Every review we hold for the Rushden office, from every platform, shown as written. First names only.
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5/5
GoogleThe most amazing team of people I have ever dealt with! From the very first appointment, the owner personally met with me and explained everything in great detail, which immediately gave me confidence. Throughout the whole process, the team was fantastic, I received weekly calls from the girls in the office keeping me updated on the progress, so I always knew exactly what was happening.
Thank you so much guys π
A Β· 1 March 2026
Agent replied Β· 16 April 2026
Thank you for such a lovely detailed review, we really appreciate it. We are glad that you were happy with our service and we wish you well for the future.
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5/5
GoogleWe bought a property through Richard James and they were superb. All the staff we liaised with were lovely, particularly Claire - she was professional, friendly and helped to communicate with our solicitors who were frankly lacking in the β¦
Pam Β· 8 October 2025
Agent replied Β· 13 May 2026
Thank you Pam for your lovely words, the team really appreciate them. We are glad that we could help you communicate with the solicitors and we look forward to helping you in the future when the time arises.
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5/5
GoogleWe bought our first home through Richard James and from start to finish were impressed with the service we received. Lucy McClymont's advice at the beginning was invaluable to us and our sales progressor Jade Wilkes was absolutely β¦
Emily Β· 14 October 2025
Agent replied Β· 14 August 2026
We are thrilled to hear about your positive experience with Richard James! Lucy and Jade will be delighted to know that they were able to assist you throughout the process. Thank you for recommending us, and congratulations on your new home!
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5/5
GoogleCouldn't have asked for better service .Richard was very professional and sympathetic to the reason of the sale . Constantly kept me updated with all.kinds of information. wouldn't hesitate in recommending this estate agents .special.mention to Claire for her updating me on a regular basis and her polite nature
Mark Β· 22 May 2025
Agent replied Β· 26 July 2024
Thank you Mark for your kind words. We endeavour to provide updates as much as possible to aid a smooth sale. We are pleased you are happy with our services
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5/5
GoogleFrom walking in the door and making the introductions we felt welcomed and listened to. As we had seen a popular property they were selling, we wanted to move quickly to get our house on the market.
Richard booked in to see us and took a great deal of time to explain the selling and buying process, outlining all the costs, timelines and expectations.
The whole team were fabulous! Communication was great, very accommodating when booking in viewings as we are shift workers both for selling and us buying. A fully supportive service from start to finish. We would recommend using Richard James to sell and buy a home!
Richard, Hazel, Olivia, Jared, Sophia, Claire and Alexi. Thank you for your wonderful service and support selling our home and helping us buy our family home!
Dominic Β· 9 November 2025
Agent replied Β· 13 May 2026
Thank you Dominic for such an in depth review, it is really nice to know that you felt listened to and we could help you not only sell your home but find your new home. We wish you all the happiness in your new home.
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5/5
GoogleI am writing this review for Jade Wilkes who was our sales negotiator, when selling my parents house through Richard James.
Jade was very helpful and supportive throughout the process and maintained excellent communication. Thank you for all your help.
Clare Β· 14 August 2025
Agent replied Β· 14 August 2026
Thank you for taking the time to write this lovely review! I'm delighted to hear that Jade provided such helpful and supportive service throughout the sales process. It's fantastic to know that her communication was excellent. Thank you for choosing Richard James, and we wish you all the best in your future endeavors.
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5/5
GoogleTop drawer team at Richard James Estate Agents, Rushden.
Always helping, always keeping clients informed and always working WITH you, not against you.
And if you are lucky to be assigned Sandy, you are truly in good, capable and safe hands.
Zoe Β· 1 September 2026
Agent replied Β· 10 August 2026
Thank you Zoe for such kind words, you are correct, you are in very capable hands with Sandy and we are glad you are happy with our service. We wish you all the best in the future.
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5/5
GoogleIt was a pleasure to do business with you . From our first viewing and the long drawn out problem with the lower chain, you kept us informed along the way . Your staff were excellent in all aspects and a special mention for both Clare and Hazel . I would have no doubts to recommend yourself to anyone .First class service from a proper people first estate agency.Keep up the good work.
Chip Β· 1 January 2026
Agent replied Β· 16 April 2026
Thank you for taking the time to write such a lovely review, we really appreciate it. It was a pleasure to help you get into your new home. We wish you all the happiness in your new home.
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5/5
GoogleWe have had a quite a lengthy and difficult move however, Jade has been brilliant throughout. She has been in regular contact, helped with all enquiries and questions promptly and put us at ease. Great customer service, thank you!!!
Chloe Β· 14 August 2025
Agent replied Β· 14 August 2026
I'm so glad to hear that Jade has provided you with such exceptional customer service during your move. We'll be sure to pass along your kind words - thank you for sharing your experience with us!
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5/5
GoogleRichard James were engaged to sell two properties on behalf of the Executors for a family Estate. Although there was a normal degree of typical problems with prospective purchasers they acted in a professional manner at all times and provided regular updates to the Executors on progress. Their commitment, help, guidance and support has been greatly appreciated.
Richard Β· 1 May 2026
Agent replied Β· 7 May 2026
Thank you Richard for your lovely words, it was a pleasure to be entrusted with the two properties to sell. We wish you all the best in the future.
