Every review we hold for the Rugby office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI used Newman to sell my home after trying with another agent who failed to get me a result. After two weeks, they held an open house after their marketing wizardry! They had 16 people view my home and I got £22,000 over the asking price. Amazing....I particularly liked the Virtual Reality Viewing they constructed and the Drone footage. Thank you Newman - we love our new home!!!
Dale · 29 July 2019
★★★★★ 1/5
GoogleAwful service, poor customer interaction. I made an enquiry to purchase a property called 2 days and every time they be rude and unhelpful. Only use if no one else can help you.
Imran · 13 April 2020
Agent replied
We have looked through your file and we are sorry that you feel that the free valuation we have provided for your property previously and the valuation you cancelled recently along with the time we have spent on viewings with you were not up to the service level you expected. We tried to contact you regarding a viewing on Birch Drive, we called and sent text messages but we didn't receive a response. Please could you send us an email to hello@newman.uk.com with further details of your issues and we will look into them for you with an aim to improve our service and attempt to change your opinion of us. Many thanks
★★★★★ 1/5
GoogleAwful service, poor customer interaction. I made an enquiry to purchase a property called 2 days and every time they be rude and unhelpful. Only use if no one else can help you.
Imran · 25 January 2020
Agent replied
We have looked through your file and we are sorry that you feel that the free valuation we have provided for your property previously and the valuation you cancelled recently along with the time we have spent on viewings with you were not up to the service level you expected. We tried to contact you regarding a viewing on Birch Drive, we called and sent text messages but we didn't receive a response. Please could you send us an email to hello@newman.uk.com with further details of your issues and we will look into them for you with an aim to improve our service and attempt to change your opinion of us. Many thanks
★★★★★ 5/5
GoogleReal estate agency located in the city center
Ioan · 30 December 2024
★★★★★ 5/5
GoogleGreat experience selling a house , great price achieved and good communication .. first time selling a house and not from the area so Newman’s( Deborah and Matt rugby branch ) went the extra mile guiding me step by step until completion .. would recommend them to all buyers and sellers
Joanne · 22 August 2019
★★★★★ 1/5
GoogleI had the unfortunate experience in having to deal with them involving a query and I found them (Beth) to be the most unhelpful company, they were rude and stubborn and just refused to help to the point where I had to scream down the phone …
Simon · 22 August 2019
★★★★★ 1/5
GoogleWorst agency I have been dealing with my mates have been without hot water and the broken heating for the 3 weeks last year and this year boiler has broken down again and after 2 days they still wait for response from agent!
Slawomir · 22 August 2019
★★★★★ 5/5
GoogleOur experience of Newmans from start to finish, is FIRST CLASS all the WAY!
Cannot fault the service from Matt O'Dell.
5 star.
We always had an almost immediate response to any questions raised.
Totally recommended.
Mr Mrs Bellamy.
Rugby.
Amy · 22 August 2019
★★★★★ 5/5
GoogleThe service we recieved from leighann was fantastic. From the moment we walked through the door she was friendly, professional and very efficient. She managed the whole process from start to finish, can't recommend her enough
Michael · 22 August 2019
★★★★★ 5/5
GoogleSpoke with a lovely lady called Leighann she gave me the time to ask a LOT of questions so that I found the perfect home for my needs .
Dave · 22 August 2019
★★★★★ 1/5
GoogleLazy, inefficient service. Would not recommend.
Lynne · 31 March 2023
★★★★★ 1/5
GoogleThey are rude and careless
DANA · 31 March 2023
★★★★★ 5/5
GoogleGreat training provided for the Associates. An agent who wants to be different, raise the service levels and ensuring the client is put first.
Lee · 22 August 2019
★★★★★ 5/5
GoogleI went with Summer and Matt as estate agents and they were so helpful :)
Michaela · 10 October 2019
★★★★★ 4/5
GoogleGood advice about properties being on offer.
Graham · 13 April 2021
★★★★★ 1/5
GoogleDefinitely the worst agency in Rugby (I do not recommend)
Arkadiusz · 22 August 2019
★★★★★ 5/5
GoogleFanatic business with a professional, helpful and courteous team.
Gareth · 29 July 2019
★★★★★ 5/5
GoogleHighly impressed with the members of staff.
Adrian · 29 July 2019
★★★★★ 5/5
GoogleWhat an amazing supportive team :-)
Leighann · 22 August 2019
★★★★★ 5/5
GoogleHighly impressed with the members of staff.
Adrian · 22 August 2018
★★★★★ 5/5
GoogleHighly professional, friendly and proactive!
Hannah · 22 August 2019
★★★★★ 5/5
GoogleSuperb and professional agents.
Andrew · 29 July 2019
★★★★★ 5/5
GoogleSuperb and professional agents.
Drew · 22 August 2018
★★★★★ 3/5
GoogleRating only, no written review.
Sho · 31 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.