Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Gibbs Gillespie and would highly recommend them. From the initial viewing to the final move-in, their service was professional, efficient, and friendly.
A special thank you to Liam, who was incredibly helpful throughout the entire process. He was knowledgeable about the property, answered all of my questions promptly, and made sure everything went smoothly. He was always available to help and went above and beyond to ensure I felt comfortable and supported.
M · 24 August 2025
Agent replied · 23 September 2025
Dear M Rosa
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotProfessional and friendly
Our whole experience has been smooth and professional. Thank you Aqib in particular, always friendly and he gave us honest answers to our questions. We really felt like we were in safe hands.
Jason · 14 August 2026
Agent replied · 23 September 2026
Thank you so much for your fantastic 5-star review, Jason! We’re delighted to hear that your experience with Gibbs Gillespie Stanmore was smooth, professional and positive from start to finish.
It’s wonderful to hear your kind words about Aqib and that his friendly approach and honest answers gave you confidence throughout the process. Making sure our clients feel informed and in safe hands is incredibly important to us.
Thank you again for choosing Gibbs Gillespie Stanmore and for your recommendation. We’ll be sure to share your lovely feedback with Aqib and the wider team!
★★★★★ 1/5
TrustpilotThe one star sticks in my throat
The one star sticks in my throat. The team at Uxbridge are less than useless and are overpaid for doing sweet nothing. Let us down at every turn as landlords. I recommend Andrew’s instead, they seem to be more than capable of doing what they’re paid to do
Laura · 29 April 2026
Agent replied · 1 June 2026
Dear Laura Gibbs
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWe had a wonderful experience working with Pritesh. From the very beginning, he was incredibly helpful, professional, and attentive to our needs. Pritesh made the whole property search process smooth and stress-free, and his support didn’t stop once we’d found the right home, he continued to help us with any questions we had afterwards too. We really appreciate all his hard work and dedication and would highly recommend him to anyone looking for a property!
A · 25 July 2025
Agent replied · 23 September 2025
Dear A Hanif
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Pritesh will be happy See your lovely review.
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotI had a great experience working with…
I had a great experience working with Mariya Filipova. She was incredibly helpful and professional throughout the process, especially when arranging and conducting viewings. Mariya was always well prepared, answered all my questions clearly, and made the whole experience smooth and stress-free. Her friendly approach and attention to detail really stood out. I would highly recommend her to anyone looking for assistance with finding a property.
Stephanie · 7 July 2026
★★★★★ 4/5
TrustpilotI had a viewing on Saturday with Declan…
I had a viewing on Saturday with Declan (Pinner Office), and he was an absolute pleasure to deal with. He was delightful, friendly, patient, and professional throughout the entire viewing. He took the time to answer all of our questions, and for anything he wasn't able to answer on the spot, he followed up with us on Monday afternoon with the information I needed. His communication was excellent, and I really appreciated his helpful and attentive approach. Thank you, Declan, for making the viewing such a positive experience!
Alisha · 29 June 2026
Agent replied · 23 September 2026
Dear Alisha
We greatly appreciate your review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
★★★★★ 5/5
TrustpilotGibbs Letting
Gibbs Gillespie have helped me find my first apartment and they have been great. In particular, Nathanael has been very helpful and is always quick to respond to any questions. I would recommend.
Adele · 19 June 2026
Agent replied · 23 September 2026
Dear Adele,
Thank you for your wonderful 5-star review.
We’re delighted to hear that Gibbs Gillespie helped you find your first apartment and that Nathanael provided such helpful and responsive support throughout the process. It’s great to know he was able to answer your questions quickly and make your experience a positive one.
We really appreciate your recommendation and will be sure to share your kind feedback with Nathanael and the Gerrards Cross lettings team.
Thank you again for choosing Gibbs Gillespie Gerrards Cross.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 1/5
GoogleHi all, please be advised that that Landlord Dr Mahendra Mashru is currently advertising his property for rent with Multiple estate agents.
We rented this property through kearns.
Dr Mashru gave me express permission to have a dog in our property, and asked for an extra 100 a month. No issues, paid happily, just for him to decide to evict me due to "over crowding" - the dog that he was happy to receive 100 extra for monthly.
He also allowed me to do the gardening for his overgrown garden (that he hadn't cut in years) in exchange for garden access. However after the garden was completed, he then changed his mind to say I could only use the garden after 6pm. I paid for my own tools and equipment to do this, and wasn't reimbursed.
Please be advised and made aware. We gave permission for new tenants to view the property, and were even encouraged to tell the new potential tenants for the reasons behind our "no fault eviction"
Due to this he has decided to try and rent through other estate agents.
