Pacitti Jones Burnside reviews in Rutherglen

★★★★★ 5/5

Google

I was pleased with the service provided by PJ when selling my late mother's house in Cambuslang. The whole process is daunting to say least and very emotional especially when you're also processing the death of a loved one. Pacitti Jones were empatheti, sympathetic and guided me through the stages with great ease. There communication from start to finish was flawless. Even though we were caught in a chain they kept me in the loop continuously. Thank you Pacitti Jones for your superb service and support.

Margaret · 11 October 2025

★★★★★ 5/5

Google

We recently used Pacitti Jones Burnside to sell our home, and we would highly recommend their services. The communication and advice given throughout was excellent. The team at Burnside were all extremely helpful but particularly Elspeth who went above and beyond to support us throughout the process, making it as stress free as possible. Thank you!

Amanda · 2 January 2025

★★★★★ 5/5

Google

We recently used Pacitti Jones Burnside to sell our house and were very pleased with the service we received from Megan and the team. Megan was great at explaining the whole process to us and keeping us up to date with viewings, final sale progress etc. We would definitely recommend Pacitti Jones to friends and family for future house sales.

Clare · 11 October 2024

★★★★★ 5/5

Google

Pacitti Jones took care of everything for the sale of my property and made the whole experience easy. This was from the initial visit by Paul to discuss the process and then Lynne with the updates and next steps, overall the staff was really helpful throughout the sale.

Nikos · 11 June 2026

★★★★★ 1/5

Google

Recently spoke to lyn from the burnside office. What a rude woman. Pacitti Jones used to be a good company before they sold it.

John · 15 March 2026

★★★★★ 5/5

Google

The team at Burnside were most helpful in our search for a new home. They provided solid advice and this left us in no doubt about using them for our sale. The sale went exactly as they said it would. They obviously know the market and are professional, friendly and a pleasure to deal with. Will definitely recommend to family and friends.

Bobby · 29 March 2024

★★★★★ 5/5

Google

The sale of our late Dad's house went smoothly from marketing, viewing and everything in between right through to the end process, it was a difficult time for the family, Elspeth, Nicola and thier colleagues made this an easy process, keeping me updated on ever development, and most importantly listening to me when I needed it. Would definitely recommend to anyone selling a home. Linda

Linda · 11 November 2025

★★★★★ 5/5

Google

We could not be happier with the experience we had with Pacitti Jones Burnside. We have purchased and sold with them and it is the best decision we made. Having previously been first time buyers, we were new to a buy/sell scenario and the whole team have been wonderful throughout. AnneMarie has kept us updated at every stage, Paul was friendly and assuring when coming out to value our own property. The quality and process of the photographs was absolutely excellent. Something i had been nervous about but was a really easy experience. From valuation to an offer on our home, it took less than a week. We even had help to get a home report done quickly and cheaper than we had been quoted directly. We would highly recommend, great experience overall!

Monica · 10 September 2022

★★★★★ 5/5

Google

We have been absolutely delighted with the service we have had from Pacitti Jones at Burnside. Paul, Julie and Megan were supportive, informative and totally focussed from the very start. We would particularly like to thank Paul for his patience and support in the beginning when covid made it so challenging, and Julie’s daily updates once the house was on the market felt like a very encouraging and experienced hand on the tiller. We would thoroughly recommend them to anyone seeking a high professional standard coupled with a genuinely friendly and supportive manner.PositiveResponsiveness, Quality, Professionalism, Value

Kate · 27 August 2022

★★★★★ 5/5

Google

I recerntly sold my house through Pacitti Jones in Burnside. Paul initially came to value my property and I felt very comfortable with him and reassured by his knowledge and experience that I immediately cancelled other 2 estate agents I had appointments with. Next Annemarie came to familiarise herself with my property as she would be arranging viewing and be the first point of contact. She was really friendly and and along with Megan and Lynn kept me fully updated on what was happening with my property. Salim's photos were amazing. I am sure he was the reason I had so many viewers in one week. He made my house look so good I started to question why I was selling!! I absolutely loved the App which kept me continually updated with who was viewing my property, any conments from them and also notes of interest and finally offers. It meant little liaison was needed with the office although the staff were always on hand to explain exactly what was happening. They made my house sale virtually stress free which is definitely not what I was expecting. I would now never use anyone else and urge everyone to give them a try. Between the whole team there is a vast amount of knowledge which ensures the whole process runs smoothly.

Karin · 7 June 2022

★★★★★ 5/5

Google

We approached 6 firms to sell our house and after choosing Pacitti Jones they shone through from the first moment to the last. Would highly recommend.

