Every review we hold for the Ruislip Manor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHey! Do you need an estate agent? Then go with these guys. Top professional service. They are BANGING!
Mike · 19 October 2016
Agent replied · 18 October 2023
Dear Michael
Many thanks for your kind words, this means a lot to the lawrence rand team
Kind regards
Peter lawrence
★★★★★ 5/5
Google10 out of 10. Fantastic service from Alec during my buying process and then from Glenda when looked like it was all going pear shaped. Nothing was too much for them and the team. Answered all my questions and always returned my calls promptly. Would definitely recommend them.
Carol · 19 October 2018
★★★★★ 4/5
GoogleReally professional team, friendly always willing to help. Team really competent in the matters.
Christian · 19 October 2019
Agent replied · 18 October 2023
Many thanks for the rating
★★★★★ 5/5
GoogleExcellent, stress free sale .always helpful and good attention to details. Thank you.
Colin · 19 October 2019
Agent replied · 18 October 2023
Dear Colin
Many thanks for your kind words, we all wish you the best for the future
Kind regards
★★★★★ 4/5
GoogleGreat service from Laura and Harry. The service and communication has been A1.
Gareth · 19 October 2019
Agent replied · 18 October 2023
Dear Gareth
Many thanks for you review this means a lot to both laura and harry
Kind regards
Peter lawrence
Director
★★★★★ 1/5
TrustpilotAgent Never turned up for a Viewing - No Commuication / Nothing
A viewing arrangement was book and Confirmed with Lawrence Rand. But the agent never turned up.I called the office, They were suppose to call me back as they marked this as urgent.Nothing happenned. A complete waste of time. Best to avoid them.
Mr · 13 June 2020
★★★★★ 1/5
TrustpilotAgent Never turned up for a Viewing - No Commuication / Nothing
A viewing arrangement was book and Confirmed with Lawrence Rand.
Mr · 13 June 2020
Agent replied · 8 June 2026
Thank you for your feedback, and we're genuinely sorry for the inconvenience caused.
We understand how frustrating it must have been to be let down after a confirmed viewing. This is not the level of service we aim to provide, and we sincerely apologise for the lack of follow-up after your call to the office.
While rare, there are occasions when unavoidable circumstances impact appointments. However, we recognise that clear communication is essential, and in this case, we did not meet that standard.
To avoid similar issues, we always recommend using our online platform through the Lawrence Rand website, where appointments can be tracked, managed, and updated in real time.
We apologise again for your experience and wish you all the best with your property search.
★★★★★ 3/5
GoogleNice bunch of individuals.
Zephaniah · 18 October 2021
Agent replied · 18 October 2023
Many thanks for your kind words
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleVery helpful and professional
Martin · 18 October 2021
Agent replied · 18 October 2023
Dear Martin
Many thanks for your review
This means a lot to the team
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleExcellent quality products for price paid friendly staff
Jacqueline · 18 October 2020
Agent replied · 18 October 2023
Many thanks for your kind words
Kind regards
Peter Lawrence
★★★★★ 1/5
TrustpilotHorrible customer care
Horrible customer care, placing you on hold whilst you are trying to explain a situation which is incredibly rude, they have no patience, no good communication skills or organisation.
Anna · 28 July 2022
★★★★★ 1/5
TrustpilotHorrible customer care
Horrible customer care, placing you on hold whilst you are trying to explain a situation which is incredibly rude, they have no patience, no good communication skills or organisation.
Alan · 28 July 2022
★★★★★ 5/5
GoogleVery friendly and helpful service.
No complaints what so ever.
Always returned my calls.
Matthew · 20 October 2015
Agent replied · 18 October 2023
Many thanks for your kind words this means so much to the Lawrence rand team and if there is anything you need please pop in and we will be delighted to help you
Kind regards
The Lawrence Rand Team
★★★★★ 4/5
GoogleLawrence Rand managed to succeed where others failed. Friendly helpful staff.
Marilyn · 19 October 2018
Agent replied · 18 October 2023
Dear Marilyn
Many thanks for your kind words
The whole team are delighted for you and wish you and the family all the best in you new amazing home
Kind regards
Peter lawrence and the team
★★★★★ 5/5
GoogleI can't recommend Lawrence Rand enough, they are brilliant. Very professional service, after they have got you a buyer Glenda takes over & keeps you informed every step of the way of where you are In the process. Seriously don't look anywhere else.
Fiona · 19 October 2018
★★★★★ 1/5
GoogleRefuse to use at all accounts. Had an offer accepted on a property. Did not hear anything further for 2 weeks then was told he property has been sold to someone else. Complete waste of time and effort - would not recommend to anyone.
Dilan · 19 October 2017
★★★★★ 3/5
GoogleEasy to find your way around website
Oxy · 19 October 2019
Agent replied · 18 October 2023
Many thanks for your feedback
Kind regards
Peter Lawrence
★★★★★ 4/5
GoogleA very friendly personal service with a great supportive team.
Belinda · 19 October 2016
Agent replied · 18 October 2023
Dear Mrs Barnett.
Many thanks for you kind words and look forward to seeing you soon
Kind regards
The Lawrence Rand Team
★★★★★ 5/5
GoogleGreat service all round from the Lawrence Rand team from start to finish. Previous owner was particularly difficult but Oli helped to smooth all the details and we got an amazing house which we love. Keep up the great work.
Ross · 19 October 2018
★★★★★ 5/5
GoogleWonderful estate agents. Couldn't fault them. Helpful and polite.
Adam · 19 October 2017
Agent replied · 18 October 2023
Dear Adam
Many thanks for your feedback this means a lot to the team
Kind regards
Peter Lawrence
★★★★★ 5/5
GoogleWe bought and sold property through Oliver at Lawrence Rand. He was professional from the start and kept us informed daily with the processes which was very helpful and also kept it stress free. Highly recommend. Friendly and reliable
Sophie · 19 October 2018
★★★★★ 5/5
GoogleGreat agent - highly recommend
Michelle · 19 October 2019
Agent replied · 18 October 2023
Thank you means a lot to the team
Kind regards
Peter Lawrence
★★★★★ 5/5
GoogleExcellent service,professional and very friendly team
Kader · 19 October 2018
Agent replied · 18 October 2023
Many thanks for your kind words
This means a lot to team
Kind regards
Peter lawrence
★★★★★ 5/5
GoogleVery professional and friendly people.Thanks team.
Dhakshanya · 19 October 2018
Agent replied · 18 October 2023
Many thanks for your kind words and we wish you all the best
Kind regards
Peter lawrence
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.