Every review we hold for the Rutherglen office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was very impressed with the service for selling my first property with Stephanie, Robyn and the team at SH&H Burnside. Stephanie was very professional and had my property on the market within days. Robyn was very friendly and great for keeping me up to date with comments and new viewings. The whole selling experience was fast and easy thanks to the team. Would recommend the Burnside branch for selling your property. Thanks again.
Chris · 8 June 2022
Agent replied · 8 June 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Stephanie, Jennifer, Lyndsey and Lisa at Slater Hogg. I had compared a couple of the local agents and decided to go with Slater Hogg in the end and I did not regret my decision from the outset. The team were very professional. They had a great understanding of the local market, were very responsive and all communication and operations ran smoothly. They also built up a good relationship with potential buyers and helped us get a quick sale. Valuations by Stephanie and understanding of the current market were spot on. Thanks again. I wouldn’t hesitate to recommend them!
Huma · 8 June 2021
Agent replied · 8 June 2023
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleBrooke was excellent in helping sort problems with our sale and keep things on track. Thank you.
Margaret · 29 July 2025
Agent replied · 28 August 2025
Hello Margaret,
Thank you for your wonderful 5* review! We're thrilled to hear that Brooke was able to assist you effectively and keep everything on track with your sale. Your feedback is greatly appreciated.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleGiven their unwavering support throughout a very difficult property sale, I cannot recommend Brooke and her team highly enough. Their professionalism and advice resulted in a great outcome and I would not hesitate to use the Burnside office again. In fact, they are probably the only company I would use again following my great experience with them.
Mark · 13 November 2023
Agent replied · 27 November 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are in the process of buying and selling with Slater Hogg Burnside and everyone we have dealt with has been super helpful, answered my many silly questions and kept me updated throughout.
We had a large number of viewers and Slater Hogg were so great at fitting viewings in around my availability.
Special mention to Stephanie, Jennifer and Robyn, thank you for everything. Would really recommend to anyone considering selling!
Laura · 8 June 2022
Agent replied · 8 June 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe selected Slater Hogg and Howison to market our property as we wanted a professional service. And they did not disappoint! From the moment Stephanie arrived for the initial consultation, we felt we were in safe hands. Stephanie explained every aspect clearly and concisely and noting my anxiousness even said I could contact her again although the process would now be handled by Jennifer.
Jennifer was very efficient in arranging viewings and follow up calls. The proof being the property was sold within one week of going on the market. Jennifer was also very patient and reassuring. Would highly recommend Burnside branch of Slater Hogg and Howison.
Anne · 8 June 2020
Agent replied · 8 June 2023
Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott
★★★★★ 5/5
GoogleFrom start to finish the ladies were efficient, professional and a pleasure to work with. As this was our first ever property sale, we imagined the whole process to be a daunting prospect. I would highly recommend Slater Hogg Burnside, and look forward to working with them in the future again. A special shout out to Stephanie and Robyn, who were terrific throughout the process. All the best for the future.PositiveResponsiveness, Quality, Professionalism, Value
Imran · 25 August 2021
Agent replied · 8 June 2023
Thank you for the amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service that Slater Hogg Burnside provided for selling and buying our home was second to none, Brooke and the team delivered in every way and would highly recommend using them to sell or buy your home.
Ian · 4 September 2024
Agent replied · 11 November 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Ian. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleA professional service from start to finish. Brooke and her team were always on hand to offer advice and assistance. Took the stress out of buying and selling a property with their knowledge and expertise. Always putting your wishes first.
Graeme · 25 June 2024
Agent replied · 24 August 2024
Thank you Graeme for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter debating for some time which agent to go with we opted to go with Slater Hogg and I am certainly glad we did. We were given great advice about how to present our home to the market and they arranged for a professional photographer to come and take pictures and create a video. He did a great job and Stephanie took care of the description which was very engaging It went on line and the next day we had our first viewer. Several viewers were then lined up and a week later we accepted an offer. Stephanie and her team have been super, we would definitely go to market with them again. Thanks to the whole team, you really helped to take a lot of stress out of selling our home!
Paula · 9 June 2018
Agent replied · 8 June 2023
Thank you Paula for such a wonderful 5* review of our Slater Hogg & Howison, Burnside, team. It is great to read that you received fantastic advice, you were happy with the particulars and that the team were able to gain you viewings so quickly while taking the stress out of the process of selling..
It is great to read that you would recommend Slater Hogg & Howison to others, thank you.
Kind regards, Scott.
★★★★★ 5/5
GoogleThe daunting process of house purchase made very easy with SHH. Brilliant customer service with particular mention for Brooke. Went above and beyond and will recommend SHH to friends and family. Thank you Brooke.
Jim · 4 September 2024
Agent replied · 24 August 2024
Many thanks Jim for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you for excellent service. Brooke was very professional and made our house sale and purchase go through without any problems. Lisa was lovely when she came out to value. I highly recommend the team at Burnside Branch.
Caroline · 26 May 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation caroline glen. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealt with Brooke mainly at Slater Hogg Burnside but all staff on hand to help out whenever they could. Couldn’t thank them enough for their help with my first property sale! Any questions I had dealt with, with no problems.
