Every review we hold for the Ruthin office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo far Caroline and Jordan from Ruthin office have been very helpful and patient with us especially with my indecisiveness about putting it on the market and being very supportive getting us to this point THANK YOU
Julie · 25 August 2026
Agent replied · 27 August 2026
Hi Julie, thank you so much for the wonderful 5-star review! Deciding to put your property on the market is a huge step, so it's completely normal to want to take your time. We're so glad Caroline and Jordan at our Ruthin branch have been able to offer the patience and support you needed to get to this point. We'll be sure to pass on your lovely feedback. We're with you every step of the way!
★★★★★ 5/5
GoogleI felt Lucy was a really safe pair of hands when I finally moved house last March. My buyer was putting huge and unreasonable pressure on me, and Lucy agreed to take over communications with him (as we weren't using a solicitor). She was always professional, but also supportive, cheerful and reassuring. I am pleased to have this opportunity to sing her praises!
Erika · 19 July 2024
Agent replied · 19 July 2026
Thank you, Erika. We’re delighted to hear Lucy’s professionalism, support and reassurance helped ease the pressure during your move and made you feel in safe hands throughout the process.
★★★★★ 5/5
GoogleIt’s a year since we moved and forgot to leave a review. Hass and the team worked really hard to promote and sell our house. Pictures were great, they didn’t hard-sell people - they just got to know the property and matched it with a perfect buyer. They worked really well between us and buyer - constant comms and explained things clearly. We met quite a few agents that were complacent and lacked urgency…didn’t get that from any of the team at Sawyers. Recommend.
Cameron · 19 July 2023
Agent replied · 19 July 2026
Thanks Cameron. We’re glad to hear you are settling in well. We’d love to come see what you do with the place once its all finished. We know it will be amazing!
★★★★★ 5/5
GoogleAll staff were very helpful and considerate. Transaction went very smoothly and efficiently.
Thanks to Jason Williams for his professional assessment of the property.
Thanks to Jack Jefferson for his patience, kindness and confidence.
Thanks to Hana Thomas who was always accessible and kept us in touch if anything changed or needed amending.
Thank you all.
Many Thanks.
Glyn · 27 September 2024
Agent replied · 1 January 2024
Thank you for this fantastic review Glyn! We're so pleased your transaction was smooth.
★★★★★ 5/5
GoogleWe purchased this pty (from Fine & Country) and decided to let it out immediately until we moved to Brighton. Within a very short time, Sayer had found us 3 suitable tenants all of whom met all our pre-requisites. From that point until the new tenants moved in, we have found Sayer's to be responsive, helpful and professional in all communications. Sayers fully manage the pty for us and have arranged all required services allowing us to collect the rent and feel comfortable that our home is being looked after by a good tenant and supported by an excellent letting agent.
Cliff · 19 July 2025
Agent replied · 19 July 2026
Thank you, Cliff. We’re so pleased to hear the team’s efficiency in finding suitable tenants and managing your property has given you peace of mind and a positive letting experience.
★★★★★ 5/5
GoogleWe have just recently moved into our first home and welcomed our first baby. The whole process took a lot longer than expected but Michaela in particularly made sure to update us every time there was an advance in the process. We are very grateful ☺️
Molly · 5 May 2026
Agent replied · 5 August 2026
Molly, Congratulations on your first home and your new arrival as well. What an exciting milestone for your family. Thank you for your lovely feedback, and we’re so pleased we could be part of such a special time for you.
★★★★★ 5/5
GoogleJess and Danica were extremely amazing in helping us find our new home! They were quick to reply to emails and helped us move things along to quickly. Thank you!
Milly · 19 July 2025
Agent replied · 19 July 2026
Thank you, Milly. We’re glad to hear Jess and Danica’s quick responses and support helped make finding and securing your new home a smooth process.
★★★★★ 5/5
GoogleGreat team and one individual shined through .......
We bought our new house through them and they have been fantastic throughout the process.
Can not praise them high enough.
Vic · 5 August 2026
Agent replied · 24 July 2026
Hi Vic, thanks so much for the amazing review and congratulations on the new house! We're thrilled that the team took great care of you. We will make sure we pass on your praise to the Ruthin team. Enjoy your new home! Let us know if we can support you in the future :)
★★★★★ 5/5
GoogleBuying a house, even if it's the most perfect house, is still the most stressful thing ever.