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5/5
GoogleI wholeheartedly recommend Claire Crossley without hesitation. Her communication skills were exemplary, providing weekly updates on the progress of our transaction, despite the challenges posed by the incompetent solicitors involved. Always β¦
Faye Β· 8 October 2025
Agent replied Β· 22 May 2026
Thank you Faye for your five star review. We really appreciate it.
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5/5
Googleπ π πππ
Had such a great experience with Richard James Estate Agents!
Jade Wilkes was amazing from start to finish. she kept us updated on everything β¦
Luman Β· 14 November 2025
Agent replied Β· 14 August 2026
Thank you for sharing your positive experience with us! We're thrilled to hear that Jade provided you with excellent service and made your journey smooth and stress-free. We appreciate your kind words and are grateful for the opportunity to assist you in your real estate needs.
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5/5
GoogleWe cannot thank Richard and his team enough for the effort that they went to on our purchase of our property. They were outstanding on the negotiation and the dealing with several issues that came up and we are truly grateful for there professional commitment to resolving the issues and we would definitely recommend them for anyone looking for an estate agent that goes above and beyond. Thank you Richard and jarad .
Wayne Β· 1 December 2025
Agent replied Β· 7 May 2026
Thank you Wayne for taking the time to leave such a lovely review, the team really appreciate it. We are really pleased that you would recommend us.
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5/5
GoogleCannot fault this estate agents. I wanted a quick sale and they had the property to market by the weekend (after a few days) . The house sold the following Monday. Super friendly team and helped us secure our forever home! Thank you.
Rhiannon Β· 23 July 2026
Agent replied Β· 27 July 2026
Thank you Rhiannon for your kind review. It was a pleasure to help you sell your home and we wish you all the happiness in your forever home
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5/5
GoogleI had a great experience with Richard James; the whole team was incredibly professional and easy to work with. They took all the stress out of the process and kept me in the loop the entire time. Itβs rare to find an agency thatβs this reliable and genuinely helpful. Iβd definitely recommend them to anyone looking for a smooth move.
Mark Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you Mark for such a lovely review. It was a pleasure to help you in the purchase of your home and we wish you all the very best for the future.
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5/5
GoogleCouldn't thank the team enough for their smooth and swift process for buying our first home.
Couldn't recommend Jared and Claire anymore as they were courteous, friendly and β¦
Kyle Β· 8 October 2025
Agent replied Β· 10 December 2024
Thank you Kyle for your kind review, we really appreciate it. We hope you will be happy in your new home.
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5/5
GoogleBRILLIANT from start till they handed me the keys. The team are great, I dealt mainly with Claire was so prompt, polite, Able to make the experience fun and kept me up today throughout the entire process. Thank you all very much
James Β· 22 May 2025
Agent replied Β· 26 August 2024
Thank you James for your kind words, we really appreciate them. We aim to keep our clients updated at every step of the way.
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5/5
GoogleKept me informed throughout the process of our purchase without having to chase them for updates. They even gave us a little moving in box with some goodies in ( almost gave 4 star because of the DECAFF tea bags π ) But, a big thank to all of you for your help and support. β¦
Sam Β· 2 April 2026
Agent replied Β· 16 April 2026
Thank you Sam for your lovely review, it was a pleasure to assist you with your move. We are really glad that you liked your goodies box (even the decaf teabags :-) ) We wish you all the happiness in your new home.
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5/5
GoogleBrilliant experience - Jared was so helpful and then passed over to Claire who was chasing and so helpful - canβt thank them enough!
Harry Β· 8 November 2025
Agent replied Β· 8 May 2026
Thank you Harry for your kind words, it was a pleasure to help you find your new home and we wish you all the best in your new home.
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5/5
GoogleIn my opinion they are the best estate agents that I have experienced in this country, Richard Taylor at Rushden office is a π
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A Β· 25 September 2026
Agent replied Β· 30 September 2026
Thank you for taking the time to leave such kind words, we really appreciate them
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5/5
GoogleClaire and the team at Richard James Rushden were great. They kept me informed of what was going on with my purchase, as well as chasing up relevant parties when things slowed down. Thanks a million!
Daniel Β· 22 May 2025
Agent replied Β· 22 May 2026
Thank you Daniel for such a lovely review, I will pass this across to the team. We are glad that you are happy and we wish you all the best in your new home.
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5/5
GoogleRichard James were amazing when helping with the sale of our property, especially Lewis! Everyone was always so helpful and responsive and I'm not sure that things would have progressed as quickly as they did without Lewis. The best estate agent experience I've had and would highly recommend to anyone looking to sell their property!
Alice Β· 22 May 2024
Agent replied Β· 25 October 2024
Thank you for your five star review.
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5/5
GoogleBrilliant service, we bought through Richard James and always found them a lot more useful than the agents we had our house up for sale with 100 percent recommend!
Philippa Β· 20 July 2026
Agent replied Β· 21 July 2026
Thank you Philippa for your kind words, we are glad that you would recommend us and we wish you all the happiness in your new home.
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5/5
GoogleFrom start to finish the team at Richard James in Rushden were fantastic. You could always get in touch with them, they always answered the questions we had in a timely manner. They were extremely professional when they showed people round β¦
Miranda Β· 8 October 2024
Agent replied Β· 26 July 2024
Thank you Miranda for your kind words, it means a lot. We are pleased that you are happy with our service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.