5/5
TrustpilotHad a great viewing with Harry Rai at…
Had a great viewing with Harry Rai at Metal Works, Slough. He was very cordial and professional and answered all my queries about the property.
Trusted Agent profile
Gibbs Gillespie Ruislip reviews
★★★★★
736 reviews across 2 platforms
90 High Street, Ruislip, HA4 8LT
Gibbs Gillespie's Ruislip office at 90 High Street is rated 4.2 out of 5 across 736 reviews on two platforms, including 273 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026. Checked 9 October 2026.
Awards
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotA very professional service.
A very professional service provided by friendly and helpful staff.
1/5
TrustpilotPoor service from Rickmansworth Office
Poor service from Rickmansworth OfficeKept having to chase them up for info when it should be THEM offering me feedbackUsual Estate Agent tactics, promise you the world and then the inevitable price reduction after they have exhausted their minimal buyer contact, very very disappointed with them
5/5
TrustpilotExcellent service!!
I have just renewed a tenancy agreement with Gibbs Gillespie with my existing tenants. With the expertise of Leanne Watson in the Lettings Team this process was done professionally, efficiently and in the usual exceptional friendly and polite manner.
1/5
TrustpilotUnprofessional
Ruislip office has appaling customer service. Never return calls or emails. Told blatant lies by sales staff. Manager refused to speak to me when I asked to complain so I commented on the unprofessional attitude on their Twitter account only to be blocked ! Avoid !!
5/5
TrustpilotGreat service from Harry Rai Gibbs Gillespie, Matthew Homes Rayners Lane
I have been very impressed with the service from Harry Rai Matthew Homes Rayners Lane on 14th March 2020. He was able to answer all my questions about the property efficiently and point out it’s many features. Excellent friendly service, very helpful.
5/5
TrustpilotPleasant experience
Mr Harry Rai has shown me two properties in Uxbridge; he is very knowledgeable about the area and has excellent communication skills. He genuinely exuded a positive persona and made the property viewing experience smooth and comfortable.
1/5
TrustpilotHorrific Rude Staff
I have never met an estate agents that are so badly organised, rude and fundamentally disrespectful. They have no interest in their tenants whatsoever and are only out to try and get more money. Avoid at all costs and save yourself a lot of trouble!
1/5
TrustpilotScammers !
Scammers !! gave my neighbours next door 6 weeks sole agency contract at a very low percentage and came in pushing me to sign a contract at a sole agency at double the percentage!!! with for a 16-week contract!
5/5
TrustpilotProfessionals
Professionals. They know what they are doing and very competent in handling a customer.
5/5
Trustpilotselling journey
excellent communication,very understanding and friendly team supported throughout our selling journey
5/5
GoogleWouldn't go anywhere else! Second time I have used Gibbs to rent a property, and as always exceptional staff, helped through the whole process by Ebrahim Al-Mufti from start to finish
5/5
Trustpilotget a great service
Agent replied · 23 September 2026
Dear R F, Thank you for your 5-star review. We’re delighted to hear that you’ve received great service from the Gibbs Gillespie Gerrards Cross team and that you always find them helpful and approachable. Providing support no matter how big or small the issue is something we truly value. We really appreciate your kind words and your continued support. The Team at Gibbs Gillespie Gerrards Cross
1/5
TrustpilotDO NOT USE
DO NOT USE!
Agent replied · 23 September 2026
Dear Not Happy, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
GoogleI have had great experience with Gibbs Gillespie so far especially with Danielle and her colleagues in Ruislip. She has been very helpful throughout letting of my property.
1/5
TrustpilotI was renting many properties before…
I was renting many properties before but only this agency rip me off my money and I was completely shocked . Strongly avoid.
5/5
TrustpilotVery good service and friendly staff
Very good service and friendly staff. We are very happy from Divina's service. She helped us a lot for our bathroom ceiling repair.
5/5
TrustpilotGibbs is my letting agent
Gibbs is my letting agent. Vanessa looks after my tenants. She arranged some work and passed on positive feedback from them. It’s good to know they are happy.
5/5
TrustpilotVery professional keep up the good work…
Very professional keep up the good work loui king very helpful well done every one
1/5
TrustpilotOne of the worst agencies
One of the worst agencies. Rude, inexperienced agents who have no idea what they are doing. The name of the agent was Breydon Duffy
5/5
GoogleVery good service. Proactive at finding properties that matched our interests and locations. It was quick and easy to move in our new property.
5/5
TrustpilotVery happy with the service
Very happy with the service, patience and friendly service of the whole team. Thank you.
5/5
TrustpilotThank you to the Ruislip Manor team
Thank you to the Ruislip Manor team. Friendly and great communication throughout the transaction. Would highly recommend.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear George Hook! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Gibbs Gillespie Ruislip
How many reviews does Gibbs Gillespie Ruislip have?
Gibbs Gillespie's Ruislip office has 736 reviews across two platforms: 273 on Google, 463 on Trustpilot (across the whole business).
What is Gibbs Gillespie Ruislip's rating?
Gibbs Gillespie Ruislip is rated 4.2 out of 5 across all 736 reviews, and 4.9 out of 5 on Google from 273 reviews.
Has Gibbs Gillespie won any awards?
Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Ruislip won Gold; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold.
Where is Gibbs Gillespie's Ruislip office?
Gibbs Gillespie Ruislip, 90 High Street, Ruislip, HA4 8LT.