I would like to make this perfectly clear that this review has no bearing on this estate agents, and only to inform potential clients to avoid any property operated and owned by Dr Mahendra Masrhu
KSECMPUNK · 30 March 2025
Agent replied · 26 May 2025
Good Morning We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
★★★★★ 5/5
TrustpilotI would like to thank you to the team
I would like to thank you to the team. I am immensely grateful to Aqib, Rebekah and especially to Irene. They are approachable and very professional to deal with. You made my transaction so easy and smooth.Happy that I have my keys now. Thank you all for the hardwork.
Yumi · 4 February 2026
Agent replied · 23 February 2026
Dear Yumi, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotGibbs Gillespie provides an excellent…
Gibbs Gillespie provides an excellent service. I want to thank Richard Frost especially for always looking after us with such care. Above and beyond, always has time to listen and action.
F · 18 June 2026
Agent replied · 23 September 2026
Dear F Jones,
Thank you for your 5-star review.
We’re delighted to hear that you’ve consistently received excellent service from Gibbs Gillespie Gerrards Cross, and that Richard Frost has taken such great care of you. It’s wonderful to know his attentive and proactive approach has made a positive difference.
We really appreciate your kind words and will be sure to share your feedback with Richard and the team.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotSarah Cleverely was fantastic and very…
Sarah Cleverely was fantastic and very helpful and very professional at her job, and looked after me very well. I would would recommend her to anybody who needs help with lettings
Carmel · 12 June 2026
Agent replied · 23 September 2026
Dear Carmel,
Thank you for your 5-star review.
We’re delighted to hear that Sarah Cleverley provided you with such professional, helpful, and attentive service throughout your lettings experience. It’s great to know she looked after you so well and made a positive impression.
We really appreciate your recommendation and will be sure to share your kind feedback with Sarah and the Ruislip team.
The Team at Gibbs Gillespie Ruislip
★★★★★ 5/5
TrustpilotI used GG to sell my flat and there…
I used GG to sell my flat and there were several complications along the way but Aqib helped massively to get the sale over the line. He was patient, proactive and went out of his way to chase the third parties to ensure the sale went through. Thanks Aqib.
Rakesh · 22 January 2026
Agent replied · 23 February 2026
Dear Rakesh Gohil We greatly appreciate your 5-star review and the time you took to share your experience with Aqib. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotTry to avoid this agent !
Try to avoid this agent they has caused me so much trouble by switching my supplier when my contract as landlord was expired June 2025 and they have switched my energy supplier after 7 months when my contract based on rent collection not to mention charging me over £4,400pm pa for 2 years fees taken without any explanation with their confused statements made in purposes so to confuse the landlord with invoices for example I was charged for pay guarantee each month for 2 years when tenants used to pay 6 months in advance only found when done my taxes and I was charged 4,400pm just for rent collection.
Andreas · 28 May 2026
Agent replied · 1 June 2026
Dear Andreas
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
TrustpilotExcellent experience we had with Hibbs…
Excellent experience we had with Hibbs Gillespie Gerrards Cross team to be honest especially Nathanael Bahjejian. He is a very professional letting consultant , keep the good work.
Mai · 22 June 2026
Agent replied · 23 September 2026
Dear Mai Eth MaSibanda,
Thank you for your excellent 5-star review and for taking the time to share your experience.
We’re delighted to hear that you had such a positive experience with the Gibbs Gillespie Gerrards Cross team, and especially with Nathanael Bahjejian. It’s great to know his professionalism and support made a strong impression during your letting experience.
We will be sure to pass your kind feedback on to Nathanael and the team, who will be very pleased to hear your comments.
Thank you again for choosing Gibbs Gillespie Gerrards Cross, and we wish you all the very best.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotCannot recommend them highly enough!
I have worked with Charlotte and the team at Gibbs Gillespie for a number of years as our appointed letting agents, and I cannot recommend them highly enough.
Victoria · 19 June 2026
Agent replied · 23 September 2026
Dear Victoria,
Thank you for your wonderful 5-star review and for taking the time to share such detailed feedback.
We’re delighted to hear about your long-standing positive experience with Charlotte and the team at Gibbs Gillespie Gerrards Cross. It’s fantastic to know that their professionalism, responsiveness, and proactive approach have helped build such a strong and trusted working relationship over the years.
We’re especially pleased to hear your kind words about Charlotte’s communication, dedication, and personal approach to service. Providing reliable and attentive support is something we take great pride in, and it’s wonderful to see this reflected in your experience.
Your recommendation means a great deal to us, and we will be sure to share your feedback with Charlotte and the wider team, who will be incredibly pleased to hear your comments.
