Every review we hold for the RYDE office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLooking for an letting agent who actually cares? Look no further than Louis West! Amazing to actually find someone who contacts you regularly with updates. I have been registered with all the other agents on the island and he as been the ONLY one to keep in regular contact with me, in fact he has been the only agent to contact me with up coming properties at all! It can be a very frustrating process looking to rent but with Louis I actually felt that he wanted to help. If only all agents could be so good at there job. Thank you Louis!PositiveResponsiveness, Professionalism
Emily · 25 August 2021
Agent replied · 31 May 2023
Thank you for you wonderful 5* review and kind words. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotSean was very professional
Sean was very professional, friendly and knowledgeable and made viewing properties with him a pleasure.
Elizabeth · 30 May 2026
★★★★★ 1/5
TrustpilotDo NOT use Watson Bull And Porter in…
Do NOT use Watson Bull And Porter in ryde their , Dishonest, lie don't keep you updated, never return calls, and treat you according to your Status. The Mgr Simon Lee put me under so much pressure i went to Hospital with Chest Pains !! Could have died - Hope you can see this Lee as you are one contemptuous git ( mind you that word might be out of his vocabulary range ). They do not give a Toss - Use them at your peril - If i could have given negative stars i would have done - i explained to Lee that I wanted to downsize to a graden and wanted to get a Dog - Labrador - i got a reply of " There is enough room for a little doggie " like im 5!!. And so didn't listen, clearly - And i've heard through the grapevine called me a ret--d . So DO NOT USE THESE MUPPETS
Paul · 29 May 2024
★★★★★ 5/5
GoogleAs an ‘accidental landlord’ I was clueless about the process involved. I initially booked the valuation with Debbie and she was quick to put me at ease, she was professional, clear and honest. The whole team were so friendly. Both her and …
Claire · 22 February 2026
Agent replied · 31 May 2023
Thank you for the wonderful review! We are glad to have provided you with a great experience as an accidental landlord. Our team is dedicated to professionalism, clear communication, and teamwork. It was a pleasure to work together to find a fabulous tenant for your property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMacie from Watson Bull & Porter assisted me in finding my first property. She was absolutely amazing and made the whole experience stress free and as easy for me as possible. She was highly acknowledgeable and very helpful from start to end. Such a lovely woman in general and couldn’t thank her enough
Paige · 26 November 2025
Agent replied · 26 March 2026
Thank you for sharing your experience, we are thrilled to hear that Macie provided excellent service and made your first property purchase stress-free. Our team takes pride in delivering exceptional customer experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAfter having one of our viewings cancelled last minute, the day could easily have been a complete write-off as we were travelling from the mainland, but Sean completely turned it around! He rearranged everything, lined up multiple …
Kirsten · 19 March 2026
Agent replied · 26 March 2026
Thank you for your kind words, we are so glad Sean was able to turn your day around and make your property search a smooth and enjoyable experience. We pride ourselves on providing exceptional service and dedication to our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had an excellent experience with the Watson Bull and Porter sales and letting agent. The team were professional, friendly, and always quick to respond to any questions I had. They guided us through the whole process smoothly.
Elbee · 12 March 2026
Agent replied · 26 March 2026
Thank you for your kind feedback! We pride ourselves on providing top-notch service to our clients. It was a pleasure working with you and we are thrilled to have helped make your experience smooth and successful. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
Trustpilot“Viewed 24 Tandy Close
“Viewed 24 Tandy Close. Advertised falsely as Isle of Wight Council Shared Ownership, Land Registry proves it is 100% private ownership. They took instructions from tenants, not the owners. Massively overpriced and misleading. Total lack of compliance and honesty. Reported to Trading Standards and The Property Ombudsman. Do not trust what they write in their adverts, check everything yourself.”
Stephen · 16 May 2026
★★★★★ 5/5
GoogleWatson Bull and Porter are a great estate agency in the Isle of Wight and have no hesitation in recommending them. Both Sean and Kayleigh in the Ryde office were highly efficient and responsive. Sean, in particular, scheduled in multiple …
Julie · 22 January 2026
Agent replied · 31 May 2023
Thank you for your wonderful review! We strive to provide efficient and responsive service, and we are thrilled that you had a great experience with Sean and Kayleigh. We look forward to continuing to assist you in your property search. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe rental team have been amazing in finding myself and my partner a rental property. Amelia has been there every step of the way helping out with all and any questions we had, nothing was ever too much!
Maisie · 3 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this amazing 5* review Maisie. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleNathan arrived on time and was very engaging and enthusiastic. We decided not to put our house on the market immediately and we let Nathan know and he sent a very kind and warm response.
