5/5
TrustpilotGreat service from Charlie
Great service from Charlie! He was very helpful and made the whole process smooth and easy. Thank you Kate
Trusted Agent profile · Rushmoor
Verified
Prospect Aldershot reviews in Rushmoor
★★★★★
2,205 reviews across 3 platforms
175 Victoria Road, Aldershot, GU11 1JU, Rushmoor, GU11 1JU
Prospect's office in Rushmoor, at 175 Victoria Road, is rated 4.7 out of 5 across 2,205 reviews on three platforms, including 302 Google reviews rated 4.9.
302
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,867
Reviews on Trustpilot
Business-wide
Want Prospect Aldershot to help?
Send Prospect Aldershot a message.
Reviews
Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotDemi from the sales team
Demi from the sales team was extremely helpful and professional.
4/5
TrustpilotThanks Saffron and the Team!
I had two issues, a bath that wouldn't drain and an immersion heater that wouldn't heat. On direction from Saffron at the Prospect team I raised both incidents on their system and she helped manage them along and kept me in touch with progress. The latter issue was fixed before 9am the following day, the other took a little longer, but was resolved excellently!
5/5
TrustpilotCharlie was brilliant from start to…
Charlie was brilliant from start to finish, so helpful and patient, guiding me through the application process,
5/5
TrustpilotVery Helpful
Found a property through rightmove, Kurt was very helpful sorting out all of the details for us.
5/5
TrustpilotCharlotte M from Prospect showed me…
Charlotte M from Prospect showed me round a number of properties & was always knowledgeable of what she was shopwing me, as well as pointing out many things i should be thinking about, but had not considered.
5/5
TrustpilotSasha was so helpful
Sasha was so helpful. She was very thorough and efficient and was a pleasure to deal with.
5/5
TrustpilotBoth Aiden and Mitchell were excellent…
Both Aiden and Mitchell were excellent in their support. Made the tough process so much more bearable.Thanks Chaps.
5/5
GoogleI am a first-time buyer and had my first viewing with Natasha last week. She was very friendly, knowledgable about the property and able to answer all of my questions. Thank you for your professionalism!
5/5
GoogleGreat experience with Natasha from prospect Aldershot. Helpful, knowledgeable and friendly. Even offered help outside of her job roll with contracts on a property my mum lives in tied to another estate agent. Great service.
5/5
TrustpilotGood communication and support
Good communication and support, very efficient service. Thanks Elliott, Callum, Chira and team from a very happy landlord
5/5
TrustpilotWe rented through prospect and were…
We rented through prospect and were very happy. Especially with Julie Jacobs who helped us during a particularly difficult time. Julie and the landlord ensured there was much flexibility in our tenancy when we were not sure whether we were going to purchase our onward property. This helped allay significant amounts of anxiety. We are very satisfied. Thank you
5/5
TrustpilotGreat service.
We have successfully let our property through Prospect for 7 years now with 4 different good tenants. We have never had more than a week without a new tenant and contract negotiations have always been very professional. Agnese Rees has managed our property for the last couple of years or so and always been very efficient and reliable providing great service.
1/5
TrustpilotProspect are terrible
Prospect are terrible. They are a bunch of crooks who charged fees for things that were not justified We rented a property via ‘Prospect’ years ago - they tried charging us for a mole problem the rental property had.We were warned by a local cleaner when we moved in that prospect we’re bad … we should have listened!
1/5
TrustpilotReally bad
Really bad, the house wasn't ready on the moving day (stated by contract) leaving me and my family looking for an hotel, that we had to paid our-self. When we finally moved in the house we find out that there is not not tumble dryer, despite the confirmation from their agent on the viewing day and despite the inventory report... DONT rent or buy through this agency.
5/5
TrustpilotSale of property in Yateley - brilliant!
We cannot praise highly enough the service we have received from the Sandhurst branch of Prospect Estate Agents. Not a straightforward sale, with plenty of hiccups along the way, but nothing has been too much trouble. We have been kept fully informed at all times and have had a constant stream of viewings leading to a successful sale. Would use again without question, superb service!
5/5
TrustpilotOur interactions with Bernadette Martin & Prospect
Our interactions with Bernadette Martin
5/5
TrustpilotCharlotte Morgan ,Senior Client Manager
5/5
GoogleWent to view a property in Aldershot and was met by Natasha from the local office. She did a great job presenting the house, was very knowledgeable and had prepared an additional info pack for us when we arrived which was a nice touch. Thanks for the great experience!
5/5
TrustpilotFor Hasslefree Stay
Has always used their services during our moves within UK. Currently the existing property is being managed by them so absolutely hassle free stay. Our manager is Beckie Baxter and she is absolutely fantastic. Always responsive and helpful, good turnaround time with the issues you may have, liased well with us and the landlord. Highly recommended the services !
5/5
TrustpilotAfter 6 months of failure when selling…
After 6 months of failure when selling our flat using another agency, we join Prospect and after 2 weeks our flat was sold! Ross and many others were very helpful through the sale process and were always on top of things and available for any questions me and my partner had. Very happy that we used this agency!
5/5
GoogleVery helpful staff and excellent service , thank you so much .
5/5
TrustpilotBeckie Baxter has been very helpful and…
Beckie Baxter has been very helpful and responsive for any queries regarding our tenancy. Would recommend!
5/5
TrustpilotVery helpful
Sasha Byrne takes good care of my property, she is helpful when answering all kinds of queries, she also proposes solutions when tenants have requests that might be a little bit of unwanted requests.Prospect also offers a good reference evaluation to avoid problematic tenants and a comprehensive rent protection that provides peace of mind.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want Prospect Aldershot to help?
Send Prospect Aldershot a message.