Ours completed right before Christmas and cannot thank Lucy and Aaron enough for all their help to get it over the line in time for the festive break.
We had such a great service from them both from start to finish and wouldn't hesitate to recommend and use them again in the future!
Sam · 19 July 2023
Agent replied · 19 July 2026
Thanks so much for the feedback Sam. We hope you both had the best Christmas in your new place and you’re loving life in your new home.
★★★★★ 5/5
GoogleWe instructed sawyers after we had been very let down by another local agent.
When we first met Has ( our dedicated agent) we were very quickly impressed by his professional competent and very honest approach and manner.
We were sceptical because of the current climate in the housing market. Has reassured us and marketed our house very quickly and efficiently. we had over 30 viewings on our open day with over 10 offers!
To say we were impressed is an understatement we were overwhelmed and extremely grateful to sawyers. (Has)
The sale proceeded in a timely manner and Has kept us informed at regular stages throughout the process .
We completed today.
We have been left with a totally different opinion of estate agents because of the professionalism of sawyers and Has in particular.
Thankyou to all the team at sawyers.
We rarely do reviews but because of our exceptional experience we felt we had to share and highly recommend sawyers and their services.
Teresa · 19 July 2022
Agent replied · 19 July 2026
Thanks for trusting us with the sale. Really happy we got such a great price for you. The buyers will be really happy there too.
Best wishes Aaron & Hass
★★★★★ 5/5
GoogleThe agent responded quick and professional. Tracey Marla provided a high standard of management service. She has been taking care of my tenancy since 2021 until now. I am satisfied with her service and highly recommended to the one who concerns professional and outstanding management services.
Haha · 19 March 2026
Agent replied · 19 July 2026
Thank you for taking the time to leave us such a lovely review.
We're so pleased to hear you've been happy with the service you've received over the years. Tracey is a real asset to the team, and we're sure she'll appreciate your kind words and recommendation. It's great to know her support has helped make your tenancy such a positive experience.
Thank you again for your feedback, we really appreciate it.
★★★★★ 5/5
GoogleHassen and the team secured us a great deal on our sale on our first open day and provided alot of help and advice along the way. Lucy also did a great job at making our sale progress smoothly even after a few bumps along the way. They made our dream house a reality and without the input from everyone it wouldn't have been possible. 🏡🎉 …
Hannah · 19 July 2023
Agent replied · 19 July 2026
Hi Hannah we are really happy you trusted us to sell your home. We hope you love your new place and settle in nice and quickly.
★★★★★ 5/5
GoogleA friendly, professional service from initial contact, through viewing agent to negotiations. We are delighted so far and look forward to completion.
Elizabeth · 25 August 2026
Agent replied · 27 August 2026
Hi Elizabeth, thanks so much for the 5-star review!
We're thrilled that you’ve had such a great experience with our team from the first viewing right through to negotiations. We’re right by your side to keep everything running smoothly all the way to completion day. Thanks for choosing Williams Estates!
★★★★★ 5/5
GoogleWe have just moved into our new home in Poets corner and wanted to thank Hass Aaron and Lucy for their advice and support throughout the whole process. They were really professional and also went out of their way to ensure it was a very positive experience. I don’t intend to move again for sometime but when I do I will be calling Sawyers!
Julia · 19 July 2023
Agent replied · 19 July 2026
Thanks Julia, we know you will love you new home!
★★★★★ 5/5
GoogleGrateful thanks to Kieren James for his help and advice in getting our house sold. And a huge shout out for Lucy Cratchley (After Sales Co-ordinator) whose professionalism, patience and diligence at keeping the ball rolling, has been second to none! Highly recommended.
Julia · 19 July 2024
Agent replied · 19 July 2026
Thank you so much Julia for this wonderful review, we're delighted we could help. … More
★★★★★ 5/5
GoogleWhat can I say, Lucy was professional from the start. She was very efficient in all aspects, from chasing solicitors and working with agents to get the sale through swiftly. Her communication was outstanding. Very pleased to have Lucy working on our side.
