5/5
Julian was helpful in leading me through the buying process, finding solicitors to suit my needs and answering any queries I had. A pleasant experience.
Agent replied · 20 June 2024
Thank you Lynn
Trusted Agent profile · Rugby
★★★★★
1,003 reviews across 2 platforms
7-11 Albert Street, Rugby, CV21 2RX
Part of Howkins and Harrison, see every office.
Howkins and Harrison's office in Rugby, at 7-11 Albert Street, is rated 4.8 out of 5 across 1,003 reviews on two platforms, including 235 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Howkins and Harrison won in 2026.
Tell us what you need and we'll put you in touch. Howkins and Harrison LLP hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rugby.
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rugby office, from every platform, shown as written. First names only.
5/5
Julian was helpful in leading me through the buying process, finding solicitors to suit my needs and answering any queries I had. A pleasant experience.
Thank you Lynn
5/5
I have recently purchased an investment property through Howkins & Harrison and my experience was very good. Chris was the selling agent and proved himself extremely professional and helpful. Would recommend this agency to friends and family. 5*
Thanks so much
5/5
I have been renting a flat through…
I have been renting a flat through Howkins & Harrison (Ashby Lettings) over the last two years and they have been great. Great communication and have been there when required.If you are looking to rent/sale out your property do get in touch with the team.
Thank you!
5/5
Why I chose Howkins and Harrison
Both Javed and Evie guided me on how I needed to prepare the property in order to secure a fair rent and a good tenant. During the cleaning and refurbishment stage, Javed and Evie showed prospective tenants the property and advised them on what the finished property would be like.The whole process of selecting Howkins and Harrison was painless with the team being proactive from the beginning and continued to communicate and update me throughout the marketing process. At no point did I have to chase anyone.The property is now rented out with no issues so far!
Thank you for your kind review - you have made Javed & Evie's day.
5/5
Lisa’s your woman!
As a tenant, I have met Lisa several times now, and she is an absolute gem! She will do anything in her power to make sure everything is right for you, and goes above and beyond. The perfect mix of friendly and professional, and a strong credit to this Estate Agents. A definite recommendation. :)
Thank you for your kind words.
5/5
Lisa’s your woman!
As a tenant, I have met Lisa several times now, and she is an absolute gem! She will do anything in her power to make sure everything is right for you, and goes above and beyond. The perfect mix of friendly and professional, and a strong credit to this Estate Agents. A definite recommendation. :)
Thank you for your kind words.
5/5
Excellent and Professional Service
We have recently sold our bungalow with Howkins and Harrison, and have been very impressed with the professional service and support that we have received. We have had several problems to overcome during this sale and they have always been keen to help and solve any problems. Jamie Campbell and David Clarke have been extremely helpful and I would highly recommend dealing with them.
Thank you, we will pass these warm comments to Jamie and David!
5/5
Would thoroughly recommend this company, especially Julian who has gone above and beyond with his assistance in our purchase. Thanks Julian!PositiveResponsiveness, Quality, Professionalism
Thank you!
5/5
I couldn’t have asked for a better…
I couldn’t have asked for a better estate agent. They went the extra mile and nothing was too much trouble.
5/5
This estate agency is truly a cut above the rest. I've had to deal with 4 estate agencies in the past 12 month whilst selling and buying. I can truly say Howkins and Harrison went over and above what is expected. Jenny in particular was warm and responsive to all my numerous emails and phone calls. She was extremely supportive during what was a purchase under difficult circumstances. I highly rate and recommend this company.PositiveResponsiveness, Quality, Professionalism
Thank you, Nicola, we are delighted to have been able to help & support you.
5/5
We placed our property on the market with Howkins And Harrison following Chris's recommendations as to price and marketing strategy. We had a great deal of interest and multiple offers. We agreed a sale to a cash purchaser and it all went through quickly. Howkins And Harrison managed the sale professionally and were responsive to requests by the buyer for further information. I have no hesitation in recommending them.PositiveProfessionalism
Thank you for your kind review
5/5
Very professional service. Julian was very helpful on every step of purchase.
Thank you very much for your review
1/5
Hello everybody, the worst people I dealt with..., mainly Nigel Underwood Commercial Manager, not respectful person..., started by our first appointment for a viewing..., he was late ... and I had to call and text him several times to inform him that I was waiting for him out of the shop ... he turned up very late ... and regret not stopped dealing with him on that time ...because he already showed his non seriousness ... he wasted four month of my time ... and now the shop is not let 7 month after ... it seems the landlord has removed his shop from this non serious people ...!
We are really sorry to hear of your disappointment. We would like to get in touch to discuss this further with you so hopefully we can understand a little more of your frustrations and try to put things right. Can you please email your contact details to marketing@howkinsandharrison.co.uk and we will give you a call immediately.
