew our rental through Intercounty and thanks to Olivia Taroni,
5/5
GoogleBrilliantly genuine Team. Many thanks to Eloise, Sam and Rhys but I already know they work in tangent as a …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Intercounty's Saffron Walden office has 386 reviews across three platforms: 369 on Google, 1 on Yell, 16 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.
Intercounty Saffron Walden is rated 4.7 out of 5 across all 386 reviews, and 4.8 out of 5 on Google from 369 reviews, checked 9 October 2026.
Intercounty Saffron Walden, 57 High Street, Saffron Walden CB10 1AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
