Every review we hold for the Ryde office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookLancasters were extremely helpful when renting a property through them. They were so friendly and made the whole process surprisingly stress free. Even when stuck on an element on the process they spoke to us outside of office hours to make sure we were happy. Will definitely rent through them again.
Chloe · 5 February 2019
Agent replied · 8 June 2023
Thank you Chloe x
★★★★★ 5/5
FacebookWe recently sold our house through Lancaster's, Sarah and Jon were amazing! Communication from the team was great and we felt they both did a fab job selling our house �� Thanks Ryde office �
Jason · 6 December 2017
★★★★★ 5/5
FacebookWe struggled to sell our flat with another estate agent before we signed up with Lancasters. Lancasters made themselves available when we needed to talk to them, and were always reassuringly confident about being able to sell our flat.
I think the thing I was most impressed with was their ability to use current contacts and potential buyers to drum up interest in our flat. They were also very friendly, and generally great to deal with.
When we want to move again, we'll be working with Lancasters.
Craig · 1 November 2018
★★★★★ 5/5
FacebookI have had 2 properties rented through Lancasters within the last 6 months and honestly, they are amazing! Nothing is too much trouble for them and customer service is brilliant! They go above and beyond to make moving as smooth as possible. So massive thanks to all the team for their time and professional approach. Highly recommend!
Ben · 4 May 2023
★★★★★ 5/5
FacebookCan't recommend Lancasters enough, we have been struggling to find a rental, spoke with Alexis who found us an ideal property in Cowes within 24 hours ! helpful , friendly and listened to what we needed and found ideal solution !Thanks again, much appreciated
Kieron · 4 October 2019
Agent replied · 8 June 2023
Thank you Kieron, this really does mean a lot to us. I hope you and your family have settled in and recharged ready for the next move!
★★★★★ 5/5
FacebookWe have recently been using Lancaster to find a rented property in the Cowes area and we really can't recommend Lancasters enough! Everyone has been so abling. Thank you!
Sarah · 19 September 2024
★★★★★ 5/5
FacebookSo so helpful fantastic people friendly brilliant to talk to they’ll do everything you need and more I’ve recommended them to friends and family I can’t speak highly enough of Lancasters estate agents
Alec · 15 February 2020
Agent replied · 10 May 2026
Thank you Alec, we love you too 🏡 ❤️ #LancastersFamily
★★★★★ 5/5
FacebookLancaster's really do provide the very best service for both estate agency and letting agency work on the Isle of Wight. Nothing is ever too much trouble and the knowledge of the property industry is simply, second to none.
In short, if you are looking to buy, sell, let, rent or simply need to speak to someone for some unbiased advice, Lancaster's is the place to head for!
Mark · 24 April 2018
★★★★★ 5/5
FacebookDuring our recent house purchase Lancasters provided a professional and stress free service.
I have no problem recommending them.
Rowena · 10 September 2022
Agent replied · 8 June 2023
Our daughter recommended Lancasters having used them previously when she moved home a couple of years ago. Rather annoyingly she was correct, again (don’t you hate it when your child gives you decent advice!) and they proved to be a thoroughly professional, friendly and highly efficient team selling our house within days of it going onto the market. Throughout the selling process we were kept informed of what was happening and advised when we needed to do anything. We therefore have no hesitation in recommending Lancasters to anyone wanting a first-class service when they want to move home. Thankyou Ben, Chris and Stella for all your help and kindness over the last few months.
★★★★★ 5/5
FacebookFantastic letting agents. Have rented a property from Lancasters for the last year & a half. Had a problem with my toilet that required a plumber & receieved a very swift response. Lancasters use professional & kind trades people to carry out any works that the property requires. I can't thank them enough & feel very comfortable & safe in their rented property. Thank you Lancasters :)
Victoria · 14 June 2018
★★★★★ 1/5
FacebookAs a landlord, I felt that lancasters did not care about myself or my tenants. I received a terrible service. if you are a landlord, I would consider using someone else.