Thanks again for all your help
Declan · 8 October 2023
Agent replied · 29 October 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish Slater Hogg & Howison staff were dedicated and professional in their approach to the sale of our house. We were given sound advice on selling procedure. So much so that following a high number of viewings, it sold very successfully within a few days of going on the market. Thank you Stephanie, Lisa & Jennifer...a great team at Burnside Branch. Would highly recommend.
Jim · 8 June 2021
Agent replied · 8 June 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 1/5
GoogleNobody showed up for a viewing . No phone call no update of being late . Other viewers tried calling but no answer . Wasted over 30mins for nothing .
Hubert · 15 February 2026
Agent replied · 15 April 2026
Thank you for making us aware of your experience, please do contact us via EAComplaints@Connellsgroup.co.ukshould you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat communication and support from the team at Burnside. Got the price they suggested for our sale and led us nicely through the process very efficiently from marketing, photography, home report and sale! Would use their services again with confidence!
Chris · 15 November 2025
Agent replied · 15 April 2026
Thank you so much for your kind words! We strive to provide excellent communication and support throughout the entire sales process. It was a pleasure working with you and we would be thrilled to assist you again in the future. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you to the team at Burnside for your fabulous service! In particular Stephanie and Lisa.
From the 1st point of contact to the sale of our home the girls were so professional, helpful and friendly. I had anticipated the whole process to be stressful but the girls made everything run smoothly and gave us reassurance when needed.
I would highly recommend them.
Thanks again!!!
Nikki · 8 June 2021
Agent replied · 8 June 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish the service I have received was amazing, Stephanie came out and was amazing in going through everything with me. I then dealt with Lisa, Lauren and Gillian arranging viewings. Even with a difficult start from my side the girls guided me through all the way. Big shout out to Gillian who kept me calm all the way and made the process so easy. Thanks so much.
Robert · 9 June 2019
Agent replied · 8 June 2023
Thank you Robert for your amazing 5* review of our hard working and dedicated team at Slater Hogg & Howison, Burnside. Its is great to read you were supported throughout and I will make sure your kind words are passed onward to the team.
Kind regards, Scott
★★★★★ 5/5
GoogleI cannot express how happy I am with the service from Slater Hogg & Howison, Burnside. I sold through them and purchased and can’t fault them in any way. Stephanie and the team have been amazing and been there throughout this whole emotional process. They are knowledgable, professional and nothing is too much of an effort.
Clare · 8 June 2022
Agent replied · 8 June 2023
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
Google***AVOID*** The worst estate agents we've had to deal with. They have been dishonest, rude and condescending. Every time we engaged it was difficult and challenging. This is how they treat people who are trying to buy your home.
We put our bid in on a property and after having to chase 4 days after the closing date we were told our offer was 'considerably out, by Pat' and I was a little embarrassed as our offer to win the house. In trying to understand how far out I was told again 'considerably at this level'. The property sold for £390K. £1700 more than our offer. Just over 0.5%. I don’t know whose interest they have in mind, it's certainly not the buyer or the seller. Every engagement has been challenging. ***AVOID***
Stuart · 26 February 2024
Agent replied · 8 June 2023
Hi Stuart, We are aware you initially left your review 7 years previous and so I am sorry that you have felt the need to revisit this matter recently. I can advise that the 'Pat' mentioned has not worked for the company for a while and whilst we did encourage you 7 years ago to contact us with any concerns, should you have any concerns that became known to you within the past 12 months, please do contact us via review@countrywide.co.uk. Kind regards, Scott @ Customer Care.
★★★★★ 5/5
GoogleSelling my flat with Brooke and the team was a stress-free, easy experience! Thanks for the help and I would recommend if selling!
Andrew · 25 June 2024
Agent replied · 24 August 2024
Hi Andrew, thank you for sharing your positive experience selling your flat with Brooke and the team. We are delighted to hear that it was stress-free and easy for you. We appreciate your recommendation and are here to assist with any future real estate needs.
★★★★★ 5/5
GoogleWe had a very positive and rewarding experience with Brooke Scott of Slater Hogg throughout the period of the sale of our house.
During our first meeting, she provided all of the relevant information in a clear and easily digestible manner. Her guidance at this meeting provided a sound foundation for the subsequent sale.
When we contacted Brooke, we had an immediate response. She was ever willing to liase with potential buyers and was most adept at prompting solicitors into action.
I rate Slater Hogg very highly and recommend that prospective buyers recruit this firm to sell their house. They will not be disappointed.
Stanley · 15 October 2023
Agent replied · 29 October 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely delighted with the service from Slater Hogg, Burnside. Stephanie and Robyn were very professional, friendly and utterly fabulous! They made the selling of my mum's house stress-free by taking care of the viewings and they kept us up to date with everything. Would highly recommend them.
Sandra · 8 June 2022
Agent replied · 8 June 2023
Thanks for the amazing 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with slater hogg, very professional experience throughout whilst selling our house. Was kept up to date with viewers and very friendly and helpful at all times. Highly recommend using them to sell your house. Thank you for always keeping me calm. Lindsey Pedersen
Lindsey · 8 June 2022
Agent replied · 8 June 2023
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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