Trusted Agent profile · Ruislip
★★★★★
779 reviews across 2 platforms
90 High Street, Ruislip, HA4 8LT
Gibbs Gillespie's office in Ruislip, at 90 High Street, is rated 4.2 out of 5 across 779 reviews on two platforms, including 311 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
5/5
TrustpilotRecently purchased a property from…
Recently purchased a property from Gibbs.G, Both Ryan and Katie were amazing throughout. Kept the process short and simple and were quick to respond to all my questions. Highly recommend this agency. I have had great experience during the early stage of the purchase and encourage other to visit their branch. KB
5/5
TrustpilotVery responsive
Very responsive. Special thanks to Danielle and Tom
Nicola Ewins, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Ruislip Manor, and Tom and Danielle in particular. We hope to be of service to you again in the future. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor
5/5
TrustpilotExcellent throughout
From start to finish, I cannot fault the service provided by Gibbs Gillespie. Josh Reynolds handled our sale and was professional throughout. He handled a successful open-day viewing of the property and achieved a high sale price. Communications were excellent and timely. Highly recommend.
5/5
GoogleWe were looking for a rental property in Ruislip and Stevie raised the bar for great lettings service. The communication was clear and timely with very smooth processing. We got our ideal rental and the formalities also happened seamlessly. Would strongly recommend.
Dear Vivek Upadhyay Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThank you Harry for showing us around…
Thank you Harry for showing us around the The metalworks in Slough. Harry’s has been very professional and made us feel super comfortable! Great advice and was helpful! Thanks Harry!
5/5
TrustpilotVery happy with Alex and the Team at…
Very happy with Alex and the Team at Pinner during my recent property purchase. Harry was also extremely professional and courteous during site visits, understood our requirements and patiently showed us around several properties before we found the right one which we immediately purchased.
5/5
TrustpilotThe whole process end to end was over…
The whole process end to end was over all smooth! Luca was incredibly professional and helpful in making sure I had a successful completion.
5/5
GoogleLeonie from Gibbs Gillespie explained everything in a way that was easy to understand from the making the offer, to working with the landlord and services providers. This made it really easy to move into our apartment in less than 2 months. Very professional, experienced and helpful agents and brokers. Highly recommend.
Dear Odden, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe have been in contact with Miss Stevie from Gibbs Gillespie for our rental property and she has been very helpful and supportive for us. She understood our requirements quite well and suggested properties accordingly and helped us in getting it booked. Very professional, experienced and helpful agents and brokers. Highly recommend
Dear Kapil, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Trustpilothelpful and cheerful…
Leah Verasammy was helpful and cheerful throughout the process of selling our house. Thanks for all your help
5/5
TrustpilotGG Uxbridge are great
GG Uxbridge are quick, reliable & do it right! Special thank you to Shenae Dudley as well.
1/5
TrustpilotThis is my first ever review as I could…
This is my first ever review as I could never be bothered but the person I need to address is next level of incompetence and I feel is my obligation to inform other people. Her name is SIMRUN NIJJAR. I understand not everyone is as skilful or as capable however, you could at least hire people with some sort of values in life or some sort of intelligence. This SIMRUN NIJJAR literally gave a fake reference about my partner and I and because of her we almost remained homeless and had to stay an extra week in that flat. SIMRUN's explanation was: "yes I know I lied with the second part, but the first part of the reference was real" You can imagine the level of stupidity... SIMRUM is the daughter of the owner/director of this company that she works for "Freshways", MR RAVI NIJJAR, who is also the owner of the flat where we were living (of course 🤣). All the employees speak very negative about SIMRUM. She obviously has a big attitude problem and thinks she is allowed to treat people badly, basically. Be very careful if SIMRUN NIJJAR is your "agent" as she is one of those frustrated woman (I checked her Instagram and to be honest for the way she looks I understand her point) that feels better by trying to do bad to other people, pretty much. We are going to take them to small claims court as because of SIMRUN we are still waiting to get back our deposit and she is been hanging up the phone when my bf is trying to contact her. Just 2 days ago, she finally responded to a message and just said that my bf was harassing her (she wishes)... anyway, still we did not get the deposit back as of now. Myself I don't really care about the money, I knew she was not a great human being but i didnt know she is also a thief 🤣 im just happy we dont have to deal with her anymore to be honest. Maybe someone can forward this message to her daddy and see if he actually cares about his business/clients/employees/tenants and does something about it, or give us back our deposit... I'm just saying, you never know... 🤷
5/5
TrustpilotVery good service from the Ruislip…
Very good service from the Ruislip Manor office, We were happy with the valuation, charge and all other arrangements all clearly explained without any pressure to sign on the day, we were given time to read through and ample opportunity to ask questions, all questions were answered in detail.Happy to recommend.
