Trusted Agent profile · Ruislip Manor · Middlesex

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Coopers Residential reviews in Ruislip Manor

★★★★★ Excellent

572 reviews across 2 platforms

71 Victoria Road, Ruislip Manor, Middlesex, HA4 9BH

Part of Coopers, see every office.

Coopers's office in Ruislip Manor, Middlesex, at 71 Victoria Road, is rated 4.9 out of 5 across 572 reviews on two platforms, including 546 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards Coopers won in 2026.

Google logo

4.9 / 5

546

Reviews on Google

This office

Facebook logo

3.6 / 5

26

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About Coopers Ruislip Manor

Having been established since 1986, Coopers are Middlesex’s most recommended Estate Agent with offices in Hillingdon, Ickenham, Ruislip, Ruislip Manor, Uxbridge, West Drayton and Fitzrovia. With these strategically located offices working in tandem, Coopers are able offer a unique platform to sell or let homes for their clients. Equally committed to Sales and Lettings, Coopers believe in operating in a proactive and transparent manner whilst maintaining integrity and professionalism. Coopers are determined their services should always conform to the highest standard and this is reflected in their membership to the National Association of Estate Agents (NAEA) and The Association of the Residential Letting Agents (ARLA). Coopers investment in the latest technology, unrivalled level of marketing and experienced team ensures their clients are happy and would use their services again. This is echoed by their ranking on All Agents, the Trip Advisor of estate agencies where they are ranked within the top 50 estate agents in the UK. With one of three Partners of the company looking after each client a personal service is always assured with Coopers. Our Ruislip Manor office covers the areas of Ruislip Manor, South Ruislip, Ruislip Gardens, Eastcote and Northolt. We are delighted to announce that Coopers are multi-award winning agents after being presented with two Gold Awards at The Lettings Agency of the Year Awards 2016 in association with The Sunday Times, Best Medium South East Letting Agency and Best Medium Letting Agency in the UK. Coopers also won the Silver Award for the Best Small South East Lettings Agency in 2015 and Best Small London Lettings Agency in 2014.

Awards

The Trusted Agent 2026 results for Coopers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ruislip Manor office, from every platform, shown as written. First names only.

5/5

Google

Coopers have been fantastic with our house sale, every step of the way. I couldn't recommend them more highly. Have to single out Greg Brayley who has been faultless throughout.

Martin · 26 October 2023

Agent replied · 25 November 2023

Hi Martin, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Ben delivered an amazing tour around the house. The service was impeccable and he was nothing but professional. Would strongly recommend to everyone.

Kay · 27 March 2024

Agent replied · 24 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

After a difficult time with other Agencies I have been delighted with Cooper's response especially that of Luca Beltrami, and his colleagues attention to detail and listening to my requirements has been first class. This has resulted in a satisfactory sale and I commend this Company to any prospective seller or buyer.

Vaughan · 5 May 2021

Agent replied

Dear Vaughan, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Alfie did great job showing the property today. He was respectful and knowledgeable about his business.

Rupa · 25 July 2024

Agent replied · 24 August 2024

Hi Rupa, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

View Hartland Drive, Ruislip property via Alfie-Nico Diaconu. He was polite, professional and very informative and would like to thank him for his time.

Sandeep · 21 February 2024

Agent replied · 22 March 2024

Hi Sandeep, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Ben delivered an amazing tour around the house. The service was impeccable and he was nothing but professional. Would strongly recommend to everyone.

K · 1 March 2024

Agent replied · 22 March 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Ryan Coleman provided me with professional and pleasant service. He had a lot of patience for me no matter how many times I called him. He always managed to sort the tenants issues. He kept me informed. I would like to thank him and would like to recommend him.PositiveProfessionalism

Gita · 25 August 2021

Agent replied

Dear Gita, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

2 weeks and offer made and accepted .superb comunication and service from Luca .updated regularly and great local knowledge with buyers . after poor service from gibbs this has been a breath of fresh air . know their market and value their clients . very happyPositiveResponsiveness, Quality, Professionalism, Value

Warren · 25 August 2021

Agent replied

Dear Warren, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We recently bought a house through Coopers and were very happy with the service Greg provided. He was always quick to answer emails and calls and always kept us up to date.

