Richard James Estate Agents Rushden reviews

★★★★★ 5/5

Google

Massive thank you to everyone at Richard James Rushden who helped us in buying our first home! We had viewings with the lovely Jared and Sophia, who were helpful and knowledgeable. Sandy was excellent in chasing the solicitors involved when we had needed answers, and never made us feel like we were a bother. After five months we finally got the keys, and met Richard and Sandy who were both as lovely as they were on the phone! As we weren’t local buyers, things could have been more difficult, but the Richard James team were always at hand and made everything feel seamless! Thank you all!

Hannah · 2 September 2026

★★★★★ 5/5

Google

My situation was a bit more complicated than most and a sale had to happen extremely quickly. Richard outlined my options clearly including all costs and explained the upside and downside for each. There was complete transparency at every stage. Once a decision was made Richard's team got to work immediately and had my property advertised within hours on receiving my approval to go ahead. A first time buyer was found but even then Richard's assistant Sandy kept up the pressure for things to more quickly due to my circumstances and she kept me up to date at each step of the way. A completion was completed in double quick time which the buyer was more than happy with and I was ecstatic. I cannot give this company enough praise for what they did. They were courteous and professional throughout the whole process and managed to take an extremely stressful situation and make it into one that ended with all parties delighted with the outcome. Well done all involved but especially Richard and Sandy.

Victoria · 2 August 2026

★★★★★ 5/5

Google

Amazing service from the start to finish!👍 Great communication throughout the team with calls and emails and confirming any issues we needed sorting out. Richard was lovely when he took the initial photos and valuing of our property and Sandra was very efficient and professional when chasing up queries when we were close to exchange and completion. I would highly recommend Richard James Estate agent to anyone considering putting their house on the market.

Clare · 2 September 2026

★★★★★ 5/5

Google

We have recently sold our house through Richard James, and we are so glad we did. Sophia did a fantastic job on arranging the sale, and we sold on day 1. Every single person on the team (thank you Claire for the progress chasing!) did a great job, so helpful and getting the sale through. Selling (and buying) a house is not an easy process, but everyone there pulled together to make it as easy as possible. If you want a professional and friendly service, would recommend Richard James from our experience.

Marianne · 2 May 2026

★★★★★ 5/5

Google

We had an excellent experience purchasing our property through the Irthlingborough branch of Richard James, and would particularly like to thank Mike Taylor (Manager), Ollie, and Rachael for their professionalism and support throughout the process. From our initial viewing through to completion, the team was knowledgeable, approachable, and highly responsive. They provided accurate information about the property, managed our expectations clearly, and ensured communication between all parties remained consistent and transparent. Their proactive management of the transaction was especially impressive. They liaised effectively with solicitors, our mortgage broker, and the wider chain to keep momentum in place. Given that we completed within a month, their coordination and persistence clearly played a significant role in achieving such a swift turnaround. Purchasing a home can be complex, but the Irthlingborough team at Richard James made the process feel structured and well-managed from start to finish. We would not hesitate to recommend them to anyone looking to buy through a professional and results-driven estate agency.

Home · 2 March 2026

★★★★★ 5/5

Google

Just wanted to says I think Richard James estate agents Rushden is brilliant ! The staff are excellent, hardworking and professional .Much thanks to Richard for all his hard work and Hazel too .If you want to sell your house choose Richard James you wont be sorry! Lastest up date 🥳Thank you for another successful sale 8 years later 🤗and I’m a repeat customer! 🫶Still amazing friendly service from Richard and the team 👏Special thanks to Alexi for securing the sale ,Jared for viewings ,Hazel for all her support and Claire for regular updates and liaison I appreciate all your help 👍until the next time ⭐️⭐️⭐️⭐️⭐️

