Gibbs Gillespie Ruislip reviews

★★★★★ 5/5

Trustpilot

The agents were always in touch

The agents were always in touch, helpful and supportive throughout the process.

Elizabeth · 14 August 2024

★★★★★ 5/5

Trustpilot

Exceeded my expectations - Not Once but TWICE

I am very happy to recommend the staff at Gibbs Gillespie, Stanmore. I have nothing but praise for James Sweet and Paula who worked so hard on our behalf to see through the sale to completion. James "sold" my Mother-in-law's maisonette five times before the sale went through. He never gave up and although the sale fell through a number of times eventually he found a purchaser who exchanged and completed. When it came to selling my own house, I had no hesitation in giving Gibbs Gillespie the opportunity to find a buyer. They were very professional, making appointments, bringing round prospective clients and agreeing a sale. Very many thanks. A satisfied customer.

M · 17 June 2021

★★★★★ 5/5

Google

I went to flat viewing today. Leonie provided an excellent service. She is professional and willing to answer every question in details. Definitely highly recommend to everyone.

Elsa · 1 October 2023

★★★★★ 5/5

Google

Great viewing arrangement and seemless letting process from Gibbs Gillespie. Shoutout to my agent Stevie who was very helpful and quick in addressing all my concerns.

Namrata · 25 October 2023

★★★★★ 5/5

Trustpilot

Very professional team

Anytime we call with a query staff is always very professional and polite. If they promised to call back they will. Person who evaluated our property knows the market very well. He was very calm , let us choose what we want, didn’t push like other agents do. The job was done very quickly.

Lana · 17 January 2024

★★★★★ 5/5

Google

Very helpful and appreciated all the effort and help given. Was provided with a really nice home and would definitely recommend especially kizzy who helped us a lot!

Neethuranjan · 27 August 2023

★★★★★ 5/5

Google

Recently rented a flat through Gibbs Gillespie. Stevie provided outstanding service. She was very knowledgeable and super responsive. The process was smooth and stress free. Would highly recommend.

Vianny · 27 August 2023

★★★★★ 5/5

Google

Thanks for a great service, Stevie! Always welcoming and available on calls/emails, even at weekends. We arranged the viewing and the agent was happy to wait for me, while I was late, commuting from the other end of London.

Yurii · 27 August 2022

★★★★★ 5/5

Trustpilot

Excellent, focused team

They did exactly what they said they would; sold my house for a good price and quickly. Great communications from all staff members. Everyone was very focused on the job in hand and got it done. Excellent job.

Anne · 5 October 2022

★★★★★ 5/5

Google

From our experience with Gibbs Gillespie Lettings over the past year we have found that staff members are always happy to help with any problems and questions we've had whilst renting. These problems were resolved in good time and their contractors are friendly and helpful also.

Anna · 27 August 2021

★★★★★ 4/5

Trustpilot

Brilliant team who are very attentive…

Brilliant team who are very attentive and transparent. Really feel like we’re being delivered a service that puts our needs first. Simeon especially has been amazing and look forward to working with him further.

Leanne · 24 December 2024

★★★★★ 4/5

Trustpilot

GG Ruislip

Sam Robbins (the branch manager of 172 Ruislip High Street) and his team were excellent on the whole who provided a great service. They took into account my situation, achieved the sale and when things were getting protracted they manager was able to step in and accelerate the process. I have dealt with quite a few estate agents and I wouldn’t recommend many but this branch despite some issues were able to work with me to achieve an exchange.

Laila · 18 May 2021

★★★★★ 1/5

Trustpilot

WORST COMPANY EVER

WORST COMPANY EVERThey do not listen to your requests, door has been broken for 1 year there are birds that poo all over the balcony and they did not warn us about it . rooms are nice and they have good houses but estate agent is very inconsiderate to customers .

Hae · 22 February 2020

★★★★★ 5/5

Trustpilot

Fantastic service and very helpful…

Fantastic service and very helpful people.

Rutesh · 10 October 2024

★★★★★ 1/5

Trustpilot

Gibbs Gillespie Stanmore

Gibbs Gillespie Stanmore - avoid at all costs. The most disengaged, rude, disgraceful agency I have ever come across. The only decent person in the office is Grant - but one person can’t give everyone the service they need! The branch is under poor management. My parents house was on the market with them 20 weeks as per their contract - not one person from the agency has set foot inside their property since 2019, yet they took it on mid 2020, none of the sales agents have seen it, I did all the viewings as how could someone show around a buyer not having seen the house but they didn’t seem bothered if I did the viewings it was one less thing for them to worry about. Not once did we get any proactive conversations when they came to us about clicks, interest, market activity, pricing, feedback... Just weren’t bothered. Even when I emailed notice they didn’t bother to respond, until I chased for acknowledgment and they just said yes received we will stop marketing in 2 weeks. Disgusting attitude of the branch manager Phil Twallin who most definitely should not be in a customer facing role!!! Don’t get into contract with this branch selling your biggest asset. They don’t have the time or inclination and just want the inventory.

