Every review we hold for the Rutherglen office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe chose Slater Hogg in Burnside to market our property for us this as we felt that all the staff really knew their stuff and gave us the confidence that they could find the right buyer. We weren't disappointed. They did. All of the staff in the Burnside branch were very helpful throughout the sale process of our house and were extremely helpful with excellent advice when it came to our subsequent purchase also. My wife and I cannot thank them enough for all their help. Scott
Scott · 8 June 2020
Agent replied · 8 June 2023
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
★★★★★ 5/5
GoogleA highly professional service. I was so pleased by the amazing service. Everyone was very understanding of the circumstances surrounding the sale and thoughtful of this throughout. I could always speak to someone when I called and the whole team were able to discuss the sale and it's progress. The Slater Hogg team were positive and realistic and I really trusted their opinions.
I would absolutely sell a house through SHH Burnside again and I will be seeking their help when I look to buy.
Catriona · 8 June 2020
Agent replied · 8 June 2023
Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us.
Best wishes
Emma
★★★★★ 5/5
GoogleVery positive experience with this branch, speaking with staff over the phone. Very informative, enthusiastic and answered every question i had!
Niamh · 15 April 2025
Agent replied · 24 August 2024
Thanks Niamh for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA highly professional service. I was so pleased by the amazing service. Everyone was very understanding of the circumstances surrounding the sale and thoughtful of this throughout. I could always speak to someone when I called and the whole team were able to discuss the sale and it's progress. The Slater Hogg team were positive and realistic and I really trusted their opinions.
I would absolutely sell a house through SHH Burnside again and I will be seeking their help when I look to buy.
Catriona · 13 November 2019
Agent replied · 11 November 2024
Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us.
Best wishes
Emma
★★★★★ 5/5
GoogleStephanie and the team at Burnside office were very professional and helpful. They sold our house very quickly and made the whole process so much easier.
Caroline · 8 June 2021
Agent replied · 8 June 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAVOID!
From beginning to end an absolute disgraceful service.
Following advice from these apparent professionals our house was advertised well below home report value - “to attract more viewers”. Great in theory. However, when said viewers are not given the home report prior to viewing (despite requesting it) this results in lots of viewers who can’t actually afford the property! A brilliant waste of my time.
Adding to this viewings were not arranged properly and when viewers cancelled the lovely ladies at slater Hogg didn’t see fit to advise us of this. Another waste of time.
There have been a whole catalogue of errors and when discussing these the staff seen fit to lie to cover their tracks. A great reflection on the professional displayed by this team.
Slater Hogg are no longer selling our home and I advise anyone considering using them to reconsider.
Ashleigh · 9 June 2019
Agent replied · 8 June 2023
Thank you Ashleigh for taking the time to leave us your feedback.
Customer experience is very important to us and as such I have tried to locate your file with the intent to contact you directly to discuss your concerns. Unfortunately, I have been unable to locate any property marketed by the local branch in association with your name given in this review. If you do wish to further raise any concerns please feel free to contact us at review@countrywide.co.uk.
Kind regards, Scott. (Customer Relations Team)
★★★★★ 5/5
GoogleSlater Hogg & Howison Burnside Team...outstanding!
I found the girls(Stephanie, Lisa and Lauren) to be extremely approachable and highly professional in all my dealings with them both as a seller and a buyer.
They sold my home very quickly and also did all the viewings, showing viewers round proudly as if it were their own home.
The girls understood my situation quickly and worked hard to find me a suitable property that I would love, within budget and within a tight timeframe. They are an enthusiastic and passionate team who take time with their clients to personalise their service. I am extremely grateful to them for all their hard work and effort. I would not hesitate to recommend them to anyone! Fabulous!
Thank you, Loretta Devine
Loretta · 9 June 2019
Agent replied · 8 June 2023
Thank you Loretta for your excellent review!
I will make sure your wonderful words are forwarded to the whole team and I would like to thank you for taking the time to leave us this response and recommending the team to others.
Very best wishes, Scott.
★★★★★ 5/5
GoogleI’m seeing some bad reviews here and couldn’t be more surprised.
Slater Hogg Howison Burnside are by FAR the best real estate team I have had the pleasure to do business with.
Helped me sell my flat in just under a week and netted me a tidy little profit in doing so.
Now I’m looking to buy and when I phone it never rings out and I have never had to leave a message. When I request home reports I get them immediatley and I have never had to wait longer than a working week for a viewing but that has always been down to the demand for viewings on the house rather than their capability.
Absolute joy to deal with and all are very approachable and engaging.
Looking to buy at the moment and they always pass on the most relevant properties to me, others send on info for anything going and leave me to vet the most appropriate for me.
Everyone else I feel as if I have to step in and manage them / keep on at them but the girls at Burnside are exceedingly proactive, capable and continually show initiative in trying to find the best property for me and my fiancé.
Keep up the great work!!
Neil · 9 June 2019
Agent replied · 8 June 2023
Thank you Neil for your wonderful review!
It is great to read that you have had such a great experience with our Slater Hogg & Howison team in Burnside and that you found everyone very approachable and engaging. Thank you for recognising the hard work done by our team on a daily basis and it is great to see that they are being so proactive in finding you the idea property for you and your fiance.
Best wishes, Scott.
★★★★★ 5/5
GoogleEverything was handled efficiently. The sale went smoothly and the Agents went the extra mile by showing the house when we were unavoidably unable to do so.