Cari · 4 October 2019
Agent replied · 8 June 2023
Hi Cari, sorry to hear you feel that way. You are the first to say that, and we are listening. I have reviewed your emails and calls and first of all I'm glad to hear you're very happy with the tenant we found for you, and you wish to keep them long term. From your most recent call to our office you seemed very happy at that point so hopefully this was just a momentary blip on your landlord journey, and we wish you and your lovely tenants all the very best for your bright future.
★★★★★ 5/5
FacebookI can thoroughly recommend these guys. 2 properties listed and re-let within a few days. They took care of everything. I wasn’t even in the same country! Awesome work ! ⭐️⭐️⭐️⭐️⭐️
Kellie · 11 June 2019
Agent replied · 8 June 2023
Thank you Kellie, lovely working with you again, as always x
★★★★★ 5/5
FacebookHave just sold a property on behalf of a family member, could not fault the team at Lancasters. Being located on the mainland and with COVID restrictions Lancasters went above and beyond to limit the amount of trips to the island for us. Communicating on a regular basis and keeping us updated, would def recommended.
Lisa · 25 June 2021
★★★★★ 5/5
FacebookThe team at Lancasters helped us to find our first home. Right from the start the service we received was knowledgeable, experienced and extremely professional. Throughout the process we were kept up to date, and anything we didn’t understand was explained in an easy friendly manner. We highly recommend the services of this friendly professional team.
Sam · 9 April 2021
★★★★★ 5/5
FacebookThe team at Lancasters helped us to find our first home. Right from the start the service we received was knowledgeable, experienced and extremely professional. Throughout the process we were kept up to date, and anything we didn’t understand was explained in an easy friendly manner. We highly recommend the services of this friendly professional team.
Matt · 24 March 2021
★★★★★ 5/5
Facebook5 Stars We rented a property through Lancasters and we couldn't be happier. They were very friendly, efficient and provided an excellent service. Highly recommend.
Emma · 7 June 2019
Agent replied · 8 June 2023
Thank you Emma x
★★★★★ 5/5
FacebookThe whole team are absolutely amazing. The help they gave from viewing to completion was the best I have ever received from an estate agent. Always so friendly and going the extra mile. I will only ever use Lancasters going forward. I can’t thank them enough.
Zoe · 2 March 2022
★★★★★ 5/5
FacebookThe whole team are absolutely amazing. The help they gave from viewing to completion was the best I have ever received from an estate agent. Always so friendly and going the extra mile. I will only ever use Lancasters going forward. I can’t thank them enough.
Zoe · 2 March 2022
★★★★★ 5/5
FacebookCalled and spoke with Alexis and she was very professional, she discussed the current market and booked for one of the team to value my home with a view of us putting it for sale. If the service Lancasters offer is anything like my first opinion I have high hopes in them selling our home.
Darren · 19 February 2019
★★★★★ 5/5
FacebookIf you are looking for an estate agent who combines professionalism with courtesy, up-to-the-minute knowledge and experience, and 100% determination to do their utmost best for their clients, then you need look no further than Lancasters!
Louisa · 2 January 2023
★★★★★ 5/5
FacebookWe bought our first house with Lancasters and now 10 years later we have gone back to then to help sell. If you haven't seen their YouTube channel, you must. The new Video of our property looks amazing.
Oliver · 4 September 2022
★★★★★ 5/5
FacebookI really recommend this place! I was cured from Hepatitis B Virus. I took the medicine for 16 days, and the medicine has no Negative Influence, it only helped me get cured. https://www.facebook.com/Drokjasharbalhomes?mibextid=LQQJ4dWhat’s app +2349059610787Email dr.okjasharbalhome@gmail.com
Tom · 18 November 2022
★★★★★ 5/5
FacebookLovely friendly staff, couldn't have been more helpful, really helped us through the whole process of buying our first home
Tina · 25 July 2019
Agent replied · 8 June 2023
Hi Tina, this really means a lot to us, thank you. I hope you are all settled in and super happy in your new home x
★★★★★ 5/5
FacebookLovely friendly staff, couldn't have been more helpful, really helped us through the whole process of buying our first home
Tina · 28 June 2019
Agent replied · 10 May 2026
Hi Tina, this really means a lot to us, thank you. I hope you are all settled in and super happy in your new home x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.