5/5
Most professional Estate Agent
We decided to list our home with Howkins & Harrison, in the main because they were the most professional in their approach. our house was sold in days, and they listened to what we were looking for our home home and found the ideal one. throughout the conveyancing process David in particular was extremely professional and made the whole process far easier than expected.
5/5
THE Estate Agents ... "Howk"an there be any doubt?
Andrew and his Team are nothing less than amazing!Just one of the myriad phone calls they made on our behalf, paid for their services outright!I firmly believe our plans could not have concluded without H&H going "above and beyond".Informative, communicative, fair, honest, hard-working and caring are just a few of the words to describe these true professionals.I would not hesitate to use their services again.Thank you, ALL, for a memorable journey! :)
Thank you for your kind review.
1/5
I started renting a property 4 years…
I started renting a property 4 years ago with Howkins and Harrison, since being in the property we have completely re done the garden re decorated everywhere and re carpeted, recently we have had to move out the property due to a change in circumstance, we deep cleaned the house and carpets due to us being allowed to keep dogs. New tenants have been in the property for a week and complained about dog hair to which images have been sent with minimal dog hairs showing I am now being told out of an £800 deposit I was originally getting back only £195 and there will be more reductions due to the new tenants wanting the carpets re done! Absolutely appalled at this treatment we have improved the property and left it in a fit and clean condition and now being told a week after someone else had had the keys and moved in that I am still going to be charged for there mess! NOT HAPPY!!
Hi Jess, apologies for the delay, I wanted to investigate fully below replying to your review. After working hard to provide a suitable solution to your tenancy situation, the team are disappointed to read your review. However, if you would like to dispute our decision under the terms of the tenancy, please contact the Tenancy Dispute Service by following this link: https://www.tenancydepositscheme.com/deposit-disputes/
5/5
Evie Kondracki is so awesome
I am a tenant of Howkins & Harrison and I greatly appreciate Evie Kondracki's enthusiastic support, ready to answer my questions in a very quick time. She is professional. I feel very lucky and happy to choose Howkins & Harrison
Thank you!
5/5
Letting After 10yrs
After 10yrs with Howkins & Harrison managing my property, my experience was turned around with Kelly Petterwood dealing with the end of tenancy which was a breath of fresh air.
5/5
Alex was a star to me that fateful day
Alex, the gentleman who came to open the door for me was extra ordinary. He had a lot of patience, he helped me in putting my stuffs in the van. He was extremely humble. Many thanks to him again.
Thank you!
5/5
Broken light switch reported on the…
Broken light switch reported on the weekend - Alex has sorted out a contractor who got in touch on Monday, appointment set for the next day. Seamless service, thanks again, Howkins&Harrison team.
Thank you Anna for sharing such a positive review.
5/5
Hoskins & Harrison
All went extremely well, the estate agent was very helpful in tracing some information
Thank you!
5/5
Both my wife and I were very impressed with the service from Howkins & Harrison, the whole team were friendly, helpful, professional and our main contact Julian, remained proactive throughout the process to help move things along and ensure good communication. Service was maintained to a much higher standard than we have experienced during previous house moves. Without hesitation, I would recommend Howkins & Harrison.PositiveResponsiveness, Quality, Professionalism
Thank you for your kind review, Ian
1/5
Appalling - no ethics or code of conduct. My mother was listing her property with them for weeks when they finally secured her an offer after multiple useless viewings. A few days before solicitors were to be appointed they informed her after she had been chasing them for days for update and when things would go ahead that they had shown her buyer a different property and he was buying that instead. If you want an agent that breaches the code of conduct set by The Property Ombudsman and Trading Standards and leaves you up the creek then by all means choose them. No ethics, no conscience and not even an apology to show for what they have done... Avoid like the plague.
Thank you for your comments. We are so sorry your mother was dissatisfied with the service she received. We were also very disappointed that this sale didn't go through. Having kept the buyers in place for six weeks whilst your mother found an onward purchase to be informed the buyers wanted to withdraw their offer was not what we wanted either. As you can see from our previous reviews we rarely receive negative comments and are equally disappointed the buyers changed their mind - which is unfortunately something we cannot control and it does happen. We aologise for making you feel our service fell short in this instance, it was certainly not our intention.
5/5
Six stars at least! Mike at Howkins helped me so much with the sale/purchase in Rugby in 2018/9 - always helpful, upbeat but realistic all the time too, with a dash of philosophy thrown in. He helped with all the problems that came up, giving good advice, communicating and reassuring all the way. All the other people at Howkins were very good too - Chris, Hannah to name but two. I'd always had the impression that they were a good bunch, and my house moving experience has certainly confirmed that view. Thanks guys
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Howkins and Harrison, Rugby won Trusted Agent; Howkins and Harrison, Towcester won Gold; Howkins and Harrison, Atherstone won Trusted Agent.
Tell us what you need and we'll put you in touch. Howkins and Harrison LLP hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rugby.