Elaine · 4 December 2025

★★★★★ 5/5

Google

Claire and the team were amazing at keeping me up to date with updates. They went above and beyond with the initial viewing of the property. They rang us to see if we were interested in similar properties that hadn’t even been listed. Claire specially made the process calm and easy by answering our calls. I also spoke to Richard and he was very calm and relaxed which made me feel reassured that any issues would be addressed. I will definitely recommend Richard James to friends and family. As a first time buyer, the standard for estate agents has been set at such a high bar. My expectations have been blown away! Thank you so much ☺️

Chloe · 5 November 2025

★★★★★ 5/5

Google

We had a fantastic experience with the team, especially Richard and Sandy. Our sale took around 10 months from start to finish, so it was a long and sometimes stressful process, but they were brilliant throughout. Always friendly, helpful and quick to keep us updated whenever we needed them. A special thank you to Richard and Sandy for all their help, patience and support in getting us over the finish line. We really appreciate everything you did for us and would happily recommend you to anyone!

Zoey · 25 September 2026

★★★★★ 5/5

Google

From the moment Sophia came to appraise the house we knew Richard James were the right agents. We cannot fault the service provided by Richard and his team. We had regular updates about viewings and all the way through the sale we were kept up to date about the progress. Alexi, Hazel and Sandy all helped make this a stress free sale and for sure we would not hesitate in recommending them to family and friends. First class from start to finish. Thank you.

David · 11 September 2026

★★★★★ 5/5

Google

A huge thank you to everyone at Richard James - they were absolutely amazing on our moving day. We had a few stressful issues with completion and exchange, so we ended up camping out in their office while they got on the phone and worked hard to help get everything sorted. Thanks to their support, we were finally able to collect our keys. They also gave us a lovely card and a hamper of goodies, which was such a thoughtful touch and very much appreciated. Thank you, everyone!

Jo · 2 August 2026

★★★★★ 5/5

Google

We recently bought a house in Rushden through Richard James Estate Agents, Rushden Office, moving from The Forest of Dean! We dealt with several different Estate Agents over the 12 months plus and looked at a number of properties , even going SSTC with one which then fell through because our chain broke lower down. Alexi, Sandy and Richard have all been amazing during what has been the most stressful period of our lives with a purchase and sale that was not at all straightforward (nothing to do with Richard James I hasten to add!). I believe if it hadn't been for these people it may have all fallen apart! These staff were professional, polite, efficient, helpful and understanding and communication was excellent throughout. As a result we are now living in what we hope is a forever family home living close to our children and grandchildren. Thank you so much to the team at Richard James!

Sam · 2 August 2026

★★★★★ 5/5

Google

From booking the first appointment through to the day of our sale I could not fault Richard James and his staff. I felt informed, supported through the whole process and very well looked after. His staff were fantastic during the viewings and gave honest and fair feedback in a timely manner. This is a small family business and I felt that I could ask anything and always received a very personal service. I would 100% recommend Richard James.

Tracey · 2 August 2026

★★★★★ 5/5

Google

We recently sold our house through Richard James Estate Agents in Rushden, and we couldn’t have asked for a better experience. The whole team have been incredibly helpful throughout the process, feeling more like good friends than estate agents. They are always polite, friendly, caring and genuinely happy to help with any questions or concerns. Nothing was ever too much trouble, and their warm, approachable manner made what can be a stressful time so much more pleasant. We are truly grateful for all their support and would highly recommend Richard James to anyone looking to buy or sell a home. Thank you to the whole team!

Melanie · 2 July 2026

★★★★★ 5/5

Google

We made the best decision choosing Richard James they were excellent from the start to completion ,Richard came to do the valuation and he spent time explaining everything and making sure we were happy ,the team were all excellent and made the whole experience as stress free as possible ,special mention to Jared ,Claire and Hazel you were all amazing thank you so much

Lesley · 5 October 2025

★★★★★ 5/5

Google

Thank you to the wonderful team at RJ Rushden for all the hard work on selling our late mother's house. It was a long process with lots of hurdles along the way. The team always kept me updated on the process of the sale. Highly recommend anyone who would like to sell or buy a property.