Kerry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Ruislip Manor. We hope to be of service to you again in the future. Best wishes, Gibbs Gillespie Estate Agents Ruislip Manor
5/5
TrustpilotExceptional straightforward service
Leah and the whole team - Rohan, Luke & Irene - were exceptional throughout the process of our sale. They were very responsive, clearly listened to our wishes and concerns and adjusted what they did accordingly. They never left us in the dark, were assiduous in getting viewings and following up potential buyers, and worked unbelievably hard at the end of the process to get our sale over the line.
5/5
GoogleI’m only starting the process in finding a house, but I am already very impressed. The customer service from Stevie Hallam in the team in particular has been amazing! which I can describe in one word, Excellent. Highly recommend!
Dear Nicole Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI have to say it was excellent…
I have to say it was excellent experience dealing with Faye and Morgan at Gibbs Gillespie. Unfortunately, the sale was a little challenging. Both Faye and Morgan where great support, through some very stressful weeks.If I was going sell or buy another property I wouldn’t hesitate to call Gibbs Gillespie
Dear Jason,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAqib was handling our search and he was…
Aqib was handling our search and he was absolutely fantastic. Very considerate, and took our suggestions on board - we have made a purchase and it's all due to his capability and hard work. we recommend the Stanmore branch and in particular Aqib.
5/5
GoogleI had a great experience working with Leonie! She was very responsive and answered all my questions to make sure I understood everything I needed to do and the full process. It definitely made the process significantly easier!
Dear Andrea, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAqib Hamid was excellent throughout
Aqib Hamid was excellent throughout. His initial presentation blew away the competition and his attention to the process until exchange was superb. Thank you.
5/5
TrustpilotI’m over the moon with gratitude 🙏
I would like to express my appreciation and heartfelt thanks to Sinead, Sam and the rest of the team at Ruislip Sales, for their excellent service, with regards to the purchase of my new home in Ickenham, during this difficult time! I am delighted 😀
5/5
TrustpilotI have found Lauren Murphy from Gibbs…
I have found Lauren Murphy from Gibbs Gillespie Pinner a very nice and helpful person. She is very easy to speak with and shows you properties immediately that are suitable to your criteria. I would highly recommend going to Gibbs Gillespie Pinner you will be warmly welcomed and the service provided is very efficient and they care about their clients. Well done Lauren keep up the good work!
5/5
TrustpilotQuick sale
Quick sale and efficient to have separate Move manager to see through process to exchange.
Dear AlisonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
GoogleHi, I had a great experience with Gibbs Gillespie on renting a property and Stevie Hallam‑Flaherty with Kizzy Horwood they help me with all the paperwork and all the questions I had.
Dear Matt Brito Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotWORST service for Rentals
WORST service for Rentals. Do not use .They claim to be professionals but there’s no empathy towards tenants and nothing done swiftly. Communication is horrendous. Being such a big company surely they should have this nailed to the T. Letting handler keeps changing for whatever reason but never gets communicated to us. This is the Gibbs management team based in Uxbridge
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Ruislip won Gold; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold.