Alex · 5 March 2026
Agent replied · 26 March 2026
Thank you for your kind review! We are thrilled to hear that Nathan provided excellent service and made a positive impression. We understand your decision to wait, and we look forward to assisting you when the time is right. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotMy inspection today
Since they took over from a previous estate agents they have been lovely, very friendly. My yearly inspections are always warm and welcoming especially my latest one today with Jacob he was so lovely and helpful, very thorough and listened to me. He is a great and very professional member of staff.
Sabienne · 18 June 2026
★★★★★ 5/5
GoogleWe've been searching for a rental which was proving to be really difficult, until we met Jack from Watson Bull & Porter, seemed to be the only agent we dealt with that actually cared about finding us a place, the communication was amazing and thanks to Jack we now have somewhere. 10/10 service and defintelly will recommend the lettings team!PositiveResponsiveness, Quality, Professionalism, Value
Jamie · 25 August 2022
Agent replied · 31 May 2023
Many thanks for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a fabulous experience with Watson Bull and Porter Sale, application was fast and with easy vetting and a top notch customer support service from Clara Gilbraith
Osazuwa · 20 April 2026
Agent replied · 22 April 2026
Thank you for sharing your fantastic experience with Watson Bull and Porter Sale! We strive to make the application process fast and easy while providing top-notch customer support. We appreciate your kind words about Clara and will make sure to pass them along. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google5* from my first visit to the Ryde office to moving in. I received a first class service both in person and via phone and email services. All staff very helpful and friendly .. Katie is my contact and would especially like to say she is very professional and nothing is too much trouble. Very pleased with the service provided 😊 …
Jenny · 3 October 2022
Agent replied · 31 May 2023
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been liaising with Macie who has been fantastic in very flexible with her time. She is a great asset to WBP with her knowledge and all round character. She is a delight to deal with.
Justin · 26 January 2026
Agent replied · 26 March 2026
"Thank you so much for your kind words! We're grateful to have Macie on our team, she truly embodies our values of flexibility, knowledge, and great character. It's always our pleasure to have her as a valuable asset to our business. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe've just returned after a one day viewing visit organised by Sean.
We had to put on record our thanks for the excellent work done by Sean to give us a diverse, yet relevant selection of properties to view, all personally …
Iain · 26 November 2025
Agent replied · 26 March 2026
Thank you for taking the time to leave such a positive review! We truly pride ourselves on providing a diverse and personalized experience for our customers. We are glad that Sean and Andy were able to assist you in finding your perfect … More
★★★★★ 3/5
GoogleKatie has been lovely. She is very friendly and helpful, answering all of our hundreds of questions. She is making the process of renting our first flat very easy. However, they may not mention some things until the day you get the key so you feel rushed to pay money for something you didn't know was necessary.
Becca · 2 November 2022
Agent replied · 31 May 2023
Thank you for your amazing 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
TrustpilotExceptional Service from Ava at Watson Bull & Porter!
Finding a home on a tight deadline is usually incredibly stressful, but working with Ava at Watson Bull & Porter turned what could have been a nightmare into a seamless, hassle-free experience.
Blessing · 23 September 2026
★★★★★ 5/5
GoogleMany thanks to the whole team at Watson Bull & Porter - everyone has been so helpful. Special thanks to Katie who was excellent at supplying information and help very, very quickly. She made the whole process very easy, kept us in the loop all the time and got everything sorted (re: an actual rental) startlingly quickly. Very impressed!
Kevin · 26 July 2022
Agent replied · 31 May 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDisappointed! Paid deposit for a flat not even in their portfolio
Disappointed! I was shown 2 rental apartments and clearly stated I wanted flat #24. Not even 5 min after the viewing I was called to leave a holding deposit. I was reluctant and confirmed that it was for #24. Yes, he said it was. The next day I had to call them as they didn't follow up. I was told that #24 was not even in their portfolio! So they decided to change me to #22, which I didn't want. I will loose my deposit if I opt out now, so forced into a flat I do not want. Not happy.
Karin · 28 August 2025
★★★★★ 5/5
GoogleKatie was very polite & professional… she was always quick to get back to me on email or with an update, she also answered all questions we asked & was very good at coordinating between us & our land lord … the process of renting through this agent was was very positive & quick process
Dayna · 26 July 2022
Agent replied · 31 May 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleKieran has been handling the sale of our flat and he has gone above and beyond to progress the chain below.The agent dealing with the sale below ours wasn't providing any updates, so Kieran took it upon himself to manage this sale too. Thank you Kieran for all your help, hard work and always being at the end of the phone.PositiveProfessionalism
Sean · 25 August 2021
Agent replied · 31 May 2023
Hi, thank you for the excellent 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 1/5
GoogleHave been looking to buy a property for a while and find that a lot of properties are listed by Watson bull and porter. …
Corey · 22 February 2026
Agent replied · 26 March 2026
We are deeply sorry for the negative
experience you had with our company. We take all feedback seriously and we
appreciate you bringing this to our attention. Please email me at … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