NJ · 22 December 2020

★★★★★ 4/5

Trustpilot

Helpful team

Selling a house is very stressful but Gibbs Gillespie were helpful all the way through even having to handle two sets of buyers disappearing off the face of the planet. It was a long process for us and we seemed to have dealt with most of the team at the Ruislip branch some of whom were much more helpful than others. Overall we were pleased with the service especially the number of viewings we had each week which helped to sell the house.

Lyndsey · 21 August 2020

★★★★★ 1/5

Trustpilot

Messed about for a week with wife being pregnant by Alex R.

Spoke with Alex on phone and he alerted me there were a few properties available on help to buy in Uxbridge. I told him was keen and had wanted to view the properties. Alex told me the viewing for the four houses would not happen until 2 weeks. I asked him if i could reserve one and was told that can only reserve after viewing. 2 weeks forward and 3 properties have been reserved. With one being left we went to view the property, and gave them the asking price, our offer got accepted. They set up a mortgage call for Friday the 14 of August 2020. I sent Alex an email to say would the developer go down by £5k potentially as an incentive for stamp duty or furniture voucher i tried to negotiate and at no point did i say i would not pay the full asking price. I told Alex to let me know by end of day. I received no phone call and he had gone and negotiated the property with another buyer without communicating anything to me. I tried to contact Alex the next day and he had booked a day off, i called the office and they said hes on annual leave and has given the property to another buyer. I don't understand what games they were playing but it was a nightmare experience and has been very hard. We spent £500 to get a mortgage in principal also. I cannot explain how much stress Alex and Gibbs Gillespie have given to my pregnant partner absolute farcical experience stay away and i would not recommend to ever go with this company.

Sandeep · 14 August 2020

★★★★★ 5/5

Google

Kizzy and crew help me to find a new home in professional way . gibbs‑gillespie make me life become easier. Nice experience. Thank you .

Gino · 27 August 2023

★★★★★ 3/5

Trustpilot

Harry Rai 5 stars!

Gibbs Gillespie 3 starsHarry Rai 5 stars!I had two viewing appointments on one day when I travel across the city and almost got to the first one they called me saying the agent is called in sick and there's nothing they can do, but cancel the appointments. ( can't you let another agent meet me for just 30 min?)The second viewing is with Harry Rai. He's being very professional, I had a very detailed introduction on the viewing. He also gives me suggestions and tells me what to look out when buying a house.

Bin · 7 July 2020

★★★★★ 5/5

Trustpilot

Harry Rai 5 star

I can not speak highly enough in regard to Harry Rai, who took care of my viewing of a flat. Knowledgable, honest, and experienced, truly the whole package when looking for an advisor for home buying.He was able to highlight all the key features in a structured and efficient way and yet allowed us additional time to see everything in a non rushed manner. At the end of the viewing, he allowed us plenty of time for follow up questions and general advice which he answered using his professional knowledge and wealthy experience

Stephan · 5 July 2020

★★★★★ 5/5

Google

Although we didn't rent a property through Gibbs, my correspondence with Leonie Sansom while we were looking was always efficient. Leonie gave me regular updates on suitable properties and arranged several viewings, always with a follow up call the next day.PositiveResponsiveness, Quality, Professionalism

Ruby · 27 August 2021

★★★★★ 5/5

Trustpilot

We had a great experince with Gibbs…

We had a great experince with Gibbs Gillespie, and our guide who help us Joshua Atease.He find us a really comfort a nice home. I recomend Gibbs for all who want a proffesional home guide agency.

Attila · 16 August 2022

★★★★★ 1/5

Trustpilot

Harrow brunch(lettings section)lack of professionalism!

I rent a property from this agency,At the beginning they are so kind they do everything for you till you sing the contract, after that if you want to claim something you have to wait ages for example during the winter in my room the radiator wasn’t work properly and was cold(this happened in winter 2018 and they fix it just in winter 2019 when we told them if they are not doing nothing we will not pay the rent for that month). They didn’t contact or talk with landlord about the problem till I call one of landlord friend and after his friend told to landlord the problem.The washing machine broke and I call them to tell the problem and they send me to do all online they don’t care I have to wait weeks till they send someone to assess the problem and to replace or repair the machine, again I contact the landlord friend because this “agency” is not doing anything. The staff from Harrow branch are horrible and they are lack of professionalism!❗️ they don’t listening you and they hang off the phone when you are talking.I work with another letting agency but from this “agency” to the other one is a big difference about professionalism and talking with them clients. The single person with who you can talk and she is doing her job in this company I am happy to write her name, is Amy Bignell.I will never rent from this agency!Even if the landlord is a good one this agency in Harrow brunch is horrible!

D · 21 April 2020

★★★★★ 5/5

Trustpilot

Excellent Service Going Above and Beyond

We rented our beautiful apartment through Gibbs Gillespie (Pinner) and the service was amazing. They were so fast to come back on emails and even during these difficult times of Covid-19 we have received excellent service.Our property is also managed by the GG team and when we had issues with the shower upon moving in, they had someone sent around on the same day who managed to sort the problem. Their staff and their contractors have gone above and beyond. I would highly recommend them as agents!

Emily · 17 April 2020