Every review we hold for the Runcorn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlex was so helpful from start to finish, when I was buying my house. Alex listened to my needs, and what I really wanted within a budget, and luckily the house that I described came on the market. Alex was able to find the answers to my questions if he didn't know them already, I really can't thank you enough. Talia, was really helpful all the times I called up or went into the office. Very friendly both of them and honestly I cannot thank you both enough, the excitement you both showed me when the purchase was finalised was a lovely touch. I am so excited to start my new future in my new home. Highly recommend Bests estate agents.
Charlotte · 26 March 2026
Agent replied · 16 April 2026
Hi Charlotte, it was our pleasure to assist you in finding your forever home, thank you for your kind words, hopefully you don't need us in the future but if you do, you know where we are. Best of luck to you and your son :)
★★★★★ 5/5
GoogleI had a great experience working with Alex and Talia when buying my home. Alex was helpful, professional, and supportive throughout the entire process.
I especially appreciated the extra effort he made to share a bit about me with the sellers, which I believe helped my offer stand out. I’d highly recommend Alex to anyone buying or selling a property.
Toni · 26 March 2026
Agent replied · 16 April 2026
Hi Toni, it was a tricky one but we got there in the end! Thankyou for your kind comments we are so pleased you are finally settled in your forever home, best of luck in the future :)
★★★★★ 5/5
GoogleCouldnt fault Bests! Talia was always on hand to ensure the process moved along nicely. Great local business & very knowledgeable of the area. Thank you for helping sell our property so quickly!
Conor · 16 March 2026
Agent replied · 16 April 2026
Hi Connor, Appreciate the review, it was our pleasure. Best of luck in your new home :)
★★★★★ 5/5
GoogleIt's many years since we've sold a property so we were nervous about what the market had instore for us. We've used Bests before, however it was many years ago. We needn't have worried. Straightaway we were reassured by the professional approach to all aspects of the sale. We were very happy with the sale brochure and believe it showed our property off brilliantly. We were kept fully informed and updated of any developments in a timely fashion, both by telephone and email. Throughout the whole process, all the Bests Team were super helpful. We highly recommend this business. Great value too!
Happy · 16 March 2026
Agent replied · 16 April 2026
Hello, thank you so much for your kind words :)
★★★★★ 5/5
GoogleBought our first home threw bests. Alex and the team were brilliant can’t recommend them enough.
Alex · 26 March 2026
Agent replied · 16 April 2026
Hi Alex, thank you for leaving a review, it was our pleasure to help you secure your first home, we hope you and Jessica have many happy years there!
★★★★★ 5/5
GoogleDelighted we chose Bests to sell our relative’s house. As a family run business who know the local area and market well we felt they were able to give us the support needed and were very happy with their personal service and relatively quick sale.
Alex was very approachable, helpful and quick to respond to emails as well as keeping us informed throughout. We found the whole process was made as easy as possible in difficult circumstances and would happily recommend Bests.
Lydia · 8 April 2025
★★★★★ 5/5
GoogleAlex and the rest of the team are very nice and always helpful and that's coming from buyer, when I needed anything either to pass to the seller or just some information, the responses from everyone were very quick and professional. Even now after I got my house for almost a month. Thank you.
Robin · 9 April 2026
Agent replied · 16 April 2026
Hi Robin, thank you for your lovely review, don't hesitate to contact us in the future should you need to - enjoy your new home!! :)
★★★★★ 5/5
GoogleAlex and the team have been amazing with our house sale. Being local means they know the area really well when giving us advice; Alex doing the viewings and even chasing solicitors and everything else in between. Couldn't have got through it without them. Highly recommend Bests
Carol · 16 November 2025
★★★★★ 5/5
GoogleI recently needed an estate agent to sell a rental property we owned. I contacted 3 local agents, two came to meet me and the third couldn’t give me a valuation for 3 weeks bizarrely. Both gave me the same valuation, I decided to choose Bests to market the property. Alex came out to do the initial valuation, he was the most knowledgeable and I could tell he had done a fair bit of research before our appointment and this gave me the impression if he’s put that much effort in before even listing then he would hopefully do the same once on the market. After agreeing on a marketing price which I thought was a little high they listed the property. After several viewings we eventually got an offer just below what Alex had advised on. The sale went through pretty smoothly. I’d happily recommend Alex and Terry from Bests.
Matt · 18 February 2024
★★★★★ 5/5
GoogleAlex & Talia are exceptional, made the whole process so much easier and helped minimise the stress.
They kept us updated at every stage.
Would thoroughly recommend to everyone.
Linda & Brian
Brian · 26 March 2026
Agent replied · 16 April 2026
Thankyou for trusting us to sell your family home Linda & Brian, it was great to work with you both, best of luck in the future :)
★★★★★ 5/5
GoogleJust sold my house using Bests, Talia and Alex have been fantastic. Always there when you need them, they made the whole process as easy as possible and did a fantastic job.