Kim · 11 August 2026

★★★★★ 5/5

Google

I recently sold my property through this branch. Megan was extremely helpful in managing the process and was always in touch to make sure all was on track. I would highly recommend using this highly motivated and professional team in the selling of your property.

Graham · 11 October 2024

★★★★★ 5/5

Google

Would highly recommend Pacitti Jones Burnside. In what turned out to be a long, drawn out process due to a large chain, the team (especially Elspeth) kept me informed of what was happening throughout. I would have no hesitation using them again.

Iain · 11 October 2024

★★★★★ 5/5

Google

Megan sold our flat (in a not great location) not once but twice after our first buyer pulled out the day after lockdown was started. Not only that but she managed to get us nearly 10% more the second time around. I really loved the Paccitti Jones insight tool where you can track all aspects of the sale from websites hits, viewings to offers. Despite, having this great resource, Megan always kept up to date with us and even if there was nothing new she would call for a catch up and let me know what she had been doing behind the scenes to get folk looking. Transparency is a number 1 priority for me and I never felt like she was being anything else. If it wasn't for the fact that our new home is most likely our forever home, I wouldnt hesitate to use PJ Burnside again. Thanks so much for everything you have done (and still do! Lol) for us.

Kathleen · 7 June 2021

★★★★★ 5/5

Google

My husband and I had the best experience selling our flat with Pacitti Jones Burnside. Everyone we made contact with was professional and helpful. The online portal for viewing booked appointments was very helpful. Unfortunately we had 2 different buyers pull out of buying our flat for personal reasons. Each time new viewers were booked in again quickly and every time Megan negotiated us great offers. We felt like we were in safe hands with a team who know exactly what they are doing from start to finish. Each person knows their roles from Paul, Elspeth to Megan. Thank you again to you all.

Melanie · 1 February 2025

★★★★★ 5/5

Google

Every time I phoned if whoever I wanted was unavailable they phoned me back quickly

Maggie · 11 September 2026

★★★★★ 5/5

Google

The whole team were great to deal with - positive, helpful and efficient throughout. Lynne was absolutely superb - always shared the right information at the right time. Would not hesitate to recommend the Burnside branch to anyone looking to sell their property.

Mhairi · 27 July 2024

★★★★★ 5/5

Google

We have had a fantastic experience with Pacitti Jones Burnside. Their service has been fantastic, with special thanks to Anne Marie who kept us thinking positively and proved her point by finding us a buyer in a difficult market. Also thanks to Paul, whose pre-marketing advice was really helpful and whose friendly and informed manner clinched our service. All round, no complaints and definitely recommend.

Ian · 7 February 2023

★★★★★ 5/5

Google

Fabulous service, extremely friendly staff that can't do enough for you whilst keeping you constantly updated. Property went on the market and sold at a closing date 10 days later after 27 views and 6 offers !!!!

Karen · 11 October 2024

★★★★★ 5/5

Google

Thank you to Megan and all the team at Pacitti Jones Burnside for a first class, stress free service! The branch handled our sale and purchase and I can confidently say that no other agent can compete.

Ged · 4 October 2024

★★★★★ 5/5

Google

Recently redid my Will and POA with Robyn - a very unexpected and pleasurable experience. Nothing was too much trouble as I do struggle with Legal terminology but Robyn was very patient and explained everything to me. I would highly recommend Pacitti Jones and in particular Robyn.

Sandra · 28 February 2024

★★★★★ 5/5

Google

I recently used Pacitti Jones Burnside to sell my home, and I can’t speak highly enough of the whole team. From Paul coming out to complete my valuation to then working mainly with Elspeth but also the rest of the team to sell my home. The communication and advice given throughout was brilliant. It made the process simple and as stress free as possible. I would highly recommend and not hesitate to use them again in the future.

Karyn · 3 December 2024

★★★★★ 5/5

Google

5 Star An amazing service from start to finish, would highly recommend We recently sold our property with Pacitti Jones Burnside and were incredibly impressed with the service we received. We initially met with three estate agents and were most impressed with the service Pacitti Jones offered and they also seemed to have the best market knowledge for our area. Paul was professional and friendly and explained everything to us clearly. During our sale the use of the online app was a very helpful tool and Megan was always at the end of the phone to answer any of our questions. We were kept constantly in the loop by Megan and the team, who were all incredibly friendly. An amazing service from start to finish. Would highly recommend.

Cheryl · 8 June 2019

★★★★★ 5/5

Google

This is the second time I have used Pacitti Jones and would not hesitate to use them , should I ever move home again. Paul, Elspeth and the whole team in the Burnside branch were extremely helpful, professional and friendly throughout the whole process. Nothing was too much bother and they took over the viewings and selling our aunts house as they understood how emotional it was for us. They went above and beyond and would highly recommend them in future!

Caroline · 11 October 2024