Jen · 19 July 2024
Agent replied · 19 July 2026
Thank you for your kind words! We’re delighted to hear that Lucy provided such professional and efficient support throughout your sale. It’s great to know that her outstanding communication and proactive approach made a positive difference. We truly appreciate your feedback and are glad to have been able to assist you!
★★★★★ 5/5
GoogleLucy was absolutely fantastic during the sale of our house. Communication was constant, super helpful and reassuring. She did make the sale of the house go as smoothly as possible and was able to give advice when we needed it. Thanks Lucy!
Holly · 19 July 2024
Agent replied · 19 July 2026
Thank you, Holly. We’re so pleased to hear Lucy’s communication, reassurance and advice helped make your house sale as smooth as possible.
★★★★★ 5/5
GoogleKieran, Lucy and the team provided an excellent level of expertise and efficiency in the sale of our house. They demonstrated calmly their ability to overcome the various issues which can arise in the sale of property. Thoroughly recommended!
Iain · 19 July 2024
Agent replied · 19 July 2026
Thank you for your kind words! We’re thrilled to hear that Kieran, Lucy, and the team provided you with excellent expertise and support throughout your sale. It’s great to know that their calm and efficient approach helped overcome any challenges along the way. Your recommendation means a lot to us, and we truly appreciate your trust in us!
★★★★★ 5/5
GoogleLucy was amazing with our recent house purchase! She was fantastic and so motivated to work and everything went through so smoothly! I cannot thank you so much Lucy I will 100% recommend you to everyone who asks!!!!
Rebecca · 19 July 2024
Agent replied · 19 July 2026
Thank you, Rebecca. We’re so pleased to hear Lucy’s motivation and support helped make your house purchase smooth from start to finish.
★★★★★ 5/5
GoogleExcellent service and support throughout process from the team.
Kept up to speed of progress at all times.
Highly recommend.
Ian · 19 June 2026
Agent replied · 23 June 2026
Thank you for taking the time to leave a kind review.
We’re delighted to hear that you had a positive experience with Williams Estates. Our team works hard to provide clear communication, honest advice, and support throughout every stage of the property journey, so it’s wonderful to know this made a difference.
Your feedback means a great deal to us and will be shared with the team. Thank you for choosing Williams Estates, and we wish you every happiness.
Williams Estates Team
★★★★★ 5/5
GoogleGreat service, Simon found a buyer for my flat swiftly and bob chased the sale through. Flat sales are never easy however they were all over it. Really pleased with all they did. Even recommended them to one of my neighbours at the building and they did the same for him. That says it all in my book.
Simon · 19 July 2025
Agent replied · 19 July 2026
Thank you, Simon. We’re glad to hear Simon’s efforts in securing a buyer and Bob’s persistence in progressing the sale made the process smooth, and we appreciate your recommendation to others.
★★★★★ 5/5
GoogleIf you want the most professional lady in the business then Lucy Cratchley is the girl.
I was lucky to have Lucy assist me and things could not have gone any smoother. …
Ryan · 19 July 2024
Agent replied · 19 July 2026
Thank you, Ryan. We’re so pleased to hear Lucy’s professionalism, regular updates and persistence helped make the process so smooth for you.
★★★★★ 5/5
GoogleLucy helped us buy our first investment property and supported us all the way. Lucy is very knowledgeable and reassuring, professional and friendly. I would highly recommend Lucy for any sale or purchase.
Undine · 19 July 2024
Agent replied · 19 July 2026
Thank you for your wonderful feedback! We’re thrilled to hear that Lucy provided you with such excellent support during your first investment property purchase. It’s great to know that her professionalism, knowledge, and reassuring approach made a positive impact. We truly appreciate your recommendation!
★★★★★ 5/5
GoogleStaff are older so that means they are more reasonable. Very competent team and good prices. Very pleased with them. Unlike with some of my other agents.
Leo · 19 March 2026
Agent replied · 19 July 2026
Thank you for your review, Leo. We're so pleased to hear you've had such a positive experience with our team.
It's great to know you found us knowledgeable, approachable and good value, and that we've stood out compared with your previous experiences elsewhere. We really appreciate your kind words and your support, and we look forward to helping you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
