Every review we hold for the Ruislip Manor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently bought our first house with Lawrence Rand in Ruislip Manor and they provided an exceptional service throughout resulting in a very smooth transaction. Special thanks goes out to Glenda Hall who responded to all our communications almost instantly and chased through any difficulties we encountered, and also to Alec Worrall for guiding us through the process and showing us around the house a number of times sometimes after work hours. Would highly recommend using this business if you are thinking of buying or selling.
Deonne · 19 October 2018
★★★★★ 5/5
GoogleI haven't ever written any comments on the internet before, but there was always going to be one who deserved to be the first. Perhaps now the first of many.
Having lived in the same house for over fifty seven years, considering moving was always going to be a stressful time for us. The sales team couldn't have been more understanding, explaining everything in clear simple terms and Glenda truly excelled in keeping everything running smoothly and making sure we knew what was going on at all times; very reassuring.
We hadn't expected to be treated as well as we were; so thank you to all and particularly to Glenda.
Phyllis · 19 October 2018
★★★★★ 5/5
GoogleThe service I received from Lawrence Rand in Ruislip Manor in selling our family house was first class in every respect. My other recent experience of selling with another local agent showed up a total lack of communication. In contrast, Lawrence Rand have a star in Glenda Hall. She kept us informed every step of the way. All in all, the whole agency was very efficient in getting our sale across the line with the minimum of
fuss with a very personal service .
John · 19 October 2018
★★★★★ 5/5
GoogleWas dealing with Paul, Glenda and Alex. Very impressive and experianced team who are confident and more importantly gave genuine honest advice. They sold my flat straight away having been with another agency for months without any results this was a breath of fresh air as me and my wife now bought a house that we liked we have alot to be grateful for to Lawrence Rand and all thier guidance during this stressful time which they made alot more pleasant. Thanks for all your help
Dario · 19 October 2018
★★★★★ 5/5
GoogleHad an excellent service in selling our house as well as purchasing another property. Unfortunately we had an extreme slow solicitor holding up the process however Glenda from Lawrence Rand was amazing. Every couple of days I was given a phone call to update me on progress on the rest of the chain, even if this was to say there hadn't been any progress.
Glenda called and e-mailed our solicitor so try and drag them along and always informed me if there was anything I could to do to help.
Selling our property was made easy, we were always informed of viewings and how they had gone, even if we weren't due to be at home. Whilst I never plan to move again, Lawrence Rand would be my first phone call if I did.
Dan · 19 October 2018
★★★★★ 5/5
GoogleI purchased a property from Lawrence Rand two years ago, and now I’m renting the same property through them as my agents. They found great tenants for me the same day the sign went up! However, its not just the fact that they’re excellent estate agents, offering solid, money saving advice when it comes to renting or selling your house; it’s the fact that even when I wasn’t in the market to buy, sell or rent they would call me every month or so, see how it was going, and advise on the best tradesmen, architects etc in the area. It’s a truly knowledgeable, local service. Oh, and they have a great sense of humour to boot!
Lisa · 19 October 2018
★★★★★ 5/5
GoogleWe bought our property through Lawrence Rand recently and I have to say that they were helpful and kept us uptodate on the whole process. Our point of contact was Leanne who was always quick to answer any questions or return calls
Shazad · 18 October 2020
Agent replied · 18 October 2023
Dear Shazad
Many thanks for your kind words
Kind regards
Peter Lawrence
★★★★★ 5/5
GoogleExceptional service provided by Rebecca and
Mandeep from the Ruislip Manor branch, their bespoke approach enabled us to find our ideal rental accommodation, moving was never easier with Rebecca and Mandeep’s support. Thank you ever so much.
Kunal · 18 October 2021
Agent replied · 18 October 2023
Dear Kunal
Many thanks for your kind words this means a lot to the team.
Kind regards
Peter Lawrence
★★★★★ 1/5
GoogleReally poor service from Hayden. Can’t answer simple questions about a property. He’s quite rude and clearly doesn’t care about his job.
Jay · 20 June 2023
Agent replied · 18 October 2023
Dear Jay, many thanks for your review, I would personally like to have a conversation please can you send a e-mail to my PA Laura.butler@lawrence-rand.co.uk to arrange a call with myself
This is very unlike Hayden
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleI would like to recommend Lawrence Rand - especially Mandeep - her patience and professionalism shone through - what a great representative for Lawrence Rand.
Lesley · 18 October 2020
★★★★★ 5/5
GoogleAs a landlord I’m really happy with the service and staff Mandeep and Rebecca team work was amazing and found the tenants fast. They are very professional and always in touch to keep us updated.
I would highly recommend Lawrence Rand
Khyati · 18 October 2020
Agent replied · 18 October 2023
Many thanks for your review this means so much to the team at Lawrence Rand
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleGlenda and the team at Lawrence Rand were highly professional and accommodating throughout the process. I would recommend there services to others seeking a property in the area.