Paul · 19 September 2026

★★★★★ 5/5

Google

Richard James went above and beyond to get us into our lovely new home. Our house move was a long complex process with a fairly big chain. They were proactive to provide updates, when we lost our buyer they found us another buyer within very short notice to keep us in the chain. Everyone pulled the stops out and we couldn’t thank them enough for their hard work and efforts to get us here. We’ve used them now for the last 3 house moves & wouldn’t go anywhere else! Highly recommend!

Helen · 2 April 2026

★★★★★ 5/5

Google

Richard at Richard James was brilliant. We had a long process with lots of hurdles along the way, but Richard always kept us in the loop and was always very helpful and friendly, making it much easier. We dealt with lots of the team during the process of viewing, right up until the purchase. Thank you also to Jarrod, Clare, Hazel, Alexi & the rest of the team. Highly recommend. We also got a lovely welcome box when we moved in, which was a nice touch.

Oliver · 2 April 2026

★★★★★ 5/5

Google

Exceptional service , so pleased we used Richard James ,from day one ,they were so helpful and kept us updated with every viewing we had . I cant praise Claire enough , weve moved 6 times and never had such help throughout the move ,she kept us smiling through a very tough move ,she deserves a medal ,thankyou Claire. The whole team were brilliant, from valuation to completion , we cant recommend them enough, they've been a pleasure to sell with ,and will quite miss them .

Angela · 2 January 2026

★★★★★ 5/5

Google

The most amazing team of people I have ever dealt with! From the very first appointment, the owner personally met with me and explained everything in great detail, which immediately gave me confidence. Throughout the whole process, the team was fantastic, I received weekly calls from the girls in the office keeping me updated on the progress, so I always knew exactly what was happening. Thank you so much guys 🙏

A · 2 March 2026

★★★★★ 5/5

Google

We bought a property through Richard James and they were superb. All the staff we liaised with were lovely, particularly Claire - she was professional, friendly and helped to communicate with our solicitors who were frankly lacking in the …

Pam · 8 October 2025

★★★★★ 4/5

Google

The service was great! Claire was amazing, walked me through the process, advocated for me, and really helped on the day we exchanged contracts by keeping strong communication. Thank you for all your help!

Sophie · 24 November 2025

★★★★★ 5/5

Google

Couldn't have asked for better service .Richard was very professional and sympathetic to the reason of the sale . Constantly kept me updated with all.kinds of information. wouldn't hesitate in recommending this estate agents .special.mention to Claire for her updating me on a regular basis and her polite nature

Mark · 22 May 2025

★★★★★ 5/5

Google

Thank you to Richard and his team at Richard James Estate Agents in Rushden for their exceptional service. From our first meeting, Richard was welcoming, supportive, and reassuring, which was especially appreciated as it was my first time selling a property and during a time of grieving. Despite some complexities with the sale, Richard's expertise and guidance were invaluable. He clearly explained the marketing and sales process, and the terms and conditions were transparent from the outset. His team's communication was timely and clear, making the entire experience as smooth as possible. When the initial sale fell through, Richard and his team, including Jarod and Claire, went above and beyond to re-market the property and find a new buyer. Their dedication and support were outstanding. I'm grateful for their hard work and professionalism. If you're looking for a reliable and knowledgeable estate agency, I highly recommend Richard and his team.

D · 5 November 2025

★★★★★ 5/5

Google

From walking in the door and making the introductions we felt welcomed and listened to. As we had seen a popular property they were selling, we wanted to move quickly to get our house on the market. Richard booked in to see us and took a great deal of time to explain the selling and buying process, outlining all the costs, timelines and expectations. The whole team were fabulous! Communication was great, very accommodating when booking in viewings as we are shift workers both for selling and us buying. A fully supportive service from start to finish. We would recommend using Richard James to sell and buy a home! Richard, Hazel, Olivia, Jared, Sophia, Claire and Alexi. Thank you for your wonderful service and support selling our home and helping us buy our family home!

Dominic · 4 November 2025