Noor · 29 June 2023

Agent replied · 29 July 2023

Hi Noor, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I am delighted with the service of Daniel, Ollie & Luca. Throughout my sale they worked incredibly hard to placate and communicate with all parties and to push those that needed it with professionalism and courtesy. Well donePositiveResponsiveness, Quality, Professionalism, Value

David · 25 August 2022

Agent replied

Hi David, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Daniel, Ollie & Lucas all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I viewed a property with Alfie from Coopers Residential Ruislip Manor. He was polite and professional and easy to engage with:)

Kay · 15 March 2024

Agent replied · 22 March 2024

Hi Kay, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

1/5

Facebook

I was a client for over 6 years my rental property was destroyed in an arson attack I was offered temporary emergency accommodation but no attempt was made to find me a new property the lettings manager told me that as my circumstances had changed and I was now clinically vulnerable it would be 'difficult ' to find a landlord to accept me as my income was now from the government I had to fight for my deposit to be refunded this took over 2 months. this company have neglected their duty of care to a vulnerable long standing client they never return calls and just send a generic reply to emails if you are looking for a responsive professional company these people are not for you

Ged · 12 August 2021

5/5

Google

Olivia Curtis you have been a superstar! Thank you for your effort in answering our enquiries and concern in regards to the delay that happened from landlords to sign the contract. We enjoyed having a great service from your side.

Saif · 13 September 2022

Agent replied

Hi Saif, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Olivia did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Its the first time I have used Coopers to buy a property. I am dealing with Luca Beltrami. He is very professional, friendly and helpful. He takes time to inform and update me with the progress.Early days yet, but so far I'm really happy with their servicePositiveResponsiveness

Meena · 25 August 2021

Agent replied

Dear Meena, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Coopers handled the sale of my late mothers property with tact, professionalism and speed. Daniel, the agent progressing and managing the sale, was absolutely 5* material and without him it may not have happened. If you are thinking of using any agent in the areas covered by Coopers I cannot recommend them strongly enough.

Steve · 29 July 2019

Agent replied

Dear Steve, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I have rented my property through Coopers for many years. James Bowditch recently assisted me in renewing the contracts. He was very prompt with feedback and made the whole process seamless. As always Coopers have provided a great service!

Mark · 13 September 2022

Agent replied

Hi Mark, thanks so much for taking the time to leave us a 5 star review, it's great to hear that James did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Very good experience so far. Introduction of services was done by Dan and he was very helpful and informative, inspiring confidence in the services and company. Luca has also been very helpful and very diligent keeping us informed at all times and assisting with viewings. a great team

Rosa · 16 April 2021

Agent replied

Dear Rosa, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I am in the process of buying a property and I am very pleased with the service I have received from Luca. I like that I have one dedicated contact and he is always available to help. All interactions have always been professional. Thank you!PositiveResponsiveness, Quality, Professionalism

Nilam · 21 June 2021

Agent replied · 20 June 2024

Dear Nilam, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

2/5

Google

I personally wouldn’t recommend Coopers for their Letting and Rent Collection services, as it was anything but a smooth service and at times quite stressful. When it was time for renewal, the communication was extremely poor nearly putting me at risk of not finding tenants in time. The contract had mistakes and the first month’s rent collection was wrong. When it came to the end of the tenancy, an old template email was sent with incorrect information on both deposit and inventory, so you can tell their service is not personalised to their customers. Not particularly sure why I was paying Coopers a fee when I could have done a better job myself. Considering how many good reviews Coopers have, maybe I was just extremely unlucky in all aspects, but overall, very disappointed in their services for something which should have been their bread and butter. More than happy for you to get in touch if you would like more direct feedback.

Keval · 28 January 2021

5/5

Google

Luca has agreed to do some viewings with me out of hours, due to my work hours, and not being available on the weekend's. He is very professional and has continually sent me properties which I may be interested in viewing. Highly recommend Coopers and Luca if you're searching for a property.

Ben · 20 October 2019

Agent replied

Dear Ben, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Facebook

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John · 27 February 2023

5/5

Google

Excellent communication and ultra fast response from Luca all trough the viewing. Managed to have an offer, we could except quiet quickly, where once again Luca played a key roll to make it happen. All We can say Thank you. Marton and EvaPositiveResponsiveness, Quality, Professionalism, Value

Marton · 21 June 2021

Agent replied · 20 June 2024

Dear Marton, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Matthew from maintenance team has been very helpful, thank you

S · 27 July 2024

Agent replied · 24 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew and his Team at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

1/5

Google

This is most dishonest tenancy company This is very dishonest tenancy company, everything is ok until you don't vacate the flat. All problems and hidden charges start to appear after you vacate the property. They took more money than me and they don't give it. Hidden charges come out and they hide them. The worst letting agency ever, please AVOID them.

Umit · 30 May 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Coopers Residential

Has Coopers won any awards?

Yes. In The Trusted Agent 2026 awards: Coopers, Ruislip Manor won Platinum; Coopers, Ruislip won Platinum; Coopers, West Drayton won Platinum; Coopers, Ickenham won Gold; Coopers, Uxbridge won Gold.

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