5/5
TrustpilotAnna has been AMAZING
Anna has been AMAZING! Went above and beyond when numerous other agents wouldn’t assist with my different situation. I could not find a better agent if I tried! Thank you Anna!
Trusted Agent profile · Rushmoor
Verified
Prospect Aldershot reviews in Rushmoor
★★★★★
2,205 reviews across 3 platforms
175 Victoria Road, Aldershot, GU11 1JU, Rushmoor, GU11 1JU
Prospect's office in Rushmoor, at 175 Victoria Road, is rated 4.7 out of 5 across 2,205 reviews on three platforms, including 302 Google reviews rated 4.9.
302
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,867
Reviews on Trustpilot
Business-wide
Want Prospect Aldershot to help?
Send Prospect Aldershot a message.
Reviews
Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVirginia Ayres outstanding service
Virginia has been really helpful and efficient during the move to our new home. Thank you so much!
3/5
Trustpilot5* for the property manager Julie
5* for the property manager, Julie Jacobs. She has been helpful, patient and does go above and beyond.The rest of the people I dealt with at Prospect are average at best. some of them were painfully slow and difficult to get any responses from. almost always had to repeatedly chase them. funnily enough, the people who take your money are fairly attentive.I probably wouldn't recommend them, but wouldn't actively dissuade people from using them.
5/5
TrustpilotEllen Deverell 5*
Ellen and the prospects team could not have been more helpful. She makes buying a property seamless and has everything under control. She was very supportive, sending pictures, updates, videos, chasing sellers and my own solicitor, when needed. I was purchasing a buy to let, whilst living abroad. I have been through this process a few times now and I can confirm that Ellen makes the difference and my purchases through Prospects have definitely been the most straightforward.
5/5
TrustpilotBeth has been a delight to work with…
Beth has been a delight to work with when searching for our dream home, couldn’t ask for anyone better she truly has been outstanding! Thank you again Beth!
5/5
TrustpilotSasha is great and very helpful
Sasha is great and very helpfulHad an issue with a tenant and she helped to resolve the issue and provided good advice in how to handle the situation.
3/5
GoogleI rented out my house through Prospect, formerly Castles, for 8 and a half years. I felt that they were not strong enough in making sure that they considered my position. They were good at communicating with me but seemed to become a …
5/5
TrustpilotShould have used Prospect
Purchased a property through Prospect dealing with Adam and Josh. Both very honest, open and easy to get hold of.They squeezed more out of me than I wanted to pay for my property, which is good news for their vender and they stepped up and helped progress and coordinate my sale where my estate agent should have been taking action. Going that extra mile helped save the chain from collapsing.Would use if/when I come to sell.
5/5
TrustpilotThe support from 'Kate' the Property…
The support from 'Kate' the Property Manager has been phenomenal. A real credit to the woder team.
5/5
TrustpilotFabulous
Agnese has been absolutely wonderful. Nothing is too much trouble, she always responds quickly and efficiently and is always so pleasant to deal with. I would highly recommend.
5/5
TrustpilotVery Happy Landlord
I moved to Prospect from another Agency last year after a complete refurbishment of my flat ready to let and I am so glad I made the move! I am particularly impressed with Agnese and the way she is managing my property, very efficient, always cheerful and very helpful. I have recently visited my tenant who also echoed my views and is extremely happy with the assistance she has received from Agnese.
5/5
TrustpilotDani is always really helpful and…
Dani is always really helpful and responsive. She seems to offer a seamless service to both landlords and tenants. I would highly recommend this lettings agency and Dani in particular.
5/5
TrustpilotProfessional and Responsive
Mr. Kurt (agent from Prospect) has provided us very quick and 1-to-1 exclusive service and helped us find a nice apartment very quickly. He was there to clarify our queries and confusions and always ready to help by directing us to the right people when he is not around or busy in meetings which were really helpful. Overall I am satisfied with the experience that I had with Mr. Kurt and Prospect as a company until now.
5/5
TrustpilotAnna has been extremely helpful through…
Anna has been extremely helpful through the whole process and continues to be managing the relationship between me and my landlady. Always quick, happy and a pleasure to talk to.
5/5
GoogleAs a first time buyer I had no clue what I was doing! However I went on a couple of viewings with Natasha, and I couldn’t recommend her highly enough! Very knowledgeable, answered all the questions I had and really went the extra mile to assist me
4/5
TrustpilotVery helpful
Beckie Baxter has been very supportive and helpful throughout the process of letting a property with Prospect. She is quick to reply and always polite.
5/5
TrustpilotMany thanks to Sasha for encouraging my…
Many thanks to Sasha for encouraging my wife and myself to complete this work without appearing t apply pressure yet firmly and clear. Thank you so much.
5/5
TrustpilotSo pleased we decided to use prospect
So pleased we decided to use prospect! Harry was great from the start, all questions answered promptly! For as long as we rent out our property we’ll use you guys
5/5
TrustpilotJust to say thank you to Agnese for…
Just to say thank you to Agnese for addressing all our issues so promptly , very professional, and much appreciated .
5/5
TrustpilotReview Feedback on Agnese Rees
Agnese has been professional, diligent and proactive through the last few months, especially on arranging maintenance services.Agnese is an excellent ambassador for Prospect
5/5
GoogleGreat service from Natasha in helping me get the purchase of my latest buy to let property over the line at Aldershot. I am really happy with how the whole transaction played out and how communication was passed between me and the …
5/5
TrustpilotI have dealt with Prospect Estate…
I have dealt with Prospect Estate Agents for a number of years now for my rental properties. They always find me good quality tenants & are very thorough in their vetting and references. I have a great relationship with them & I have peace of mind they’re always professional.
5/5
TrustpilotWe have been looking at properties to…
We have been looking at properties to rent and/or buy for most of 2020. Lloyd and Sebastian at Prospect were phenomenal! They continuously stayed in touch and sent through properties which were in line with our requirements. Now we are in our property, our property manager Melissa, is a God send!! Easy to get hold of, always in communication and understanding to any issues we have had. Feel extremely lucky to have her as our property manager.
5/5
TrustpilotReally happy With the service of…
Really happy With the service of prospect of always being efficient when needed, Sacha is always quick in response in getting things sorted for us Rachel
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want Prospect Aldershot to help?
Send Prospect Aldershot a message.