Graham · 8 June 2020
Agent replied · 8 June 2023
Thank you for your 5* review! wonderful to read such great comments about our local team. Kind regards, Scott.
★★★★★ 5/5
GoogleA well deserved 5 star service from start to finish. I thought selling my property was going to be a lot more hassle (especially in the middle of a pandemic) but Stephanie provided me with all the reassurance and advice I needed, and every other member staff were always so willing to help any time I called. I am so happy with the result - can’t thank you guys enough
Carol-Ann · 8 June 2021
Agent replied · 8 June 2023
Thank you for your terrific 5* review Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a few agents out to discuss selling our home and immediately it was clear Slater Hogg was going to be the right choice for us. Stephanie’s knowledge of the market seemed far superior to anyone else we had spoken to and from signing up to actually selling our home it was a matter of weeks due to the teams efforts. Thoroughly satisfied with our experience using Slater Hogg
PAUL · 8 June 2021
Agent replied · 8 June 2023
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleBought my first flat from Slater Hogg with the assistance from Jack Kelly who sorted our mortgage. The team were always on hand to help and made the experience exciting! Thanks again
Poppy · 4 September 2024
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review Poppy! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleSlater Hogg & Howison are a disgrace to Estate Agents. For my second home running I have had to deal with this Estate Agent due to the fact they are selling the property I am offering to purchase (Broomhill Drive, Burnside).
The property was on the market for some months and had no offers. They messed me and my solicitor about for almost 2 weeks and after several offers I put my final offer in (a figure which they had asked for) and they got back to us to tell us they are now putting a close date (the very next day and 12 noon) as they now suddenly have another interested party.
An absolute disgrace to Estate Agents.
Avoid them if you can.
Craig · 10 June 2014
Agent replied · 8 June 2023
I’m very sorry to hear that you have had a bad experience with Slater Hogg & Howison Burnside. My team and I aim to provide the highest levels of customer service possible and as a regulated business we take complaints and any problems our customers experience very seriously. I would like to settle this issue and invite you to contact me to see if your complaint can be resolved. Please contact me or any of the staff at 0141 292 6275 and we will deal with your problem personally.
Branch Manager
★★★★★ 5/5
GoogleGreat service from start to finish from Stephanie and the team - highly recommended !
Christopher · 8 June 2022
Agent replied · 8 June 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe just sold our property in the space of just over a week. Everyone that we spoke to at Slater Hogg were exceptional and communication was frequent. They really focused on what mattered to us and I would recommend them to anyone who is considering selling their home - thanks guys - you really made the process as stress free and simple as possible :-)PositiveResponsiveness, Quality, Professionalism, Value
Richard · 25 August 2021
Agent replied · 8 June 2023
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleStephanie and the team where fantastic. New the area and delivered a sale on the first day. Would use them again.
Adam · 8 June 2021
Agent replied · 8 June 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving dealt with quite a few estate agents over the years, I found the Slaterhogg team in Burnside professional, slick and very proactive. All the team were very polished in their approach to me as a client and kept me in the loop without having to chase for viewing reactions. Not very often I'd give a business 5 stars, but girls you were smashing and a hoot to work with! Well done!
Jim Blair
Waltermitty67 · 9 June 2019
Agent replied · 8 June 2023
Thank you for your great 5 star review. It's wonderful to read that you were kept fully informed and up to date throughout the process by our Slater Hogg & Howison, Burnside branch.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleSold our property with Brooke. Fantastic experience from start to finish. Exceptional service couldn't do more to help with the process. Would highly recommend and would definitely use again.
Angela · 4 September 2024
Agent replied · 24 August 2024
Thanks for the excellent 5* review and recommendation Angela! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleStephanie & Lindsey were so kind & helpful, can't thank them enough.
Jane · 8 June 2022
Agent replied · 8 June 2023
Thank you for your great 5* review.
★★★★★ 5/5
GoogleI would strongly recommend using Slater Hogg and Howison Estate Agents Burnside to sell your property. From the moment I contacted them I was extremely impressed with the high quality professional service provided to me by a team with excellent interpersonal skills who gave me confidence in their thorough knowledge of their business. First class Customer Service with a five star score! Thank you very much.
Jacqueline · 8 June 2021
Agent replied · 8 June 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat selling experience with the team at Slater Hogg Burnside , Stephanie, Robyn and Lisa couldn’t have been more helpful and with their professional knowledge ensured we went to closing date and sold in just over a week ! Wouldn’t hesitate to use them again in the future .
Regards Gary & Catherine Mowbray .
Gary · 8 June 2022
Agent replied · 8 June 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOutstanding experience from start to finish. All the girls were fantastic from the initial visit with Stephanie to the constant updates from the office. Cannot recommend enough! House sold in 7 days for an amazing price into the bargain. Thanks so much for making a stressful time much easier.
Angela · 8 June 2022
Agent replied · 8 June 2023
Thank you for taking the time to share your experience and for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful throughout and great to deal with. Would definitely recommend.
Lorraine · 4 October 2024
Agent replied · 11 November 2024
Thank you for taking the time to leave us this great 5* review and recommendation Lorraine. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI chose Slater Hogg in Burnside to market my property after speaking with Stephanie, who immediately impressed me with her knowledge of the local area and market. My property sold within a week which was absolutely fantastic. All of the staff in the Burnside branch were very helpful throughout the sale of my house.
Jordan · 8 June 2020
Agent replied · 8 June 2023
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
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