Every review we hold for the Ruthin office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a fantastic experience with R&D. They made the whole process smooth and stress free, kept us updated at every step, and were always friendly and helpful. Thanks to them, we were able to settle in quickly and even slept well on our …
Wes · 5 October 2025
Agent replied · 5 August 2026
Thanks Wes! We are pleased we could be of assistance to getting you settled into your new home.
★★★★★ 5/5
GoogleCharlotte made a 200 mile move a fab chilled experience thanks
David · 11 April 2025
Agent replied · 2 May 2025
This is great to hear, thank you David for this excellent review!
★★★★★ 5/5
GoogleCan't fault the experience with sawyer and co, always quick to reply and kept us updated on everything regarding our flat
Jake · 19 March 2026
Agent replied · 19 July 2026
Thank you for your great review, Jake.
We're so pleased to hear you had such a positive experience with us. Keeping our … More
★★★★★ 5/5
GoogleHighly recommend.
Lucy Cratchley was very helpful and guided me through the whole process.
She communicated brilliantly with my solicitor and the vendors agent. …
Amanda · 19 July 2024
Agent replied · 19 July 2026
Thank you, Amanda. We’re so pleased to hear Lucy’s guidance, communication and coordination helped make the whole process stress-free for you.
★★★★★ 5/5
GoogleSawyers were fantastic in helping us source and complete on a new property in Brighton. A special thanks to Lucy the sales progressor - we couldn't have completed on time without you! Thanks to all the team - you were great!
Tom · 19 July 2023
Agent replied · 19 July 2026
Thanks Tom, Lucy will be delighted with your feedback! We hope you love your new place.
★★★★★ 1/5
GoogleI was advised to use this company (branch)!! they made an appointment with me, I then had a phone call in the evening to cancel, I was told they would still look at another project for me, to this day after phoning and speaking to the branch 3 times I have not had anything from them not even a courtesy call.
Very unprofessional would defiantly not recommend.
Mike · 5 October 2024
Agent replied · 24 August 2024
Hi Mike, we are sorry to see this low review. We do believe that the issue in question has now been rectified and apologise for any inconvenience caused.
★★★★★ 5/5
GoogleWe recently sold and purchased properties with Sawyers & Co and had a very positive experience. Kieran Carter in particular went above and beyond to ensure the procedure was as relatively painless as possible - we are grateful to him and would definitely recommend.
Ben · 19 July 2025
Agent replied · 19 July 2026
Thank you, Ben. We’re so pleased to hear Kieran’s efforts went above and beyond to make your sale and purchase as smooth as possible.
★★★★★ 5/5
GoogleVery approachable and easy to contact. Sorts issues swiftly.
Confident that she manages my property.
Denise · 19 March 2026
Agent replied · 19 July 2026
Thank you for your lovely review, Denise.
We're so pleased to hear you've found the service approachable, easy to contact and quick to resolve any issues. It's especially nice to know you feel confident that your property is in safe hands.
Thank you for taking the time to leave your feedback. We really appreciate your continued trust in us.
★★★★★ 5/5
GoogleThe agency was amazing! They accommodated me whilst applying for my dream sea front apartment, making the whole process very easy and enjoyable! Also, whenever I have an issue or I need help, they are super responsive and helpful!
Laura · 19 July 2025
Agent replied · 19 July 2026
Thank you, Laura. We’re delighted to hear the team’s support made securing your sea front apartment an easy and enjoyable process, and that you’ve found us responsive and helpful whenever needed.
★★★★★ 5/5
GoogleHouse nearly finalised , big a great process big thanks to jade , Oliver and Amber for all the hard work and help during the process would defo recommend
Alfie · 5 October 2025
Agent replied · 5 August 2026
Thanks Alfie, glad we could help!
★★★★★ 5/5
GoogleMichaela, Jade, Maxine and Oliver go above and beyond for their clients. My questions along with any other issues have been answered in such a professional, timely manner.
Sharon · 5 October 2025
Agent replied · 5 August 2026
Thank you Sharon, we are pleased you have found us helpful!
★★★★★ 4/5
GoogleThe staff were very helpful on the phone and during visits to the property.
John · 23 September 2026
★★★★★ 5/5
GoogleAlways on hand to help and support during some difficult Moments with the sale.
Jasmine · 15 September 2026
★★★★★ 5/5
GoogleFantastic service, Lucy Cratchley did everything in her power to help us with anything that cropped up. Kept things running as smoothly as could be, chasing solicitors etc and as we all know moving is a stressful time, and Lucy helped keep stress to a minimum. Would definitely go to her again if we ever move again.