Michael · 16 March 2026
Agent replied · 16 April 2026
Hi Mike, Thanks for your kind comments, you know where we are if you need us :)
★★★★★ 5/5
GoogleAlex and the team were great from start to finish, with a challenging move they managed the situation really well and noting was too much trouble! Big thanks to the team, I would highly recommend
Richard · 16 September 2025
★★★★★ 5/5
GoogleBests helped sell our house and we're brilliant from start to finish. They went above and beyond at times to answer phone calls and questions out of hours. Couldn't recommend them enough
Scott · 16 February 2026
Agent replied · 16 April 2026
Thanks for your kind comments Scott, you know where we are if you need us in the future :)
★★★★★ 5/5
GoogleI had a house to sell. I read the reviews on Bests website and also saw a lot of Bests boards with sold on them on our estate. I rang up and Alex came to look at the property. We discussed a price and a fee and were happy with the terms. The sales pamphlet was good and the house sold really quickly. More important to me there was never any pressure or hassle to use them and Alex and the team actually listened to and met our needs. They were always ready to answer any questions and offered help with any problems we had. I would highly recommend them.
Edward · 18 June 2023
★★★★★ 5/5
GoogleI would highly recommend this company. Terry was always happy to answer my queries as my solictors and mortgage advisor wasn't great to say the least. Terry was always a email away helping to liase between ourselves and the vendors of the property. Being first time buyers Terry has helped us along the way . We had viewed a couple of properties with bests before we found the right house. Thank you for all your help we really appreciate it.PositiveResponsiveness, Quality, Professionalism, Value
Lisa · 18 June 2022
★★★★★ 5/5
GoogleWe sold our property via Bests and they were amazing, really helpful and very responsive.
We had a bit of a nightmare with the solicitors on the purchase side which was holding up the sale and Alex at Bests was great, he done everything he could to chase everyone involved to try and push things along. He was always on hand to provide us with an update and to provide his professional advice. The delays with the solicitors drove us mad but Alex was always on hand to keep us calm.
Excellent service from a great company, I would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Mark · 18 June 2022
★★★★★ 5/5
GoogleFriendly, professional, no pressure service. Highly recommended, thank you for all your help ☀️
Tamás · 16 March 2026
Agent replied · 16 April 2026
Thankyou for your kind words Tamas, it was a pleasure to work with you!
★★★★★ 5/5
GoogleHighly recommend Bests. Very professional and friendly local business with competive pricing.
Stephen · 16 March 2026
Agent replied · 16 April 2026
Thanks for your kind words Stephen
★★★★★ 5/5
GoogleBests are brilliant and I can’t recommend them enough. The team there are all fantastic, really helpful and clearly know what they are doing. We had lots of viewings, offers and a buyer in less than a week for our property and when that sale fell through right at the end, within 2 days of it being back on the market we had another buyer (now sold). Despite being busy there they made us feel like we were their only clients and we couldn’t have been looked after any more.
Jody · 14 March 2025
★★★★★ 5/5
FacebookBought and sold with Bests in September, from start to finish the service was above and beyond. The fact they're a family run business really makes them stand out from the crowd-they don't switch off...you want a reply at 7pm on a Sunday night, you'll probably get it. The photos and service from Alex got me sold in less than 36 hours and organised my current home purchase. My Sister is now using them for her home sale. Would highly recommend, thank you.
Hannah · 30 November 2021
★★★★★ 5/5
GoogleI have just got the keys to my first home, I couldn’t thank Alex from bests enough.
I told Alex exactly what I wanted and within a couple of weeks he found it (& I am fussy). He didn’t pressure me into anything, and supported me every step of the way. Including solicitor issues. Thankyou so much.
Kerry · 19 June 2019
Agent replied · 17 June 2024
Thanks for your kind comments Kerry. I'm glad we were able to find your first home!
★★★★★ 5/5
GoogleFantastic service, Alex and team were highly professional and went out of their way to assist.
I have been watching Best's listings on Rightmove for over 10 years and the advertising is excellent and a very high standard .
Alex is a brilliant negotiator and spot on with valuation and projection.
This is the very BEST estate agent in our area and I highly recommend them and would only use them in the future.
Jackie · 18 June 2022
★★★★★ 5/5
GoogleFive stars simply isn't enough for the outstanding service provided by Terry and the team. They have gone above and beyond what any estate agents anywhere else would do due to me being in the Army and 350 miles away and anything that was required, the whole team supported the sale in any way they could. I really cant thank them enough having started in December of 2019 and finally selling in July of 2020, keeping the buyer on side through a difficult period for the country and for the situation i was going through.
Terry and team, amazing service, many many thanks.
ShortiePositiveResponsiveness, Quality, Professionalism, Value
Daz · 18 June 2021
★★★★★ 5/5
GoogleI highly recommend Bests as they have been fantastic all the way through the process of selling my house. From the very first appointment to completion, you really do feel like they care and want you to get the fairest price for your property. After problems with my original buyer, Terry managed to find me another buyer straight away. Without his help, I may not have been in my new house in time for Christmas! So thank you very much to Terry and his team for everything. Do not hesitate to seek out their help in selling/buying. They really are THE BEST! !
LYNN · 18 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.