Trusted Agent profile · Rushmoor
Verified
★★★★★
2,197 reviews across 3 platforms
175 Victoria Road, Aldershot, GU11 1JU, Rushmoor, GU11 1JU
Prospect's office in Rushmoor, at 175 Victoria Road, is rated 4.7 out of 5 across 2,197 reviews on three platforms, including 302 Google reviews rated 4.9.
302
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,859
Reviews on Trustpilot
Business-wide
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Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.
5/5
TrustpilotI am not one to leave reviews but I…
I am not one to leave reviews but I will make an exception this time. I can't thank Aimee Smith enough,for her professional behaviour, during my sale. Aimee, took on all the constant battles that went on between both conveyancing teams and was the only ray of hope in sorting out the issues, that arised. Aimee, kept me informed and through her hard work,she managed to salvage a dire situation.I really can't thank her enough.
5/5
TrustpilotA nice bunch.
After already being in my rental property for 6 months I had a quick query that needed addressing.I contacted the main number and quickly got through to the right office. I spoke to Julie Jacobs and she dealt with my query with understanding and care from the start. My query was resolved and followed up the next day too.Shout out to Lloyd Richardson too. He is very personable and takes care of you.Cheers guys.
5/5
TrustpilotAbi Hepner has fantastic communication…
Abi Hepner has fantastic communication skills and has really made me feel reassured that my house sale was in the best hands. I have been kept up to date throughout and given helpful suggestions to improve on feedback. Thank you to Abi and the team at Sandhurst!!
5/5
TrustpilotBrilliant service
I would definitely recommend Agnese at prospect as our property manager . She has very efficiently handled a variety of issues we have had at a property we let out . What I find makes Prospect different from other estate agents is that we have one dedicated property manager for our property who is aware of all the issues and there is a consistency of approach rather than dealing with a different person every time .
5/5
TrustpilotSales coordinator
Bernadette Martin was so brilliant at keeping us updated on the progress of our sale.
4/5
TrustpilotI would recommend Prospect
I would recommend Prospect. They are a lot better than my previous agency, and are always prompt and professional. Sasha is great, cautious and professional. I should get her as my PA. My recent annual renewal went through smoothly and swiftly and I like the use of digital records, unlike the previous firm who always used post and paper records. I cannot comment on other reviews, but I am very satisfied for now
5/5
TrustpilotRenting in High Wycombe
We have rented in our house for almost two years and Prospect have always been great, especially the property manager Emily Cross who has always been so helpful in getting any issues sorted - thank you!
5/5
TrustpilotExceptional Support, Nancy is a Credit to Prospect
I am writing this review to highlight the incredible service Nancy provides. She is a truly amazing person who clearly cares about our home. Whenever something breaks, she ensures it is repaired quickly and efficiently.
5/5
GoogleProspect estate agents has been really helpful finding us a place.I would like to say thank you to all and especially Leslie keegan.
5/5
GoogleDuncan was great during my purchase, he kept me updated every step of the way, and was always able to answer the phone, not once was i stuck on hold or waiting for a response. Top man
Thanks Damien, very kind of you to share your recent experience. I hope you settle in well to your new home!
5/5
TrustpilotThe service from Prospect has been…
The service from Prospect has been excellent. From the start of the process from valuation, marketing has been slick and professional. A big thank you to Aimee who has given me regular updates and sometimes when needed a couple of times a day. Her cheerful and professional manner has made my selling process a joy. A big thank you to everyone that I have dealt with at Prospect. I would highly recommend using you.
5/5
GoogleNatasha from Prospect Aldershot was great - very friendly and knowledgeable during our viewing and really took the time to listen and expand on our thoughts about the property. Looking forward to more viewings with her, hopefully soon, as we hunt for our first home!
5/5
TrustpilotBest Property Manager
I write this review not necessarily about the company, as they did what they were meant to do. I write this about one person in particular, who, with their kindness, empathy and reassurance made my experience wonderful. “Who is this person?” I hear you ask. Her name is Julie Jacob’s and Julie is the property manager. If you are a renter or landlord I hope you find your way to Julie.
5/5
TrustpilotIt was a lovely experience with…
It was a lovely experience with prospect and its amazing team,most especially Stefano Aloi. It was a smooth journey with them. Prospect is highly recommended.👍👍👍
Thank you for your 5* review, Oladokun.
5/5
TrustpilotCharlotte Morgan has been very helpful…
Charlotte Morgan has been very helpful through out this stressful process. Would recommend.
5/5
TrustpilotBeth Murphy is a credit to prospect…
Beth Murphy is a credit to prospect estate agency. I feel safe in her hands when doing a viewing - no questions unanswered.
Thank you for your 5* review, Zachary.
5/5
TrustpilotNikki has been instrumental in renting my property
Nikki was really easy to work with and helpful in getting my property rented out. We got in great tenants and everything flowed nicely. She was responsive to all my enquiries during the process. Thank for your help
5/5
TrustpilotVery efficient and any questions or…
Very efficient and any questions or support we needed, they provided us with answers and help straight away. Hazel and Edward were really helpful.
Thank you for your 5* review, Neil
5/5
TrustpilotToby was great at showing us the flat…
Toby was great at showing us the flat and answering all the questions we had, we didn’t feel rushed at all. I recommend viewing housing with Toby
Thank you for your 5* review, Bruno.
5/5
TrustpilotDo you want an honest, friendly professional to deal with your property search?
Whilst I didn’t end up buying a property through Prospect, Connor Brewer was one of the best people I met through this process. Out of all the emails I sent to many different agents, he responded first. He was professional, informative, patient(!) and completely understood my needs. I can’t thank him or recommend him enough. He is a star! I’d also mention that I certainly did not receive the same service from other Prospect offices!
4/5
TrustpilotOverall prospect made the sale very easy
Overall prospect made the sale very easy . . Good communication and easy to speak too .
Hello Mark, Thank you for the lovely review! We hope we can be of help to you in the future :) Kind regards
5/5
TrustpilotFantastic experience working with the…
Fantastic experience working with the guys at Prospect especially Demi , she went above and beyond for me and my son made the whole experience very personal even when solicitors got in the way lol .
5/5
TrustpilotWe have been renting through prospect…
We have been renting through prospect for the last 21 months and we’re very happy with the customer service provided through our property manager Nikki Gardner.
5/5
TrustpilotGreat service and support from Ashleigh
We had a great experience working with Ashleigh who supported us with issues we were having whilst moving in, she was incredibly understanding and professional, and managed to resolve the issue within minutes. We felt listened to and respected as younger clients and feel confident should any other issues arise that these would be resolved.
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