Stacy · 19 July 2024
Agent replied · 19 July 2026
Thank you, Stacy. We’re delighted to hear Lucy’s efforts in keeping everything on track and minimising stress made such a positive difference to your move.
★★★★★ 1/5
GoogleUNPROFESSIONAL
** UPDATE SOLD WITH NEW AGENT IN 10 DAYS **
Their sales pitch is perfect, unfortunately their service is not! …
L · 5 October 2025
Agent replied · 5 August 2026
Dear Stephen/Lisa,
I am very sorry to read your review. I have emailed you to provide you with my … More
★★★★★ 5/5
Googlemichaela was excellent at keeping us up to date.oliver and maomi were very helpful also
Steve · 1 August 2026
★★★★★ 5/5
GoogleSawyers have been amazing, thoughout the stages for the sale of my house . These have been difficult times with the economy and the sale price achieved was fair and realistic. They are extreamly professional whilst being friendly. Having had to use two estate agents buying and selling, and having two conveyors buying and selling, together with 6 in the chain, it hasn't been straight forward.
Erica · 19 July 2023
Agent replied · 19 July 2026
Thanks so much for your kind words Erica. We hope you enjoy your new chapter for 2023.
★★★★★ 5/5
GoogleVery helpful and informative
Made the whole process a lot easier to cope with.
Stephanie · 5 October 2025
Agent replied · 5 August 2026
Thanks Stephanie! Wishing you well.
★★★★★ 5/5
GoogleAaron & his team have been contactable, efficient & helpful throughout the buying process. At times going above & beyond.
His friendly & approachable manner put me at ease before I even went into what is now our new home.
Nothing was too hard for him & at times he chased me, which was helpful. He kept us up to date throughout the purchasing process.
We will definitely be working with Aaron when we buy & sell again.
Two very happy home buyers!
Nats · 19 July 2021
Agent replied · 19 July 2026
Thanks for your review Nats. Moving day today I hope everything goes smoothly for you!! We know you are going to absolutely love living there and it will become an amazing home for you both. Make sure to pop in when you're down in Preston Road
★★★★★ 5/5
GoogleSawyer's were great with our house sale. It was a difficult situation, whereby two buyers pulled out for very different reasons, and Sawyer's were helpful and supportive throughout this stressful process. They gave good advice during challenging market conditions (Ukraine war/Cost of living crisis wtc.. having affected house sales severely), eventually getting us a third buyer at a reasonable price.
Marco · 19 July 2023
Agent replied · 19 July 2026
Hi Marco, thanks for your review. It is tough but everyone stayed resilient and we got there in the end. We hope you enjoy your new chapter for 2023
★★★★★ 5/5
GoogleLucy provided excellent service throughout the entirety of my flat purchase. She responded to my queries promptly, chased other agencies when necessary, and I was able to contact her directly rather than via the office. Friendly, helpful & efficient - ..the perfect combination!
Jan · 19 July 2024
Agent replied · 19 July 2026
Thank you, Jan. We’re delighted to hear Lucy’s friendly, efficient approach and prompt communication helped make your flat purchase a smooth experience.
★★★★★ 5/5
GoogleWe had a wonderful experience purchasing our property through Williams Estate Agents. Daniel Maclean was an excellent agent who always responded and if I called the branch and he wasn’t available, everyone else was equally helpful. Simply perfect professionals, who made the experience as smooth and pleasant as possible! I highly recommend them.
Jennifer · 16 September 2022
★★★★★ 5/5
GoogleThe whole team at Sawyer's were great, from the initial contact and great advice from Has to the positive impression made by Aaron and his ongoing help and encouragement to last but not least the support and hard work provided by Lucy helping to bring the process to a successful conclusion. We can highly recommend this estate agent!
Jon · 19 July 2023
Agent replied · 19 July 2026
Thanks so much for trusting us with the move. I know it was a huge decision to and we hope that it goes to plan and is everything you wanted it to be.
★★★★★ 5/5
GoogleLucy Cratchley's invaluable assistance was instrumental in facilitating the purchase of our property, ensuring seamless communication and progress among all involved parties. Our heartfelt gratitude to Lucy for her exceptional support throughout
Peter · 19 July 2024
Agent replied · 19 July 2026
Thank you, Peter. We’re so pleased to hear Lucy’s support and coordination helped keep communication clear and the purchase process running smoothly.
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