Thank you again for your continued trust in Gibbs Gillespie Gerrards Cross.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotNathanael and team were superb and…
Nathanael and team were superb and happily dealt with the extra effort required for managing us two! Great knowledge and negotiating skills, many thanks - Peter G
Peter · 19 June 2026
Agent replied · 23 September 2026
Dear Peter,
Thank you for your fantastic 5-star review.
We’re delighted to hear that Nathanael and the team provided such superb support and were able to manage everything smoothly for you. It’s great to know their knowledge, professionalism, and negotiating skills made a positive difference to your experience.
We really appreciate your kind words and will be sure to pass your feedback on to Nathanael and the Gerrards Cross team.
Thank you again for choosing Gibbs Gillespie Gerrards Cross.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotDushali was the person to help me and…
Dushali was the person to help me and she was amazing!! Very informative, friendly and efficient and felt safe in her hands. I would definitely recommend!
Leah · 21 June 2026
Agent replied · 23 September 2026
Dear Leah,
Thank you for your wonderful 5-star review.
We’re delighted to hear that Dushali provided such friendly, informative, and efficient support and helped you feel confident throughout your experience. Delivering a smooth and reassuring service is exactly what we aim for, so it’s great to know she made such a positive impression.
We really appreciate your recommendation and will be sure to share your kind feedback with Dushali and the Brentford team.
Thank you again for choosing Gibbs Gillespie Brentford.
The Team at Gibbs Gillespie Brentford
★★★★★ 5/5
GoogleI recently used Gibbs Gillespie to find my next home, and thanks to Pritesh and Liam, I found an absolutely wonderful place. He was so kind, professional, and helpful throughout the entire process, truly one of the best estate agents I’ve dealt with. The experience from beginning to end was a real pleasure. Highly recommend!
Susan · 16 October 2025
Agent replied · 16 April 2026
Dear Susan Abdul
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleI have been dealing with Gibbs Gillespie Lettings in Ruislip over the last 16 years. The service I received recently was excellent. I was kept informed by email and telephone. The friendly staff offered to assist me with paperwork etc. I would definitely recommend their service. Thank you Pritesh and Sarah
Gill · 16 November 2025
Agent replied · 16 April 2026
Dear Gill
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
TrustpilotLettings Manager Bracanto profiles/discriminates Black men!
Mr. Bracanto [Lettings Manager] is not a "gentleman" thus not a man of honour, who appears to have common or garden racial-issues with Black men 🤔; Since this disingenuous person profiles then discriminates against the same per lettings-activities to wit - myself!? Hence a 14 day intention of Legal (discrimination) Action is winging its way to his office as I write ✍️ (sic)! If ANY OTHER people of colour has issues with this "man" per his discriminatory shenanigans please 🙏🏾 don't hesitate to post so that we might make this world a better place FOR ALL (sic)!?
Number-One · 10 December 2024
Agent replied · 25 December 2024
Dear Number-One-Float-StringWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We also take it very Seriously claims of Discrimination of any kind. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotAmmaar was very good and informative
Ammaar was very good and informative , helped me find the right property for me.
Souad · 7 August 2026
Agent replied · 23 September 2026
Thank you for your 5-star review, Souad! We’re delighted to hear that Ammaar was informative and helped you find the right property. We really appreciate your kind feedback and support for the Gibbs Gillespie Pinner team.
Best wishes,
The Gibbs Gillespie Pinner Team
★★★★★ 5/5
TrustpilotMariya was incredibly helpful…
Mariya was incredibly helpful throughout the process. She always answered our questions promptly and was very polite and professional during the viewing. She made the whole experience smooth and enjoyable, and we really appreciated her support. Based on our experience with Mariya, we would definitely recommend Gibbs Gillespie in Ealing Broadway.
Minni · 7 July 2026
★★★★★ 5/5
TrustpilotHarry Rai is an exceptional real estate…
Harry Rai is an exceptional real estate agent known for his professionalism and friendly approach. He truly understands the essence of customer service, ensuring that each client feels valued and supported throughout their property search. If you're looking for expert assistance in finding your perfect home, look no further than Harry. His commitment to providing top-notch services sets him apart in the industry, making the journey of buying or renting a property a seamless and enjoyable experience. Whether you’re a first-time buyer or an experienced investor, Harry is dedicated to guiding you every step of the way.
Daniel · 23 October 2024
Agent replied · 22 November 2024
Dear DanielCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Harry Rai a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotIt was never going to be an easy sale…
It was never going to be an easy sale as the property was going on the market as a probate property. As none of us live close by, we approached several estate agents for evaluation and advice, but settled on Gibbs Gillespie after an impressive conversation held with Nick Walker, who offered sound advice and an outstanding knowledge of the housing market in the area. In addition he was approachable and we felt that he was someone we could have rapport with.
Helen · 23 March 2026
Agent replied · 1 June 2026
Dear Helen Hill, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Nick. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
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