Michael · 19 October 2019
★★★★★ 1/5
TrustpilotAgent Never turned up for a Viewing - No Commuication / Nothing
A viewing arrangement was book and Confirmed with Lawrence Rand.
But the agent never turned up.I called the office, They were suppose to call me back as they marked this as urgent.Nothing happenned.
A complete waste of time. Best to avoid them.
Mr · 13 June 2020
Agent replied · 8 June 2026
Thank you for your feedback, and we're genuinely sorry for the inconvenience caused.
We understand how frustrating it must have been to be let down after a confirmed viewing. This is not the level of service we aim to provide, and we sincerely apologise for the lack of follow-up after your call to the office.
While rare, there are occasions when unavoidable circumstances impact appointments. However, we recognise that clear communication is essential, and in this case, we did not meet that standard.
To avoid similar issues, we always recommend using our online platform through the Lawrence Rand website, where appointments can be tracked, managed, and updated in real time.
We apologise again for your experience and wish you all the best with your property search.
★★★★★ 5/5
GoogleA positive and different experience.
I registered with essentially all of the estate agents in my local area when looking to buy a property, and we ended up buying through Lawrence Rand largely because of their professional approach and excellent facilitation. Post-sale, the team was supportive and professional.
J · 20 October 2014
Agent replied · 18 October 2023
Many thanks for your kind words this means so much to the Lawrence rand team and if there is anything you need please pop in and we will be delighted to help you
Kind regards
The Lawrence Rand Team
★★★★★ 4/5
GoogleWe had a smooth experience of buying our first home with LR. Glenda was very helpful in chasing the upper chain and was prompt in keeping us updated. Thanks!
Dhanashree · 19 October 2018
★★★★★ 5/5
GoogleI have been very happy with the service from the LR team in the past year . I would recommend them to others in the Ruislip area looking to buy sell or rent .
Victoria · 18 October 2021
Agent replied · 18 October 2023
Dear Victoria
Many thanks for your kind words
This means a lot to the team
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleSold my house through Lawrence Rand. Everyone was very cheerful. Was largely managed by Alec who was very knowledgeable, professional and helpful throughout. Thank you all.
Lia · 18 October 2022
Agent replied · 18 October 2023
Dear Lia
Many thanks for your kind words and review this means a lot to the team and we all wish you the best for the future.
If there is any advice you need regarding property please reach out
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleLawrence-Rand dealt with my late brothers house sale very sensitively and professionally. Although probate seemed to take forever they were patient and understanding of my situation.
Andrew · 18 October 2022
Agent replied · 18 October 2023
Dear Andrew
Many thanks for your kind words, this means a lot to the team
We all wish you the best
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleNot all Estate Agencies warrant the stereotypical image all too often associated with them. At Lawrence Rand, all of the staff are welcoming and informative, but Glenda Hall, stands out as an exceptionally knowledgeable, dedicated, friendly and efficient asset to the team. I have no hesitation in strongly recommending visiting Lawrence Rand to find out how an estate agency really should work. Ask for Glenda to guide you and you couldn’t be in better hands.
Carl · 19 October 2018
★★★★★ 5/5
GoogleThanks to everyone at Lawrence Rand for helping us buy our first home. They were extremely helpful and made the process very easy. We were always kept up to date with what was going on with the purchase.
Jack · 18 October 2020
Agent replied · 18 October 2023
Dear Jack
Many thanks for your kind words and we all wish you all the best for the future in your new home,
Kind regards
Peter Lawrence and the team
★★★★★ 5/5
GoogleAn amazing experience selling my property through Lawrence Rand. From my initial meeting with Hayden through the support from Glenda getting the sale and purchase of my property over the line. Glenda done an outstanding job laising with conveyancing teams to speed things up and getting us to completion, which I know was not easy due to the long chain.
If you are buying or selling a property I would recommend Lawrence Rand!
Donna · 19 October 2019
★★★★★ 5/5
GoogleVery helpful team keeping us well informed with the progress of our house sale. They made the entire transaction easy and stress free. Thank you.
Chris · 18 October 2022
Agent replied · 18 October 2023
Dear Chris
Many thanks for your kind words this means a lot to the team
Kind regards
Peter Lawrence
Director
★★★★★ 5/5
GoogleGreat team that are prompt to help and keep you in the loop. Really happy with the purchase and professionalism. Their Recommeneded conveyancing firm was excellent. Thoroughly recommend Lawrence Rand and team!!
Yatin · 18 October 2021
Agent replied · 18 October 2023
Dear Yatin
Many thanks for your review this means a lot to the team
We all wish you the best for the future
Kind regards
Peter lawrence
Director
★★★★★ 5/5
GoogleGreat Support from Harry Tibbey on the entire process from selecting the property and closure of contract.
Wilson · 20 June 2023
Agent replied · 18 October 2023
Many thanks for your review, this means a lot to harry and the team
Kind regards
Peter Lawrence
Director
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