Every review we hold for the Runnymede office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRecommendation: Property management
We would like to offer our recommendation of Melissa for unfailingly providing a professional service of managing our property rooted in excellent communication, respect, efficiency and initiative. Melissa provides a highly reliable, individually tailored, quality service which is always professional yet personable.Kind regardsRodrigoSydney, Australia
Rodrigo · 30 December 2021
★★★★★ 5/5
TrustpilotReally helpful
Joel at Sterling Ackroyd has been really helpful with the purchase of my first property. Very friendly with fast responses!
Alexandra · 26 February 2024
★★★★★ 5/5
TrustpilotVery good service
Very good service. Good communication pre and post survey and a very thorough survey which was followed up with a call to explain the details
Dawn · 6 November 2023
★★★★★ 5/5
Trustpilotlettings
I've been using Stirling Ackroyd letting department for the past few years and working with Abby Gooptu (Renewals Manager) and previously Ben Rendell (Property Manager). I'm happy with the service they provide - they are helpful and sort out things as quickly as possible which is very important as a landlord with various properties.
Caroline · 14 March 2019
★★★★★ 5/5
TrustpilotI highly recommend Stirling Ackroyd
I highly recommend Stirling Ackroyd. They have been very professional with their services and I was very pleased with Ryan, our agent, who helped us find the right property for us, and also Bethany, who has been responsible for setting up our new tenancy
Ionescu · 4 December 2021
★★★★★ 5/5
TrustpilotI expressed an interest in a property…
I expressed an interest in a property and the agent Ashley K, called me within 5 minutes to put my name forward to the appropriate department for a quick viewing.Great customer service!
Lorentz · 18 April 2023
★★★★★ 5/5
TrustpilotStirling Ackroyd let and manage a flat…
Stirling Ackroyd let and manage a flat for me. Over several years and tenancies they have managed everything well and kept void periods down to just a day or two at each changeover. They keep on top of admin and provide clear financial statements.
David · 24 November 2021
★★★★★ 5/5
TrustpilotRino Russo has provided an excellent…
Rino Russo has provided an excellent service understanding the challenges faced with my project. He followed up on matters he said he would, keeping a good communication link.
Omar · 3 August 2023
★★★★★ 5/5
GoogleProfessional staff,provided great service,would recommend Agent.
Sue · 24 October 2018
★★★★★ 5/5
GoogleBoth the Marks in the Englefield Green Office worked tirelessly to sell our house. Many thanks for all your efforts.
Ron · 24 October 2019
Agent replied · 22 October 2024
Hi Ron, thank you so much for taking the time to leave such a wonderful five star review! I know that both Marks will be thrilled to read your feedback and to hear how much you appreciate their hard work! On behalf of our two fantastic Mark's and everyone here at Townends, thank you for choosing us to sell your property. All the very best, Emily
★★★★★ 5/5
TrustpilotExcellent professional service
Simple, very helpful, friendly and very professional. I learn so much from them. I will use them again. I wouldn't hesitate to recommend them.Thank you, Iain and Taija for your help.
Selva · 4 May 2023
★★★★★ 5/5
TrustpilotExcellent customer service by Katy Harris
Our boiler was not working. We raised a helpline ticket and Katy contacted us for the resolution. She was very thorough and proactive in keeping us updated about the progress. Very pleased with her. Keep up the good work Katy.
Ashutosh · 30 May 2022
★★★★★ 5/5
Trustpilot5 Stars customer service
Letizia Lupi has taken good care of us and have always made herself available whenever we asked for help. Very reliable and knowledgeable. She has certainly made a difference.
SL · 28 June 2023
★★★★★ 4/5
TrustpilotRecommendation
As a Senior Property Services Advisor, Ellie had provided great support for me in her responsible area. I really recommend her if you need to sell the property.
Biao · 21 July 2023
★★★★★ 5/5
GoogleMark Shepherd always worked to support the process even out of hours.
Cliff · 11 October 2021
Agent replied · 22 October 2024
Hi Cliff, thanks for taking the time to leave a great 5* review! - Claire
★★★★★ 5/5
TrustpilotHouse valuation
Spoke with Joel and had a house valuation done by Ben. I am very pleased with their service, they are polite and they know what they talking about, I would use them again.
Magdalena · 16 February 2023
★★★★★ 5/5
TrustpilotInstant feedback and professional way…
Instant feedback and professional way my tasks was handledI really appreciate an amazing job she did please keep it up
M · 26 January 2024
★★★★★ 5/5
TrustpilotI recently bought a flat through…
I recently bought a flat through Stirling Ackroyd and I can’t recommend their services more highly!! Darren & Claire in particular were attentive and helpful throughout the process and made everything accessible to me. I would definitely use their services again without hesitation!
Sean · 1 December 2021
★★★★★ 5/5
TrustpilotExtremely professional experience with Ellie…
Extremely professional experience with Ellie from the head office department. Always willing to lend a helping hand and answer my questions however small and basic they felt to her. It's always reassuring to know your transaction is being dealt with in good hands!
Penny · 26 November 2021
★★★★★ 5/5
TrustpilotSelling my my flat in this market has…
Selling my my flat in this market has not been an easy process but i had so much help and good advice from David Harvey - Thanks so much its highly appreciated.Lone
Lone · 3 March 2023
★★★★★ 5/5
TrustpilotThank you for assisting me David…
Thank you for assisting me David Harvey, was a great pleasure and that’s was good to hear the service your agent provides was quite helpful for future correspondence. All the best x
Riya · 2 March 2023
★★★★★ 5/5
TrustpilotRebecca always responds really quickly…
Rebecca always responds really quickly and is very helpful. She is a pleasure to have on my side!
Anne · 26 February 2024
★★★★★ 5/5
TrustpilotI have conversations first time with…
I have conversations first time with member of staff and I find it very professional, trustworthy and reliable.I believe that this estate agency is great.
Jovo · 11 September 2023
★★★★★ 1/5
TrustpilotAbsolute nightmare Cold calling agents
Absolute nightmareI made an enquiry about renting out my flat and since then I have had several Cold calls a day from various numbers about the flat from Stirling Ackroyd. Every time I block a number they call from a new one. I can’t get rid of them. Be warned.
Satina · 7 January 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.